Big Data and Artificial Intelligence in the Travel Industry

Running head: BIG DATA AND ARTIFICIAL INTELLIGENCE IN THE TRAVEL
INDUSTRY
Big Data and Artificial Intelligence in the Travel Industry
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1BIG DATA AND ARTIFICIAL INTELLIGENCE IN THE TRAVEL INDUSTRY
Executive Summary
This report focuses on the impact of Big Data and Artificial Intelligence (AI) technologies within
the travel industry. The huge forms of these kinds of technological advancements have majorly
helped in enriching the customer experience and have hence moved a step forward as compared
to the other industries. This report also discusses the brief history of the technological
advancements within the sector, the applications of these kinds of technologies within the sector,
the present uses and the implications of technology within the sector. Big Data and AI
technologies have a huge scope in the fast progressing world and hence can have a great form of
impact on the society.

2BIG DATA AND ARTIFICIAL INTELLIGENCE IN THE TRAVEL INDUSTRY
Table of Contents
1. Introduction..................................................................................................................................3
2. Body.............................................................................................................................................3
2.1 Technological Advancement within the Travel and Tourism Industry.................................3
2.2 Advancement of Technology over Time...............................................................................4
2.3 Big Data and Artificial Intelligence.......................................................................................5
2.4 Technological Advancement of Big Data and AI within the Travel Industry.......................5
2.5 Applications of Big Data and Artificial Intelligence in the Travel Industry.........................6
2.6 Implications of Big Data and Artificial Intelligence within the Travel Industry..................7
3. Conclusion...................................................................................................................................7
4. References....................................................................................................................................9

3BIG DATA AND ARTIFICIAL INTELLIGENCE IN THE TRAVEL INDUSTRY
1. Introduction
In the recent times, there have been major forms of advancements within the field of
technology. Different sectors across various industries have made the most usage of several
forms of technologies. Big Data and Artificial Intelligence (AI) have also paved their way in the
recent forms of advancements within each sector. These technologies have also made their way
in the travel industry. The use of Big Data brings an endless pool of opportunities within the
industry. The use of big data within the industry has been mainly used within this sector for
collecting vast sets of information from the customer and thus provide them with several kinds of
facilities related to their needs (Vinod, 2013).
The use of artificial intelligence within the travel industry is also making the sector to be
entirely reliable and the most attractive sector within the business solution. AI within the travel
industry is also used for a variety of customer service and administrative tasks. AI within the
travel industry would be helpful for suggesting different kinds of options before the customers
and enabling them to book tickets and other enable other services with the high form of thinking
capabilities within the computing devices. The capacity of AI is to perform such kind of tasks,
which was previously performed by humans. With the help of AI enabled solutions, businesses
would be able to perform high kinds of tasks that were performed within the travel industry that
would range from problem-solving, data analysis, speech translation, improving personalization
and direct messaging throughout the journey of the customer (Loebbecke & Picot, 2015).