BBC Case Study: Organizational Behaviour
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Added on 2020-11-12
BBC Case Study: Organizational Behaviour
Added on 2020-11-12
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ORGANISATIONALBEHAVIOUR
ContentsINTRODUCTION...........................................................................................................................1TASK 1............................................................................................................................................1A. Organisation culture................................................................................................................1B. Power and political behaviours of managers in BBC.............................................................2TASK 2............................................................................................................................................3A. Content and process theories of motivation which helps BBC to achieve their goals...........3B. Improved level of motivation within the BBC help to achieve its organisational goals........5TASK 3............................................................................................................................................6A. Different types of teams within BBC and their importance...................................................6B. What makes an effective team in BBC...................................................................................6TASK 4............................................................................................................................................7A. Suggestions by which team performance and productivity could be improved within BBC.7B. Barriers to effective performance within BBC.......................................................................8CONCLUSION................................................................................................................................8REFERENCES................................................................................................................................9
INTRODUCTIONOrganisation behaviour is a way of interacting individual with others within organisation.It is a scientific approach which is applied to the workers of business enterprise. Positivebehaviour of employees towards company and its operations result in growth and success. It isthe process by which workers contributes their efforts to achieve company goals and objectivesin allotted time frame (Miner, 2015). It is an essential concept for management and functioningof all companies. This report is prepared in context of BBC which refers to British Broadcastingcooperation. The company operates its business in UK by John Reith. The company providesBritish news and current affairs to its consumers. It supplies overall news of country throughvarious channels such as, radio, television and online news, etc. This report covers impact ofpower and politics which affects behaviour of BBC staff. In addition to this, some theories oforganisation behaviour along with improved level of motivation which helps BBC in attainingtheir goals are also been evaluated under this project.\TASK 1A. Organisation cultureOrganisation culture refers to beliefs, customs, values and behaviour of individualtowards management. Culture plays an essential role in organisation to achieve goals andobjectives in time and also to run business operations smoothly. In this regard, the organisationculture of BBC also affects behaviour of staff in recent past and today. The power and politicalbehaviour of managers affects company's environment. Discrimination in gender, castes andreligion affects business and relationships between employees performing within BBC. It isimportant for company to have positive atmosphere. There should be no discrimination betweenemployees which helps them to stay for longer period of time and also maintains coordination. Inorder to improve culture of organisation, manager of BBC opted theories of Handy.Charles Handy's modelPower: In organisation, power remain in hands of higher authorities in company. There are lesspeople in business who have higher powers such as managers who helps company to accomplishtheir goals and objectives (DuBrin, 2013). Higher authorities are responsible for makingdecisions at workplace. The manager of BBC also holds power to reach company targets anddesires.1
Task culture: This model of Charles Handy's is followed by organisation to solve criticalproblems and issues. In this, employees within business enterprise forms teams andgroups to resolves situations together. In BBC, the managers also form teams and groupsso that they can achieve goals with their efforts. Person culture: In this, employees of company feels their own importance withinorganisation. The workers are more concerned about them instead of organisation goals.The main motto of this culture is that workers company to office only for money. Theyare less attached to organisation and its culture. Role culture: It is an approach in which every employees is concerned towards their roles andresponsibilities. They put more efforts in accomplishing tasks and projects in time frame (Miner,2015). In BBC, the employees of company are responsible about their works and assigned tasks.They perform their activities according to their specialisation, education qualification andinterest to give their best. This helps company to easily reach their goals.B. Power and political behaviours of managers in BBCPower is defined as ability or capabilities to so something. Power holds the position ofauthorities within organisation which helps them to achieve their goals and perform well. On theother political factors includes employment laws, discrimination, etc. which affects atmosphereof company. In BBC, the environment of organisation is also affected by power and politicalbehaviours of managers. These factors affect the gaols and operations of management. Thus,there are some power of French and Raven which is considered by BBC.French and Raven bases of powerLegitimate power: This power is derived from formal authority or position withinorganisational hierarchy. In this, the higher authority of company gives commands andorders which is important for employees to follow. In BBC, the managers of companyalso take use of legitimate power which affects employees working in firm.Coercive power: In this, the higher administration force individual to do somethingagainst their will. The main objective of this power is compliance. In BBC, the managerof company has power to give orders to its employees. They have an ability to punish andthreaten employees if they do no follow the orders. This also affects organisation cultureof BBC.2
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