Relationship between Language and Culture in Business Communication
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Added on 2023/03/23
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This article discusses the relationship between language and culture in business communication, highlighting the importance of understanding cultural differences. It explores barriers to intercultural communication and the contribution of research to understanding cultural diversity in the workplace.
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1 Table of Contents Introduction..................................................................................................................................................2 Relationship between Language and Culture...............................................................................................2 Barriers to Intercultural Communication......................................................................................................3 Research into Cultural Differences in the Workplace and Contribution of the Research to Understand the Cultural Diversity in the Workplace..............................................................................................................3 Conclusion....................................................................................................................................................5 References....................................................................................................................................................6
2 Introduction In businesses, communication has an exceptional role to successfully carry out the businesswithdifferentstakeholdersandteamsallovertheworld.Effective communicationcanleadtobeingbenefitsforeveryonefromcompetitivebenefit, increasedbandwidth,andinstitutionalknowledge.Whenthecommunicationis ineffective, it can confuse, offend, or send a misleading message that can lead towards broken relationships with partners, staffs, clients, and vendors of the business.The paper will discuss the relationship between language and culture. It will also explain the barrierstointerculturalcommunicationinbusinesses.Itwillanalyzethecultural differences in the workplace and the contribution of the research to understand the cultural diversity in the workplace. Relationship between Language and Culture Culture is part of the language, and language is also a part of the culture and one of the main aspects which distinguish people from one another. Both are interconnected with each other so that two factors could not be separated without losing the importance of either culture or language (Ablonczy-Mihályka, 2017). The impact of culture is more on the operations of global business. Culture itself is a complicated concept as it includes language, religion, art, traditions, and several other aspects. These aspects impact the peopleregardingtheirthinking,shopping,ordoingbusiness.So,culturehasan exceptional role in the processes of translating and localizing in global businesses. Multicultural communication needs to take different aspects into account to be efficient, and it is an application to every communication forms for business meetings, the overall image of the brand, and legal, technical, and marketing materials. In businesses, people communicate in diverse languages and so understanding the culture of those people will help to form long term relationships (Aichhorn and Puck, 2017). Localization experts and translators need to consider religion, gender, and history of the country for a considerate and well-thought communication strategy. Culture and language need to be combined with effective business communications.
3 Barriers to Intercultural Communication The barriers to intercultural communication in businesses are given below: Cultural Barriers- Each culture has different business ethics, values, decorum, and behavior, along with different gestures and facial expressions (Brochet, Naranjo and Yu, 2016).Itissignificanttoidentifythesedifferenceswhileinteractingwithbusiness professionals from different cultures to show respect to their cultures. For instance, In the USA, it is common to share anecdotes for building rapport with other businesses, but in other nations, it is considered as tiresome. It might be tricky to use humor in business, and so it is better to be straightforward as the joke might unintentionally insult or embarrass the listeners. LanguageBarriers-Languageisanotherinterculturalbarrierinbusiness communication.Even thoughEnglishisconsideredacommonlanguageinglobal business, not all global businesses utilize English regularly. The staffs might be facing difficulty while interacting in English that may lead towards misunderstandings and concernsorissueofcommunication(D'Hauwersetal.,2017).Noddingheadon instructions must not be assumed by the businesses before checking the reality by asking the other staffs to summarize the directives that they have heard. Research intoCultural Differencesin theWorkplaceand Contributionof the Research to Understand the Cultural Diversity in the Workplace Cultural differences in workplaces are the outcome of various practices, values, beliefs, and traditions of the staffs based on age, race, religion, gender, or ethnicity. One of the main factors of cultural differences in workplaces is economic globalization (Ejohwomu, Oshodi and Lam, 2017). Theexisting workforce has employees of different ages, genders, religions, nationalities, and ethnicity. The employers have understood that diversity in the workforce has both intangible and material advantages. To reap the advantages of cultural differences in workplaces, employers need to communicate their commitments to address the challenges of workforce diversity (Jenifer and Raman, 2015). They must celebrate employee diversity to ignore the problems of workplaces, such as hostility and awkwardness.
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4 Identifying and celebrating cultural diversity is significant for a healthy work atmosphere. The businesses who fail to embrace the cultural differences falls behind the competition. The employers, leaders, and managers those who have the capability to manage the members of their team from diverse backgrounds sensibly could be more successful in the culturally diverse working atmosphere. Managing Cultural Differences The issues of cultural differences could be handled if the managers take adequate measurestoensurethattheirorganizationsarerecognizedforacceptanceand tolerance. Someof themeasures tomanagetheissues of culturaldifferences in workplaces are as follows: Motivating for Teamwork- It is significant to motivate the staffs to be open-minded and concentrate on teamwork and not on individual diversity. The managers can perceive the changes in team dynamics as cultural diversity will come to light, and communication becomes more difficult (Mittal, 2018). But the common objectives and targets of the projects of the team must have strong foundations on which the cultural understanding can be built. They also have to be conscious of the perception of various cultures on teamwork. ChangingWorkEnvironment-Theroleofthemanagersistobuildawork atmosphere where cultural diversity is respected, staffs understand their colleagues and theteams havetheopportunities toachievetheirtargetsandbecomesuccessful (Pedersen and Netter, 2015). Building such type of work environment implies that cultural differences must be identified, respected, and celebrated. Open communication regarding cultural diversity, breaking the misconceptions with relevant information and knowledge, and addressing the far-standing concepts could help to build fair work atmosphere where all the employees will feel free and safe.
5 Conclusion The paper discussed the relationship between language and culture. It explained the barriers in intercultural communication in businesses. It also evaluated the cultural differences in the workplace and the contribution of the research to understand the cultural diversity in the workplace. In a multicultural organization, doing business in the global economy, it is evident that there will be barriers in business communication. Staffs from various parts of the world have different frames of reference and might express their emotions and behaviors in different ways.
6 References Ablonczy-Mihályka, L., 2017. SHOULD BUSINESS ACTORS BEHAVE IN THE SAME WAY?BARRIERSOFINTERNALCORPORATECOMMUNICATIONIN MULTICULTURAL CONTEXT.International Journal of Arts & Sciences,10(1), pp.391- 398. Aichhorn, N., and Puck, J., 2017. "I just don't feel comfortable speaking English": Foreignlanguageanxietyasacatalystforspoken-languagebarriersinMNCs. International Business Review,26(4), pp.749-763. Brochet,F.,Naranjo,P.,andYu,G.,2016.Thecapitalmarketconsequencesof languagebarriersintheconferencecallsofnon-USfirms.TheAccounting Review,91(4), pp.1023-1049. D'Hauwers, R., Herregodts, A.L., Georges, A., Coorevits, L., Schuurman, D., Rits, O., and Ballon, P., 2017. Overcoming barriers to experimentation in business-to-business living labs.Technology Innovation Management Review,7(2), pp.20-26. Ejohwomu, O.A., Oshodi, O.S., and Lam, K.C., 2017. Nigeria's construction industry: barrierstoeffectivecommunication.Engineering,Construction,andArchitectural Management,24(4), pp.652-667. Jenifer, R.D., and Raman, G.P., 2015. Cross-cultural communication barriers in the workplace.International Journal of Management,6(1), pp.348-351. Mittal, S., 2018. Barriers to communication.International Journal of Advanced Research and Development,3(1), pp.243-245. Pedersen, E.R.G., and Netter, S., 2015. Collaborative consumption: business model opportunitiesandbarriersforfashionlibraries.JournalofFashionMarketingand Management,19(3), pp.258-273.