1BRANDS Market situation: Analysis of the market of Australia (including statistics and micro-factors) (PESTEL): The following is the PESTEL of the market of Australia: Political: Australia is a politically stable federal parliamentary constitutional monarchy. The Prime Minister of Australia holds the virtual power while the Queen Elizabeth II is the nominal head of the state represented by Governor General (Australia.gov.au. 2020). The polictal stability of the country enables the government form laws and policies which drive business and commerce (Austrade.gov.au. 2020). The second political factor which impacts the business in Australia is the bilateral relationships which the Government of Australia shares with other countries. The country has strong relationships with countries like the US which is the home country of the company under research namely, Mars Inc (Dfat.gov.au. 2020). This factor holds immense importance for Mars since the company is based in the US and Australia is one of its strategically important markets. This bilateral relationships between the two countries (US and Australia) enable the company to move its resources internally between its offices in these two countries (Aus.mars.com. 2020). Economic: The first economic factor which impacts the business of companies in Australia is its high gross domestic product. As shown below, the GDP of Australia is high which means the country is facing increasing demands for goods (including pet food). Thus, high GDP boosts the operations of companies like Mars in the country.
2BRANDS Figure1. Statistics showing GDP of Australia (USDbn) (Source:Tradingeconomics.com. 2020) The second economic factor which drives the business of American companies like Mars based in Australia is currency exchange rates (like rates of USD against AUD) which are extremely volatile. For example, Mars has to convert the incomes and expenses pertaining to its Australian operations earned in AUD into USD while entering them into its books of accounts (Mars.com. 2020). Thus, the internal operations of the company like, accounting comes heavily under the impacts of international currency exchange rates (Bloomberg.com. 2020)
3BRANDS Figure2. Graph showing exchange rates of USD against AUD (Source:Bloomberg.com. 2020) Social: The residents of the country have high disposable income which enable them to consume premium confectionary items made by multinational companies like Mars and maintain pets. (Hobbs and Shanoyan 2018). As per Australian Bureau of Statistics, a fifth of every household in the country have pets as on 1994 (Abs.gov.au. 2020). This social condition in the country boost the operations of pet food manufacturing firms like Mars. Technological: The country of Australia is technologically very strong which enable MNCs like Mars to set up their manufacturing (internal operations) facilities in the country. However, the companies face high data theft risks in the country (Patil 2018).
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4BRANDS Environmental: Australia has very strong environmental laws which stand onEnvironment Protection andBiodiversityConservationAct1999(Environment.gov.au.2020).Allthebusiness organisations including the foreign companies like Mars should comply with the environment laws and operate in sustainable ways. Legal: The legal system of Australia operates with the High Court at its apex (Ag.gov.au. 2020). The business organisations have to comply with the laws while operating in the country. The country has a very low corruption rate which means that the companies should abstain from indulging in corruptive practices (Abc.net.au. 2020) Identification of the key competitors: The key competitors of Mars Inc are resident Australian companies like The Great Australian Pet Food Company (Kibble.com.au. 2020). The brand under consideration Whiskas alsofacesstiffcompetitionfromglobalpetfoodbrandslikePurina,ownedbyNestle (Purina.com.au. 2020). The competition in the pet food market in Australia has been intensified owing to entry of foreign pharmaceutical companies like Himalaya Pharmaceuticals which manufacture plant based food for pets (Himalayawellness.in. 2020). This intense competition from the resident and foreign companies necessitates the company namely, Mars Inc. to form strong marketing strategies to retain its position in the country.
5BRANDS Brand inventory: Defining brand inventory: Garvey et al. (2016) mention that brand inventory refers to the attributes which attribute a particular brand the brand equity it enjoys in the market. The six elements which go on to form the brand inventory of products are target audience, promise which brands make to customers to createvaluetothem,brandvalues,brandvoiceandbrandpositioningstrategieswhich companies undertake to position the brands strategically in the market to generate high profits. For example, the brand value of Mars, the owner of Mars Inc was $bn 78 as in 2016 making the company one of the American richest family owned businesses in the US (Forbes.com. 2020). Discussion on the brand elements of Mars Incorporated: The ten brands elements of multinational companies are brand name, logo, theme line, shape of the products concerned, graphical elements, colour, sound, movement, smell and tastes. As far as Mars Inc, the owner of the brand Whiskas is concerned, the company is one of the largest confectionary manufacturers and marketers in the world (Statista.com. 2020). Moreover, the brand value of Mars family remains to be high(Forbes.com. 2020). The second element namely, logo of the brand contains a picture of a cat which clearly shows that the products are meant for consumption by cats. As far as theme line of the brand under consideration namely, Whiskas is concerned, the phrase ‘A savory feast for your cat’ is attractive and speaks strongly about the product. The company makes use of graphics and appropriate colours in the logo of the brand (Charlebois and Juhasz 2018). The company advertises the brand on the social media with appropriate sound. The products marketed under the brand Whiskas are marketed in appropriate packages which keep the smell and taste of the products intact. One can point out that the smell and tastes are attribute which create strong impression about the brand among the cats and their
6BRANDS owners. Thus, it can be established that the brand elements of the brand Mars Inc are extremely strong. Figure3. Statistics showing net sales of global confectionary companies (USDmn) (Source:Statista.com. 2020) Development of the brand mantra: The company must develop a strong brand mantra to retain its existing customers and attract new customers. This would result in generation of high revenue in the company. SWOT analysis of Mars Inc.: Strengths: 1. Global company with presence in more than a hundred countries. Weaknesses: 1. Not a listed company.
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7BRANDS 2. Strong brand value. 3. High quality of products. 4. Ecommerce presence. 2. Very expensive products Opportunity: 1. More innovative products. 2. Diversification of product line Threats: 1. Threats from new companies. 2. Changing customer preferences. 3. Environmental laws in Australia becoming strict. Survey questions: 1. Do you think Whiskas is a good brand? 2. Do you think the company should offer smaller packages? 3. Do you think the company should carry on more innovations?
9BRANDS Charlebois, S. and Juhasz, M., 2018. Food Futures and 3D Printing: Strategic Market Foresight and the Case of Structur3D.International Journal on Food System Dynamics,9(2), pp.138-148. Dfat.gov.au.2020.Dfat.gov.au.[online]Availableat: https://dfat.gov.au/international-relations/Pages/international-relations.aspx[Accessed14Jan. 2020]. Environment.gov.au.2020.Environment.gov.au.[online]Availableat: https://www.environment.gov.au/resource/local-government-and-australian-environment-law [Accessed 14 Jan. 2020]. Forbes.com.2020.Forbes.com.[online]Availableat: https://www.forbes.com/profile/mars-1/#237a354ac8ed [Accessed 14 Jan. 2020]. Garvey, O.M., Emmanuel, A., Boman, S.A. and Ikegwuiro, P.U., 2016. Assessing brand equity and customer satisfaction as tools for profit optimization in Nigeria.Science Journal of Business and management,4(5), pp.165-171. Himalayawellness.in.2020.Himalayawellness.in.[online]Availableat: https://himalayawellness.in/products/healthy-pet-food-adult [Accessed 14 Jan. 2020]. Hobbs, L. and Shanoyan, A., 2018. Analysis of Consumer Perception of Product Attributes in Pet Food: Implications for Marketing and Brand Strategy. Kibble.com.au. 2020.Kibble.com.au. [online] Available at: https://www.kibble.com.au/about/ [Accessed 14 Jan. 2020]. Mars.com. 2020.Mars.com. [online] Available at: https://www.mars.com/about/policies-and- practices/farmer-income [Accessed 14 Jan. 2020].
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