Auditing Business Environment of Bullitt-group Ltd.
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This assignment focuses on auditing the internal and external business environment of Bullitt-group Ltd. using SWOT analysis. It discusses the strengths, weaknesses, opportunities, and threats of the company and suggests ways to expand its market globally.
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Table of Contents INTRODUCTION...........................................................................................................................1 MAIN BODY...................................................................................................................................1 Business Environment & Micro Economic Models & Concepts................................................1 Internal Audit & Strategy............................................................................................................1 Micro Economic concepts as well as models..............................................................................5 Examining the ways and reasons Mobile Phone company needs to audit their External and Internal Business Environments..................................................................................................6 Insights about Micro Economic environment within which mobile phone business operate...10 CONCLUSION..............................................................................................................................10 REFERENCES..............................................................................................................................12 Books & Journals......................................................................................................................12 Online:.......................................................................................................................................13
INTRODUCTION Business Environment includes different internal as well as external elements which highly affects the the overall working of the company. These factors consist of suppliers, customers, government, managers and so on which influence the working of business entity in a negative and positive manner. Therefore, it is very essential for the management team of a company to consider all the factors which affect the business activities of the organisation (Antonaras and Dekoulou, 2019). In order to complete the report in an effective manner, Bullitt- group Ltd. has been chosen as the base company which is established in 2009. Along with this, headquarter of the company is loacted in Reading, Berkshire, UK. It is said that company generally provides various products and services to their users which helps in satisfying the requirements and wants of customers. Therefore, this assignment help in focusing on both micro as well as macro environment. In addition to this, there are various tools, techniques and models used by management team of the company which are PESTLE and SWOT analysis. MAIN BODY Business Environment & Micro Economic Models & Concepts Background of the Organisation:Bullitt-group Ltd. is one of the well known business organisation or brand within the marketplace of UK. They mainly provide their products as well as services in the whole wide world which helps them in making their customer base strong. It has been analysed that company mainly provide services to the users which can easily be affordable by any one and assist them in order to capture huge market share. In addition to this, company mainly operates with small amount of workforce in around 75 nations across the world (Beaverstock, Hall and Faulconbridge, 2017). Internal Audit & Strategy It has been analysed that there are various factors within internal environment are going to be discussed below in an effective manner. Mission & Objective of the company:The primary mission of the company which is Bullitt-group Ltd. is to conduct regular basis of improvement within the service level so that work can be done in an ethical manner by considering all the factors of environment. Financial Resources:It is said that there are various key resources with the help of which workers will be able to perform their task efficiently. Therefore, all these affect the 1
working of an organisation in both positive and negative manner. In the present context of Bullitt-group Ltd. Company is not having adequate amount of funds which negatively affect the overall development and growth of the organisation at the marketplace (Bianchi, 2017). Physical and Human Resources: In order to conduct the whole work in an effective manner, it is essential for the organisation to have enough amount of both human as well as physical resources in order to conduct each and every task in an effective and efficient manner.Inthepresentcontext,alltheseresourcesnegativelyaffectthewhole performance of the company as they do not have enough resources. Management Structure: It has been said that company adopt collaborative structure and culture within their organisation which mainly incudes Hierarchical Structure helps in conducting their work in an effective manner. Work Environment: It define as the business environment provided to the employees so that they can perform their all the functions in an appropriate manner. It has been said that there is positive working environment within the company which leads to increase the overall performance. LabourManagementRelationship:InthepresentcontextofBullitt-groupLtd. Managers maintain positive and strong relationship with their employees so that they can get greater opportunities at the marketplace(Bitkowska, 2019). Along with this, they will be able to get overall career development. Technological Capabilities: By the each passing time it has been said that capabilities of the business organisation is enhancing day by day which provide them ample number of opportunities at the marketplace. For beating the level of competition arise within the marketplace, managers need to do various improvement within their technologies aspects. Business Environment It has been said that business environment is the sum total of both internal as well as externalfactorswhich highlyinfluencethe overall business functionsatthe competitive marketplace.Businessenvironmentmightincludesfactorssuchasgovernmentexercises, workers, client desires, financial changes, technological advancement, social pattern, financial changes and many more(Butler and Ko, 2015). It is essential for the organisation to emphasis on the business environment as well as on the various ongoing activities which assist in identifying 2
