Briefing Report - HR

Briefing Report -HR

Table of Contents
INTRODUCTION...........................................................................................................................3
A general overview of this approach, and the typical types of activity that might be included
within it........................................................................................................................................3
The advantages that this approach might offer to the organisation.............................................3
How this approach might address specific learning styles amongst employees.........................4
Any budgeting considerations that should be borne in mind......................................................5
Any internal or external factors that may impact on implementing this approach......................5
Examples of how other organisations use this approach successfully........................................5
A brief summary of the key reasons for adopting this approach.................................................5
REFERENCES................................................................................................................................6

INTRODUCTION
The following report includes work of HRM department of customer service organisation
which is having 3000 employees and this company is based in UK. There are a lot of problems
faced by this company and profitability, productivity and customer satisfaction has reduced
within a year. this company is also facing problem in hiring right kind of candidates and there
was increase in staff turnover. Hence, the managing director and board wants to implement
systematic staff development across the organisation and special board meeting is conducted for
discussing possible approaches to training and developing the workforce.
A general overview of this approach, and the typical types of activity that might be included
within it.
Training is defined as a process of learning and enhancing skills and knowledge within an
individual for performing particular task or job role. Essential for different organisations to have
various training and development approaches for employees and staff so that it is easy to
enhance their skills and abilities (Bakker, 2017). This provides help for the company to manage
their performance and increase profits and sales.
The advantages that this approach might offer to the organisation
After analysing the sales decline within 18 months, it is very essential for our organisation
to improve performance which can be achieved by providing effective training to our employees.
The management has arranged on the job training in which employs will be provided actual
and real experience regarding their job role which will help them to know more about
opportunities and threats within market. Main advantage of this method is that the human
resource managers will get immediate feedback of performance of employee. This will help in
taking remedial measures if employees are not performing well (Urick, 2017). Separate training
programs and activities are provided to such kind of employees. Main disadvantage of this
method is that there is a regular work slow and production competence will occur.
This organisation will also use job rotation and this is used as a training program for enhancing
skills of staff working at different levels of the company (Law, Hills, and Hau, 2017). Main
advantage of using this training program is that expertise are transferred to various department of