BMP4005 Information System & Big Data Analysis Exam Paper

This is the BMP4005 Information System & Big Data Analysis Exam Paper for BSC (Hons) Business Management with Foundation Semester 1, Examination 2021/22. It includes questions related to IT solutions, systems, globalization, and digital infrastructure. The paper is suitable for students pursuing the BMP4005 module.

BSC (Hons) BUSINESS MANAGEMENT WITH
FOUNDATION
SEMESTER 1, EXAMINATION 2021/22
NFORMATION SYSTEM & BIG DATA ANALYSIS
MODULE NO: BMP4005
Exam Paper Release Date & Time: Saturday 06 August 2022 at 10:00am
Submission Cut-off Date & Time: Monday 08 August 2022 at 10:00am
---------------------------------------------------------------------------------------------------------------
ANSWER BOOKLET
All the pages of the answer booklet should be submitted including blank ones.
Please type your answers in the spaces provided.
Insert additional pages where required.
Student Name
ID Number
[There are TWO sections in the exam paper. Section A has three compulsory questions,
answer all THREE questions. Section B has two optional questions, answer any ONE
question. For each sub-questions, use heading such as “Answer to the Question no. 1(i)”
or “Answer to the Question no. 1(ii)” etc. Start writing you answer from this page (page 2).]
SECTION A
1.0 Describe the theories, methods and the techniques related to the design and the
development of the following IT solutions:

MS Office: It is a set-up of cloud-based proficiency and facilitated exertion applications
that consolidates all Microsoft's ongoing electronic applications, for instance, Excel,
Word, OneNote, PowerPoint, and Outlook, into a cloud organization, adding Skype for
Business and Microsoft Teams as the major correspondence and participation
applications. The advancement type of MS office has exceled in the degree of interest
as Enterprises of all sizes are seeing Office 365 joint exertion as dynamically notable
due to its ability to drive effectiveness, ROI and corporate accomplishment (Adhytia
and et. al., 2022). The huge advantages of this application are with respect to the
investigation and joining of Microsoft programs and through the assistance of
cooperative consolidation, the openness empowers the representatives to work and
work in a doable way productively. Exactly when one drives an Office 365, the email,
planning and contacts are certainly synchronized in a decisive way. One could get to
comparable data from any device or save a record on your PC and continue to work on
it on your wireless or tablet.
Moodle: This specific application can help in the arrangement of web based advancing
however the making of shifted web-based courses, expansion of tasks and furthermore
ends up being a guide in keeping a distinctive eye upon the advancement of the
separate understudies. The office to discuss really with the understudies, empowers
the educators to fabricate a responsive and helpful channel of report. The specialized
abilities prerequisites for the application doesn't need an exhaustive information
respects its tasks and the free arrangement of Moodle, can help really taking shape up
of informed choices for the besides activities. The customization of the educator profile
is one more advantage that can be thought about (Yu and et. al., 2022). This gives a
decent open door to the coaches concerning present themselves and procure
individual trusts from the understudies. The exercises, such aa the Quizzes, gatherings
and glossaries, helps in the expansion of the preparation programs.
2.0 Define and provide examples for each of the systems given below:
TPS (Transaction Processing System): To achieve the execution, constancy
and consistency, data ought to be expeditiously open in a data dissemination focus,
support procedure ought to be set up and the recovery cycle ought to be set up to
oversee structure dissatisfaction, human disillusionment, PC diseases, programming
applications or disastrous occasions. It is thus an information taking care of system for
bargains including the grouping, change and recuperation of all trade data (Jain and et.
2 of 8

