This guide provides insights into the importance of branding, components of successful brand strategy, and strategies for portfolio management. It also discusses the management of brand equity at different levels of hierarchy. Learn how to effectively manage your brand with expert tips from Desklib.
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BRAND MANAGEMENT
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TABLE OF CONTENTS INTRODUCTION...........................................................................................................................3 TASK 1............................................................................................................................................3 Importance of branding..........................................................................................................3 Components of successful brand strategy..............................................................................6 TASK 2............................................................................................................................................8 Strategies for portfolio management......................................................................................8 TASK 3..........................................................................................................................................11 Collaborative brand management.........................................................................................11 TASK 4..........................................................................................................................................12 Techniques for managing brand value.................................................................................12 CONCLUSION..............................................................................................................................14 REFERENCES..............................................................................................................................15
INTRODUCTION The brand management is a continuous process through which the company maintains the value and consistency of the brand of company within the market. in the present highly, competitive market it is very crucial for the companies to maintain high brand value so that the consumers do not go to the competitors (Ofek and Schwalb, 2018). The present study is based on company ASDA which is a retailer and a supermarket chain headquartered in UK. The company was founded by Peter and Fred Asquith and Sir Noel Stockdale in the year 1949. The present report will outline the importance of branding for effective marketing of the ASDA stores. Further the study will outline the major components underlying the brand strategy for successfully building the brand of company. Next the discussion will be directed towards highlighting the different strategies which ASDA can use for management of portfolio. However, in the further part the evaluation of brand to be managed at domestic and global level will be outlined. In the end, various strategies for managing the brand values will be discussed. TASK 1 Importance of branding Overview of brand A brand is an identifying symbol, name, mark and logo which is used by companies used to differentiate their products and services at marketplace. This is very important and effective for managing success of companies (Bates and Buckles, 2018). For example:ASDAis smart price is not frilling private label trade name and offered lower price than the equivalent famous name brand product. ASDA own brand equivalent and its brand is George.Tescois marked in Red name logo for differentiatetheir productsimage. Brand is developed by enhancing communication strategies for a brand. In respect of ASDA is offers various product which have the best quality and lower price. Brand pyramid: Brand pyramid is the best tool which is help to increase brand image and customer attraction towards company.Features and attributes: this refer product design to do and how does it.Functional benefits: This help to provide clarity of customers problems with product and tries to solve with proper detail of product (Brand Pyramid,2019).
Emotional benefits: This includes feelings of customers after using product and services of company in effective manner.Brand or product personae: at this stage company need to introduce benefits of particular product to customer and product development to customers to reinforce core values (Oliva, 2018). Brand idea: This essence or underlying the reason why customer purchase products.For example: Apply brand essences is “empowering people through technology” and ASDA brand essences is “becoming better retailer by providing the best quality of product and services”. Figure: Brand pyramid (Source:Brand Pyramid, 2019) Advantages of branding-branding is very advantageous for the companies as this help the company in maintaining its brand within the market. The major advantages of branding are discussed in the following points connected below- Advantages for company-the major benefit of branding for the company is that this help the company in standing out different from the other companies and competitors. The
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underlying reason behind this fact is that if company market its brand in the market then the consumers will come to know about all the features of the product and services and this will attract them to buy the products. Advantages for consumers-the major advantage of branding for the consumer is that the in order to maintain the brand the company will outline all the characteristic and features of the products and this will provide a clear picture of the company. thus, this will be beneficial for the consumers as they will have complete information relating to the products and services of the company (Veloutsou and Guzman, 2017). Advantages for intermediaries-also, the intermediaries are benefitted with help of branding. This is pertaining to the fact that if the supply the goods of a company which is having a good brand value then this will also increase the goodwill of the intermediary. This is majorly due to the reason that consumers will like the products and will take goods form the intermediaries only. Thus, this will increase the market range of the intermediary. Brand equity and companies