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BPMN for Resale of Textbooks (PDF)

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Added on  2021-06-17

BPMN for Resale of Textbooks (PDF)

   Added on 2021-06-17

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BPMN 1BPMN for resale of textbooksby Student NameCourse & Course CodeProfessorUniversityCity & StateDate
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BPMN 2Overview of Business Process ModellingBusiness processing modelling has become a critical part of companies that focus on improving their business processes. It should be understood that running a business without a well-documented business process is like flying plane without navigation and functioning instruments. A well streamlined and well-documented business processes are important for seamless functioning and smooth coordination with parties involved to ensure shared goals, trackability of the activities and consistency (Allweyer, 2016, p. 67). Business process modelling refers to combining several related processes such as process discovery, process mapping, process analysis, process improvement and process simulation. Business managers and analysts apply business process modelling with a sole purpose of improving process quality and efficiency and reduce waste (Laguna & Marklund, 2013, p. 213). This report focus on creating a business process modelling for a company that have been contracted by a University to buy and resale used book to the students. Case ScenarioYou have been award a concession in the University to buy and sell second-hand textbooks tostudents. The successfully resale of a single book will see the company pay its sellers 30% of the total sales and 10% of the total sales to the University as a fee for every book sold as yourconcession license fee. The supplier will also cater for the shipping fee from the remaining 70% of sales. The entire process should be digitalised to ensure that smooth and seamless coordination between parties and processes involved. BPMN for resale of textbooks
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BPMN 3The identified business process modelling involves four levels from the start to the end. However, there are five different ways into which the process can be ended. The four levels of the BPMN comprises of Company, Processing of an order, Shipping the order via DHL, and the University. Each level has been discussed as shown below:a)Company levelThe process starts with the company placing an order online through its official webpage www.bestbooksellers. The company will request the university to serve it with contacts of its former students. The company would then send emails to the students with an offer of selling their used textbooks. Each mail sent to the formers students (now potential book sellers) will contain the link for the company’s official webpage where the students can initiate communication for possible sales (Davis, 2012, p. 137). The processes involved under the company level are making an order, receiving an order, evaluation of the books received fromthe sellers and satisfaction. i)Making an order: After a successful communication with the potential seller, the company will then send a former order to a seller. ii)Receive an order: After accepting an order from the company, sellers will send books to the company for evaluation.iii)Book evaluation: Upon receiving the books from the sellers, company will evaluate their conditions. Details such as ISBN number will be used to establish the authenticity of the book, identify the publisher. The company has established an online platform to help it in examining the books. Likewise, the company will also use the conditions given by the university to ascertain whether or not the book are in good conditions to be accepted for resale.
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