Branch Control and Operations Training for Corporate Branches

Branch Control
and Operations
Training
Target Group :
Corporate Branch
Presented By :
Branch Control Team

Contents
 The session will cover:
 Introduction of Branch Control Unit
 Incident Reporting Process (IRP)
 Overview of Standard Audit Ratings
 Repetitive Audit Observations
 Related Policy & Procedures
 Corrective measures
 Question & Answers

Branch Control Department
 Introduction : Branch Control is the supervisory function to monitor and guide branch’s activities.
 Objective: Ensure compliance with bank’s policies and procedures and Central Bank’s guidelines
as well as existing local laws, rules and practices over time in all areas impacting branches
operations.
 Functional Approach: Mix of approaches to monitor and control branches.
 Scope : All areas of branch activities are under scope of review

Incident Reporting (IRP)
 As per Bank’s Operational Risk Policy, Branches are instructed to report any
kind of operational/control errors & mistakes to operational risk department
through their functional heads for further investigation and validation.
 Any detected observation or incident that might expose the bank to an
operational / financial / legal / reputational risks and that was proved to be due
to negligence or non-abidance by Policies and Procedures, the matter will be
escalated, and the necessary action will be taken towards the violators
responsible for this and their supervisors if they failed to play their monitoring
and control role.

Incident Reporting Process Map

Internal Audit Ratings
Meet Expectation -No important issues or
weaknesses in Internal Control
Satisfactory -Less than 40% of total audit
issues are of ‘High’ overall significance.
Need Improvement- 40% or more of total
identified issues are of ‘High’ overall
significance.
Unsatisfactory -More than 75% of
identified issues are of ‘High’ overall
significance.

Corporate
Branch Audit
Rating 2021 Unsatisfactory
Current
status of sub
observations
Risk Rating
No of
observation
s
Rectificatio
n Rate%
High Moderate Low
Rectified 38 6 - 44 44%
Partially Rectified 12 - - 12 12%
Not Rectified 43 2 - 45 44%
Total 93 8 - 101 100%

Summary of Findings
1.Cash Management 13 Deposits (Call and Fixed)
2. User Access Rights 14.Standing Order
3.Account Data in CBS and Amendments 15. Debit and credit reverse entries on the income/
expense’s ledgers:
4. Account Opening Procedures 16.Cheque Book Operations
5. Power of Attorney 17.Operations under scope of Deputy Branch
Manager
6. Daily Vouchers & Daily Reports and Cancelled
Transactions
18.Minor Accounts
7. Temporary Overdrawn Accounts and Overdrafts 19.Organizational Chart and Job Descriptions
8. Card Registers 20.Service Level Agreements
9. Cash Area, Security Issues and Safe keeping of
documents
21.Transfers
10.Keys, Stamps and combinations registers 22.ccounts Payable\Receivables
11. Standing Instructions 23. Credit Balances in Facilities
12. Operation Under scope of Deputy Manager