Experienced Banquet Supervisor with 8 years of Hospitality and Customer Service Experience

Gnanaprakash Vanugopal
Banquet Supervisor, Carlton Hotel
76 Bras Basah Rd,
Singapore, 189558
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Gnanaprakash Vanugopal is experienced hospitality personnel with vast knowledge and 8 years of
experience in hotel and customer service procedures upholding integrity with central focus on quality
customer service and dedication to build a great reputation both for me and my work environment.
To be part of a world-wide reputable Hotel with the will and determination to contribute to the Hotel’s
goals, missions and visions by exhaustively putting my skills, knowledge and experience to task in order to
be able to provide excellent guest service in the hospitality industry.
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I am interested in working in busy environment, with least supervision and pressure to achieve set
objectives of the organization I am engaged with. I look forward to a productive interaction.
EDUCATION
April 2018 to date
Diploma in Commerce
Hospitality and Tourism Management
Kaplan Higher Education Institute
Singapore
2001 to 2006
Sijil Pelajaran Malaysia
SMK Majidi Baru
Malaysia
Achieved a 2.7% aggregate
1997 to 2000
Penilaian Menenga Rendah
SMK Majidi Baru
Malaysia
1991-1996
Ujian Pencapaian Sekolah Rendah
(UPSR)
Ladang Mados Ulu Tiram
WORK EXPERIENCE
Feb 2015 – To date
CARLTON HOTEL
Banquet Supervisor
• Supervise casual/Part time employees,
• Assignment of tasks to employees
• Organize and control operations
• Manning turnover for events
• Work closely with other departments such as event services,
sales team, F&B Outlet, Kitchen, House keeping so as to
ensure all the departments work in unison for smooth
operations.
• Bar set up and beverage preparation before the arrival of
guests
• Serve guests upon arrival
March 2010 – Feb 2015
CARLTON HOTEL
Restaurant and Room Service Captain
• Ensuring table setting, clearing, cashiering
• Stock taking and management
• Event planning and setting
ABOUT
CARRER OBJECTIVE
CARRER PLAN