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the impact which will be developed on a business organisation due to some factors arise within the environment. In the market, there are different forces and elements which impacts upon the working of an organisation in both the positive as well negative ways. All these factors highly affect the overall business functions in both positive as well as negative manner. Business environment categorised into two ways which includes internal as well as external environment. Internal Environmentis the environment which can easily be controlled and managed by all the management team of the organisation(Child, 2015). It refers to the factors which are mainly available within the organisational premises and can easily be controlled by the managers of the company. In the present context of Bullitt-bunch Ltd, the internal environment elements includesinvestors, hierarchical culture, assets, representatives, business generosity and many more. In the current business organisation, there are around 130 representatives which highly influence the working condition of the company. All these elements and factors might affect the overall functions of Bullitt-bunch Ltd. but can easily be controlled and managed by the staff members. ExternalEnvironmentdefineastheenvironmentwhichmainlyariseoutsidethe organisational premises and can not easily be controlled and managed by management team of the company. The elements that arise outside the business boundaries and do not have enough controlling intensity by the authorised team of the company. For instance, Bullitt-bunch Ltd perform their business functions inside hardware industry which highly influenced by the external environment. Some of the external environment includes variables such as political, environmental, legal, social, technological as well as economic condition. If there is any kind of modifications arise in these factors, they highly influence the business functions in a negative manner(De Castro, Hogenboom and Baud, 2016). Market Structuredefine as the feature of market which can be organisational as well as competitive. These market structure helps in identifying the competition level as well as pricing policy adopted by the management team. There are various kinds of market structure which are Monopoly market, Perfect Competition, Monopolistic Competition Market as well as Oligopoly Market. In the present context of UK market situation, it has been said that there is oligopoly market as there are only few marketers in the country. But on the other hand, these are the sellers which cover huge market share and the reason behind this is that they operates business functions at large scale(Dogra, 2019). In the present context of Bullitt-bunch Ltd., it has been 3
identified that company is mainly operating at small level as there are high level of competition at the marketplace and they do not have enough capability to take risk. Laws of Supply and Demand:It is the law according to which, relationship among buyers as well as sellers of resources will be explained. In general, it has been said that it is the law which emphasis on the impact about the relationship among the accessibility of a specific commodity & the demand for which specific product have their price. It is a general context, in which it can easily be said that when demand of the product is high then the supply of that product is low, this as a result increases the price of product as well as services at the competitive marketplace(Eleonora, 2016). According to this law it has been said that, demand of a product reduces if the price of that product increases and customer avoid buying those products and services. According to the law of supply, the higher the price of goods, seller will be able to strengthen the economic system but less number of customers will be able to buy that product and services. In the present context, if this law will be applicable within the functionality of Bullitt-bunch Ltd., company will be able to provide improved, innovated and enhanced services to the users as in the market of oligopoly, it is essential for the organisation to offer something unique and different to their customers in order to maintain their sustainability at the marketplace (Fenwick and Wrbka, 2016). 4
With the assistance of above mentioned diagram, it can easily be identified that the business organisation is earning maximum amount of profits at the point in which MR=MC. Therefore, in case of modification or change within MC, this will not affect upon the market price. Micro Economic concepts as well as models Micro economic define as a science which helps in identifying the manner in which people take decisions at small level. It refers to the science which helps in identifying the behaviour of individual as well as firm in order to take decisions to satisfy their needs and wants (Fernandes,CrastaandHans2018).Therearefewtheoriesalongwithmodelsof microeconomics which are going to be discussed in an effective manner as follows: Few models and theories of microeconomics: Production Theory: Production refers to the procedure of combining different inputs or raw material in order to produce required output for the consumption. In simple words, it refers to the process where inputs effectively converted into outputs which help in satisfying the needs 5
