Analysis of Workplace Incidents: HLTWHS003 Case Study Report

This assignment presents two workplace incident case studies. The first case involves an electric shock caused by a worn electrical cord, prompting an investigation into hazards, contributing factors, and preventative measures. The second case focuses on an aggressive incident involving a client at a dental clinic, requiring the reporting of the incident, including details of the event, the individuals involved, and the actions taken. The assignment requires an analysis of the incidents, identifying the hazards, the factors that contributed to the incidents, and the control measures that could have prevented them, demonstrating an understanding of workplace health and safety principles and procedures. The assignment emphasizes hazard identification, risk assessment, and the implementation of control measures to ensure a safe working environment, along with the proper procedures for reporting workplace incidents.

Behavioral Incident Report:
REPORTED BY: (YOUR NAME) DATE OF REPORT: ()
TITLE/ROLE: SUPERVISOR INCIDENT NO: ()
INCIDENT TYPE: AGGRESSIVE BEHAVIOUR TOWARDS THE EMPLOYEE.
DATE OF INCIDENT: 15TH 0CTOBER, 2016
LOCATION: AUSTRALIA
CITY: (ADD THE CITY HERE) STATE: (ADD) ZIP CODE: (ADD)
SPECIFIC AREA OF LOCATION (if needed):
INCIDENT DESCRIPTION:
INCIDENT INFORMATION
On the 15th of October we had experienced a very aggression filled incident. One of the clients
on being handed with his bill got very aggressive and harsh towards one of our very old
employee, Joni Tingman. She had tried her level best to calm him down but the client lost his
cool more than a number of times and had started using slangs. Being a supervior, I had to
intervene and ask him to leave the dental clinic premises. Although he had left the clinic, he
was still very aggressive and had started kicking cars in the car parking along with throwing
slangs at us. Watching the situation getting out of control I had shut down the clinic completely
and was forced to call the police. Mrs tingman, a forty year old woman, even though was not
hurt but was terribly shaken with the incident.

Police Report Filed?: Precinct:
Reporting Officer: Phone:
Follow Up Action:
Supervisor Name: Supervisor Signature:
Date: