BMP4005 Information System & Big Data Analysis Exam Paper
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This is the exam paper for BSC (Hons) Business Management with Foundation, Semester 1, Examination 2021/22 for the module BMP4005 Information System & Big Data Analysis. The paper includes two sections with compulsory and optional questions. The content covers McAfee IT solutions, MS Office IT solutions, definition and examples of systems, definition of globalization and impacts of IT on it, and advantages and disadvantages of digital infrastructure and broadband.
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BSC (Hons) BUSINESS MANAGEMENT WITH
FOUNDATION
SEMESTER 1, EXAMINATION 2021/22
NFORMATION SYSTEM & BIG DATA ANALYSIS
MODULE NO: BMP4005
Exam Paper Release Date & Time: Saturday 06 August 2022 at 10:00am
Submission Cut-off Date & Time: Monday 08 August 2022 at 10:00am
---------------------------------------------------------------------------------------------------------------
ANSWER BOOKLET
All the pages of the answer booklet should be submitted including blank ones.
Please type your answers in the spaces provided.
Insert additional pages where required.
Student Name
ID Number
[There are TWO sections in the exam paper. Section A has three compulsory questions,
answer all THREE questions. Section B has two optional questions, answer any ONE
question. For each sub-questions, use heading such as “Answer to the Question no. 1(i)”
or “Answer to the Question no. 1(ii)” etc. Start writing you answer from this page (page 2).]
SECTION A:
Answer to the question no. 1
McAfee IT solutions-
FOUNDATION
SEMESTER 1, EXAMINATION 2021/22
NFORMATION SYSTEM & BIG DATA ANALYSIS
MODULE NO: BMP4005
Exam Paper Release Date & Time: Saturday 06 August 2022 at 10:00am
Submission Cut-off Date & Time: Monday 08 August 2022 at 10:00am
---------------------------------------------------------------------------------------------------------------
ANSWER BOOKLET
All the pages of the answer booklet should be submitted including blank ones.
Please type your answers in the spaces provided.
Insert additional pages where required.
Student Name
ID Number
[There are TWO sections in the exam paper. Section A has three compulsory questions,
answer all THREE questions. Section B has two optional questions, answer any ONE
question. For each sub-questions, use heading such as “Answer to the Question no. 1(i)”
or “Answer to the Question no. 1(ii)” etc. Start writing you answer from this page (page 2).]
SECTION A:
Answer to the question no. 1
McAfee IT solutions-
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The McAfee is the software which is involves the premium antivirus which helps in
detecting the malware in the real time as well as helps in keeping the devices safe from the online
threats and thew antivirus. This software provides the unlimited plans when the individual has the
large number of the devices at the home or at the offices. This McAfee antivirus software is
available for the windows, Android, IOS as well for the MAC systems. This software is very
affordable by the companies which will help them in detecting the malware in the devices. This has
the common features such as the firewall, Wi-Fi security, password changer, PC optimisation and
many more. The unique features of this software are such as shredder, Pc cleaner, identity
protection as well as the virtual private network (VPN).
Using such software is developed by using the Agile or the Continuous Integration or the
continuous Delivery (CI/CD) methodology. These methods and techniques are basically referred to
as the Agile Software Development Lifecycle (SDLC) and the waterfall methodology is not used
within this software development (Sakazi, Elovici and Shabtai, 2022). It has been found that using
such techniques and theories, McAfee has the plans which can cover the one, three, five, ten as well
ads the unlimited devices. This system has various pros such as it is available for the windows,
Mac, Android as well as in the iOS devices. It also has the identity protection service plans which
enables the companies to secure their devices as well as it helps in the real time malware detection.
MS Office IT solutions-
Microsoft Office is basically the office which is considered as the family of the client
software, server software as well as of the service development of Microsoft. This software was
first announced by the Bill Gates on the August 1 in the year 1988 at COMDEX in the Las Vegas.
The first version of the Office was containing the Microsoft Word, Microsoft Excel as well as the
Microsoft PowerPoint. Over the years, this software was developed and grown at very fast pace by
having the features such as the spell checker, object linking as well as the embedding data
integration and the basic applications of the scripting languages. This platform is considered as the
development platforms for the line of the business’s software under the office businesses
applications brand.
