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Assignment: Operations, Logistics and Supply Chain Management

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Added on  2020-10-23

Assignment: Operations, Logistics and Supply Chain Management

   Added on 2020-10-23

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Understanding Operations,Logistics and Supply ChainManagement
Assignment: Operations, Logistics and Supply Chain Management_1
Table of ContentsINTRODUCTION...........................................................................................................................1Operation management, logistic and supply chain management................................................1Managing Quality........................................................................................................................2New product and service development and procedure...............................................................4Triple bottom line........................................................................................................................6Recommendation for business improvement..............................................................................6Conclusion...................................................................................................................................6REFERENCES................................................................................................................................8
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INTRODUCTIONIn an organization, operation management is an approach that helps in improvingperformance and productivity. It is a systematic procedure through which activities initiate forcontinuous improvement. The main purpose of operation management is to organize and manageactivities in such a manner through which determined objectives can be achieved in an effectivemanner. Logistic management is the management of the flow of goods between the point oforigin and the point of consumption to meet requirements. Supply chain management is themanagement of flow of goods and services, involves movement and storage of raw material,work in progress and finished good. It is basically a procedure to deliver products and servicesfrom manufacturing point of view to final customers. The current report provides the detailknowledge and understanding about the supply chain management, logistic management andoperation management with respect of Toyoto. It is a Japanese multinational automotivemanufacturer that has 365445 personnel worldwide. Various theories, models and concepts of thesupply chain management, quality improvement and logistics management have been discussedin this report.Main BodyOperation management, logistic and supply chain managementOperation management is an area that is concerned with design, control and manage theprocess of production and manufacturing. In this aspect, company initiates and organizeactivities in such a manner through which determined objectives can easily be attained. There arevarious kinds of approaches of operations management such as total quality management, leanproduction, six sigma, etc. through which company can improve the quality of production andoperations. Basically, operations management is concerned with converting material and laborinto goods and services as efficiency as possible to maximize the profitability of business unit.Supply chain management is the procedure of designing, planning, execution, controllingand monitoring the activities of supply chain in order to create the value, develop competitiveinfrastructure and leveraging worldwide logistics. It is a procedure to produce and deliver thegoods and services from manufacturer to final consumers.Logistic management is a component of supply chain management that have aim is tomeet customers demand by design effective planning, controlling and implementation ofpractices regarding storage of material and goods from production to final customer. Logistic1
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management consists with several elements such as use most effective delivery method, use ITsoftware and resources, choose most effective routes for transportation etc.Toyota Plc. Was established in 1933 and it is a Japanese multinational automotivemanufacturer that has 364445 personnel. It is the second world’s largest automotivemanufacturer which produces more than 10 million vehicles. As per the research, it has beenfound that currently, Toyota plc is facing issue regarding poor quality, operations and ineffectivesupply chain management. Due to poor quality of products and services, operation andineffective supply chain management, profitability and performance of company affected in theorganisation.Managing QualityIt is the great responsibility of the operation and supply chain manager is to look upon theactivities and methods to improve quality and effectiveness of product and services. For improvethe quality of the production, manufacturing, operation and activities of business, managershould focus on the several approaches of operation management (Acker, 2012). Qualitymanagement is the act that includes quality policy, creating and implementing quality planning,quality control and quality improvement. For improve the quality of operation, product andservice, Toyota Manager will focus on the following approaches of operation management-Total quality management- This is one of the most significant approaches of operationsmanagement that helps in improving the quality and productivity of operations as well asproducts and services. In this aspect of operation management, entire organization likeemployees and employer equally participate in improving the quality and effectiveness ofproduction and operation. For implementing this approach of total quality management, topmanagement and authority must have to design a systematic planning and strategies. There arevarious tools are considered by corporation such as check sheet, scatter, diagram, statisticalprocess control chart etc. In this aspect, Toyota management uses strategies, data and effectivecommunication to integrated the quality discipline in to the culture and activities of company.Total quality management is a customer focused approach, process centered approach, integratedsystem and continuous improvement approach. Toyota should implement this approach ofoperations by which poor quality of product and services issues, ineffective operations andproduction issues can automatically overcome within company.2
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