Assessment Criteria for BSBADV507: Develop a Media Plan
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This document outlines the assessment criteria for BSBADV507, which covers developing a media plan. It includes elements for competency demonstration, foundation skills, assessment requirements, and assessment tool definition list.
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Student’s Name: Who is your Trainer: Date:1stJune, 2018 Teacher Remarks: Syed Saqib Hussain Meenu Sharma Dharna Vyas
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P a g e|1 Assessment criteria for BSBADV507 Develop a Media Plan In this document, you will find the foundation of what is required to become competent in this unit. For further information on each element, you can refer to the Assessment Matrix. Included in this document are the elements for the unit, foundation skills, assessment requirements as well as an assessment tool definition list and the crucial observation and third party check lists. As well as all of the areas covered here, each student must also complete all workbook activities, case studies and major activities, where stated, to become competent within this unit. NOTE – Re-assessment: Students will have amaximum of two (2) reassessmentsattempts if competency is not achieved in the first instance. The final grade of‘C’forCompetentor‘NC’forNot Competentis only given at the completion of the unit of competency when all components or parts of the assessment are graded as‘S’for Satisfactory.Unsatisfactory results are marked asNS. Elements for Competency Demonstration Elements for Competency Assessment: 1.Define media requirements 2.Select media vehicles 3.Determine media schedule 4.Produce media plan Performance Evidence: Evidence of the ability to: Produce a media plan for an advertisement which: odefines media requirements of an advertising brief ospecifies rationales for media vehicles chosen oensures media schedule meets requirements of the brief ocontains budgetary allocation for each advertising medium Develop measures to assess effectiveness of media vehicles selected. Foundation Skills: Reading
P a g e|2 Identifies, analyses and evaluates complex texts to determine requirements of advertising brief, and legislative, regulatory and business requirements Writing Writes in a range of styles to suit job requirements and different audiences Oral communication Uses appropriate techniques, including active listening and questioning, to convey and clarify information Numeracy Analyses and processes complex data to determine schedules and budget Navigate the world of work Takes full responsibility for following implicit and explicit voluntary constraints related to budget, legal and ethical requirements in selection of media vehicles Get the work done Takes responsibility for planning, sequencing and prioritising tasks and own workload for efficiency and effective outcomes Analyses relevant information to inform decisions about media requirements to conform to the brief Utilises continuous improvement and testing strategies to ensure effectiveness of final media plan Uses familiar digital technologies and systems to enter data, organise and present information
P a g e|3 Knowledge Evidence: To complete the unit requirements safely and effectively, the individual must: Outline and explain data analysis and matching techniques List organisational products and services offered Identify organisational budget and resource constraints Identify principles and characteristics of advertising media, types of media and advertising strategies Identify and explain key provisions of relevant legislation, codes of practice and national standards affecting business operations Identify and explain ethical principles relating to advertising industry Define terms for describing media audiences. Assessment Conditions: Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the business development – advertising field of work and include access to: Relevant legislation and codes of practice Organisational policies and procedures Industry software Office equipment Business technology. Assessors must satisfy NVR/AQTF assessor requirements. Links: Companion volumes available from the IBSA website: http://www.ibsa.org.au/companion_volumes
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P a g e|4 Any observations and practical assessments must be recorded in the observation checklist. All practical tasks should be demonstrated during the length of the course. As the instructor, you must maintain a record demonstrating the date of the practical activities and any comments relevant to the performance of each student. Where a student is not able to demonstrate competence in a practical observation activity, further questioning should be put in its place. As the instructor, you could be assessing the student’s literacy, numeracy and language skills, as well as the content and context of his/her answers. In some cases, you will have to adjust and amend the assessment tools, using different and varied methods (such as oral assessment), to allow students to be assessed according to their needs and abilities.