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and wants of customers. Production functions helps in identifying a technical relationship among the input and output of the organisation. Q= f (a,b,c,....z) In this, a,b,c,..z are different types of inputs elements such as labour, equipments, capital and land. Q is the level of output. In the present context of Bullitt-bunch Ltd, it has been said that managers of the company use generation theory in order to identify the degree of whole output which they have attained with the usage of sources of info(Grant, 2016). Furthermore, with the assistance of this theory, management team of the company will be able to identify the whole rewards which is associated with the inputs. Along with this, while creating or manufacturing Mobile phones, managers need to examine all those mixtures of share just like joining method which helps in reducing the cost of the company. Utility Theory:It has been said that utility theory based on the beliefs on individuals preference. As per this theory of utility, it is said that buyers consume all those items or products which will help in improving the utility such as satisfaction. It provides a structure in order to measure elective decisions which is made by the individuals or firms in order to satisfy their needs and wants. Utility theory is considered as a positive theory which helps in identifying the behaviour and choice of individual(Grubor and Marić, 2015). In general words it has been said that Utility refers to the amount of satisfaction an individual person get when they consume products and services. In the present context of Bullitt-bunch Ltd, the business organisation manufacturecellphonesinordertoexamineandanalysetheloyaltyofcustomersand inclinations so that customers raise most intense utility from the mobile phones. With the help of adopting hypothesis, advertisers willinvestigate the tendency of customers so that they can make changes in their process accordingly. Examining the ways and reasons Mobile Phone company needs to audit their External and Internal Business Environments The techniques used for auditing & examining of business environment Auditing consist of internal & external factors that impacts the operations as well as activities of a firm. In context to Bullitt-group Ltd, the manager of the company used SWOT analysis at internal level(Hamilton and Webster, 2018). This analysis assist organisation to 6
know its weaknesses and strength so that strategies can be planned effectively at workplace. Below is the detailed description of SWOT analysis of company: StrengthWeakness Bullitt-group have qualified and talented staff who handles the issues easily and carryitsoperationseffectively.This increasesitsproductivityaswellas profitability(JenkinsandWilliamson, 2015). The company is famous for high quality manufacturing of cell phones, it is easy for firm to attract new customers. The products of Bullitt-group is creative andinnovativethathelpscompanyto compete with its rivals in the market and expand its operations globally. The firm follows intense as well as generic strategiessothattheycanbringnew features and technologies in its product (Malik, 2015). Thecompanypreferfixedprice strategy which sometimes changes themindsetofpeoplewhile purchasing its product. The distribution channels is less so that company is not able to reach globally which decline its sales. As thecompanymainlyfocuseson exclusivepolicies(Jovanovićand Miljanović, 2015). Bullitt-grouplackstoreach underdevelopedcountriesproperly which reduces the level of market share. In addition to this, this will give an opportunity to competitors to enter in underdeveloped markets and builds their position. OpportunityThreat Bullitt-group have a chance to expand its marketglobally,ascompanycanalso increase its distribution channel. Byusingdigitaltechnologiesorusing onlineplatformsforcreatingawareness increases the volume of sales & revenue g Bullitt- group(Vialichka, 2017). The brand image of company is highand The biggest competitor of Bullitt- groupisFierecethataffectsthe marketpositionandprofitability adversely(Nesteruk, 2017). Thefirmsfacechallengesin marketing its products as the market inwhichitdealsishighly penetrated. 7
attain success in market that helps firm to developnewproductswhichiseasily accepted by customers. In addition to this, thiswilldeclinemarketingcostofthe companyifitbringsnewproductin market(Panayides and Song, 2015). The firm sometimes face issues in legalformalitiesasitchanges accordingtoproduct standardization. Bullitt-group Ltd have high risk of emergence of independence. By analysing it has been conclude that Bullitt-group can expand its business globally which rises its market share and sales. The brand reputation is high in company as it leads to decline in coat of marketing activities when company launches new product. The organisation uses PESTEL analysis to analyse external business factors that impacts its performance and to do auditing of external environment(Philips and Kim, 2016). PESTEL analysis is an important tool to analyse external environment in order to make changes and improvement in performance of companies. The PESTLE analysis of Bullitt-group is discussed in detail below: Political: It refers to the factor which consist of elements like corruption, market lobbing, bureaucracy, political stability and many more as the most essential part of this element. It has been identified that United Kingdom has a constitutional monarch generally done under a system of parliament. This as a result says the political factor of the country is quite stable which in return help in gaining various number of opportunities at the marketplace(Plakhtiy, 2017). In the present context of Bullitt-group Ltd. Managers gain various positive response which assist them in order to conduct their business operations in an effective and efficient manner. It has also been examined that all the rules, regulations and laws implemented by the government of country are in the favour of current company. Furthermore, in order to gain long term benefits, managers need to develop strategies and policies after examining the political condition of the company. Economical: In the present context, as compare to other countries UK have very strong economic condition in the whole wide world. It has been said that if there is any type of modifications arise in the factors such as inflation rate, exchange rate, employment rate and many more, it directly affects the whole economic condition of the country in both positive as well as negative manner(Prowle and Lucas, 2016). In the present context of Bullitt-group Ltd. Any kind of modification might affect the whole performance of the company. This as a result increase the cost of materials and for this managers need to pay huge amount which negatively 8