It basically contains the word processor that is word, a spreadsheet program that is excel as
well as the presentation program that is the PowerPoint, an email client that is the outlook, the
database management system that is the access as well as the desktop publishing app. Since Office
2013, the Microsoft has promoted the office 365 as the primary means of acquiring the Microsoft
office as this enables the use of the software as well as the other services of the subscription of the
business model. It has been identified there are various core apps as well as the services of the
2 of 7
detecting the malware in the real time as well as helps in keeping the devices safe from the online
threats and thew antivirus. This software provides the unlimited plans when the individual has the
large number of the devices at the home or at the offices. This McAfee antivirus software is
available for the windows, Android, IOS as well for the MAC systems. This software is very
affordable by the companies which will help them in detecting the malware in the devices. This has
the common features such as the firewall, Wi-Fi security, password changer, PC optimisation and
many more. The unique features of this software are such as shredder, Pc cleaner, identity
protection as well as the virtual private network (VPN).
Using such software is developed by using the Agile or the Continuous Integration or the
continuous Delivery (CI/CD) methodology. These methods and techniques are basically referred to
as the Agile Software Development Lifecycle (SDLC) and the waterfall methodology is not used
within this software development (Sakazi, Elovici and Shabtai, 2022). It has been found that using
such techniques and theories, McAfee has the plans which can cover the one, three, five, ten as well
ads the unlimited devices. This system has various pros such as it is available for the windows,
Mac, Android as well as in the iOS devices. It also has the identity protection service plans which
enables the companies to secure their devices as well as it helps in the real time malware detection.
MS Office IT solutions-
Microsoft Office is basically the office which is considered as the family of the client
software, server software as well as of the service development of Microsoft. This software was
first announced by the Bill Gates on the August 1 in the year 1988 at COMDEX in the Las Vegas.
The first version of the Office was containing the Microsoft Word, Microsoft Excel as well as the
Microsoft PowerPoint. Over the years, this software was developed and grown at very fast pace by
having the features such as the spell checker, object linking as well as the embedding data
integration and the basic applications of the scripting languages. This platform is considered as the
development platforms for the line of the business’s software under the office businesses
applications brand.
It basically contains the word processor that is word, a spreadsheet program that is excel as
well as the presentation program that is the PowerPoint, an email client that is the outlook, the
database management system that is the access as well as the desktop publishing app. Since Office
2013, the Microsoft has promoted the office 365 as the primary means of acquiring the Microsoft
office as this enables the use of the software as well as the other services of the subscription of the
business model. It has been identified there are various core apps as well as the services of the
2 of 7
Microsoft programs sauch as the Microsoft word, Microsoft excel, Microsoft PowerPoint, Microsoft
OneNote, Microsoft Outlook, Microsoft OneDrive as well as the Microsoft Teams.
The main purpose of the Microsoft office is to helps in improving the productivity as well as the
completion of the common tasks of the computer devices. Using such software helps the companies
in many of the ways such as work from anywhere of the world by using the internet access, helps in
improving the productivity, reduction in the security risks by using the advanced features of
protection.
Definition and examples of systems-
DSS (Decision Support System): The decision support system can be defined as the computerised
programs which is used for supporting the determinations, judgements as well as the courses of the
actions within the organisation or the companies (Zhai and et.al., 2020). This system sifts through
and helps in analysing the huge amount of the data by compiling comprehensive information which
can be utilised for solving the problems while making decisions. For example, GPS route planning
which helps in finding of the best routes from the available options.
ESS (Executive Support System): The Executive support system can be explained as the software
which enables the users fort transforming the company’s data into the quickly accessible and into
the executive level reports like billing, accounting as well as the staffing departments. This system
is also known as the Executive Information System (EIS). For example, Cambridge systematics and
many more.
TPS (Transaction Processing System): The transaction processing system is basically the
information processing system for the business transactions which includes collection,
modifications as well as the retrieval of the overall business transactions data. And this transaction
processing system Is commonly known as the real time processing. Like this involves manage sales
order identity, airline reservations, payroll, employees record as well as the manufacturing.