P a g e|5 Assessment Tool Definitions Assessment ToolHow is it used? What is it? Learner Workbook Activities (Entire completion is required) Each student should be given a Learner Workbook which will hold a number of activities, both formative and summative, that all need to be completed in conjunction with the appropriate sessions. The PowerPoint, Learner Guide and instructor should provide further information to help with the activities. Observation/Demonstration (To be completed for each numbered point as stated on the checklist) An observation should be completed for each of the students by the instructor. If the tasks aren’t everyday actions, a simulated environment is acceptable or a demonstration can be set up. An observation checklist can be found at the end of this document. Major Activity (Entire completion is required) A Major Activity is a summative assessment and can be found in the Learner Workbook, after all of the activities are completed. This is an extended piece of summative assessment which should take anywhere between 1-2 hours and every student should complete this work. It is a requirement for each unit to check knowledge and understanding. Skills and Knowledge Activity (Entire completion is required) A Skills and Knowledge Activity is a summative assessment and is found before the Major Activity in the Learner Workbook. This should take between 1-2 hours and every student should complete this work. It is a requirement for each unit to check knowledge and understanding of the foundation skills and knowledge evidence. Third Party (To be completed for each numbered point as stated on the checklist) A Third Party checklist is very similar to an Observation Checklist in its format, but it can be completed by someone who works with the learner and has witnessed them completing tasks which coincide with the elements of the unit. The checklist can be found at the end of this document. Case Study (Entire completion is required) Not all units will have Case Studies but those that do will be clearly stated within the PowerPoint and the Learner Workbook. It will appear as any other activity but it will be named ‘Case Study’ and will provide an example of a possible real life situation for the learner to read, interpret and then answer questions on. Learner Guide (To be used as an informational guide) The Learner Guide links with the Learner Workbook as it provides the information given during sessions and more. It can help students to further their knowledge and to also complete the activities. Evidence Document (Not a necessity for completion of unit but can be used as an aid or to collect further evidence) The Evidence Document lists all of the Elements and Performance Criteria with an area for written reports etc, to add evidence to the student’s portfolio. It can be used for any of the performance criteria, especially those which may not have been covered by any other assessment tool. The student can circle a number of the criteria that they may feel they need further evidence of or it can be used as a guide for completing further Observations and Third Party reports.
P a g e|6 Observation/Demonstration Throughout this unit, the learner will be expected to show their competency of the elements through observations or demonstrations. The observations and demonstrations will be completed as well as the formative and summative assessments found in the Learner Workbook. An explanation of demonstrations and observations: Demonstration is off-the-job A demonstration will require: Performing a skill or task that is asked of you Undertaking a simulation exercise Observation is on-the-job The observation will usually require: Performing a work based skill or task Interaction with colleagues and/or customers The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Each task must be observed. You will need to ensure you provide the learner with the correct equipment and/or materials to complete the task. You will also need to inform the learner of the time they have to complete the task; this will once again vary, depending on the task. Learner should be able to demonstrate they can: 1.Define media requirements 2.Select media vehicles 3.Determine media schedule 4.Produce media plan Learners should also demonstrate the following skills: Reading Writing Oral communication Numeracy Navigate the world of work Get the work done.
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P a g e|7 Observation/Demonstration Checklist Candidate’s Name Assessor or Observer’s Name Unit of Competence (Code and Title)BSBADV 507 Developing a Media Plan Date of Assessment1stJune, 2018 Location75 Gozzard Street, Gungahlin 2912 ACT, at CBTC. Demonstration TasksCompleted Materials and EquipmentProvided Tasks to be observed, demonstrated or simulated if appropriate YesNoComment 1.Define media requirements: Did the learner demonstrate that they could identifytarget audience characteristicsfrom advertising brief and prepare a detailed consumer profilewhich uses the same terms as those used to describe media audiences? 2.Define media requirements: Did the learner demonstrate that they could analyseproduct market factorsto determine reach and frequency requirements of advertising media selected? 3.Define media requirements: Did the learner demonstrate that they could analysecreative requirementsof advertising message and determine media implications? 4.Define media requirements: Did the learner demonstrate that they could identify mediamerchandising requirements from the advertising brief? 5.Define media requirements: Did the learner demonstrate that they could confirm media budget and identifylegal and voluntary constraints? 6.Select media vehicles: Did the learner demonstrate that they could weigh up relative merits of identifiedmedia Syed Saqib Hussain Meenu Sharma Dharna Vyas
P a g e|8 vehiclealternatives, taking past media performance into account? 7.Select media vehicles: Did the learner demonstrate that they could evaluate and test new or alternativemedia vehicleswith other advertisers and against proven vehicles? 8.Select media vehicles: Did the learner demonstrate that they could selectmedia vehiclesthat target the required audience, meetmedia requirementsand fulfil merchandising requirement within budget? 9.Select media vehicles: Did the learner demonstrate that they could selectmedia vehiclesthat meet creative, reach and frequency requirements of the advertising message to be achieved within budget? 10.Select media vehicles: Did the learner demonstrate that they could ensure selectedmedia vehiclesmeet legal and ethical requirements? 11.Determine media schedule: Did the learner demonstrate that they could ensure duration andtimingof media schedule meet requirements of the advertising brief? 12.Determine media schedule: Did the learner demonstrate that they could determinedistributionof messages over duration of schedule to meet requirements of the advertising brief? 13.Determine media schedule: Did the learner demonstrate that they could create amedia scheduleto satisfy advertiser? 14.Determine media schedule: Did the learner demonstrate that they could develop alternative media schedules for advertiser within budget? 15.Determine media schedule: Did the learner demonstrate that they could determine testing schedule for the media plan and continually modify media plan in accordance with results obtained?
