Australia and Singapore Report 2022

Running Head: AUSTRALIA AND SINGAPORE
0
Retail
Managem
ent
Student Name:
Student University:
Retailing in
the Asian
Pacific
Region

AUSTRALIA AND SINGAPORE 1
Executive Summary
Both Australia and Singapore are the enormous retail markets globally. In this report, the
structural differences are shown between both the countries discussing the point of sale
(POS) retailing system. Singapore and Australia work on the same retailing systems for the
growth in the e-commerce market through technology innovation which provides the
companies various opportunities for the investors and increasing the market share. This report
mentions the profitability and potential size where the countries give priority in contributing
to incorporate profits. Both the countries experiences high-profitability based on the
customers population and for maintaining the position of the companies, in retailing they
need to face many challenges regarding competition and high operational costs. They need to
keep in mind of using technology with proper measures and corrective actions. Moreover,
cultural considerations are also the major aspects which need to be in mind consisting their
relations, language and literature. Hence, the use of technology in e-commerce retail markets
and physical stores need to be maintained.

AUSTRALIA AND SINGAPORE 2
Contents
Introduction and Background.....................................................................................................2
Difference in the retail market structure....................................................................................3
Profitability and potential size estimation..................................................................................7
Analysis of potential problems...................................................................................................9
Cultural aspects consideration..................................................................................................11
Conclusion and Recommendations..........................................................................................11
Bibliography.............................................................................................................................13

AUSTRALIA AND SINGAPORE 3
Introduction and Background
In today’s time, every country is focusing on technology innovation and e-commerce
business. Australia and Singapore uses POS (Point-of-Sale) retailing system where Australia
has its own myPOS software for e-commerce platform also referred as RSAPOS (Retail
Systems Australia POS) (Retail Systems, 2019). It helps in inventory control and stock
management which enables easy solution but is widespread. It consists of managing,
growing, selling and reporting retail business effortlessly. In Singapore, POS retailing system
is used to select the best deal from the partners in the Australian market and best connection
with the bank. These systems are used for managing online and offline stores with one base
for growth and expansion of business where Australia has the best POS solution and
servicing retailers than Singapore.
POS systems have drawbacks as well like restricted on-boarding and support, extra pay for
loyalty and reporting programs, and distorted decisions due to basic and incorrect reporting.
The Hashmicro POS retailing system software is used in Singapore for potential customers
accessible to understand the user interface for better offers and shopping experience and let
them choose their best product using this POS system which is less time consuming than
offline shopping with the reliable payment options and purchasing experience. It helps in
selecting better market to sell goods and analysing trends for sales growth (Hash Micro,
2019). There are many other systems other than Hashmicro to be used like EPOS (electronic
point-of-sale) granted by government with the goal of providing quality to the customers at
reasonable price. It helps in increasing efficiency of operations and costs reduction (EPOS,
2019).
In Singapore, there are many other systems like Enterprise Resource Planning (ERP) system,
edgeworks POS system, Hintel POS system, TigernixPOS system and Inspire POS system