Assignment Total Quality Management

Added on - 21 Apr 2020

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Running Head: Total Quality ManagementTotal QualityManagement
Total Quality ManagementExecutive SummaryThe main aim of the report is to give focus on the total quality management tools. The reporttakes into consideration the total quality management tools like Quality standards, training, and5s Method and comparing the performance with standards. The discussion is made on the CocaCola Company. Also the discussion is made on the implementation of the total qualitymanagement tools in the organization.
Total Quality ManagementTable of ContentsIntroduction.................................................................................................................................................1Total Quality Tool Used By Coca-Cola.......................................................................................................2Quality standards.....................................................................................................................................2Training...................................................................................................................................................35s Method................................................................................................................................................4Sort through and sort out.....................................................................................................................4Set in order..........................................................................................................................................4Shine and inspect through training......................................................................................................4Standardize..........................................................................................................................................4Sustain the improvements made..........................................................................................................5Comparing the performance with standards............................................................................................5Methods of implementation of total quality management tools...................................................................5Quality standards.....................................................................................................................................5Training...................................................................................................................................................6Comparing the performance attained with the standards.........................................................................65S Method...............................................................................................................................................6Evaluation of the implementation techniques..............................................................................................7Innovative techniques..............................................................................................................................7Technology..............................................................................................................................................7Organization dealt with the change.............................................................................................................7Recommendations and Conclusion..............................................................................................................8References...................................................................................................................................................8IntroductionCoca-Cola Plc. is considered as one of the largest brands in the world. The headquarteredof the company is situated in Atlanta, Georgia. It is an American multinational Beverage
Total Quality Managementcorporation and marketer of non-alcoholic beverages. There are many products in the Coca-ColaLine, but the cold drink is the flagship beverage and the most popular product of the company.The popular products are Fanta, sprite and minute maid. The marketing strategies adopted by thecompany have enhanced the image and goodwill in the market. The company has a long historyof being a sustainable company in profit and also protects the environment. The mission of thecompany is to serve the consumers in the standard terms. It gives focus on making the worldrefresh and also brings happiness and enhance the value of the products.By considering the recent scenario it is evaluated that the competition level in thebeverage industry is increasing. To compete with other competitors it is important to have a goodimage in the market, and then only the organization can survive for a long term. The goodwill ofthe company can only be enhanced when the company offers effective products and services tothe consumers. The customer satisfaction also plays a great role in enhancing the growth of theorganization. To enhance the quality of the products it is important that effective strategiesshould be taken into consideration by the company.(Source: Coca Cola, 2017).If proper strategies are not adopted then it can give negative impact on the workingpattern of the organization. In this report, the emphasis is given to the quality management toolsthat are used by the company to enhance the operations and goodwill in the market. Thecompany has already attained goodwill in the market, by providing effective services andproducts to the consumers. It is essential for the organization to maintain effective quality so that
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