PRSK4048 Professional Skills and Effective Communication
Added on 2020-05-08
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Professional Skills Portfolio (PRSK4048)Name: Student Number:Lecturer Name:Tutor Name:Presentation Group Members: GM1GM2GM3GM4GM5GM6This is your Professional Skills Portfolio. Please save a copy on your computer and back it up regularly (e.g.by saving it on your computer / in the cloud (e.g. Google Drive) / emailing it to yourself. You will receive aprinted copy which you should bring to all lectures and tutorials. However, at the end of the course, youneed to submit a completed electronic copy via Turnitin. Please refer to suggested word counts for each taskincluded within this portfolio. 1Autumn 17Assessed Learning Outcomes:1.Understand and have knowledge of professional skills and continual awareness in a business environment.2.Use appropriate technologies to facilitate the completion of self-analysis/reflection.3.To reflect, analyse and discuss strengths, weaknesses, and opportunities personally and academically.4.Understand, improve and reflect upon their own personal strengths in relation to the professional environment.
WeekTable of ContentsPageLearningoutcomesSection 1: Portfolio Evidence (These tasks will often be drafted in class and are designed to inform the written task in section 2.Suggested word counts are included in brackets.)1The Long-Term Vision (200-300 words)3LO2, LO31Potential Roles and their Suitability (200-300 words)4LO2, LO32Belbin Test (100-150 words)5-8LO2, LO33Emails to Arrange Meetings (100-150 words)9LO1, LO24Participating in Meetings (300-400 words)10LO1, LO2, LO35Preparing an Action Plan (100 words approx.)11LO1, LO26Resolving Problems and Conflict (300-400 words)12LO1, LO27Cross-cultural awareness/negotiating (100-150 words)13LO1, LO38Presentation Plan (100-150 words)14LO1, LO29Post-Presentation Reflection (300-400 words)15LO2, LO3, LO410360 Degree Review (100-150 words)16-17LO1, LO310Professional Development Plan (PDP) (100-150 words)18LO1, LO2, LO3,LO4Section 2: Written Task(This task should be developed throughout the semester but completed in weeks 9-11.)N/AProfessional Skills – Summary and Evaluation (to be developed throughout the semester but completed in weeks 9-11; 1200 words)19LO1, LO2, LO3, LO4Total Word Count: 1200 + 2400 (appendices) = 3600 words (+/- 10%)Track your progress by ticking off each task as you complete it, in the weekly column. All tasks must be completed individually, except for the ‘Action Plan’ (week 5) and ‘PresentationPlan’ (week 8) which should be completed in collaboration with your other group members. Section 1: Portfolio EvidencePortfolio Evidence [Week 1] The Long-term visionWhen discussing the types of roles you would like to apply for, it is useful to consider how thesemight fit in with your long-term vision. Imagine yourself travelling approximately 5 or 10 years intothe future. This activity is not about laying down a rigid plan but to help you gain a sense of the typeof life you want, so you can make the right kinds of choices to achieve it (200-400 words).Activity: The Long-term visionFive/ten years from now, I see myself...AspectWrite your own vision of this aspect On a scale of 1-10 how 2
belowimportant is it to you?I consider the most important things in my life to be...Living in which part of the world and in what kind of place?Working for myself? Working for a large company? Working for a small company?Doing what kind of work? Routine? Challenging?In an office? In the field? With what kind of work/life balance (consider hours of work/stress levels)?Taking a lead? Taking responsibility? Working individually? Part of a team? Working with colleagues who are... artistic? intellectual? practical? caring? competitive?I enjoy spending my time outside work doing...Other important aspects of my vision of the future are...Portfolio Evidence [Week 1]Potential roles and their suitabilityUsing one of the roles you discussed in your week 1 tutorial, complete the following table below (usethe following example to guide you; write 200-300 words): EXAMPLE: My desired Roleis: Retail ManagerKey Skills requiredMy current experience in this skillEffective Leadership SkillsIn my current job as a retail assistant, I have helped to manage the store and train staff in the absence of my manager. However, this is an area I need to gain more experience and confidence in. The ability to plan and My experience at GSM has helped me develop these skills, although there is3
prioritise workloadsa still a little room for improvement as I need to start work on my assignments earlier. How does this role matchmy long term vision?AdvantagesDisadvantagesI think I would enjoy the fast-paced and varied nature of the work and wouldn’t mind taking responsibility for different areas of the business. ..(please continue)Some retail manager positions may involve working long hours and I would be worried that I would not achieve a work-life balance.....(please continue).My desired Role is: Key Skills requiredMy current experience in this skill –Use own wordsHow does this role match my long term vision? – Use own wordsAdvantagesDisadvantagesPortfolio Evidence [Week 2] Belbin test Belbin (1996) outlines the different type of roles people may have within a team. Complete thefollowing questionnaire to identify your main role(s). You will discuss the results in your week 2tutorial. To complete the questionnaire:1. Tick in the far left hand columns the one, two or three sentences most applicable to yourself.2. Then in the column on the right, share 10 pointsbetween those sentences that apply to you: one ofwhich you feel sums you up well while the other only applies some of the time. E.g. You could give your first choice seven points and three points to your second choice. In someinstances you might decide that there are two sentences which apply to you equally – if this is thecase, award five points to each.4
SECTION AWhen involved in a project with other people:TickPoints1.I can be relied upon to see that work that needs to be done is organised.2.I pick up slips and omissions that others fail to notice.3.I react strongly when meetings look like losing track of the main objective.4.I produce original suggestions.5.I analyse other people’s ideas objectively, for both merits and failings.6.I am keen to find out the latest ideas and developments.7.I have an aptitude for organising people.8.I am always ready to support good suggestions that help to resolve a problem.SECTION BIn seeking satisfaction through my work:TickPoints1.I like to have a strong influence on decisions.2.I feel in my element where work requires a high degree of attention andconcentration.3.I am concerned to help colleagues with their problems.4.I like to make critical discrimination between alternatives.5.I tend to have a creative approach to problem solving.6.I enjoy reconciling different points of view.7.I am more interested in practicalities than new ideas.8.I particularly enjoy exploring different views and techniques.SECTION CWhen the team is trying to solve a particularly complex problem:5
TickPoints1.I keep a watching eye on areas where difficulty may arise.2.I explore ideas that may have a wider application than in the immediate task.3.I like to weigh up and evaluate a range of suggestions thoroughly beforechoosing.4.I can co-ordinate and use productively other people’s abilities and talents.5.I maintain a steady systematic approach, whatever the pressures.6.I often produce a new approach to a long continuing problem.7.I am ready to make my personal views known in a forceful way id necessary.8.I am ready to help whenever I can.SECTION DIn carrying out my day-to-day work:TickPoints1.I am keen to see there is nothing vague about my task and objectives.2.I am not reluctant to emphasise my own point of view in meetings.3.I can work with all sorts of people provided that they have got something worthwhile to contribute.4.I make a point of following up interesting ideas and/or people.5.I can usually find the argument to refute unsound propositions.6.I tend to see patterns where others would see items as unconnected.7.Being busy gives me real satisfaction.8.I have a quiet interest in getting to know people better.SECTION EIf I am suddenly given a difficult task with limited time and unfamiliar people:TickPoints1.I often find my imagination frustrated by working in a group.2.I find my personal skill particularly appropriate in achieving agreement.3.My feelings seldom interfere with my judgment.4.I strive to build up an effective structure.6
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