Challenges and Solutions in Diverse Fields

This assignment delves into the multifaceted world of challenges and solutions across diverse fields. It examines case studies spanning areas such as infrastructure security, oil markets, disaster risk management, material processing, and even airport slot allocation. Students analyze the specific problems presented in each context and explore the proposed solutions, highlighting the complexities and innovative approaches taken to address these issues.

AUCKLAND AIRPORT
FUEL SHORTAGE
CRISIS

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
TASK...............................................................................................................................................3
1. Providing detail and background of the Challenge and its impact on the clients or customers
or organization.............................................................................................................................3
2. Listing five solutions for the above mentioned challenge.......................................................4
3. Identifying two Probable solution and the remaining possiblesolution...................................5
4. Selection of the effective solution for the further analysis along with reasons for its
preference....................................................................................................................................6
5. A detailed SWOT Analysis:....................................................................................................7
6.Hierarchical decomposition plan..............................................................................................8
CONCLUSION................................................................................................................................9
REFERENCES..............................................................................................................................10

INTRODUCTION
It is very crucial to address the current workplace challenge in order to resolve the issue
on the right time. Furthermore, for addressing workplace challenge, management is required to
find the potential solutions for the same. Moreover, solutions can be obtained by analyzing the
environment and nature of the problems (Grueber and et al., 2011). Thus, this report describes
the development of series of 5 conceptswhich demonstrates the potential solution for addressing
the workplace challenges. Moreover, in deep the report describes the nature of challenge and its
overall impact over the customers/ organization. After description 5 solutions for resolving the
challenge have been listed down. Along with that, identification of 2 probable and the rest
possible solutions have been done (Auckland Airport jet fuel crisis, 2017). On using the probable
solution, SWOT analysis have been carried out and then hierarchal decomposition plan have
been laid down. This has been done in order to avoid the workplace challenges at the starting
stage only.
TASK
1. Providing detail and background of the Challenge and its impact on the clients or customers or
organization
Auckland Airport which is located in New Zealand is facing the current challenge of fuel
crisis. This is a major challenge for the organization and due to which flights are getting
cancelled which is highly impacting the customers flying to various destinations. Further, the
nature of this challenge is severe and it requires to be addressed on an urgent basis (Treangen
and Salzberg, 2012). The reason for this crisis is the cut pipeline which is a major cause for a jet
fuel shortage at Auckland Airport. Further, the information has been received that a fuel pipeline
which supplies fuel to Auckland so far had been damaged. Moreover, a 168 kilometer long
pipeline is out of action since 14th September, 2017which used tosupplyjet fuel, petrol and diesel
from the Marsden Point refinery in Northland to tanks in Wiri, Auckland. It is believed that the
pipeline is hit by a digger which is being used for extracting swamp kauri near Ruakaka. On the
same day, the customers of pipeline that are BP, Mobil and Z Energy and also the Energy
Minister Judith Collins were alerted regarding the situation. Moreover, Prime Minister Bill

English have been received a “high level” briefing on Sunday. However, the damage has
occurred months ago but finally failed on 14th September. Moreover, 70,000 litersof fuel got
spilled despite the shut-down of the pipe within 15 minutes.
This crisis which has been caused due to cut pipeline had a very worst impact on the
customers as well as on the organization. Due to this crisis, flights are getting cancelled suddenly
and customers are informed on short notice. Customers who are travelling for emergency and for
other reasons are suffering a lot (Zeng and et al., 2010). Moreover, the mails and couriers from
overseas are also not getting delivered due to this issue. In addition to this, reputation of flights is
getting down due to this crisis. Along with that, Airport’s reputation is getting degraded as they
were unaware about the issue from long time. Due to this carelessness, customers are suffering
because they cannot fly to their destinations.
2. Listing five solutions for the above mentioned challenge
There are 5 solutions which have been suggested to the company in order to address the
current challenge at the workplace. It is essential for the company to address the issue on an
urgent basis in order to eliminate the impact which is coming over the customers as well as on
the organization. These 5 solutions for the Auckland Airport fuel crisis have been listed as
follows:
 For addressing the crucial issue that is stoppage of all the flights, airport authority must
address the issue on immediate basis. For this aspect, airport authority should import the
fuel from other origin on an urgent basis. However, this will add the cost to the firm but
will resolve the solution for temporary basis (Taleb and Kunz, 2012). They can gather the
fuel from nearest place and store them in their tanks until the pipeline does not get
repaired.
 The airport authority can use the oil in little quantity and move the customers on their
other airports of the country so that they can reach their destination immediately. By
doing this, the airport authority can save on the fuel and more flights could be avail to
them in order to empty the pending slots of customers (Taleb, 2014).
 In order to eliminate the impact over the customers who have been informed on a short
notice, airport authority must provide hem accommodation and food so that they can rest
there until the next flight does not take off. This will help in reducing the bad impact on