P a g e|9 16.Produce media plan: Did the learner demonstrate that they could create media plan which defines media requirements of the advertising brief and provides evidence supporting each requirement? 17.Produce media plan: Did the learner demonstrate that they could specify recommended media and vehicle/s, andrationalefor their selection in the media plan? 18.Produce media plan: Did the learner demonstrate that they could ensure media plan contains abudget allocationper medium per advertising period? 19.Produce media plan: Did the learner demonstrate that they could identify anticipated impact of advertisingand measures to assess its effectivenessin the mediaplan? The candidate’s performance was: Not SatisfactorySatisfactory Further Comments: Candidate’s Signature Assessor/Observer’s Signature
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P a g e|10 Support Questions for observation checklist Candidate’s Name Assessor or Observer’s Name Unit of Competence (Code and Title) Date of Assessment Location The candidate’s performance was:Not SatisfactorySatisfactory Client Feedback Candidate’s Signature Assessor/Observer’s Signature
P a g e|11 Third Party Reports The Third Party Report should be completed by a senior member of staff i.e. a supervisor or manager, where possible. The report should cover the points below, with a description to show that the tasks have been witnessed over time, while working with the learner. Examples, times, dates etc. should be included, if possible. As this unit is about developing a media plan, you will need to have witnessed the learner within a working or training environment: 1.Define media requirements 2.Select media vehicles 3.Determine media schedule 4.Produce media plan. Ticking yes/no next to the tasks is required, as well as an accompanying report.
P a g e|12 Third Party Checklist Candidate’s Name Assessor or Observer’s Name Unit of Competence (Code and Title) Date of Assessment Location Demonstration Tasks Materials and Equipment Tasks to be simulated if not witnessed over time:YesNo 1.Did the learneridentifytarget audience characteristicsfrom advertising brief and prepare a detailedconsumer profilewhich uses the same terms as those used to describe media audiences? 2.Did the learneranalyseproduct market factorsto determine reach and frequency requirements of advertising media selected? 3.Did the learneranalysecreative requirementsof advertising message and determine media implications? 4.Did the learneridentify mediamerchandising requirementsfrom the advertising brief? 5.Did the learnerconfirm media budget and identifylegal and voluntary constraints? 6.Did the learner weigh up relative merits of identifiedmedia vehicle alternatives, taking past media performance into account? 7.Did the learner evaluate and test new or alternativemedia vehicleswith other advertisers and against proven vehicles? 8.Did the learner selectmedia vehiclesthat target the required audience, meetmedia requirementsand fulfil merchandising requirements within budget? 9.Did the learnerselectmedia vehiclesthat meet creative, reach and frequency requirements of the advertising message to be achieved within budget? 10.Did the learnerensure selectedmedia vehiclesmeet legal and ethical requirements? 11.Did the learnerensure duration andtimingof media schedule meet requirements of the advertising brief? 12.Did the learnerdeterminedistributionof messages over duration of schedule to meet requirements of the advertising brief?