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reduces the profitability of company. With the assistance of knowing various economical factors company will develop policies and strategies in such manner that they will reduce the negative impact on the working of business functions. Social: It has been identified that individuals within the marketplace of UK have high standards which affect the operations of business entity(Raman, Garg and Thapliyal, 2019). Managers of the organisation need to develop products and services according to the taste, needs and preferences of customers so that they will gain various advantages at the market. In the present context of Bullitt-group Ltd, it is analysed by the management team that there are some changes within the perception of human being which leads them to change the product company. For this, managers need to examine the needs and wants of customers so that they can modify their current strategies accordingly and gain various competitive advantages at the marketplace. Technological: In the context of UK, it has been analysed that technological access of the country is quite high which make them one of the most advanced country across the world. In this case, Bullitt-group Ltd. Managers hire highly skilled staff members so that they can easily innovate new products by adopting upgraded technologies. With the help of this, positive advantages will be gain by the company at the competitive marketplace(Schaltegger and Burritt, 2017). Legal:It has been analysed that UK have various types of legal policies and legislation which need to follow by each and every individual company to perform their functions in an ethical manner. Some of these laws are electronic transaction act, intellectual property act and many more. In the present context ofBullitt-group Ltd,management team of the company adopt all these laws in an appropriate way and develop policies & strategies accordingly. If there is any kind of modifications arise within the legal policies than managers need to change their techniques which affect the overall working in a negative manner(Serb and Cicioc, 2015). Environmental:It has been said that every individual in today’s world are more concern about the surroundings. There are some resources which are used by management team in order to produce their products. Government of UK ban the usage of resources such as leads, cadmium, dominatedflame retardants and many other chemicals which affects the overall environment in a negative manner(Tabachnikova and Vinokurova, 2019). Needs for auditing business environment 9
With the help of conducting an audit for identifying both internal as well as external environment factors which as a result provide various opportunities for the company. In the context of internal audit, SWOT analysis is conducted by the management team so that they will be able to identify their strong as well as weak areas within given time frame. Along with this, in order to overcome from weaknesses, managers develop strategies and policies for the same (Sergi, 2019). On the other hand, in case of external auditing it is necessary for the management team to conduct this on a regular basis so that they can maintain their sustainability at the marketplace for a longer period of time. With the help of auditing both the business environment, managers of the company will be able to get various benefits in order to effectively face challenges arise in front of Bullitt-group Ltd. After that, effective plans and policies are developed so that business operations will be done in an appropriate manner. Insights about Micro Economic environment within which mobile phone business operate. It has been identified in a survey that environment of United Kingdom scored 78.9 which as a result help them in getting 7thposition for strongest economy practicewithin 2019. in addition to this,UK is the country whichhavefreeinternational trading, developed economic system as well as independentworking condition. Apart from this, it has also been examined that UK is having 6thbiggestposition in theglobaleconomy which includes around 3.3%ofGDP (UK's economic environment. 2019).furthermore, for getting detail insights on themicro economic condition, management team of Bullitt-group Ltd. use observation, research methods, survey techniques, interview andmanyother methods. In addition to this, they also adopt journals, reports, articles,statistics and many other secondary sources which are associated with theelectronic industry. With the help of this, managers will be able to know the current market situation effectively and then develop strategies and policies to get positive results(Sims, 2017). CONCLUSION As per the above statedreport,it is concluded in an effective manner that it is very important for the management team to examine both internal as well as external market so that they will be able to develop effective policies accordingly. In this, both PESTLE and SWOT analysisassist in identifying internal and externalenvironment. Along with this, law of demand and supply help in identifying the current demand and supply ratio so that positive working condition will be provided to the staff members. 10
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