the customers and they will not carry the bad impression of the organization and
regarding the flight when they move further.
 For addressing the current challenge, airport authority should also focus on managing the
cancellation of flights as per their urgency (Dawoud,Takouna and Meinel, 2010). It
means that, customer of the flight which is going to be cancelled, should be informed
prior so that they do not waste their time while coming to airport.
 The last but not the least solution is that the airport authority must provide the pipeline
maintenance work to other company so that it must be checked properly on a timely basis
in order to avoid such issues in future.
3. Identifying two Probable solution and the remaining possiblesolution
There are in total 5 solutions which have been listed above for the current challenge
prevailing in Auckland Airport in New Zealand. The challenge is that, airport authority is facing
the issue of fuel crisis due to the cut in the fuel pipeline. Furthermore, the company is facing the
issue of fuel crisis which have occur due to the distract in fuel pipeline which is supplying fuel
from Marsden Point refinery in Northland to tanks in Wiri, Auckland (Boardman, 2013). Due to
this crisis, all the flights flying from this point is getting cancelled and this is hampering the
customers in many ways. Furthermore, to reduce the immediate as well as the long term effect, 5
solutions have been suggested to the airport authority. However, to stop the immediate impact,
majorly 2 suggestions have been given priority and those two along with their reasons have been
listed below:
 The first probable solution for the current challenge is the acquisition of fuel from the
nearest source so that they can fly the flights and send those customers who have
urgency. This solution has been taken as probable because it is the immediate action for
this problem (Céspedes, Shen and Lazo, 2011). Moreover, to abandon all the flights, it is
essential to hire fuel from other nearest source so that some flights can be started and
emergency customers could be sent to their destinations. This will also help to not get
the bad impression about the airport authority and the airlines company.
 The second probable solution which the airport authority can chose is the movement of
customers to nearest airport so that they can take flight from their and can flight to their
destinations. The reason behind the choice of this solution is that, the fuel which hasbeen

hired from the other source can be saved for longer time until the pipeline does not get
fixed (Luo, Kim and Huang, 2013). It is because, flight need to travel for long distance
and they can drop the customers to the nearest airports. Furthermore, this will help all he
customers to reach their destination without any obstacle.
4. Selection of the effective solution for the further analysis along with reasons for its preference
As the Auckland Airport of the New Zealand is facing issue concerning fuel and it is
challenging for the nation to handle this problem in a proper manner. This issue is decreasing the
reputation of the airport among the national and international people. With respect to the
question, best suitable option from the above suggested two solutions for the airport authority is
to acquisition of fuel from the nearest source so that they can fly the flights and send those
customers who have urgency. This solution is preferable because it will help in addressing those
clients who have an emergency to reach their destinations at the time they want to. It will be
quite difficult for the airport authority to acquisition the oil, but this will help in maintaining the
trust of the people. Along with this, Auckland airport will able to take immediate action for the
occurred problem which will somehow prevent it from developing lousy impression over the
individuals. Although flights for the long distance will have to cancel due to the unavailability of
the required quantity of oil but sending of clients having urgency will lead to handling the
situation properly. On the other hand, it will be complicated for the airport authority to manage
the angry customers whose flights have been canceled. In context to this, the administration can
offer some discount, room facility, transportation, etc. to those people who are unable to reach
their desired destination. This strategy will help in satisfying the needs and demands of the angry
customers (Bourriaud, 2015).
In addition to the above, Airport can able to fly its flights to the nearby places this will
result in some ongoing earning process. This crisis can decline the profit margin of the airport,
but the implementation of the suggested solution will keep some earning from the customers.
People who want to visit nearby places can use the facility of the Auckland Airport. It is better to
fulfill needs and demands of some clients by offering them quality services rather than moving
all clients to another nearby airport. It will be a painful process for the airport to transfer all the
available customers to a nearby airport and to manage them effectively. This can result to affect
the service quality of another airport and will disturb their ongoing processes. In addition to it, it