develop it The brand equity is defined as the commercial value which the company gets by the thinking and perception of the consumer relating to the goods and services (Lee, O'Cass and Sok, 2017). For developing a brand equity there are many different strategies for developing the brand of ASDA which are discussed below- Brand awareness-this is a strategy wherein the main focus is on spreading the awareness relating to the brand. Here, ASDA mainly focuses on the generating awareness relating to the business and the products and services which they offer. This is important because here the consumers will come to know about the company and its dealings. Brand compliance-this is the stage wherein the company maintain and implement the unique identity within the market. at this stage ASDA will outline the unique capabilities of the product and services within the market so that it grabs the attention of the consumers. Brand loyalty-this is an important component in maintaining brand equity as this is the stage where the consumers are loyal to the products of ASDA. Here, the company need to maintain this by adding on the latest trend within the products and services. Importance of marketing in developing brand equity
The branding is an important tool which assist the company in marketing its product in much better manner. This is ultimately because of the fact that if the brand value will be good then the marketing of the company will be easier. The branding is very important as a marketing tool because of following reason- The major reason is that branding helps in increasing the recognition of the product within the market. this is because of the fact that with help of branding the consumers are made aware of the products and services and this increases the recognition of the brand within the market (Leijerholt, Chapleo and O’Sullivan, 2019). Another is that good branding increases the consumer base and the market share. This is important because of the fact that with good brand value ASDA need to focus less on the marketing because the consumer with the name of the brand only like the product to a great extent. Branding is also important for marketing as this reduces the cost of marketing this is pertaining to the reason that if the brand value is more then if the company goes for very simple advertising then also the sales of company will go up (Atwal and Williams, 2017). All these important in the end results in the increase in the market share and it creates a trust among the consumers. Due to this trust the consumer prefer the products and services and this help ASDA in maintaining and sustaining its productivity and profitability within the highly competitive market. Components of successful brand strategy Strengthening Brand equity For being in the competition it is very crucial for the company to maintain and continue with the same brand value. Thus, for this it is very necessary for ASDA to timely strengthen the brand equity. For this ASDA can use following strategies Brand extension-this is a strategy under which the company extends the established brand only rather then entering in new product or new field with new brand name. This is a good strategy for ASDA to use for maintaining because this has an already established market and the brand value and if now ASDA is planning to enter with new product then this will be liked as ASDA is good brand value. Brand reinforcement-this is a strategy under which the company tries to find those consumers who are repeatedly purchasing the same products of a particular brand. Here
also the company focuses on attracting new consumers and this is done by spreading brand awareness among new market. Brand revitalisation-this is a strategy which is adopted at time when the product is at the maturity stage of the product life cycle. Here, the major focus of the company is on getting back the position which was earlier within the market. this can be solved by using strategies like repositioning, enter new market, finding new user and many others. Strategies for recovering and restoring brand If the brand is at the stage of brand crisis then it is very crucial for the company to recover and restore the brand to its earlier position (Chernev, 2018). This is majorly because of the reason that if the company is not able to overcome from the stage of brand crisis the they will not be able to manage profitability and hence the company will shut. Thus, to maintain the brand ASDA can use following strategies to restore the brand value. The first and foremost strategy is to evaluate the causes for which the brand is in crisis and then try to find solutions to the problem (Pappu and Christodoulides, 2017). This can be done with help of analysing the latest trends going on in the market and then evaluating that whether these trends are being in the product or not. Another strategy is to enhance and improve the marketing strategy which is being into practice. The crisis may occur due to ineffective marketing hence, it is important for ASDA to have effective marketing strategy. This is pertaining to the fact that this will increase the awareness of the products and services among the consumers. One more strategy beneficial for ASDA is to focus on the communication with the consumers. this is because the consumer are the ultimate users of the product. Thus, it is necessary for the company to take feedback from the consumers and in order to manage to know their experience of using the product. This is helpful in getting suggestion from the consumers and to make changes according to those feedback. TASK 2 Strategies for portfolio management Brand portfolio strategies The brand portfolio is defined as the collection of all the different products which are sold under a single brand name. Under this all the brands have their own operational structure nut shares a common resources and promotional activities as they are sold under single brand
