(solved) Operational Plan of BBQ

Added on - 21 Apr 2020

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Running head: OPERATIONAL PLANOperational PlanName of the Student:Name of the University:Author’s Note:
OPERATIONAL PLAN1Executive SummaryThe main purpose of this assignment is to analyze the case study given in the assignment. Theassignment will be preparing a plan for monitoring the performance of the company. For thepurpose monitoring performance, the analysis will be including budgetary and financialperformance, productivity performance, employee performance and similar performance criteria.The assignment will be identifying employee performance based on criteria and also suggestremedial actions for the same. The assignment will be analyzing the case study BBQ finperformance management policy.
OPERATIONAL PLAN2Table of ContentsIntroduction......................................................................................................................................3Plan for Monitoring Performance....................................................................................................3Budgetary and Financial Performance.............................................................................................5Productivity Performance............................................................................................................6Employee performance in line with performance management policy.......................................6Dates for Monitoring Activities...................................................................................................7Resources for Monitoring............................................................................................................7Progress Reporting.......................................................................................................................8Performance Management of Online Staff..................................................................................8Employee Underperformance Plan..................................................................................................8Coaching an Underperformed Employees.....................................................................................11Analysis of Operational Plan.........................................................................................................13Key action update..................................................................................................................16Risk update............................................................................................................................17General comments.................................................................................................................18Approval of the Plan......................................................................................................................19Reference.......................................................................................................................................20
OPERATIONAL PLAN3IntroductionThe main purpose of this assignment is to develop a plan in order to measure theperformance of the BBQ fun in different areas. The company wants to incorporate an e-commerce functionality to the websites which was developed by the business previously(Laudon and Traver 2013). The management of the company wants to measure the performanceof the new e-commerce strategy considering its overall impact on different areas.Plan for Monitoring PerformanceThe management has formulated a plan which will be measuring the performance of thecompany and how much the company can achieve while using the new e-commerce strategy.The focus of the management will be to measure the performance of the online sales serviceswhich the management is providing and in case of any discrepancies appropriate measures are tobe taken. The action plan given below covers specific areas of business where the managementneeds to focus in order to improve the overall efficiency of the company (Goetsch and Davis2014).Action Plan Template for Milestones AchievementMilestone: Action and/or objective(to achieve strategic aims of physical orhuman resourcing)DatePersonresponsibleBudget orresources(where applicable)Approval of E-commerce project25thJanuary2018ProjectManagerVariousDocuments,Charts andplans alongwithPowerPointPresentations.Development of Plan15thFebruaryPlannerPlanning Chartsand basicrequirement
OPERATIONAL PLAN4details as wereapproved.Incorporation of E-commerceFunctionality in the website of thecompany25thAprilOnlinesales andoperations teamplannerandtechnicalstaff.DesigningWebsite toolsand systemsdevelopers kit.Promotion of E-commerce Facilitiesavailable30thMayMarketingand SalesteamMarketingManager anduse of differentkinds ofpromotionaltools.Launching of Website with E-commerce Facilities24thAugustTechnicalandInformationTechnology TeamWebsites IP,login ID,GeneralSettings,Configurations.Project is Completed andSuccessfully Implemented1stOctoberSeniorManagersand Toplevel ofManagementVariousDocuments andProjectReviews.The Target of the management is to ensure that the new e-commerce facilities isimplemented and is running from 1stOctober 2014. The management wants to follow themilestone achievement plan in order to successfully implement the new project as soon aspossible.
OPERATIONAL PLAN5Budgetary and Financial PerformanceThe financial data about the performance of the company is to be obtained from the ChiefFinancial officer of the company. The management measures the performance of financial aspectas well as Budgetary performance by the % of overruns. The set target for the same is 0.However as per the analysis of the financial performance of the company during the quarter, it isrevealed that the number of Budget overruns de (Bussy and Suprawan 2012). The currentperformance of the business shows that the budget overruns amounts to 10%. The budgeted costoverruns can be attributed to wastage from order mistakes and over stock piling due to misuse ofsystem and there is also the case of duly overly long customer interactions. For the purpose ofcontrolling such a situation the management has to take appropriate steps which are given below:1.The management should clarify with the customers when they place orders and finalisethe transaction in order to avoid order mistakes and ultimately avoid wastages ofresources.2.The management should avoid piling of stocks and adopt strategies which can beappropriate for the earliest sales of the stocks.3.The management also needs to inquire into other causes for the budget cost overruns andidentify the possible reasons for budget cost overruns.Productivity PerformanceThe productivity performance of the company is measured by the overall performance ofthe staff and employee working in the organization (Mallick and Yang 2013). The managementof BBQ Fun needs to ensure that the overall productivity of the business is maintained and forthis purpose the management needs to take certain steps which are given below:
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