Operation Management Practices and Technology Integration in ASDA

BM563 Operations and Service
Management

TABLE OF CONTENT
INTRODUCTION...........................................................................................................................3
MAIN BOODY...............................................................................................................................3
1: Operation management within company.................................................................................3
2: Impact of operation management on organizational work efficiency.....................................4
3: Technology embedded within working...................................................................................5
4: Supporting functions................................................................................................................7
CONCLUSION................................................................................................................................8
REFERENCES................................................................................................................................1

INTRODUCTION
Operation management is the area of organization which is being concerned with the process
of controlling and designing the process of redesigning business operations in the production of
services and goods. ASDA is the chosen business for the analysis in this report. ASDA is one of
the biggest supermarket chain of UK which tend to provide products on the bases of
psychographic market segmentation by which customer requirements can be fulfilled. Evaluation
on the operation management practices of ASDA is being done in this report, with that analysis
on the impact of operational management upon the organizational working of the company is
also being done within the report. With that Identification of organizational approaches in terms
of embedding the technology within the process and the analysis on the effectiveness of the
embedded technology is being done within the report.
MAIN BOODY
1: Operation management within company
Operation management practices refers to the methods of operating an business in terms of
managing daily practices, such that integrated concentrated efforts can be made for the
achievement of the desired target. In order to manage the organizational operations organization
tend to use different approached which include activities like supply chain management (Souza-
Monteiro and Hooker, 2017). This is the organizational approach in which different
organizational steps are being integrated within different approaches. This include organizational
actions like development of goods from the raw material to the final product which is to be
provided to the customer.
Now since ASDA is an retail store due to which it uses different approaches for proving
organizational services to the customers. Following are the different operational management
approaches. Reducing inventory is an organizational step in which the company tend to make
business collaboration for proving products as per customer requirement, rather than developing
product. Through this approach it ensures that it is able to provide different alternatives to
customers for a same type of product (Roy, 2018). Through this approach company motivate
customers to purchase products which is outside of their shopping list and because of which sales
are also being increased.
Restructuring of warehouses and transportation network, is the approach in which ASDA tend to
integrate within its traditional working approach. Through this approach it ensures that it is able