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name. This brand portfolio can be maintained with help of following two models discussed below- House of brand-this is a strategy wherein the portfolio consists of brands which are distinct form one another and operates individually. Many a times the consumers not even know that two different brands are of same company. Here the investment is high because of the reason that each brand operates as its own company and requires its own resources. For instance, Nestle which operates with so many different brand names like DiGiorno frozen pizza, Purina pet food and many others (Beverland, 2018). Branded house model-this is a strategy wherein the each of the brand is connected with the single brand name only to illustrate a connection with the main company. This is necessary a now he consumer swill have knowledge that the brand belongs to which company by just seeing the name of the product. For instance, Federal Express operates all the other services in the same name like FedEx Grounds, FedEx Office, FedEx Freight and many others. Hierarchy building Brand hierarchy is a useful strategy under which the company graphically display its branding strategy by distinguishing them on some common basis points. There are different ways in which ASDA can build its brand hierarchy which are discussed in the following points connected below- Corporate branding-this is a type of branding in which the company promotes the brand in the name of the company only. Here the brand name of the company is only used at time of advertising for the goods and services within the market. The example of corporate branding is like which is done by Hewlett- Packard and General Electric uses the strategy of corporate branding (Islam and Amuchie, 2018). Umbrella branding-also known as family branding is defined as the marketing practices which includes using single brand name for selling two or more related products. This is also defined as the strategy which promotes a single family of products under a single umbrella that is different products under a single brand name. For instance, Apple company is using umbrella or family branding because it sells all its products under the name of Apple that is iPad, iPhone, iMac, Apple watches and many other products. Endorsed sub brands-under this strategy a sub- brand is created with their own distinct identity relating to some parent brand and these are grouped together so that their
credibility and goodwill is grouped together. The example of this are like Nestle and KitKat, where Nestle is also a brand name and the KitKat is the sub group of the company which is also a brand name. Individual branding-this type of branding is used as a branding strategy wherein the products are provided the new brand name and are not connected to their existing brand offered by the company. for instance, Procter and Gamble is a huge brand name, but its constituent products are not attached with this name like Head and Shoulders, Oral- B, Ambi pur and many other product ranges. Management of brand equity at different level of hierarchy As per the views ofPiehler, Grace and Burmann, (2018)it is very essential for the company to manage the brand equity at every level of hierarchy whether be it corporate level, family, level or individual level. This management of the strategy is essential due to the reason that if the branding strategy will not be used in proper manner then the company will not be able to manage goodwill within the market. In contrast to thisBalmer and Chen, eds., (2017)argues that if the proper management of these different strategies at every level of the hierarchy is done then the company will be in much profitable and productive situation. As a result of this the working capability of the company increases. Customer based brand equity model This is a model which outlines the fact that how much a brand can be successful in satisfying the attitude towards the company and its products. For managing the brand equity, the best model used by ASDA is the Keller brand equity model which is discussed in the following points discussed below- Brand identity-this is the stage which outlines the fact that how the consumer perceives or recognizes the brand and differentiates form other brands. This is the stage which defines the way in which the brand defines itself in front of the consumers. Brand meaning-this is the second stage where the company tries to make the consumers aware of the product and services which they are providing within the market. Here all the doubts and confusion of the consumers are cleared relating to the product and services of the company. This is done with help of two different strategy that is brand performance and brand imagery.
Brand response-this is the stage wherein the company tries to take the response of the consumers relating to the product and services of the company. After the consumers uses the product of ASDA they may feel good or bad. Thus, at this stage the company takes the feedback form the consumers about their experience relating to the use of product. If they find some problems then these can be resolved by implementing the changes. Resonance-this is the final stage after all the changes made as per the response of the consumers. Here at this stage of brand equity the brand has reached to the top level and is reputed and the consumers have become loyal to the brand and its product. The consumer here are satisfied and happy with the products and services and this help the company in attaining higher profitability and productivity. Figure: Keller’s brand equity model (Source:What is customer-based brand equity? 2020) In words ofBuil, Martínez and Matute, (2016)this model is very helpful for the companies in order to maintain the brand image. This is basically because of the fact that this model outlines all the requirements of the consumers in form of their response to the product and