MIS (Management Information System): Management information system can be defined as the
study of the people, technology, organisations as well as the relationships among them. This system
is people-oriented field and this has the main focus on the service through the technology
(Lakshmanan and et.al., 2018). This Management information system is used for effectively taking
the decisions as well as for the coordination, control and the analysis of the information in the
businesses. MIS is much hierarchical subset of the information’s systems and these are highly
focused on the organisations in leveraging the information technology for increasing the value of
the business (Uricchio, Giordano and Lopez, 2020). The examples of the MIS Software are such as
Microsoft Dynamics, Fleetmatics Work, Clarity Professional MIS as well as the Tharstern Limited.
3 of 7
OneNote, Microsoft Outlook, Microsoft OneDrive as well as the Microsoft Teams.
The main purpose of the Microsoft office is to helps in improving the productivity as well as the
completion of the common tasks of the computer devices. Using such software helps the companies
in many of the ways such as work from anywhere of the world by using the internet access, helps in
improving the productivity, reduction in the security risks by using the advanced features of
protection.
Definition and examples of systems-
DSS (Decision Support System): The decision support system can be defined as the computerised
programs which is used for supporting the determinations, judgements as well as the courses of the
actions within the organisation or the companies (Zhai and et.al., 2020). This system sifts through
and helps in analysing the huge amount of the data by compiling comprehensive information which
can be utilised for solving the problems while making decisions. For example, GPS route planning
which helps in finding of the best routes from the available options.
ESS (Executive Support System): The Executive support system can be explained as the software
which enables the users fort transforming the company’s data into the quickly accessible and into
the executive level reports like billing, accounting as well as the staffing departments. This system
is also known as the Executive Information System (EIS). For example, Cambridge systematics and
many more.
TPS (Transaction Processing System): The transaction processing system is basically the
information processing system for the business transactions which includes collection,
modifications as well as the retrieval of the overall business transactions data. And this transaction
processing system Is commonly known as the real time processing. Like this involves manage sales
order identity, airline reservations, payroll, employees record as well as the manufacturing.
MIS (Management Information System): Management information system can be defined as the
study of the people, technology, organisations as well as the relationships among them. This system
is people-oriented field and this has the main focus on the service through the technology
(Lakshmanan and et.al., 2018). This Management information system is used for effectively taking
the decisions as well as for the coordination, control and the analysis of the information in the
businesses. MIS is much hierarchical subset of the information’s systems and these are highly
focused on the organisations in leveraging the information technology for increasing the value of
the business (Uricchio, Giordano and Lopez, 2020). The examples of the MIS Software are such as
Microsoft Dynamics, Fleetmatics Work, Clarity Professional MIS as well as the Tharstern Limited.
3 of 7
KSM (Knowledge Management System): The knowledge management system can be explained as
the process which involves both that is gathering, organising as well as sharing of the information’s
within the organisations. This system uses the technology for managing these processes and this
system is highly important as this helps the customers to self-serve, improving the efficiency of the
agent as well as the breaks downed the internal silos. The various knowledge management systems
are such as Spartan Race, Vend, Khan Academy, Canva as well as the Tesco.
Definition of globalisation and impacts of IT on it-
Globalisation can be defined as the spread of the flow of the financial products, goods,
technology, information as well as the jobs across the national boundaries and the cultures. From
the economic perspectives, globalisation is basically the interdependence of the nations around the
globe for fostering through the free trade. The companies get the competitive benefits on the various
levels by adopting the globalisation. This helps the companies to reduce the operating costs by
manufacturing the goods in the other countries by buying the raw materials more cheaply due to the
reason that it removes the tariffs as well as helps them in gaining the large number of the customers.
Globalisation is basically the social, cultural, political as well as the legal phenomenon (Hirst and
Thompson, 2021). As socially, it results to the greater level of the interaction among the wide range
of population, Culturally, globalisation represents the exchange of the artistic, values as well as the
ideas among the various cultures, Politically, globalisation has been shifted towards the attention of
the intergovernmental organisations such as the United Nations and the World Trade organizations.
It has been found that the information technology has very high level of the influence on the
globalisation. The information technology facilitates the effortless and the easy exchange of the
information across the national boundaries and it also helps in the expansion of the resources from
the different countries. Due to the advancements within the technology, this has facilitated the
globalisation. In fact, the informational technology is one of the best driving forces of the
globalisation. The technological advancements have helped the globalisation in reducing the costs
of the transportation as well as the communication across the nation’s borders and this leads to the
global sourcing of the raw materials across the countries (Scholte, 2018).
