Questionnaire on Customer Satisfaction of Boutique Restaurant in Melbourne

Boutique Restaurant
Assignment on Boutique Restaurant
Interview Date
Student Name
Student ID
University Name

Boutique Restaurant
Questionnaire Development
Questionnaire on customer satisfaction of boutique restaurant in
Melbourne
We would like to inform you that the questionnaire is prepared to examine
the customer satisfaction for boutique restaurants in Australia. The
answers were solely used for university research purpose only; the
information will be kept confidential. If any discrepancy is found, you may
withdraw from filling the questionnaire. This will take hardly 10 minutes to
fill up the questionnaire, your views will be important to us to carry out
research and derive valuable results. We appreciate your cooperation.
Thanks in advance.
Please tick (√) your choices related to your current visit.
A. About your recent visit to city side and boutique restaurant:
1. Which is your favourite restaurant in the list of boutique restaurant
in Melbourne.
__________________
2. How many times you visit the boutique restaurant in a month
 Rarely
 Occasionally
 Often
 Frequently
 Always
3. Are you satisfied with the quality of food provided on a particular
boutique restaurant?
 Strongly agree
 Agree
 Neutral
 Disagree
 Strongly disagree

Boutique Restaurant
4. Do you that the restaurant you dine at, is up to your expectation?
 Yes
 No
5. Would you recommend the boutique restaurant it to others?
 Yes
 No
Please rate your choices related to your experience with respect
to quality.
B. Your experience at boutique restaurant with respect to
quality of the services provided
Rate the following based on your observation and experience you had
when you recently visited any boutique restaurant
Sr
No
Factors related to the
quality of the services
and layout of the
restaurant
1 2 3 4 5
6 Ambience at restaurant
7 Staff behaviour of
restaurant
8 Serving pattern at
particular restaurant
9 Menu customization in
canteen
Sr
No
Aspects related to the
restaurant accessibility
and pricing
1 2 3 4 5
10 Pricing method or offers
applied on normal days or
weekend