al., 2022). Characteristics of a TPS integrates execution, trustworthiness and
consistency. Instances of TPS can be Telephone Accounts, ATM and the tickets and
lodgings reservations systems.
ESS (Executive Support System): It works with induction to facilitated try and
departmental data while giving examination utilities and execution evaluation markers.
An ESS gives potential outcomes and quick quantifiable data that are applied to
dynamic cycles. This is hence an item that grants clients to change adventure data into
quickly open and boss level reports, for instance, those used by charging, accounting
and staffing workplaces (Prabukusumo, 2022) An ESS overhauls decision making for
bosses. Delineations of ESS can be regarding the external informational collections,
government plans, secret reports of the competitors, etc.
DSS (Decision Support System): A Decision Support System (DSS) is a
motorized program used to help ends, choices, and techniques in an affiliation or a
business. A DSS channels through and assessments immense proportions of data,
requesting exhaustive information that can be used to deal with issues and, in the
unique cycle. Normal information used by a DSS consolidates target or projected pay,
promoting projections or past ones from different time frames, and other stock or
errands related data (Veretekhina and et. al., 2022). For example, to help with
diagnosing a patient, a clinician could use a modernized decision strong organization
for diagnostics and arrangements.
KSM (Knowledge Management System): KSM integrates the arrangement,
examination, dispersal, and general organization of all information that is moved by an
affiliation. A Knowledge Management System finishes these capacities and follows
best practices to convey ideal results for the affiliation including it in a capable and
reasonable manner. Each affiliation that utilizes a Knowledge Management System has
a substitute method for managing data the board and thusly, they are much of the time
applied contrastingly to achieve the various targets and objectives of relationship
across different organizations (Kiouvrekis and et. al., 2022). The instances of KSM can
be the Learning Management Systems (LMS), Customer Service Knowledge Bases,
etc.
MIS (Management Information System): MIS specialists help firms with
recognizing most outrageous benefit from interest in staff, equipment, and business
processes. It is thusly the examination of people, advancement, affiliations, and the
associations among them. By working helpfully with various people from their work
bundle, too correspondingly similarly as with their clients and clients, MIS specialists
3 of 8

can expect a key part in locales like information security, joining, and exchange (van
der Weide and et. al., 2022. The convincing instances of MIS can be, finance taking
care of, demand dealing with for a web-based business, and invoicing.
3.0 What is Globalisation? What are the effects of IT on Globalisation?
Answer number 3: Globalization is one of the most impactful and frequently seen global
phenomenon which has affected the way businesses conduct trade in both domestic and
international arena and has also changed the world for the better by allowing seamless transition of
goods, services and manpower across borders. Globalisation refers to the growth in interdependence
between various countries in the world on each other for the purpose of trading needed goods with
each other and this has been brought upon by the massive increase in cross border trading involving
flow of modern technology, assets and information related utilities (SENTISHCHEVA, 2021). The
modern effects of globalization have been quite well spread as this process of countries being
involved actively in cross border trade has made it so that now the world is one giant interconnected
business hub where the boundaries and restrictions set by governments and international bodies is
giving way to seamless business operations. One of the biggest support to the process of
globalization originates from the field of IT (Information technology) and the rapid development in
this sector has been a major catalyst which has made globalization a worldwide phenomenon. Some
of the ways in which IT has affected globalization is further highlighted herein in detail.
 One of the first major impact that it had on globalization came through the invention of
airplanes which not only allowed people to travel from one to another quickly and allow
them to cover major distance in a rapid duration. This allowed people along with goods,
services and various forms of technology to get transferred and traded between international
boundaries and this is what prompted the start of the massive growth in cross border trade
which now defines the phenomenon of globalization. The invention of radio also had a
major impact on globalization in the mid 90’s along with telephone as both these inventions
allowed frequent exchange of technology and access to important information from any
corner of the world.
 The invention of the personal computer is one of the most remarkable feats achieved by IT
in the history of mankind and this also had a major effect on globalisation. The computer
allowed people to create their own programs, software’s and patented algorithms which
changed businesses forever and the way in which information and digital services could get
transferred from one place to another helped convert the then distant world into one
interconnected hub.
4 of 8

 The growth of internet has defined modern day information technology processes and this
not only resulted in globalization becoming a worldwide phenomenon but still continues to
drive its growth in modern society. Through the help of internet, countries managed to
digitally exchange many services and products along with technologies resulting in the
interdependence we see today which affects the volume of trade. Modern IT operations such
as IoT (Internet of things) and artificial intelligence is also affecting globalization in a major
way as such technologies will only increase economic interdependence globally as time goes
on as such advanced technologies will increase productivity and efficiency of all businesses
and operational concerns going forward (GALLIERS, 2021).
SECTION B
Optional question 1
I. Give an example of one digital infrastructure, define it, list advantages and
disadvantages.
Answer to optional question 1, part 1: Digital technologies are a modern day necessity for
businesses to stay competitive in their target market as the sheer reach and operational flexibility
that such technologies possess benefits firms in a major manner. Digital infrastructure refers to the
specific technologies which help support the firm’s digital operations and enables them to conduct
their business operations digitally (Greenstein, 2019). A major example of such digital
infrastructures is broadband which refers to a large bandwidth data transmission technology utilizes
multiple frequencies of data signals at various points spread across a customizable distance. Some
major advantages and disadvantages of this digital infrastructure are listed herein.
Advantages
 Broadband is a high speed connection and offers the ability to use internet facilities and
transferring of data at top speeds which can boost business productivity
 Broadband as a digital structure is much more reliable and sturdier than dial up networks
and the capacity for outage is quite low
5 of 8

