Sir Donald Bradman’s Achievements and Strategies for Waste Management and Advertising

The text discusses the achievements of Australian cricket legend Sir Donald Bradman and his records in the field of cricket. It also discusses strategies for advising customers about a new range of paper products in stock, such as using advertising media to reach a large number of customers. The text also discusses the role of a consultant in managing efficient solid waste management for a local council, including focusing on the use of bags instead of polythene bags, reducing the use of bottled drinks, and using landfills to control waste emitted.

Professional practice and communication
Name
Professor
Course
Institution
Date

From workshop 2
Q1.Famous Australian sporting figure
Australia takes great pride in sporting activities. Judd (2015) shows that there is a big number
of legends who have achieved in the field of sports in the whole country. The country has more
than 10 legends who did a lot in the field. In the discussion, I have used the Donald Bradman.
Generally, any discussion on Australian sporting champions must be associated with the legend
Don Bradman. He was a cricket legend. Sir Donald made a lot in the field and many of his
batting records are unchanged. Donald was born in 1908 and died in February 2001. Donald is
famous because of his achievements in cricket. Some of the achievements include;
Donald scored 28,067 runs in the first class cricket with an average of 95.5 with the top score of
452.
Donald together with Bill Ponsford recorded the highest partnership for any wicket in Australia
(an average of 451).
The total average recorded by Don against all countries in 80 innings was about 99.94 while the
record against India was 178.75 in 6 innings.
In his Test career, Don Bradman scored more than 25% of the teams run in Australia.
Don Bradman batting average score in his test matches against other countries was 99.94 %.If
he could have remained in the field up to the final Test innings he would have recorded almost
100 per innings (Donoghue & Tranter, 2018 p.78).
Also, there are current records which show his achievements;
Sir Donald made more than 7 times scored 500 runs in the Test series.
He also recorded highest Test Batting with an average record for 5 Test series that was 201.5
He was only Test batsman to record more than 5500 runs versus his opponent.
Q2.Strategies appropriate for the following
Advising customers you have a new range of paper product in stock
Basically, there are different ways in which marketers can communicate to customers. In order
to advise customers on a range of products in stock, the marketer can use adverts. Using

adverting media helps in reaching a large number of customers. Eriksson and Hermansson
(2014) indicates that there are four main objectives of advertisement such as trial objective, the
continuity, the brand switch and switching back. The four objectives have good convincing
power.
Generally, advertising is important to customers. It is quite funny for a television and a
newspaper to lack any information for the advertisement. The idea is that communicating
through advertisement helps in convincing a large number of customers in the marketplace. It
helps the customers to know the products on the shelf, the products of their kinds and also the
products that fit their desires and needs. When the customers know the products on the shelf
they are able to buy what they think it satisfies their needs. Thus advertising is important to
customers as it provides knowledge on the available product in the market.
Managing role of consultant for project efficient solid waste management-garbage disposal and
recycling for the local council.
Solid waste management incurs coming up with apt decisions that will help in conserving the
waste generated. Managing the role of consultant in waste management-garbage disposal and
recycling will include;
Focusing on the use of bags instead of polythene bags. Most of the times polythene bags tend
to be non-biodegradable. Using bags will encourage people to throw the polythene bag which is
a pollutant. Use of cloth bags reduces the amount of waste one is producing to the environment
(Oteng-Ababio, Arguello & Gabbay, 2013 p.81).
Emphasizing on reduced use of bottled drinks. Most of the times bottled water and also other
bottled containers are classified as major sources of waste in the environment.
In addition, waste management can also be controlled through the use of landfills in the
environment. There are more sophisticated methods which help in controlling the waste emitted.
For example use of well deep pressure method. The process involves pumping waste materials
up to the underground levels within the rocks. The method is environmental friendly although
sometimes it's expensive.
Introduction of an emergency preparedness plan for a small building sector.

