Barrier of communication Assignment
Added on 2021-02-20
9 Pages3027 Words71 Views
CASE STUDY 07OPEN PLAN
Table of ContentsINTRODUCTION...........................................................................................................................3MAIN BODY...................................................................................................................................31........................................................................................................................................................3A) Reasons for workers resisting change to an open plan office approach................................3b) Partners adapted to minimize the resistance...........................................................................42. ......................................................................................................................................................5a. Barrier of communication.......................................................................................................5b. How to overcome the communication barrier.........................................................................53. ......................................................................................................................................................6a) Sources of power of partner and the impact which they have on employees.........................6b) Influence tactics used by partners and employees and their effectiveness.............................7CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONThis case study is based upon open-plan in which two partners Owen Cheetham and JackWynne carry certain transaction which determined the interest and disinterest of the employeesat the work premises. Two new partner also joined their law firm and carrying the businessactivities to engage employees interest in longer time period. In this case study, the various issueare examined which is relating to communication gap, lack of facilities in company premise andalso termination of employees on the bases of not following the company norms. In suchperspective various sources are identified in respective of power which they can avail to maintainthe interest of the employees in work premises. MAIN BODY1A) Reasons for workers resisting change to an open plan office approachOpen plan office space is the office floor plan that eliminates business and meetingspaces, Cheethan and Wynne organization decide to design open plan approach for their officewhich has been resisting by their employees due to some personal reasons. Firm want toimplement plan within their business but due to workers resistance they cannot be able to workon it which affect the overall performance of company (Cloutier and et.al., 2015). Some seniormake complains against this plan and they also provide information about failure in onlinebooking systems which is not working effectively. In new open plan, each and every departmenthas their own space where they need to follow some rules, which is not been expected by somefemale workers because accordant to this they cannot talk to their boyfriends while working. Thedoor of office is revolting, people are unable to find their place. Few workers complained thathow they can talk without every one listening to them it is totally impossible. The structure ofnew open plan office does not structured well and according to the employees needs, somepeople feel stuck in workplace like they cramped in coffin. Issue regarding personal discussionwith consumer is one of the reason behind resisting change, consumers need to discuss someprivate matters with other over phone, according to new structure they need to take calls inmeeting rooms which is typically not possible for them. Staff cannot be able to feel happy withinnew structure of business, they all are unhappy and unsatisfied which affect on their performanceand productivity as well.
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