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P a g e|13 13.Did the learnercreate amedia scheduleto satisfy advertiser? 14.Did the learnerdevelop alternative media schedules for advertiser within budget? 15.Did the learnerdetermine testing schedule for the media plan and continually modify media plan in accordance with results obtained? 16.Did the learnercreate media plan which defines media requirements of the advertising brief and provides evidence supporting each requirement? 17.Did the learnerspecify recommended media and vehicle/s, and rationalefor their selection in the media plan? 18.Did the learnerensure media plan contains abudget allocationper medium per advertising period? 19.Did the learneridentify anticipated impact of advertisingand measures to assess its effectivenessin themediaplan? The candidate’s performance was: Not SatisfactorySatisfactory Further comments: Candidate’s Signature Assessor/Observer’s Signature
P a g e|14 Third Party Evidence Confidential Information Name of Candidate RTO: Unit(s) of Competence As part of the assessment for the units of competency, we are seeking evidence to support a judgment about the candidate’s competence. As part of the evidence of competence we are seeking reports from the supervisor and other people who work closely with the candidate. Name of the supervisor: Workplace: Address: Phone: Do you understand which evidence/tasks the candidate hasYesNo provided/performed that you are required to comment on? As the assessor explains the purpose of the candidatesYesNo assessment? Are you aware that the candidate will see a copy of this form?YesNo Are you willing to be contacted should further verification of thisYesNo statement be required? What is your relationship to the candidate? How long have you worked with the person being assessed? How closely do you work with the candidate in the area being assessed? What is your technical experience and/or qualification (s) in the area being assessed? (Include any assessment or training qualifications.) Does the candidate: Perform tasks to the industry standards?YesNo
P a g e|15 Managed job tasks effectively?YesNo Implement safe working practices?YesNo Solve problems on the job?YesNo Work well with others?YesNo Add that to new tasks?YesNo With unusual or non-routine situations?YesNo Overall do you believe the candidate conforms to the standard required by the unit of competency on a consistent basis? Identify any training needs for the candidate: Any other comments:
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P a g e|16 Table of Contents Table of Contents.............................................................................................................................1 Candidate Details.............................................................................................................................2 Assessment – BSBADV507: Develop a media plan.........................................................................2 Competency Record to be completed by Assessor........................................................................3 Observation/Demonstration............................................................................................................4 Activities...........................................................................................................................................5 Activity 1A......................................................................................................................................5 Activity 1B......................................................................................................................................7 Activity 1C......................................................................................................................................8 Activity 1D.....................................................................................................................................9 Activity 1E....................................................................................................................................10 Activity 2A....................................................................................................................................11 Activity 2B....................................................................................................................................12 Activity 2C....................................................................................................................................13 Activity 2D...................................................................................................................................14 Activity 2E....................................................................................................................................15 Activity 3A....................................................................................................................................16 Activity 3B....................................................................................................................................17 Activity 3C....................................................................................................................................18 Activity 3D...................................................................................................................................19 Activity 3E....................................................................................................................................20 Activity 4A....................................................................................................................................21 Activity 4B....................................................................................................................................22 Activity 4C....................................................................................................................................23 Activity 4D...................................................................................................................................24 Skills and Knowledge Activity.......................................................................................................25 MajorActivity..............................................................................................................................28
P a g e|17 Candidate Details Assessment – BSBADV507: Develop a media plan Please complete the following activities and hand in to your trainer for marking. This forms part of your assessment for BSBADV507: Develop a media plan. Name:_____________________________________________________________ Address:_____________________________________________________________ _____________________________________________________________ Email:_____________________________________________________________ Employer:_____________________________________________________________ Declaration I declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person. Signed:____________________________________________________________ Date:_____________________1stJune, 2018__________________________________ If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below; This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of where we have listed or referenced documents or work and that no part of this assessment has been written for us by another person. Learner 1:____________________________________________________________ Signed:____________________________________________________________ Learner 2:____________________________________________________________ Signed:____________________________________________________________ Learner 3:____________________________________________________________ Signed:____________________________________________________________
P a g e|18 Competency Record to be completed by Assessor Learner Name:_______________________________________________________ Date of Assessment:_________1stJune, 2018__________________________________ The learner has been assessed as competent in the elements and performance criteria and the evidence has been presented as; Assessor Initials Authentic Valid Reliable Current Sufficient Learner is deemed:COMPETENTNOT YET COMPETENT (Please circle) If not yet competent, date for re-assessment:____________________________________ Comments from Trainer / Assessor: __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ Assessor Signature:________________________________________________________
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P a g e|19 Observation/Demonstration Throughout this unit, the learner will be expected to show their competency of the elements through observations or demonstrations. The observations and demonstrations will be completed as well as the formative and summative assessments found in the Learner Workbook. An explanation of demonstrations and observations: Demonstration is off-the-job A demonstration will require: Performing a skill or task that is asked of you Undertaking a simulation exercise Observation is on-the-job The observation will usually require: Performing a work based skill or task Interaction with colleagues and/or customers The observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Each task must be observed. You will need to ensure you provide the learner with the correct equipment and/or materials to complete the task. You will also need to inform the learner of the time they have to complete the task; this will once again vary, depending on the task. You should be able to demonstrate you can: 1.Define media requirements 2.Select media vehicles 3.Determine media schedule 4.Produce media plan. You should also demonstrate the following skills: Reading Writing Oral communication Numeracy Navigate the world of work Get the work done.
