The manufacturing business is deeply rooted in the lengthy history of productivity development. Advanced productivity and quality management approaches, supported by management commitment and effective organisation, will offer objective ways to improve productivity and quality, and hence the entire organisational competitiveness, in order to attain world-class customer service. This instructs academics and practitioners to consider problems with productivity and quality improvements in terms of needs, problems, and facilitators. In the new economy, the position of the modern manager has altered, along with the associated functions and advancements in productivity and quality management. Brainstorming can be a useful method for coming up with several ideas for a certain problem and then deciding which concept, or ideas, is the best one.