Balanced Scorecard: A Strategic Planning and Management Tool
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Added on Β 2023/06/03
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This presentation explains what a balanced scorecard is, its elements, and how it can improve organizational performance. It also recommends that EEC Company adopt the balanced scorecard and provides tips on how to avoid unethical behavior in tying performance measures to compensation.
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BALANCED SCORECARD Name Course Lecturer Date of Submission
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Introduction οBalanced scorecard can be defined as a strategic planning and management tool or system that organizations use to align their business activities to its mission, vision and strategies by monitoring performance hence focusing in achieving its strategic goals.
Elements that might be present in a balanced scorecard οFinancial perspective: they are used for tracking information concerning financial performance or rather tracking of financial performance οCustomers perspective: they used for tracking and determination of customer satisfaction, attitudes, and market share goals
How the elements will be used οThey can be used for Business Process point of view οThey can be applicable when it comes to a Learning and Growth Perspective. Learning and growth perspective revolves around intangible drivers for future success such as human capital, organizational capital, training, informational systems. (Almimar, 2015)
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Recommendation of whether or not EEC should adopt the balanced scorecard οYes, the EEC should adopt the balanced scorecard since is very crucial as management tool which will help the company in improving its organizational performance. οIt offers an enhancement and improvement to the traditional way of management planning and control system by not only considering financial measures but also by incorporating and advocating non-financial measures. οThis involves considering the balance between financial and non-financial measure, between short-term and long- term objectives, between internal and external performance perspectives, and between lagging and leading indicators
How Balanced Scorecard will improve EEC Company οBy adopting balanced scorecard and also successfully implementing it, the company will benefit by having a better management through understanding the linkages between specific companyβs decisions and actions, and its chosen strategic goals.
Unethical behavior that can result if the wrong performance measures are used to tie performance measures to compensation οThis is immoral behavior, in which the company must ensure fairness is provided to every employee while developing a compensation system. οThe compensation system should be reasonable for each employee of the EEC Company, hence alleviating possibility of the immoral behavior to be revealed. οIf the system is not reasonably fair to employees, they may work towards their own personal interests rather than the companyβs objectives. οIn addition, having reduced manufacturing costs in the company is very vital to the management since it will in turn lead to increased profits. οHowever, reduction of costs related to the products being manufactured should not be of an expense of having low quality products. This can also be another type of immoral behavior within the company
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How can EEC avoid these behaviors as well as tie performance measure to compensation? οBy demonstrating a good leadership immoral behavior can be eliminated before taking place in the company. οIts managers should consider and embrace creating environment in which employees will not want to behave immorally since they donβt want to damage the image of the company.
Conclusion
References References οAlmimar, Y. (2015). Elements Within Key Performance Indicators and Balanced Scorecard for IT Operational Management.IT Operational Management, 7--9. οGarrison, R. H., Noreen, E. W., & Brewer, P. C. (2015). Managerial Accounting (15th ed.). 4-26. οKeel, L. (2011). Performance Measures and Co mpensation. 3-8. οQuickScore. (2018, October 28). What is a Balanced Scorecard? Retrieved from QuickScore: https://balancedscorecards.com