Business Analysis Modelling and Design for Booking.com

Business Analysis Modelling and Design
Name of the Student
Name of the University

Executive Summary
For this report Booking.com has been selected. The report reflects the description of the selected
organization’s business process. Booking.com is an online tours and travels organization. The
organization offers various attracting discounts to the clients. The report main concentrates on
the business process of online booking and confirmation. The customer is the external entity of
the business process. The BPMN diagrams has many sub processes. The outcome of the process
and value delivered to customer has been presented within the business process modelling
diagram. The website also has hotel booking options like DoubleTree by Hilton Metropolitan in
New York City and many more.

Table of Contents
1. Introduction: 4
2. Business Process Modelling: 4
2.1 Description of Business Process: 4
2.2 Structured Manner and Assumptions: 8
2.3 Process Model: 9
3. Modelling Conventions: 11
4. Conclusion: 11
Bibliography: 13

1. Introduction:
The business process modeling is the logical visualization or representation of an
enterprise’s business processes. Business processes modeling also known as the process
modeling. In order to manage the business processes, process modeling has to be considered as a
crucial component. The BPMN or Business Process Modeling Notation is known as the
technique of step by step modeling the business processes of an organization from the beginning
to an end. The business process modeling is used for illustrating the current processes of an
organization, known as the As-Is model. The As-Is models is evaluated for identifying the gaps
in the current processes. After the process improvement, the new processes are visualized
through the To-Be model. To-Be model is modified until efficient and effective interconnected
set of processes are generated.
The report includes the description of the processes that are to be modeled. The
descriptions are brief but intact. A brief description of Booking.com has been provided. The
whole model has been designed based on the perspective of online booking conventions. The
main reason for generating this report is identifying the processes of Booking.com and
evaluating it. At the end, the modeling conventions has been discussed to support integrity of
created As-Is model.