The information technology leads to the emergence of the global village like world wide
web has able to reduce the barriers for the time and for the place within the business dealings. The
buyers and the sellers can effectively make the transactions from differed places and time around
the world. Using of the advanced technology and the internet has enabled the easier access of
conducting the business at any point of the world. The growing use of the advanced technologies
has helped the companies much that they are able to run their business effectively at the global
scale. The present advancements in the technology have positively impacted the overall
4 of 7
the process which involves both that is gathering, organising as well as sharing of the information’s
within the organisations. This system uses the technology for managing these processes and this
system is highly important as this helps the customers to self-serve, improving the efficiency of the
agent as well as the breaks downed the internal silos. The various knowledge management systems
are such as Spartan Race, Vend, Khan Academy, Canva as well as the Tesco.
Definition of globalisation and impacts of IT on it-
Globalisation can be defined as the spread of the flow of the financial products, goods,
technology, information as well as the jobs across the national boundaries and the cultures. From
the economic perspectives, globalisation is basically the interdependence of the nations around the
globe for fostering through the free trade. The companies get the competitive benefits on the various
levels by adopting the globalisation. This helps the companies to reduce the operating costs by
manufacturing the goods in the other countries by buying the raw materials more cheaply due to the
reason that it removes the tariffs as well as helps them in gaining the large number of the customers.
Globalisation is basically the social, cultural, political as well as the legal phenomenon (Hirst and
Thompson, 2021). As socially, it results to the greater level of the interaction among the wide range
of population, Culturally, globalisation represents the exchange of the artistic, values as well as the
ideas among the various cultures, Politically, globalisation has been shifted towards the attention of
the intergovernmental organisations such as the United Nations and the World Trade organizations.
It has been found that the information technology has very high level of the influence on the
globalisation. The information technology facilitates the effortless and the easy exchange of the
information across the national boundaries and it also helps in the expansion of the resources from
the different countries. Due to the advancements within the technology, this has facilitated the
globalisation. In fact, the informational technology is one of the best driving forces of the
globalisation. The technological advancements have helped the globalisation in reducing the costs
of the transportation as well as the communication across the nation’s borders and this leads to the
global sourcing of the raw materials across the countries (Scholte, 2018).
The information technology leads to the emergence of the global village like world wide
web has able to reduce the barriers for the time and for the place within the business dealings. The
buyers and the sellers can effectively make the transactions from differed places and time around
the world. Using of the advanced technology and the internet has enabled the easier access of
conducting the business at any point of the world. The growing use of the advanced technologies
has helped the companies much that they are able to run their business effectively at the global
scale. The present advancements in the technology have positively impacted the overall
4 of 7
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globalisation as through the companies are able to earn the large amount of the profits by reducing
the operating costs of manufacturing the goods in the different countries (Wright, 2021). The
globalisation was largely supported by the information technology as this helped them in facilitating
many of the things to the customers. Globalization is very important as this helps the companies to
use the resources of the other countries as every thing is not found in each and every country.
SECTION B
Answer to the Question no. 1(i)
Digital infrastructure is defined as advanced technology that provides a foundation for a business so
that it can communicate and maintain its operations. Along with this, it is important for the business
because it provides digital channels that help the company enhance their quality and customer
experience.
One of the examples of digital infrastructure is :
Mobile telecommunication: It is known as the process of transferring and receiving information
from a distance with the motive of communicating. The form of signal transmission takes place
with the help of cellular phones, wireless devices, and computers.
Advantage Disadvantage
Access the internet from anywhere and anytime.
It is very ironic that mobile technology feature is
not only calling people instead use of internet
through WI- FI or cellular data. It also allow user
to make use of other application. Moreover, it
boosts the productivity of the business as
employees can work from remote areas
(Rodriguez, Shachar and Bates, 2022).
Mobile technology and devices are often costly to
purchase and it requires continuous maintenance
and upkeep.
It helps in managing the documents and email
address others. Thus, it benefits business and
users to tackle communication smoothly.
It is one of the disadvantage for the business as it
create workplace distraction as rang of
technologies decrease the productivity in the
workflow sometime.
It helps in building collaboration in projects as
there are many application related to project
management and that helps in sharing
Additional training is needed as staff sometime
require instruction how to make use innovative
technology.