The initial action taken to deal with an emergency is critical. This shows that a prompt warning
to members of the organization will help to save lives in case of an emergency. Acccording to
Cadag and Gaillard (2012) there are key techniques which should be included in the emergency
action plan within the society. The aim of the techniques is to protect and save the lives of
society when havoc strikes the members. Therefore, the emergency action procedure should
incorporate;
Evacuation techniques whereby the members required to have warning systems which can be
heard in the confined structure thus helping the members escape.
Also, the emergency plans need to incorporate the sheltering services whereby use of detectors
for any emergency like lightning arrestor should be properly fitted in the building.
The other issue which helps to handle an emergency is through incident stabilization process.
The issue of incident stabilization includes the medical treatment in case of injury and also
rescue team who can assist those who have been affected.
From workshop 3
1. Level of conflict between Jim and Marco.
There is an interpersonal level of conflict between Jim and Marco. Generally, interpersonal
conflict involves the conflict between two or more people. The level is always common in most
of the organization. Jim and Marco are in conflict and that's why they end up arguing on why
Marco has not been meeting the goals and objectives of the company when selling products.
The disagreement over the goals in the organization between Jim and Marco proves this conflict
level as the interpersonal level (Fulmer & Gelfand 2012, p.56)
Most of the times interpersonal conflict levels arises due to different aspects. As seen in the
case study Jim and Marco differ due to the issue of role incompatibility. Jim tells Marco that he
has not been performing well and that's his records have declined while the other workers are
increasing their sale. This proves the aspect of role incompatibility which facilitated this level of
conflict. Jim is annoyed on how Marco is responding up to the extent that he asked Marco if he
could be in the same position what could he be doing.
2. Use of resolution of conflict map to identify Marco and Jims needs and concerns

The following conflict map indicates the conflict resolution between Jim and Marco. Each
column indicates the concerns needed by each party. In order to solve the conflict both Jim and
Marco should talk and come up with apt solution.
Marcos needs and concerns Jim needs and concerns.
 Marcos needs favor from Jim and
that's why he complains about how
Jim is favoring other workers.
 Marcos complains on Galcore and he
prefers to Metline range (Besharov &
Smith 2014, p.78).
 Marco wants the product to meet the
desired standards.
 He needs time to build up the
contacts
 He is concerned about the
performance of Marco.
 Jim wants Marco to follow the
business plan (Besharov & Smith
2014, p.78).
3. The constructive responses Jim could make to Marco
Handling conflict within the organization needs a lot of keen. In order for Jim to ensure there is
constructive conflict resolution, he could make the following responses when he meets Marco.
First Jim should talk to other workers and try to listen to them so as to get the root cause of the
problem. Marco could be having a personal issue but Jim fails to recognize this and he went up
disagreeing with Marco (De Wit, Greer & Jehn 2012 p.76).
Also, Jim needs to focus on the events and behaviors of the situation but not considering
personalities. Jim decided to call off the negotiation after he became frustrated. Jim fails to
understand that as a leader one should not be controlled by his or her own emotions. The best
thing to do is to listen to what Marco is saying and decisively try to come up with an apt solution
for the problem.
In addition Jim on next meeting he should have already identified the points of disagreement
and agreement thus helping to prioritize the areas of conflict in the organization.

