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Bloom Bike App Design and Usability Evaluation

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Added on  2024/07/03

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AI Summary
This document presents two alternative designs for the Bloom Bike app, along with a detailed evaluation of their usability based on Jakob Nielsen's 10 Usability Heuristics. Alternative-1 focuses on a streamlined user experience with a clear emphasis on bike hiring and payment. Alternative-2 introduces a subscription model and time scheduling features, catering to a wider range of user needs. The evaluation highlights the strengths and weaknesses of each alternative, ultimately recommending Alternative-2 as the more comprehensive and user-friendly solution.

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ITC504 Assignment-1
Assignment Name

Your Name

Student No

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Alternative -1 / Login/Sign up
screen
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Alternative -1 / Login/Sign up screen
Description

This is the Login and Sign Up screen.
There are tow buttons Login and Sign Up.
The user can log in and sign up using this
screen.
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Alternative -1 / Login Interface

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Alternative -1 / Login Interface
Description

This is login page to get access in this
application.

There are two text fields which are used to
take information from the user.

The user can log in to the application through
this process.
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Alternative -1 / Registration
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Alternative -1 / Registration
Description

This is the registration slide of the app.
There are some basic text fields to take sign
up information from the user to access this
application.

The user can sign up using this page if not
registered.

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Alternative -1 / Home Interface
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Alternative -1 / Home Interface
Description

This interface describes a home screen of the
app.

This page shows the main functionality of the
app.

The admin can do some specific task which is
given in this interface.
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Alternative -1 / Bike hiring interface

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Alternative -1 / Bike hiring interface
Description

This is a bike hiring screen for this application.
There is some basic component which is used
to hire some bike.

The user can hire a bike on this page. The user
has to fill out some basic information to hire a
bike.
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Alternative -1 / Location Interface
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Alternative -1 / Location Interface
Description

This is location tracking screen of the app.
This page will ask the user to enter their
specific locations.

The user can give their starting and end point
location using this page.

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Alternative -1 / Payment Interface
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Alternative -1 / Payment Interface
Description

This slide shows the payment making process.
This page will ask the user about their
payment option by using debit or credit card.

After hiring a bike user will redirect on this
page.
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Alternative -1 / Subscription

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Alternative -1 / Subscription
Description

This is the subscription interface of this app.
This page will ask for some basic input to give
access for a subscription.

The user can sign up using this page if not
registered.
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Alternative -1 / OTP Confirmation
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Alternative -1 / OTP Confirmation
Description

This is OTP confirmation page.
There are some basic text fields to get input
from users.

The user will get an OTP password for
confirmation.

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Alternative -1 / Ride Information
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Alternative -1 / Ride Information
Description

This is the user’s ride information page.
A table is defined in this page to describe the
user’s information.

When a user will choose any ride then the
information of that particular ride will
automatically save on this page.
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Alternative -2 / Welcome Interface

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Alternative -2 / Welcome Interface
Description

This is the front surface of this application.
This page contains an image of the application
describing the name of the application.

This page will appear when a user will click on
the app icon.
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Alternative -2 / Home Interface
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Alternative -2 / Home Interface
Description

This side permits the admin to get access to
the application.

There is two option login and sign up on this
page.

The authorized user will get login ability but
non-authorized user have to sign up on this
application to get access.

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Alternative -2 / Login Slide
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Alternative -2 / Login Slide
Description

This is the login page. Use to give access in the
application.

The user has to give their email id and
password to get access.

The only authorized user can access this
application by login interface.
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Alternative -2 / Registration

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Alternative -2 / Registration
Description

This is user sign up slide.
This interface will ask for some basic
information to sign up for this application.

An unauthorized user has to sign up on this
application to use the features and to get
certified access.
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Alternative -2 / Profile Page
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Alternative -2 / Profile Page
Description

This is the home slide of the app, allows the
user to use features of this application.

There is some feature which gives access to
the user to use the application.

There are options on this page like: hire a bike,
know about ride and subscription.

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Alternative -2 / Bike hiring Interface
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Alternative -2 / Bike hiring Interface
Description

This slide asks the admin to select a bike and
helmet number.

There is a multiple choice option to select any
bike number and helmet number to the user.

The user can select any of the bike and helmet
number for a ride.
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Alternative -2 / Location Identifier

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Alternative -2 / Location Identifier
Description

This leaf is used to select pickup and drop
point.

This page having additional online map facility.
After selecting both the points user’s location
will automatically display on this map.

The user has to specify the gather and let off
point to reach the particular destination.
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Alternative -2 / Time Scheduling
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Alternative -2 / Time Scheduling
Description

This is the time schedule interface of bloom
bike app.

There is two option for the user to select the
pickup and drop time.

The user can select the time for the ride, there
is no time limit for the user he/she can select
ride in the morning and in evening as well.

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Alternative -2 / Payment Slide
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Alternative -2 / Payment Slide
Description

This interface is used to make payment.
There is a multiple choice option for the user
to pay the bills.

After booking the ride user have to pay the bill
for the ride, the user can select the payment
method also.
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Alternative -2 / Subscription Leaf

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Alternative -2 / Subscription Leaf
Description

This is bike subscription interface for the
admin.

For subscription, the user has to give some
particular info in this page.

In this application, the user can get a
subscription facility. There is a particular time
period for subscription and charges will apply
according to the subscription.
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Alternative -2 / OTP Interface
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Alternative -2 / OTP Interface
Description

OTP confirmation page.
There are some text fields to enter the user’s
OTP password for a subscription.

The user will get an OTP password on their
mobile phones to get successfully subscribe to
this application.

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Alternative -2 / Ride Information
Slide
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Alternative -2 / Ride Information Slide
Description

User’s ride information page.
This page contains a table that store data of
users.

Whenever a user will select a ride then some
particular information of the ride will
automatically save on this user ride
information table.
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Reasons for Alternative-1
User requirement for payment method:
User asks to implement payment option in this
application like credit card/debit card.

User requirement is to select a ride with
helmet only:

User asks to implement helmet only method
and this application gives a feature to select a
bike with helmet number.

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Reasons for Alternative-1
Visibility of system status:
There is one visibility issue is that there is no
time scheduling process for a user to select ride
timing.

User control and freedom:
The functionality of this application doesn’t
satisfy the user requirements.
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Reasons for Alternative-2
Subscription of the application:
User asks to subscribe to the bike hire services. I
have implemented the above functionality in
this application.

Time limit for the ride:
User asks to define a specific time limit for bike
riding. I have implemented a time scheduling
process to fulfill this requirement.
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Reasons for Alternative-2
Consistency and Standards:
This application is consistent. There is fluency in
the flow of this application. Example: slide
32,34,36 and 38.

The Match between system and the real
world:

There is a direct connectivity of application with
real-world like: sign up and login page directly
connected with the real-world application.

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Recommendation
I will recommend alternative-2.
Alternative-2 is a fully customized application
with all needed functionality. Alternative-2 gives
us a pretty user interface to connect with the
real world application. This alternative fulfills all
the needs of the bloom bike application.
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References
Duggirala, S. (2018). 10 Usability Heuristics
with Examples – Prototypr. Retrieved from
https://blog.prototypr.io/10-usability-
heuristics-with-examples-4a81ada920c
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