is also involved in providing seats in the available flights of another airport as they can be full. In
such situation, Auckland Airport may have to face some bad comments, poor impression, etc.
from the customers which will result to decline its brand image and reputation among the people
of the world. Thus, acquisition of the fuel from the nearer place is the right solution for handling
the oil crisis at the Auckland Airport in the New Zealand. This will also prevent flight companies
offering services to the nearby places to affect their business. So, this strategy will also lead to
maintain the satisfaction level of the flight companies as well (Ghorbel & Souissi, 2016).
Further Analysis required for the selected solution:
For the chosen resolution of acquisition of fuel from the nearest source, Auckland airport
will have to conduct the new analysis. This analysis will include the following points:
Research: Airport authority will have to perform research for identifying nearer sources for
hiring fuel for the flights. This can be done by performing online analysis of the nearby places
which will help in preventing wastage of time and money (Svorenčík, 2016).
Customer Feedback: Authority will have to collect reviews of the customers for knowing their
reactions regarding the selected strategy. This method will provide aware airport about the
accuracy of their solution as per the requirements of the people. Auckland Airport can use
feedback forms for customers to fill them by answering the listed questions.
Costing: Senior management of the airport will have to analyze the costing of hiring the oil from
nearer sources in an emergency situation. This information will make managers decide whether
they can afford the fuel price or not. Along with this, senior management will also have to
identify lose of oil crisis for analyzing the impact of the occurred situation.
Information for the flights: Authority will have to collect information regarding the trips which
offer long-distance flying and flights providing nearby place flying services. This information
will help management to segregate flights as per the required situation (Witze, Morello &
Turner,2014).
5. A detailed SWOT Analysis:
SWOT, i.e. (Strength, Weakness, Opportunities, and Threats) analysis aware about the
current situation of the internal working environment of the organization. This inform about what

is right and what is wrong for the company’s growth and development. SWOT analysis for a
selected solution for oil crisis is as follows:
Strength: This resolution will help in maintaining the impression, brand value, and reputation of
the airport among the customers. Along with this, it will also make essential clients to visit their
destinations which will work as a plus point for the authority. On the other hand, flight
companies offering services to the nearby locations will also not face any lose (Onoh, 2017).
Weakness: Airport will have to conduct research which is time-consuming and can affect the
patience of customers. Along with this, the hiring of oil from the nearer source in urgency will
cost higher than the actual price and authority will have to pay for handling the situation.
Opportunities: Development of soft corner among the customer which can lead to increase their
number. The impressive image in front of the government of the New Zealand which will help
in offering finance for handling the situation.
Threats: Nearby airports can take advantages of this situation for gaining competitive benefits.
Lousy impression over the clients can affect the global image of the airport (Vargo, Basilaia &
Shaw, 2015).
6.Hierarchical decomposition plan
Decomposition of the selected approach will help in better management and control of
the oil crisis occurred at the airport of the New Zealand. The method for the solution is as
follows:
Airport Authority (Level 1): This is at the top of the plan which will later decompose into
different sections. It will decompose the work into the customers, flights, staff members and
planning and scheduling activity as per their expertise and skills. These crumbled parts come
under the level 2 of the hierarchical decomposition plan (Le Dé & Gaillard, 2017).
Customers (1.1): This will include the list of customers, their emergency condition, places they
are visiting and reviews regarding the selected solution.
Plan and supervision (1.2): Senior management will create a plan, budget and coordination
activities for handling the situation via hiring oil from nearer source.

Staff Members (1.3): They will handle the customers by resolving their queries efficiently.
Employees will also make necessary arrangements for controlling the angry customer’s needs
and demands.
Other services: This decomposition part will consist of different services like room facility,
transportation, ticket offers, etc. to the angry clients (Walters, 2017).
CONCLUSION
The above study concluded about the oil crisis occurred at Auckland airport of the New
Zealand. Out of the five suggestions, one most effective and suitable is selected for handling the
situation most appropriately. The chosen solution is the acquisition of the oil from the nearer
sources for providing an opportunity to the important clients to visit their nearby destinations.
This solution will help airport authority in handling its problem and preventing its global image
from being destroying.

REFERENCES
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Le Dé, L., & Gaillard, J. C. (2017). Disaster risk reduction and emergency management in prison: A
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Onoh, J. K. (2017). The Nigerian oil economy: From prosperity to glut. Routledge.
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Taleb, T., 2014. Toward carrier cloud: Potential, challenges, and solutions. IEEE Wireless
Communications, 21(3), pp.80-91.
Treangen, T.J. and Salzberg, S.L., 2012. Repetitive DNA and next-generation sequencing:
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Online
Auckland Airport jet fuel crisis. 2017. [Online]. Available Through
<https://www.stuff.co.nz/travel/travel-troubles/97071524/auckland-airport-jet-fuel-crisis-this-
aint-no-airmageddon>. [Accessed on 9th October, 2017].