Assignment- The Developing Manager

Added on - 12 Nov 2020

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The Developingmanager
Table of ContentsIntroduction......................................................................................................................................3TASK1.............................................................................................................................................31.1 Different management styles............................................................................................31.2 Leadership characteristics................................................................................................51.3 Communication process...................................................................................................71.4 Organisations culture and structure..................................................................................7TASK2.............................................................................................................................................82.1 Management skill performance........................................................................................82.2 SWOT analysis.................................................................................................................92.3 Setting objectives and targets for developing own potential............................................9TASK 3..........................................................................................................................................103.1 Lead and motivate a team to achieve an agreed goals and objectives............................103.2 Managerial decision made to support the achievement of agreed goals and objectives andrecommendation for improvement.......................................................................................12TASK4...........................................................................................................................................134.1 Managerial skills and Personal skills helps in career development...............................134.2 Create the development plan.........................................................................................14Conclusion....................................................................................................................................16REFERENCES..............................................................................................................................17
IntroductionThe developing manager is a process of lining improvement in the set of own ability tomanage the operation and function of organisation to accomplish the personal and professionalobjectives(Cozolino, 2014). This involves the areas like leadership styles, training anddevelopment, cultural and social development,etc. This report includes comparison between twoorganisations which consist of understanding management theories and principles,characteristics of leadership, communication process and change in organisation culture. Itfurther included the discussion of self knowledge and appraisal, own potential of organisationand explanation of managerial skills in organisation is done. Apart from this, SWOT analysis ofmanager is elucidated. Later part of the report depicts the career development plan foremployees within a business with accompanying the present and future needs of an organisationwhich are needed for improvement.TASK11.1 Different management styles.Managers are responsible for performing multiple roles in an organisation and theyhandle various situations which depend on different management styles. Various organisationsadopt styles which vary from company to company, or even from person to person. This could beunderstood by comparing management styles of two organisations of hospitality industry, thatare Hilton hotel and Marriott hotel in UK(Turner, 2014). Every manager has a different styles ofhandling the employees. Comparing the management styles of theses two organisation asfollows:-Management style in Hilton hotelThis organisation uses different management styles depending upon the environmentalconditions. But usually Autocratic management styles is used in this where, the superior do nottake into consideration the ideas and suggestions of subordinates. Managers and superiors inHilton have separate responsibility of taking decisions without troubling much to thesubordinates.Management style in Marriott hotelManagement style used in this organisation is Democratic style. In this style of working,superior accept the reply of subordinates. In this system, employees take part in decision making
process and they suggest positive and negative aspect of proposed ideas. In this approachemployees feel connected and loyal towards the organisation. This is helpful for hotel inincreasing its services.Classical management theoryManagers of different organisations have different views regarding class theory. It is setof uniform ideas on the management of organisation. There are various theories followed byorganisations. Comparing the theories of two organisations:-Classical theory in Hilton HotelThis organisation follows the Scientific management approach which was developed byTaylor. This approach is based on the concept of planning, standardisation, specialisation,simplification(Hunt and Weintraub, 2016). This helps Hilton hotel to establish productivity inits services and build mutual trust between management and staff.Classical theory in Marriott HotelThis organisation follows Bureaucratic approach which was developed by Weber. Thistheory operates under a hierarchy structure and each group of employees has to report to thehigher authority. Marriott follows proper structure, specialisation of work, rationality anddemocracy in organisation to achieve objectives.System approaches of managementSystem approaches of management is a set of inter related but different parts of anorganisation working towards a common objective. The entire system is broken into three mainparts that is input, process and output. System approaches in the different organisations asfollows:-Hilton HotelMarriott HotelThis follows open system approach whereparts of system interacts with the environment.This involves the transfer of material,information and manpower. For instance,purchase department of hotel.This follows closed system approach in whichthere is no interaction with the environment.For instance, research department of theorganisation of hotel which does not involvestransfer of man, material and information.Similarities between Hilton hotel and Marriott hotel:Functionality of both the organisations Hilton as well as Marriott is same i.e. both run inhospitality sector.
Both hotels believe about providing excellent quality services to their clients.Differences between Hilton hotel and Marriott hotel:Hilton hotelMarriott hotelManagers of Hilton undertake autocraticleadership style. Here decision making doesnot involve employees.Managers in Marriott use democraticleadership approach. Employees form a majorpart of decision making in this approach.Hilton hotel follows a scientific managementapproach which includes standardisation,specialisation, specification etc.Owners of Marriott hotel undertakeBureaucratic approach by Weber whichincludes various elements such as rationality,democracy etc.1.2 Leadership characteristics.Leader is a person who is responsible for influencing group of people to work towards anorganisations goal(Van Hoorn and et. al., 2014). Hilton and Marriott hotel have basic attributesof leadership which are common and necessary in every organisation. Leader poses variouscharacteristics and they are :-Leaders of Hilton hotel will become guardian for their followers and inspire them to helpeach other.Responsible for creating inspiring vision for the future of Marriott hotel by providingdirection and setting priorities for their followers.Leaders of Hilton hotel will motivate their followers to work effectively and efficiently.Responsible for developing individual within the Marriott hotel to accomplish individualsand organisational goals.Leadership approach in Marriott hotel:Leadership styles are different for different business concerns. In context of Marriotthotel it has been stated that Bill Marriott's leadership approach has always been such that he canbe effectively classified as a transformational leader. Transformational leadership is a qualitywhere a leader inspires and motivates subordinates and followers by becoming an example forthem rather than trusting on monetary as well as non monetary benefits. Bill Marriott has a quiteclear stated vision with which he can even make further future predictions as well.Leadership approach in Hilton hotel:
Leader of Hilton has a quite developed leadership approach. Conrad Hilton isassumed to be a people oriented leader whop inspires and motivates subordinates so that they canfunction with improved efficiency. Also he focussed on following laissez faire approach in theirorganisation and provides stimulation as well as examines employees on individual basis tocheck if there are any faults or errors.Characteristics of Leadership :-1.Know how to manage :For a leader, it is very important to have knowledge about howthey can manage their organisation. For this, leader of both Hilton and Marriott areneeded to have skill of management also.2.Take responsibilities :Responsibilities are key factors, that make a leader successful.Leader of both Hilton and Marriott have to take responsibilities regarding the operationsof their organisations.3.Develop those around :This is a skill of leadership, as it is very important for a leader tomake their surrounding motivated. leader of both Hilton and Marriott have to make theirsurrounding equal in motivation level, so that hey can achieve their goals and objectives.4.Exhibit confidence :It is very important for a leader to make their employees confident.This can help leaders of Hilton and Marriott to increase the confidence level of theiremployees, so that they can work with their complete potential.5.Use their intuition :Every individual in organisation have their own intuitions in mind.Leader of Hilton and Marriott have to use these intuitions, so that they can make someinnovative changes in their organisations.6.Show commitment :Commitments help an organisation to increase the hope in mind ofemployees. This can help leaders of Hilton and Marriott to make positive hope betweenemployees so that they can give their best to company.Different motivation theoriesMotivation is the ground for people's actions, willingness and goal. It is considered themost important reason for an individual to move forward in an organisation. Differentorganisations follow different motivational theories and they are :-Motivation theory in Hilton hotel
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