The assignment provides a comprehensive analysis of Shield brand positioning strategy, including its market share, customer perception, and competitive landscape. It also examines the company's marketing approach, product features, and corporate vision, offering insights into its success and future prospects.
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Brand profile: Shield has been showing a remarkable performance for more than 30 years in business. Primarily, focusing on distribution, the brand got started in 1971. Over the years, progress continued and the business expanded into the diversified areas like textiles, pharmaceuticals, consumer edibles, oral care and baby care products. To put it simply, Shield’s route to success lies in variegating the offerings presented by the company. Shield Corporation Limited established its operation in the year 1975 as a Public Limited Company and got listed on the Stock Exchange in the same year. It is a national brand that understands the importance of culture and emotions, sells its comprehensive range of products using the emotions associated with needs of their customers. Shield is one of the leading organizations in the Dental and Baby Care segments and presents a wide array of products, which are in compliance with international standards and are manufactured by bringing into play the sophisticated European technology. Since all these years it has grown and developed a strong standing in the hearts of its customers. Since its inception, Shield has focused its efforts towards achieving consumer satisfaction and consumer protection in all its deliverables. The brand’s vision is to be the catalyst of change for younger generation and to create a brand inspiring innovation and to see their products in the hands of 70% of their target market which is children respectively. Today, because of these reasons, its insignia symbolizes the quality bearer in the Oral and Baby Care categories. Shield also ensures safety for its valuable consumers from all the hazardous and toxic materials by restraining their usage in manufacturing. Therefore, all the raw material imported from America and Europe is FDA compliant and certified from their reputed suppliers. This enables the mission of caring and protecting human life. The ‘Care’ is the core sprit, which has made Shield as a recognized household name in Pakistan. This approach has been the forefront in every managerial decision and this has been incorporated in every step of the system, so the ultimate goal is ‘Customer Care’. This care-oriented approach has been achieved through commitment of the management to the principle of continuous improvement, understanding the consumer behavior and robust quality vigilance by our qualified quality personnel and technologists. Shield is committed to the protection of the environment and for enforcement of strict code and regulations of ISO 14000 system. Shield is fortunate to have a committed team that is skilled, seasoned, and young. They are focused and dedicated to make Shield a renowned, growing and leading company not only locally but also globally and also a responsible corporate citizen. For last two decades, Shield has shown a success track record and launched variety of quality products and set new milestones in the market with an ultimate objective of ‘Care’. Presently, the management is aggressively heading towards new frontiers. Bringing new technologies to Pakistan, introducing new categories for Pakistani consumers, and introducing Pakistan as a reputable name in International markets.
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Analysis: The Shield brand is catering to the market for very long. People perceive this brand in a casual manner but reliable as well as it is preferred for its large availability. Mostly, the customers use the brand regularly and they have the awareness regarding it as well. Positioning strategy: Their current marketing strategy focuses on recalling the brand in the minds of its customers and also to increase the market share and sales of the products lying under The Shield’s Baby domain i.e. nipples, milk bottles. The Shield’s Baby domain is very much popular among people of Pakistan especially the parents as when they have to look out for their baby’s healthcare, they seek for the best as well as the affordable. Shield is a known company. They have developed, with time, innovative methods to meet the increasing demand of population with their special element of care. The products are consumed by large sum of population. It has diversification and a strong distribution network. The company manufactures a wide range of milk bottles and nipples which targets their customers according to their needs. To aid all moms in their quest to nurture, whether it is to feed mother’s milk or formula, Shield provides best feeding options.Shield feeding bottles are designed to encourage instinctive latch on habits, avoid colic inducing systems, provide easy bottle cleaning and better bottle grip for babies. Shield just like mothers, also speaks the language of motherhood. Also, the bottles are available in cost range from 60 to 500 rupees, affordable but also a bit expensive. Introducing certain feature, as mentioned below, have increased the company’s sales to a considerable extent: Drip free feature in cap which prevents leakage of milk Glass feeder with silicon cover for 100% protection Shield’s current approach: the company has aimed to become no.1 in baby-care products category and they are pursuing it by boosting public awareness methods and enhancing their quality of products. Consumers are now preferring functionally effective premium products with professional quality to meet their family and personal care needs.The brand has always fulfilled the market needs, and has given them the required designs and styles. But still it’s not much preferred in the urban areas of Pakistan. Most of its market is for rural areas. Shield has been providing its services from a longer period of time but when foreign brand came into the market with new style with the strategies to penetrate into new markets, the Shield started to follow them in order to maintain its position in the minds of the customers. After facing intense competition, the Brand came up with new designs and tried to penetrate into new markets by fulfilling their required needs accordingly, as the foreign brands did. Foreign brands such as Phillips AVENT Pakistan and Mothercare make up the trend with numerous feeding bottles designs with different needs to fulfill. Shield’s not a trend setter instead a trend follower, although it has a good image in the minds of the customers.
Shield is the fast consumer moving product. A wide range of people feel closest to the brand. The quality and reliability are also the key factors of the brand. Shield users are common and loyal. Although a lot of foreign brands are in market but still it is preferred over them. The reason being that most of the population in Pakistan is poor and live in rural areas, so this brand is catering to these people which comprise of 70% of Pakistan’s population. Corporate vision: presently, the company’s vision is to be an organization offering value to everyone in the family, known for its innovative, groundbreaking and responsible marketing approach; where people love their jobs and feel proud to be a part of Shield. They want to become a symbol of corporate responsibility, delivering best value for consumers, while upholding business and professional ethics, with aggressive growth and profitability, year after year.