This report analyzes the influence of organizational culture, politics, and power on employee behavior within Siemens. It examines content and process theories of motivation, explores effective and ineffective team dynamics, and applies Path Goal Theory of leadership styles to achieve sales targets.
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Organisational Behaviour
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Table of Contents INTRODUCTION...........................................................................................................................3 P.1.Analyse how organisational culture, politics and power on the behaviour of others in Siemens...................................................................................................................................3 P.2: Evaluate how content and process theories of motivation and motivational techniques support effective achievement of goals in Siemens...............................................................5 P.3 Explain what makes an effective team as opposed to an ineffective team in Siemen.....9 P.4 Apply concept and philosophies of Path Goal Theory of leadership styles within Siemen to achieve their sales target...................................................................................................12 CONCLUSION..............................................................................................................................13
To:Siemen’s Management Team From:Jamal Uddin (Assistant Manager) Date:6thNovember 2018 Subject:Analysed the influence of culture, politics and power on the behaviour of others in organisational context INTRODUCTION Organisation behaviour is a study in which management concentrates on the behaviour of employees for understanding and influencing them. It is a branch of social science which deals and control the structure of an organisation. In this present report Siemens has been chosen for assessment.Siemens is a worldwide multinational company of Electronic business and the organisation has a turnover of£60 Billion. The company employs just under half a million people around the world. The present project is majorly focusing on culture, politics and power on the behaviour of others in Siemens. In addition to this, content and process theories of motivation and motivational techniques which support in achievement of goals will be covered in brief. Furthermore,concept and philosophies of Path Goal Theory of leadership styles will be discussed in detail. P.1.Analyse how organisational culture, politics and power on the behaviour of others in Siemens. Organisation is a setup where individual come together and to work for a common goal. It is very important that employees should work in coordination in order to achieve the desire goals as well as for smooth functioning of the company. Every organisation has certain values and follows some policies as well as guidelines which differentiate it from others. The culture of the organisation is formed by principles and belief. The whole culture of the company decides
the way workers interact with each others as well as from external parties. All companies have its own culture. The culture of Siemens is very effective as well as efficient as it is based on teamwork culture. Handyculturemodelisoneofthebestmodelthatdefinedthecultureofthe organisation which are power, task, role and personal culture. (Deci and Ryan2014) Power Culture- There are many organisations where the power remain in the hand of only few people as well as they are authorized to take decisions. Those whose have the power in the organisation enjoy the privileges at the workplace but these people are very essential for the organisation as they control the company in right manner. In Siemens company, power culture is present as the roles and responsibility are assigned by the top authorities. But sometimes it is not good because of strictness from superiors is very high. Task Culture-This is one of the best culture which is entirely based on the team-working and coordination. In order solve the serious problems within organisation, they form a team so that it will be easily solved (Chumg, Seaton and Ding, 2016). This culture present the work in innovative manner. Siemens company also follow this culture as there are also teams to solve the critical problems. Role Culture-It is the culture where roles and responsibilities are delegated as per the interest, quality, qualification and skills of employees.In this culture there is no bias and cheating and it is best culture compare to all. Each and every employees are accountable for there roles. In Siemens company, the roles and responsibilities are assigned by human resource manager according to the skills and qualification of the employees. Person Culture- There are many organisations where workers feel that they are more important that company, as many organisations follow this culture which is called as person culture. In this culture, every employees thought for their own self. This culture is not followed in the Siemens company.
