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Managing Global Project Quality

   

Added on  2020-04-07

14 Pages3456 Words251 Views
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ContentsINTRODUCTION.......................................................................................................................................3COMPONENTS OF PROJECT QUALITY MANAGEMENT..................................................................5Quality Planning......................................................................................................................................5Quality Assurance...................................................................................................................................6Quality Control........................................................................................................................................6Quality Improvement...............................................................................................................................7CHALLENGES FACING GLOBAL PROJECT TEAM MEMBERS........................................................8Cultural Differences................................................................................................................................8Technological Differences.......................................................................................................................9Geographical Boundaries.........................................................................................................................9Management Differences.........................................................................................................................9Differences in Legal Matters.................................................................................................................10REMEDIES TO THE CHALLENGES.................................................................................................10Culture Recognition...............................................................................................................................10Navigation of the Time Zones...............................................................................................................11Effective Leadership..............................................................................................................................11CONCLUSION.........................................................................................................................................11
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PROJECT QUALITY MANAGEMENTINTRODUCTIONProject quality management is the application of skills, tools, techniques and knowledge to ensure that a project is complete and successful (Munier, 2013). A project is basically a contractual assignment that is given to a group of team members to be completed within a certaintime period. In a project, there are certain specific common constraints that face project team member which are: the project scope, project time period, the budget and the resources to be used to complete the project. This means that for a project to be successful, the project managers or team members have to achieve the objectives set (produce the expected product or service in terms of quality, quantity, physical appearances etc.) within the constraints (Basu, 2016). Therefore, for that to be possible, project quality management has to be used to guide the project activities and members. Project Quality management can be said to be the process of controlling,planning, directing and organizing all the activities that are directly responsible for developing and improving the project quality or rather the quality of the project’s end result (Kerzner, 2013).Project quality management involves operations that work towards ensuring that the project will satisfy the expected needs. This operations may include identifying and modifying activities like:management activities, objectives, quality policies, roles and responsibilities (Levin, 2014). The project manager, business owners and stakeholders ought to ensure that these activities are guided and implemented towards improving the project quality as well as that of the end result orproduct.In a project management process, there are four major components which are: quality planning, quality assurance, quality control and quality improvement (Tinnaluri, 2016). These four
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components are to be used by the project managers by coordinating them with other activities being carried out by the project team members to ensure project completion and success. Project quality management also refers to ensuring that all activities that are being conducted by the project team members are done according to the rules and regulations and towards the common goal and objective. Therefore, the project managers should ensure that the team members have strong skills, technical knowledge and ability and are great experts at their field of operations (Liberatore et al, 2013). This will certainly ensure that the project quality is of no question. However, for such a coordination to be manageable, the project managers should develop and implement a quality management plan which is basically a schedule or an outline of what requirements are needed and relevant for the achievement of the quality standards. This means that the business owners and stakeholders have to identify the quality standards while the project managers and team members determine the techniques, procedures and methods of achieving those standards.For global project teams, the project quality management plan can be a very difficult process to develop and implement. This is simply because the team members, stakeholders and business owners are technically in different parts of the world. Global teams means that the team membershave a common goal and objective at the end of the project, but are placed in different countries or continents in the world. In such a scenario, there are very many differences between the members which makes any project management plan possible or easy to execute. However, with an agreed project management plan before the project begins, a global project team can achieve the quality management of a project as well as that of the product itself.
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