 Broadband connections are available 24x7 without any hiccups and the operational costing
when compared to the hours of use that can be derived is quite low
Disadvantages
 Broadband is quite costly compared to alternatives like dial up connection and the cost
associated is also not of permanent nature as it involves monthly payments in most cases
 The impressive speed of the network is dependent upon condition of servers and never
guaranteed which makes them unreliable in the longer run
 Such forms of digital infrastructure are prone to security attacks and issues and
overdependence on this technology can lead to businesses suffering from hacking or
phishing attempts
II. Give a second example of digital infrastructure, define it, list advantages and
disadvantages.
Answer to optional question 1, part 2: One of the most widely used digital infrastructure tool by
businesses is the internet which refers to the worldwide computer network which is employed in
several communication and information related exchanges with the help of a thoroughly
interconnected networks utilizing standardized information and communication protocols. Internet
both as a term and technology is synonymous with digital infrastructures as the entire need for
having such systems arises from the invention of internet. There are many benefits and drawbacks
of internet when used as a digital infrastructure which are highlighted herein.
Advantages
 Since the internet is a global network, it allows companies to involve themselves in seamless
global communication and results in effective outreach of business information
6 of 8

 Through the use of internet to digitally empower digital infrastructures, the reach of any
individual or business gets boosted by an extreme amount and the potential for promoting
and marketing any good, products, services or information is quite immense
 Internet also allows the facilitation of the e-commerce business model which is one of the
most profitable business models currently
Disadvantages
 The internet is full of Trojan viruses, fishy links and bots which spam fake and dubious links
which can clog up the business network if used as the primary component of their digital
infrastructure
 The access to high speed internet connections 24x7 can be quite expensive especially when
it involves heavy duty usage such as big data analytics
 Theft of sensitive business information is also a major drawback to the use of internet as a
digital infrastructure as hacking and malicious attempts by third parties are a common
occurrence (Sharma and Kaushik, 2019)
7 of 8

Reference List
Books and Journals
Adhytia, B., and et. al., 2022. Enterprise Architecture Contribution to Big-Data Analytics Value
Realization: A Literature Analysis.
GALLIERS, R.D., 2021. CHAPTER TWO INFORMATION TECHNOLOGY AND
GLOBALIZATION: KNOWLEDGE CREATION AND SHARING ACROSS FRONTIERS
ROBERT D. GALLIERS. Global Babel: Questions of Discourse and Communication in a time of
Globalization, p.46.
Greenstein, S., 2019. Digital infrastructure. Economics of infrastructure investment () University of
Chicago Press.
Jain, D.K., and et. al., 2022. An intelligent cognitive-inspired computing with big data analytics
framework for sentiment analysis and classification. Information Processing & Management, 59(1),
p.102758.
Kiouvrekis, Y., and et. al., 2022. Artificial Intelligence, Big Data Analytics, and Smart Cities. In
Building on Smart Cities Skills and Competences (pp. 315-326). Springer, Cham.
Prabukusumo, M.A., 2022, July. Big Data Analytics for Cyber Security. In Proceedings of the
Informatics Conference (Vol. 8, No. 15, pp. 28-33).
SENTISHCHEVA, E.A., 2021. Globalization in the modern world. In Молодежь и XXI век-2021
(pp. 11-13).
Sharma, S. and Kaushik, B., 2019. A survey on internet of vehicles: Applications, security issues &
solutions. Vehicular Communications, 20, p.100182.
van der Weide, R., and et. al., 2022. Train driver experience: A big data analysis of learning and
retaining the new ERTMS system. Applied ergonomics, 99, p.103627.
Veretekhina, S., and et. al., 2022. Comparative Analysis of Big Data Acquisition Technology from
Landsat 8 and Sentinel-2 Satellites. In Computer Science On-line Conference (pp. 41-53). Springer,
Cham.
Yu, M., and et. al., 2022. Power Information Network Traffic Anomaly Detection Mechanism
Based on Big Data. In International Conference on Multi-modal Information Analytics (pp. 688-
694). Springer, Cham
8 of 8