Gmail Usage Guide

This assignment outlines a comprehensive guide to using Gmail. It details eight essential operations: reading, replying/forwarding, deleting (single or multiple) emails, sending instant messages, and storing drafts. Each operation is clearly explained with numbered steps, making it easy for users to learn and navigate Gmail effectively.

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Basic User Training
XYZ Company
1/30/2018

Basic User Training
Table of Contents
Introduction...........................................................................................................................................2
Purpose of the Training.........................................................................................................................2
Instructions for the Users.......................................................................................................................2
Operation 1: Register on the System..................................................................................................2
Operation 2: System Login................................................................................................................4
Operation 3: Send Individual/Group Emails......................................................................................5
Operation 4: Read Mails....................................................................................................................6
Operation 5: Reply/Forward Mails....................................................................................................6
Operation 6: Delete One/Multiple Mails............................................................................................6
Operation 7: Send Instant Messages..................................................................................................6
Operation 8: Store Drafts...................................................................................................................7
References.............................................................................................................................................8
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Basic User Training
Introduction
XYZ Company is planning to move their corporate email system from Outlook to Gmail. The
document is a basic user training manual for the employees and stakeholders of the company.
Purpose of the Training
The purpose of the training is to provide the end-users of the system with the ability to use
the system to login, register, send/receive individual and group emails, read mails, delete
mails, store drafts, and send instant messages for enhanced and effective communication in
the company.
Instructions for the Users
Operation 1: Register on the System
Step 1: Open the new system
Step 2: Click on More Option -> Create Account
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Basic User Training
Step 3: Fill the Registration form
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Step 4: Fill all the details and create the account
Operation 2: System Login
Step 1: Open the new system
Step 2: Enter the email id and matching password and click ‘Next’ (Google, 2018)
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Basic User Training
Operation 3: Send Individual/Group Emails
Step 1: Open the new system
Step 2: Enter the email id and matching password and click ‘Next’
Step 3: Click on ‘Compose’ Button
Step 4: A ‘New Message’ window will open. Enter the email address in To/cc/bcc fields;
enter the subject, type the body of the mail in the blank space. Click Send (Bettercloud,
2016).
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For group mails, enter multiple email addresses in the respective To/cc/bcc fields separated
by a comma.
Operation 4: Read Mails
Step 1: Open the new system
Step 2: Enter the email id and matching password and click ‘Next’
Step 3: Click on ‘Inbox’ Button
Step 4: Click on the mail to be read. The mail will open up.
Operation 5: Reply/Forward Mails
Step 1: Open the new system
Step 2: Enter the email id and matching password and click ‘Next’
Step 3: Click on ‘Inbox’ Button
Step 4: Click on the mail to be read. The mail will open up.
Step 5: Click on Reply/Forward links at the bottom of the mail for the required action.
Operation 6: Delete One/Multiple Mails
Step 1: Open the new system
Step 2: Enter the email id and matching password and click ‘Next’
Step 3: Click on the check box of the mail(s) to be deleted (Tschabitscher, 2017)
Step 4: Click on the bin button to delete the mail(s)
Operation 7: Send Instant Messages
Step 1: Open the new system
Step 2: Enter the email id and matching password and click ‘Next’
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Basic User Training
Step 3: Sign in on the instant messenger option in the left pane
Step 4: Click on the name of the contact to send instant message
Step 5: Type the message in the message area and press enter
Operation 8: Store Drafts
Step 1: Open the new system
Step 2: Enter the email id and matching password and click ‘Next’
Step 3: Click on ‘Compose’ Button
Step 4: A ‘New Message’ window will open. Enter the email address in To/cc/bcc fields;
enter the subject, type the body of the mail in the blank space. Click on the ‘X’ option at the
top right corner. The mail will automatically appear as a draft (Taty, 2018).
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Basic User Training
References
Bettercloud. (2016). The Ultimate Gmail Guide A Training Guide for Gmail Users from
BetterCloud. Bettercloud.com. Retrieved 30 January 2018, from
https://www.bettercloud.com/monitor/wp-content/uploads/sites/3/2016/06/bcguides-
theultimategmailguide.pdf
Google. (2018). Gmail. Mail.google.com. Retrieved 30 January 2018, from
https://mail.google.com/mail/u/0/
Taty. (2018). The Beginner’s Guide to Gmail. MakeUseOf. Retrieved 30 January 2018,
from https://www.makeuseof.com/tag/ultimate-guide-to-gmail/
Tschabitscher, H. (2017). 50 Tips to Help You Get More Out of Gmail. Lifewire. Retrieved 30
January 2018, from https://www.lifewire.com/best-gmail-tips-tricks-and-tutorials-
1172146
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