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Hofstede Cultural Dimensions In this model there are four dimensions that defined the culture of the organisation. It is cross cultural communication which was developed by Geert Hostede.There are majorly five dimensions ofHofstede’s cultural dimensions but Siemens follows the below described two majorly. Power Distance Index-According to this model, power distance is the level to which the less powerful members of company. The level of distribution of power is not evaluated in these dimensions but it examines the way employees feel about the culture (King, 2017). In Siemens company there is democratic culture because there is low power. Individualism vs Collectivism:In this culture when people starts thinking for own self and work individually for the self goals and objectives. This dimension is not followed in Siemen rather employee made work together there in teams. So collectivism is followed in the organisation for the purpose of achieving organisation goals and objectives. To:Siemen’s Management Team From:Jamal Uddin (Assistant Manager) Date:6thNovember 2018 Subject:Evaluate how to motivate individuals and teams to achieve a goal. P.2:Evaluate how content and process theories of motivation and motivational techniques support effective achievement of goals in Siemens. Motivation means the willingness of exerting high level of dedication and efforts towards the achievement of objectives and goals of the company. It is that process where the employees of the company are directed and activated to change their behaviour in positive way towards working more effectively and efficiently in the organisation. There are majorly two kinds of motivation which helps in encouraging people for working more effectively and better.
Extrinsic Motivation:It is an external kind of motivation where the motivation because of some outside demand or obligation or any kind of reward. This motivation arises when the person is getting something from outside factors. Intrinsic motivation:It is also a kind of motivation where the person feels to do something for self and perform activity for own sake (Tripathy and Pattanaik, 2016). The behaviour of the person is also considered as a part of motivation where they behave and perform for personal rewarding or own self. Extrinsic MotivationIntrinsic motivation Here the person feels that participation is due to wining some reward. Herethepersontakespartintheactivity because they find it enjoyable. Thismotivationcomesfromsomeoutside sources like employer motivates the employee for working more effectively. Here in this the motivation comes from within andthepersondobetterworkingforself development. Content Theory Inahistoricalperspective,thecontenttheoriestendtobetheearliesttheoriesof motivation or later modifications of early theories. Within the work environment they have had the greatest impact on management practice and policy, whilst within academic circles they are the least accepted. Here the Maslow theory is chosen for making understand the concept of content theory. Maslow theory of Motivation: It is a theory which is given by Sir Abraham Maslow in the year 1943 where he has presented the Hierarchy of needs theory. He says that every human being has their own needs and they behave as per the needs which are categorised in five stages. Here the theory says that the person first meet their lower level of needs and meet them. After that they move forward to next level of needs and satisfy the same through it. In context to Siemens, manager of the company always focuses on rewarding employees for their performance so that they can work more to go to next level of Hierarchy of needs. All the five stages of the hierarchy is being described in brief below:
Physiological needs:These are basic requirement of every human being which is required in order to survive and live the life. It can be considered as the biological requirement which are the needs for which every person works. Foods, water, shelter, clothing and sleep are the major examples of physiological needs (Hempel, Shekelle and Rubenstein, 2015). These are the things which help the human body in functioningproperly. Without this need nobody can perform optimally. This is the first needs and all other kinds of needs comes after these needs. So this are always counted and comes on priority for every human being so physiological needs are counted as first element of hierarchy needs. Safety needs:Every person likes to feel safe in this world and at this stage requirements for safety and security comes in the priority of the person. This needs arise after basic needs of food, water and shelter. This will be considered as a little more rigid and more complex than the first needs as here the needs arises for the feel of security. The major security and safety needs include the following elements: ï‚·Financial security ï‚·Health safety and security ï‚·safety from accidents and injury These all are the major elements of these needs which a human wants for the purpose of being safe and secured. The same can be fulfilled by taking an insurance for the purpose of health and life for being more secured and safe (Yahaya and Ebrahim, 2016).Along with this, this needs can be attained by doing saving for future so that in case of emergency that can be used. Other than this, living in a better environment also helps in attaining the safety needs of human being. Social needs:These are the needs which are derived to human being when they feel to have a need for emotional relationship.. Here the person feels that when they are secured than they can have relationship with their loved ones or friends. People feels to join social groups and different religious organisation for the purpose of coming out of loneliness or feeling of anxiety and depression. As at a certain stage in life every person likes to be accepted by other and a sense of love and personal relationship arises (Maslow's hierarchy of needs, 2017). This is the third stage of hierarchy needs will help in motivating the person behaviour as if one will socially active than they have to be more focused towards their behaviour.
