Assignment on Organizational Development

Running Head: Organizational Development
Organizational
Development

Organizational Development 1
Contents
Part –A.............................................................................................................................................2
Identification Problems in the organization.................................................................................2
Part -B..............................................................................................................................................2
The major sources of resistance to change in the organization...................................................2
Strategies to deal with the resistance by the workers..................................................................4
Communication........................................................................................................................4
Timing of the changes.............................................................................................................5
Training facility to workers.....................................................................................................5
Role of leadership in the case study............................................................................................5
Part -C..............................................................................................................................................6
Summary of the key problems.....................................................................................................6
Role of organizational development............................................................................................6
References........................................................................................................................................8

Organizational Development 2
Part –A
Identification Problems in the organization
In the case study, there are blend of problems related to the primary culture, technological and
structural. The case study shows that the publicly owned company wants to bring the changes
because they know that the implementation of the technology brings quality in the services and
lead to the customer experience. Changes in the technology will affect the working practice of
the employees. There are in total 500 employees, that include average rate of employees is 48
years. The level of education of the representatives comprise of 10% holds PG degree, 25% are
graduated and 60% have upper optional instruction and rest 5% finished 6-year essential
instruction. The way of life contrasts in the association prompt the issue. The workers who have
done PG might understand expect that they will get the promotion. The structure of the company
disagrees with this kind of promotion and this may lead to the discrimination. The structure of
the company is rigid and the promotion is based on the seniority and the years of the service.
Part -B
The major sources of resistance to change in the organization
The case study talks about the resistance to the changes by the employees. Employees are assets
for the organization and they play a vital role in the organization. Resistance can take place in the
organization due to many reasons (Webster, 2014).
 Technology change will make issues for the workers who didn't perform well in the
association. Innovation will empower execution administration and objective setting in