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services. Thus, this leads to development of business to earn more profits. ButKavaratzis and Hatch, (2019)argues that this model takes a lot of time because first the company will identify the consumer group and then make them aware and will try to motivate them to buy and use the product. Thereafter the response of consumer will be taken and then changes will be made. TASK 3 Collaborative brand management Brand extension approaches Brand extension is a strategy in which the company market the product and services by using the same brand name but for promotion of different product. This new product is called spin off.There are two different category of brand extension that is line extension and market extension. Under line extension new consumers are attracted by producing the same category of the range of product. On the other hand, the market extension is used by adding a new category of product within the product category of the company. for instance, ASDA is also extending George clothing brand in the field of homewares (King, 2017). Also, ASDA is planning to go for line expansion by planning to investing money in opening 17 new supermarkets. Fit and leverage The fit in brand management is defined as the fact that whether the brand is fit for satisfying and attracting the consumers or not. On the other hand, leverage is the power of the brand that is the ability of the company to gain competitive advantage and increase the share within the market. Different ways in which brand can be reinforced and revitalised There are many different ways in which the company can reinforce and revive its brand image which are discussed in the following points- Untap new market-this is the major step wherein ASDA need to outline and tap the market in which it does not operate. This will help the company in ascertaining new market and increase the market share and consumer base. For example, Johnson N Johnson deals in bay care product but it can also expand in the ladies’ market and deals with the product relating to that. Reposition the product-this is another step of reinforcing or reviving the product. If earlier the product has been wrongly positioned then the company can reposition it in much better manner to attract more of the consumers. For instance, Tata Nano was
positioned as the ‘cheapest car’ when it was launched but didn’t captured much market. Then again the car was launched with new campaign that is ‘celebrate awesomeness’. Brand collaboration and partnership Brand collaboration also known as co- branding is used to market the product by collaborating with the different brands as a part of strategic alliance. This can also be referred to as brand partnership and in this competitive world it is very important for companies to collaborate with one another. This is majorly due to the fact that at both global and domestic level there are many companies dealing in same products (Punjaisri and Wilson, 2017). Thus, it is necessary for them to collaborate with their competitors so that the marketing will reduce and the customer loyalty and market share will also increase for the combined entity. Some example of successful co- branding are Starbucks and Spotify, Taco Bell and Doritos, BMW and Louis Vuitton and many others. TASK 4 Techniques for managing brand value Different brand management technique There are many different techniques which are being used by the ASDA in order to manage its brand and brand values (Paul, 2019). The different techniques for managing the brand are as follows- Brand awareness-this is used for evaluating the brand position among the consumers. if the consumer is aware about the product and services then it is assumed by the company that the consumer is knowing the brand. Market share-if the market share of the company is good and high then it means that the brand value of the company is good. This is because of the reason that the company is having a large market share it means that the products are consumed and liked by large number of consumers. Consumer attitude and purchasing intent-this is another technique with which the company can evaluate its brand image and position in the market. if the consumer attitude is positive towards the products of the company then it means that the consumers like the product. Also, the purchasing intent helps the company in analysing its brand value. This is due to the fact that if the consumers do not have intent to purchase the product then it means that they do not like the product of the company and will not purchase it.
Brand equity audit The brand audit is defined as the analysis of the brand and its overall position in the market. This is done in order to outline the position within the market of the company that is how much the products of the company are liked by the consumers and how much not. This is done to gain the insight of the position within the competitive market. Relation between branding and finance There is a great relation among branding and finance (Wider, von Wallpach and Mühlbacher, 2018). This is majorly because of the fact that branding is an expensive activity and for this the most essential requirement is finance. Thus, there is great relation among finance and branding. If the finance is low then the branding will not be effective. In the similar way if the finance provided by company is high then branding and marketing of the company will also be good and attractive. Brand value and its approaches There are many different approaches which are being used by ASDA in order to valuate its brand. Some of the methods are discussed in the following points- Cost-here the company takes into consideration the cost incurred in either creating the brand or replacing the brand in the market. under this method is the cost levied is higher by ASDA then it is assumed that ASDA was successful in creating good brand values. Market-under this method ASDA calculates the highest values which the consumer is ready to pay for the product. If the value is high then it means that consumer like the product and brand values of ASDA is very high (Bieger and Sonderegger, 2017). Financial-this method states that if the income earned by selling the products, ASDA earns high profits then the brand value of the company is high. This is because high profit illustrates that the consumer liked the product and are purchasing it in high quantity. CONCLUSION In the end it can be analysed that managing the brand in better way is very necessary because of the reason that this is the identity of the level of success which the company is having. The presnet report started by outlining the importance of branding as a marketing tool like incresed in market share, consumers and many more. Further the discussion was made on different strategies for portfolio management like house of brand and branded house model. Next the study discussed about the techniques of brand extension like line and market extension. In the
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end the different approaches for valuing the brand was highlighted like cost approach, and techniques like market share, consumer attitude and others.
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