BPMN and SAP Workflow Design for Premium Patio Furniture
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This article discusses the BPMN and SAP workflow design for Premium Patio Furniture. It includes a BPMN model for the main process, order fulfillment process, sales process, installation process, and assembly process. The organizational plan and activities are also covered, along with a SAP workflow diagram.
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Running head:BPMN AND SAP WORKFLOW DESIGN BPMN and SAP Workflow Design Name of the Student Name of the University
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1BPMN AND SAP WORKFLOW DESIGN Table of Contents Part 1: BPMN Model.................................................................................................................2 Part 2: SAP Work Flow Design.................................................................................................4 Bibliography:..............................................................................................................................9
2BPMN AND SAP WORKFLOW DESIGN Part 1: BPMN Model Figure 1: Main Process ofPremium Patio Furniture (Source: Created by Author) Figure 2: Order Fulfilment Process ofPremium Patio Furniture (Source: Created by Author)
3BPMN AND SAP WORKFLOW DESIGN Figure 3: Sales Process ofPremium Patio Furniture (Source: Created by Author) Figure 4: Installation Process ofPremium Patio Furniture (Source: Created by Author)
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4BPMN AND SAP WORKFLOW DESIGN Figure 5: Assembly Process ofPremium Patio Furniture (Source: Created by Author) Part 2: SAP Work Flow Design Organizational Plan:The organizational units are order receivable department, sales department, accounts department, installation department and warehouse. The jobs available in the organization are order clerk, sales staff, accountant, installation management, installer, warehouse staff and delivery person/driver. Activities: Activity nameDescription
5BPMN AND SAP WORKFLOW DESIGN Checkorderand client type The order clerk check the order request by the client including client type EvaluateOrder Payment The accounts department check if order exceeds credit limit. Then the client is asked to make payment for exceeded cost Enter new clientThe sales person registers a new system with the organization Create credit limitThe accounts department evaluate new client and establish a credit limit Site VisitAftereachorder isrequestedthatrequiressitevisit, thesales representative visit the site Schedule installation The tasks that need installation are scheduled or rescheduled based on the work DeliveryThe driver receive the order and make delivery. After each delivery the signed docket is delivered to the accounts department Make PaymentThe client make payment for each of their order either as exceeded purchase cost or normal credited cost Defining Activities: Activity nameAssigned toTypeWhen Assigned Reason for selection of type and when assigned Check order and client type Order Receiving JobRun timeTheprocessinclude interventionofdifferent departments and it should be done as soon as a order is received
6BPMN AND SAP WORKFLOW DESIGN EvaluateOrder Payment Accounts Staff Positio n Run timeThe work is done by only account staff and it is done as soon asthey get order details Enter new clientClient Registration JobRun timeThisactivityisincludes various other processes and departments. The sales staff register a client as soon as they show interest in placing order Createcredit limit Client Credit Limit Identification JobRun timeThis activity requires getting datafromthesalesstaff directly.Theprocessis imitated as soon as a new client is registered Site VisitSales StaffPositio n Define timeThe staff visit the site alone and communicate with the clientregardingorder details. The site are vested in mutually agreed time Schedule installation Installation Manager Positio n Define timeTheinstallationmanager alongschedulethe installation time as per free spot available.
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7BPMN AND SAP WORKFLOW DESIGN DeliveryDefine Time Make PaymentClientUserDefine TimeTheuseronlymakethe payment for each order they place.Thetimeforuse payment is not bound to a specific time Sap Work Flow Diagram:
8BPMN AND SAP WORKFLOW DESIGN Figure 2: SAP Workflow Diagram (Source: Created bby Author)
9BPMN AND SAP WORKFLOW DESIGN Bibliography: Allweyer, T., 2016.BPMN 2.0: introduction to the standard for business process modeling. BoD–Books on Demand. Carvallo, P., Cavalli, A.R., Mallouli, W. and Rios, E., 2017, May. Multi-cloud applications security monitoring. InInternational Conference on Green, Pervasive, and Cloud Computing (pp. 748-758). Springer, Cham.