5 of 7
the operating costs of manufacturing the goods in the different countries (Wright, 2021). The
globalisation was largely supported by the information technology as this helped them in facilitating
many of the things to the customers. Globalization is very important as this helps the companies to
use the resources of the other countries as every thing is not found in each and every country.
SECTION B
Answer to the Question no. 1(i)
Digital infrastructure is defined as advanced technology that provides a foundation for a business so
that it can communicate and maintain its operations. Along with this, it is important for the business
because it provides digital channels that help the company enhance their quality and customer
experience.
One of the examples of digital infrastructure is :
Mobile telecommunication: It is known as the process of transferring and receiving information
from a distance with the motive of communicating. The form of signal transmission takes place
with the help of cellular phones, wireless devices, and computers.
Advantage Disadvantage
Access the internet from anywhere and anytime.
It is very ironic that mobile technology feature is
not only calling people instead use of internet
through WI- FI or cellular data. It also allow user
to make use of other application. Moreover, it
boosts the productivity of the business as
employees can work from remote areas
(Rodriguez, Shachar and Bates, 2022).
Mobile technology and devices are often costly to
purchase and it requires continuous maintenance
and upkeep.
It helps in managing the documents and email
address others. Thus, it benefits business and
users to tackle communication smoothly.
It is one of the disadvantage for the business as it
create workplace distraction as rang of
technologies decrease the productivity in the
workflow sometime.
It helps in building collaboration in projects as
there are many application related to project
management and that helps in sharing
Additional training is needed as staff sometime
require instruction how to make use innovative
technology.
5 of 7
documents, checking status of project and
communication with partners.
It provides with various applications that helps in
managing time effectively.
It increase the IT security as portable devices
contains important business data.
Answer to the Question no. 1(ii)
Broadband is type of digital infrastructure that transfer information to wide area over a high speed
internet connection. In other words it is define as internet connection with minimum25 Mbps
download speed and it provide access to internet through multiple types of technologies like fiber
optics, DSL, wireless cables and satellite. According to--- Board band is defined as high capacity
transfer service that includes data, voice and video to long distance. It allows high quality and quick
access to information in various departments like education and healthcare.
Advantage Disadvantage
The performance of broadband is very good due
to the speed it provide and the connection it
offers. Along with this, compare to other internet
service it provide 100x faster services that enable
user to download large data.
It is very costly in nature as compare to other dial
up connection. The charges involved in a
broadband is on monthly basis even it is not been
used. Thus, it is not advisable people that do use
internet much.
Business can rely on broadband as it has greater
connection due to which there are fewer chances
of failures. Along with this, buffering of data is
not present in this connection. Thus, it make
broadband more reliable in nature (Caldera and
et.al., 2021).
The speed capabilities cannot be guarantee as
always. It mainly relies on ISP for the speed.
The availability of the data is 24/7 so there is less
wastage of time and the possibility of the
technical glitch is also very low in broad band
connection.
This type of service is always available so there is
high chance of security threats mostly in case of
wireless connection.
The speed of broadband is consistent in nature
and there is no chance of disconnection.
People that are living in rural areas may face
problem accessing the broadband connection.
6 of 7
communication with partners.
It provides with various applications that helps in
managing time effectively.
It increase the IT security as portable devices
contains important business data.
Answer to the Question no. 1(ii)
Broadband is type of digital infrastructure that transfer information to wide area over a high speed
internet connection. In other words it is define as internet connection with minimum25 Mbps
download speed and it provide access to internet through multiple types of technologies like fiber
optics, DSL, wireless cables and satellite. According to--- Board band is defined as high capacity
transfer service that includes data, voice and video to long distance. It allows high quality and quick
access to information in various departments like education and healthcare.
Advantage Disadvantage
The performance of broadband is very good due
to the speed it provide and the connection it
offers. Along with this, compare to other internet
service it provide 100x faster services that enable
user to download large data.
It is very costly in nature as compare to other dial
up connection. The charges involved in a
broadband is on monthly basis even it is not been
used. Thus, it is not advisable people that do use
internet much.
Business can rely on broadband as it has greater
connection due to which there are fewer chances
of failures. Along with this, buffering of data is
not present in this connection. Thus, it make
broadband more reliable in nature (Caldera and
et.al., 2021).