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Esteem needs:These are the fourth level which is classified in to two broad categories. First one is for own self where the person feels to achieve the independence and dignity. It helps in knowing more about the own self and as this needs arises because every person has a feeling of earning respect. In addition to this, the desire for the status and earning prestige in life comes under the esteem needs. Self-actualisation needs:This is the last stage of hierarchy where the person seek for everything that he can become. This needs arise after achieving all the other needs and attaining the sense if accomplishment. Process Theory Process theory of motivation:These are the theories which are developed to make understand about how an organisation changes and develops. There are different authors who has given process theory but all among them Adams theory of motivation will be taken to describe the concept in brief. Adam's Equity theory of motivation:In this theory Sir John Adam has defined the concept of motivation as follows, but for that purpose certain assumptions are made which are as follows: ï‚·Every employee in the organisation make some efforts by giving their best an for the same they expect to get some reward (Bonnes, 2017). ï‚·And to validate the exchange, every employee compares the inputs and outputs with others so that they can find out the equivalence. Overpaid inequity:When the employee feel that they are giving fewer inputs as in comparison to the outcomes they are receiving. Situation of overpaid inequity arises and the same can be defined as follows. Underpaid Inequity:This is the situation where the employee feels that they are working more hard and giving extra efforts as in comparison to their outcomes they are getting, in comaprison with their co workers. This situation can be expressed as follows:
Equity: Here the employee of the organisation feels that they are getting the same outcomes for the inputs they are giving to the organisation. This equity can be defined as follows: So as per the theory of Adam an employee can be highly motivated by treating them equally. When the worker feel that the management is not biased with them, they feel highly motivated. This theory will help the employee of Siemens in motivating by treating them equally and giving equal outcomes as others. Role of Motivation in achieving Siemens goals:Motivation is that process which helps in putting the resources in to action. This will secure a process of working for employees and thus goals can be accomplished by the same (Moray,2017). In addition to this, motivation also helps in building a healthy and friendly relationship with the co-workers. This will lead to give a sense of job satisfaction and working more towards the achievement of goals and objectives. Employees of Siemen are being motivated by using both the above theories which are explained above. To:Siemen’s Management Team From:Jamal Uddin (Assistant Manager) Date:6thNovember 2018 Subject:Explain what makes an effective team as opposed to an ineffective team in Siemen. P.3Explain what makes an effective team as opposed to an ineffective team in Siemen. In every organisation teams are formed so that work can be done more easily and effectively. The most common types of teams in the workplace are as follows:- A. Different types of organisational teams Virtual teams:Here the people works together even after being at different geographical locations. They work through online technology rather than theoretical frameworks such as e-
mail, FAX, video calls or conference calling. This teams are formed in Siemens as the organisation operates in many locations. So employee works through online system to achieve their objectives. Cross-functional teams:In order to handle some situations or events in the company people of different department comes together to work for the same. Like in case of a new product is launched by theSiementhan all inter department employee has to come together to make the launch successful. Self- managed teams:These are the teams which have their own power to make the decisions and for some or the other project employee come together as a team (MulcahyRussell-Bennett and Rundle-Thiele, 2015). This kind of teams where the team members can have their own decision making helps in working better. Cultural teams:These teams are formed for different programmes that are being conducted in the company. This is a team which is formed where the employees come together for successful event and team gets dissolved on conduct of the function. In addition to this, the teams are formed for defining the culture of the company in the best possible way. Impact of technology on organisational teams:Technology is something which allows and helps the people to communicate in better and fast way. Higher the technology will be better will be the comfort of people as it allows in reducing time and making fast decision making. Majorly the technology has allowed the virtual teams to grow more. As in that the employees are far from each other and technology has made it possible to communicate in a better way. This has resulted in working by video conferencing and made the interaction easy and comfortable. Earlier, the employees used to communicate through email which is very time consuming (Keshavarz and Karami, 2016). Now due to the technology every employee can communicate through video and audio conferencing. B. Team Dynamics and teamwork Group is a set of people who have common aim, objective or interest and they come together for working. There must be something in common than only a group can be formed and people are grouped together in order to perform common task and achieve their same goals. GroupTeam