P a g e|20 Activities Activity 1A Estimated Time30 Minutes ObjectiveTo provide you with an opportunity toidentifytarget audience characteristics from advertising brief and prepare a detailedconsumer profilewhich uses the same terms as those used to describe media audiences.
P a g e|21 ActivityYour manager has asked that you recommend a target audience and develop a customer profile of the target audience. Based on the product and use the profile to make recommendations on how to attract the attention of your media audience. Choose a product that is different to the product in the Learning Activity. The product that you are going to sell is: The product to sell is Amazon Alexa, which is the unique product in its offering and is one of the smartest products available in the market. The product which got launched 6 months back has high utility and is a big competitor to Google Home, I phone Siri. What is the target market? What are the target audience’s characteristics? The Target market for the Product is Australia. Characteristic of the target audience is as follows: Male and Female above the age of 30 Tech enthusiasts Young Couples Young couples with Kids. Working Professionals. Corporate employees and business organizations. Profile the customer Behaviour –Hard core loyalists, high affinity for Technological products, Tech enthusiasts. Demographic- Age over 30 years, Both Male and Female,Single individual, families, old couple, new couples, Students, employees, professional Geographical -, Major cities of Australia such as Sydney, Melbourne, Canberra, Urban Population living in the cities, high density cities Psychographic-middle and upper class, struggler, achiever, explorer, reformer and succeeder What statistical information can you find about the market and where did you find the information? Geographical information is collected based on the areas such as states, suburbs, cities and regions. The information on the consumer profile can be found at Australia bureau of Statistics,www.abs.gov.au. Demographic information can be found through Census 2016, the next census
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P a g e|22 will come in 2022. What key information should your message have? Where would you obtain this information from? As the product is based on latest technology, it will briefly deliver the message on the basis of utility of the Product , such as: Alexa is always on. It is your smart personal assistant Can turn on the music for you, book an appointment, Internet of things, order food for you and many such functions. Alexa listens to you all the time and helps you in making important decision. The device can be easily turned off by tapping the Red button on the top. 9 microphones to listen to you even from a distance. The best digital smart assistant for the consumers at an affordable price. Based on the information provided above, complete the table below and describe the way in which you would attract the customer to your product. StepsExample 1.Place message in appropriate medium Social media will appeal to the millennial and the working class population. Television and Print for the family audience. 2.Represent the media audience within media Social Media- Young audience, 18-35 years, 35-50. TV and Print-Family audience, over 40 years of age 3.Include objects and activities enjoyed by each profile Video on Youtube showing how Alexa works. Engaging post on Social media 4 times a day to engage the tech audience. Contest on Social media
P a g e|23 on new utilities for Alexa. TV and Print- Communicating the price and discount offer for early purchase. Blogs- Showing the utility of the product. Twitter- Influence marketing for promoting the product. 4.Include topics and subjects that will appeal to each profile The topic can be: Book an appointment at your favourite restauraunt. Book movie ticket. Use Alexa as your personal assistant. Play your favourite music, genre and so on. Ask ALexa to inform you on your appointment for the day, week and month. 5.Use themes or background music appropriate for the genre of each profile House music-Family and Young married couple audience. Rock Music-Working professionals, individuals. 6.Think of the comfort of each audience which they can relate to Family audience and working professionals- Home/Apartment. 7.Make sure that you address the correct attitudes appropriate for each profile Young working professional will use Alexa to manage their day and do help them in playing their favorite music, movies making a
P a g e|24 call and other such things. Family audience will use it for their daily chores as an extension to Internet of Things 8.Make sure that you appeal to the desires of each profile. Alexa is most definitely the smartest personal Assistant, positioned as the ultimate efficient help for the target audience.