The speed capabilities cannot be guarantee as
always. It mainly relies on ISP for the speed.
The availability of the data is 24/7 so there is less
wastage of time and the possibility of the
technical glitch is also very low in broad band
connection.
This type of service is always available so there is
high chance of security threats mostly in case of
wireless connection.
The speed of broadband is consistent in nature
and there is no chance of disconnection.
People that are living in rural areas may face
problem accessing the broadband connection.
6 of 7
Reference List (if Any)
Write your answer here
Caldera, S. and et.al., 2021. Exploring the Role of Digital Infrastructure Asset Management Tools
for Resilient Linear Infrastructure Outcomes in Cities and Towns: A Systematic Literature
Review. Sustainability. 13(21). p.11965.
Rodriguez, J. A., Shachar, C. and Bates, D. W., 2022. Digital inclusion as health care—supporting
health care equity with digital-infrastructure initiatives. New England Journal of
Medicine.386(12).pp.1101-1103.
Hirst, P. and Thompson, G., 2021. The future of globalisation. In The Handbook of Globalisation,
Second Edition. Edward Elgar Publishing.
Lakshmanan, V., and et.al., 2018. The warning decision support system–integrated
information. Weather and Forecasting, 22(3), pp.596-612.
Receipts, C.B., Master, S., Entry, S.O., List, S.P., Entry, P.O., VAT, S.A.C.S., Quotations, S.O.,
Receipts, C., NA, S.A.C.S.V. and NA, N., 2020. Sage 200 MS Office. Sage, 200, p.R1.
Sakazi, S., Elovici, Y. and Shabtai, A., 2022. Prioritizing Antivirus Alerts on Internal Enterprise
Machines. In International Conference on Detection of Intrusions and Malware, and Vulnerability
Assessment (pp. 75-95). Springer, Cham.
Scholte, J.A., 2018. Defining globalisation. World Economy, 31(11), pp.1471-1502.
Uricchio, V.F., Giordano, R. and Lopez, N., 2020. A fuzzy knowledge-based decision support
system for groundwater pollution risk evaluation. Journal of environmental management, 73(3),
pp.189-197.
Wright, G., 2021. The impact of globalisation. New Political Economy, 4(2), pp.268-273.
Zhai, Z., and et.al., 2020. Decision support systems for agriculture 4.0: Survey and
challenges. Computers and Electronics in Agriculture, 170, p.105256.
7 of 7
Write your answer here
Caldera, S. and et.al., 2021. Exploring the Role of Digital Infrastructure Asset Management Tools
for Resilient Linear Infrastructure Outcomes in Cities and Towns: A Systematic Literature
Review. Sustainability. 13(21). p.11965.
Rodriguez, J. A., Shachar, C. and Bates, D. W., 2022. Digital inclusion as health care—supporting
health care equity with digital-infrastructure initiatives. New England Journal of
Medicine.386(12).pp.1101-1103.
Hirst, P. and Thompson, G., 2021. The future of globalisation. In The Handbook of Globalisation,
Second Edition. Edward Elgar Publishing.
Lakshmanan, V., and et.al., 2018. The warning decision support system–integrated
information. Weather and Forecasting, 22(3), pp.596-612.
Receipts, C.B., Master, S., Entry, S.O., List, S.P., Entry, P.O., VAT, S.A.C.S., Quotations, S.O.,
Receipts, C., NA, S.A.C.S.V. and NA, N., 2020. Sage 200 MS Office. Sage, 200, p.R1.
Sakazi, S., Elovici, Y. and Shabtai, A., 2022. Prioritizing Antivirus Alerts on Internal Enterprise
Machines. In International Conference on Detection of Intrusions and Malware, and Vulnerability
Assessment (pp. 75-95). Springer, Cham.
Scholte, J.A., 2018. Defining globalisation. World Economy, 31(11), pp.1471-1502.
Uricchio, V.F., Giordano, R. and Lopez, N., 2020. A fuzzy knowledge-based decision support
system for groundwater pollution risk evaluation. Journal of environmental management, 73(3),
pp.189-197.
Wright, G., 2021. The impact of globalisation. New Political Economy, 4(2), pp.268-273.
Zhai, Z., and et.al., 2020. Decision support systems for agriculture 4.0: Survey and
challenges. Computers and Electronics in Agriculture, 170, p.105256.
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