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Assignment Of Operation Management | M&S Ltd

Added on - 12 Feb 2020

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MANAGEMENT ANDOPERATION
Table of ContentsMANAGEMENT AND OPERATION...........................................................................................1INTRODUCTION...........................................................................................................................3TASK 1............................................................................................................................................3P1 Different role and characteristics of leader and a manager...............................................3P2 Application of role of a leader and function of manager in different situations...............5P3 Theories and model of approaches....................................................................................6TASK 2............................................................................................................................................8P4 Key approaches to operational management and the role that leader and manager play:8P5 Importance of operational management in achieving the objective of the business.......10P6 Factors of environment that have impact on operational management and decision making..............................................................................................................................................11CONCLUSION..............................................................................................................................13REFERENCES..............................................................................................................................14
INTRODUCTIONOperation management is related with the function of operation in an organisation.Operation management creates high level of efficiency to the organisation which help in toproduce more efficiency to the work that is assigned. It is the key part of the management thatmanagement must consider to grow their business in future. For establishing effectiveoperational management it is important for the leader and manager to play with operationmanagement effectively so that their business can grow and achieve new opportunities.Operation management is related with the production process that involves designing andcontrolling and it produce efficiency to the task that are involved in production process.Operation management help in to redesign the operation of the business. It considers theresponsibility to ensure that operation are efficient in using less resources to meet the wants andneeds of the customer(Tangpong, 2011). It involves the process that help in to convert input intothe final output.TASK 1P1 Different role and characteristics of leader and a managerManager and leader are the one who play very important role in the organisation. Theydirectly coordinate with the top management and help in to make effective decision in thebusiness so that better growth to the business can be produced over a long run. Leader motivateshis team member to work in any kind of situation that may arise in future and that have impactover the business(Ageron, Gunasekaran and Spalanzani, 2012). Effective leader can make thebusiness of the company to growth oriented. Manager leads various department in anorganisation and it is required to have effective management in various department to producemore efficiency to the work.Following are the key role that leader of M & S Ltd plays in an organisation to makeorganisation to be more growth oriented:1.To make proper availability of the resources:It is the duty of the leader of the team to make availability of the resources that are required forconducting and fulfilling the task that is assigned to the team. Leader has the duty to check thatany of the team member is not facing any problem while doing their work.2.Problem Solving:
Leader is the one to whom team member consult if they face any problem in doing their work.Leader must have positive relationship with their team member so that member can tell theirproblem to leader to solve the issues that are faced by them.3.Team Builder:Leader is the supreme authority of the team to whom all the members of the team consult. Leaderbuilds the image of the team.Following are the important functions of the manager in an organisation:1.Liaison between various department:It is the prime duty of the leader to establish interface between various sector of the business sothat smooth and efficient working can be done.2.Disseminator role:It is the duty of the manager to collect all the information from various sectors of theorganisation and pass such information to the top management and subordinates so that betterdecision can be taken up by them (Alderton and Saieva, 2013).3.Hindrance handler:Manager is the one who handle all the hindrance that likely to affect the business of the companylike strike, lock out, insolvency and bankruptcy.Following characteristics makes the leader and manager to be more effective:1.Kindness:Leader and manager must be generous toward the employees and subordinates so that they cancontact to them without any hesitation.2.Decision maker:Leader and manager take all the decision for the smooth working of the company. Decision canbe taken up by them only when they have good skill over the subject (Ashby, Leat and Hudson-Smith, 2012).3.Focus oriented:Leader and manager must have the quality to focus on the objective and goal of the organisationso that they can establish process to achieve the target of the organisation.4.Effective communication:
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