4. What Marco could do before meeting tomorrow that will help him respond positively as he
tries to resolve conflict with Jim?
Marco is the cause of conflict in this study. One may argue he does not cause the problem but
the issue is that the other workers in the company are making profits from their sales but Marco
is not bothered. There are different approaches which if Marco utilizes then there is a positive
response to the next meeting.
At first, Marco needs to understand that the aim of the company is to make a profit. He should
be more on finding the answer to why his sales are not rising (Hislop, Bosua & Helms 2018,
p.89). Through this, he will calm down then try to listen from Jim but not seeing Jim as a threat.
Also, Marco should be positive when arguing. For example, he tells Jim that he has not been
receiving calls only other workers are being called to explain in case of anything. Marco cannot
solve the conflict when he fails to understand what can be done at now so as ensure the sales
increases. Even when Jim tells him to change the client he so opposing saying that" I don't like
Galcore"
Case study - Patrick and Danielle
1. Explain how Danielle demonstrates a high level of communication skills by using the above-
listed skills.
Daniele uses open-ended questions which helps to pass the intended message. In interview
use of questions which are open-ended helps to reduce the tension and also involve the other
party that is the interviewee. The use of nonverbal communication by Daniel also proves good
communication skills so long as all parties understand the nonverbal gesture (Eggenberger
Heimerl & Bennett 2013 p.345).
In addition, Daniel provides feedback to Patrick as he asks relevant questions. Most of the
interviews are full of problematic questions but Daniel ensures Patrick is fully engaging in the
communication.
Daniel is empathetic to Patrick's accommodation needs. He understands the situation faced by
Patrick and that's why he is sharing his feelings to Patrick. Welcoming Patrick in the office in a
warm manner indicates the aspect of etiquette.

2. Explain how Danielle demonstrates few communication skills, and performs poorly in terms of
interpersonal effectiveness.
Some of the communication skills used by include;
Asking questions when in conversation with Patrick. This shows how Daniel is interested in
Patrick. Daniel prefers open-ended questions so as to engage Patrick in conversation.
Providing feedback when talking with Patrick Feedback shows good mastery of communication
skills. Not all interviews feedbacks are guaranteed but they are vulnerable it depends on the
person engaging with (Den Hartog et al., 2013 p.90).
There is also active listening and that's why the two parties are in the position to engage
effectively without complications. Daniel is more on ensuring that Patrick gets what he wanted.
The use of nonverbal communication skills. When Daniel is not transmitting information using
words you find communicating through gestures.
Some of the poor personal features used by Daniel.
Not greeting Patrick. At first, Daniel just went on introducing himself and not greeting Patrick.
Also, Daniel is strict when handling Patrick. This means that Patrick is only confined to the
subject matter (Ceravolo et al., 2012 p.89).
From Workshop – 4
Q. Identify the legal and ethical issues raised in this case study. What should they do? Write
your views?
Kelley et al., (2012) analyses some of the legal and ethics found in the case study that’s;
The issue of professional behavior.
Confidentiality in the workplace.
Integrity.
Aspect of professional competence and due care.
The issue of objectivity.

What should they do? And my views.
The issue of integrity; Jean is straightforward and truthful on what he is doing. He is also
associated with the information that is useful in designing the new program (Yerby 2013,
p.76).Through integrity, I believe one cannot use information that is misleading to other people
within the organization.
The other legal and ethics is through objectivity; when Jean finds that he has not completed the
task, he relaxed and thus disallowing the conflict of interest to surround him. Also, the personal
conflict doesn't override his professional judgment until he found another source which was
useful for the program. Therefore, my view is that objectivity does not allow bias or conflict of
interest.
In addition, there is professional competence and due care (Mainiero & Jones, 2013, p.34). This
shows that Jean committed to his professional knowledge that's why he decided to design a
programming framework that will be used by the organization. This proves that Jean has
undergone appropriate training and he has all techniques needed in manipulating codes when
designing a computer program. My view is that professional competence and due care enables
the issue of commitment to duties.
There is also confidentiality in the case study. After Jean was stranded on what to do he
recalled that his friend information on how to manipulate codes used in the program. Jean used
the information but he didn't disclose the professional information to his manager. The issue of
confidentiality is acceptable and one should not disclose professional information unless there is
specific permission or there is legal permission (Lee & Tsang 2013 p.59).Therefore, my view on
confidentiality is that professionals should not disclose information without appropriate
conditions.
Lastly, there is the use of professional behavior. Jean is respectful and he has avoided all
actions that could negatively affect the reputation of the profession. He completed the task
without delay. My view on professional behavior is that workers ought to comply on relevant
laws and regulations when handling the task.

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