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People who come together in order to complete thegiventask.Grouppeoplehave concentration on completing the assigned task. Team is a collective identity who are joined together for attaining the common goals. Here the team members have major concentration on achieving the goals and objectives. In group there is only one person who leads the group The team leader can be more than one in a team. All the people in the group are independent andcanworkwithoutbeingdependenton other group members (Liu and Park, 2015). Whereas, in team people are dependent to each other as they share common goals and interest. So they have to work together to achieve the same. Everymemberofgroupisaccountable individually for the work they have performed. Ontheotherhand,teammembersare individually as well as mutually responsible for the work they have performed. This is because all the interdependent on each other. In context to Siemen, the organisation is operating its system as a team. As in the company all employees are categorised in some or the other team where they have to work together. The organisation is operating its working structure in the team-working because its help in completing the work more effectively. This will also help in achieving organisational goals and objectives in more efficient way. Factors that makes an effective team: ï‚·If team is working together and have effective communication in team members than it will help in making an effective team. ï‚·Team members have to listen to each other and support new idea of each team member so that everyone can work with a sense of satisfaction.. ï‚·While working together as a team people should be mutually cooperative. This will lead to accepting the pros and cons of each other and thus an effective team can be formed. Factors that makes an ineffective team: ï‚·When there are less discussion and lack of proper communication between the team members than in will result in forming the team ineffective.
ï‚·When the team members does not have unity and works for own self rather than achieving the goals of team (Nuttin, 2014). ï‚·When he conflicts are not being settled properly and the team members do not get a proper solution. This will form a ineffective team due to the improper management in the team. P.4 Apply concept and philosophies of Path Goal Theory of leadership styles within Siemen to achieve their sales target Path goal leadership: This theory of leadership says that leader should direct and motivate employee as per their behaviour and according to the working environment. This will result in achieving the goals of the company. Application of path goal theory to leadership styles: Directive leadership:Here in this leadership it is being known by the leader that how the work should be done as per the deadline of the task (Tsai, Jiang and Cotten, 2016). In this leadership the leader tell exact about the deadline and guides them for the same. Such close supervision helps in increasing the chances of achieving goals of the company. Supportive leadership:Here the leader shows support to the employees by taking care about their needs and wants. So to perform the same leader becomes friendly and show respect and support to the workers so that employees can feel satisfied. Participative leadership:In this the leader shows interest in decision making by giving them suggestion for their problems. This leadership style is used by the leader when the workers are highly knowledgeable and completely involved in their work. Theory of leadership: Situational leadership:This is a leadership style which has been developed by Kenneth Blanchard and Paul Hersey (Deci and Ryan, 2014). This leadership style says that leader should
follow that style which suits the situation well and adjust according to the behaviour of followers. Leader of Siemen follows this style of leadership where they change the style rather than forcing the employees to adopt their leadership styles. In situational leadership, the style may change continually to meet the needs of others in the organization based on the situation. Contingency leadership:It is also a kind of leadership which is developed by Fred Fiedler in the year 1960s. This leadership style says that there is no best style for a leader to pursue and motivate the followers and employees. They just need to adopt that style which is best as per the situation that arises in front of them. Leader of Siemen follows the both the above leadership styles to motivate and influence employees for the work. CONCLUSION From the above it has been summarised that every organisation have their own culture of working and the leader follows different style of motivation and leadership theories. In addition to this, Motivation is that process which helps in putting the resources in to action. This will secure a process of working for employees and thus goals can be accomplished by the same. Furthermore, there are various kinds of teams in organisation which are designed and formed to work more effectively and efficiently. Other than this,If team is working together and have effective communication in team members than it will help in making an effective team.
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