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P a g e|25 Activity 1B Estimated Time15 Minutes ObjectiveTo provide you with an opportunity to analyseproduct market factorsto determine reach and frequency requirements of advertising media selected ActivityTo determine reach and frequency, it is important that you determine the product market factors. Using the product that was used to answer the questions in Assessment Activity 1A, choose the product factors and discuss the reason for the decision by answering the following questions: Is your product convenient, differentiated, undifferentiated, established etc? ALexa is highly convenient and helpful as it keeps sitting at one place and listen to its consumers with the use of microphone. The product is highly differentiation as its only competitor is Goole Home, which only uses 5 microphones and is not as effective as Alexa. Amazon has established its market dominance by its earlier developed product, Fire Stick. Alexa has ensured penetration in Developed markets such as USA and Europe. The next are the emerging markets such as Asia and Australia. What level of involvement would your customer have? Explain why you chose this level of involvement. Alexa will have high level of involvement with the customers. Due to its unique utility in assisting an individual in their day to day tasks such as playing music, booking appointment, planning their day and also talking to other smart appliance which is connected via wireless technology. What impact do you feel that the level of involvement will have on reach and frequency of advertisement? The product will have a very strong impact and Alexa as a product will be be talked about in social and family gatherings. This will definitely impact the reach of the product to millions of customers and the frequency of advertisement has to be increased to make it a popular name in casual discussion. For Example: ALexa, please tell order me my favourite sushi and play “Boulevard
P a g e|26 of Broken Dreams”. Activity 1C Estimated Time15 Minutes ObjectiveTo provide you with an opportunity toanalysecreative requirementsof advertising message and determine media implications. ActivityWhat is the aim of a creative brief? It helps in understanding the required of the client and what does he expects from the advertising campaign. It helps in providing the aims and objectives of the advertising campaign. TO summarize a client brief gives a clear idea of client expectation from the advertising campaign. What are the requirements of the creative brief? Advertisement showing the customer taking action to purchase the product. Advertisement seen as a promotional activity. It has to be ensured that the ad does not interrupt the client viewing time, it has to be engaging enough to take the attention of the customers. Choose three creative requirements and explain them in your own words. Give
P a g e|27 an example of a time when you would use each? Usage of uncluttered medium-Using email and television as media source. Email can be used during the afternoon hours and Television during the evenings post 8 . Color-Yellow color to be used as it demonstrates energy, optimism and joy in the advertising campaign. Bill board advertising- To be used through out the city on major flyover, near malls and shopping centres.
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P a g e|28 Activity 1D Estimated Time15 Minutes ObjectiveTo provide you with an opportunity toidentify mediamerchandising requirementsfrom the advertising brief. ActivityWhat is the connection between the advertising brief and the media merchandising requirements? Merchandising is the media and the advertising used to promote and sustain the product which a client wants to sell. It is important that media goals are achieved by using the right kind of media. Hence, based on the advertising brief the media merchandising requirement has to be mapped for the optimum utilization of media You are going to develop media requirements for a computer (Use a computer that you are familiar with). Choose three media from Appendix No.2 that you believe are appropriate. I am using Mac Book Air as the Product Broadcast Media- Including television Internet Advertising- Web based advertising Narrowcasting-Aimed at specific targeting. Complete a media evaluation of the three types of media vehicles and choose one media as your primary media? Make sure you clearly explain why you chose that media.
P a g e|29 Television (Broadcasting Media)-This media vehicle is used to target the mass audience, predominantly the family audience. Television is still a popular media in most of the parts of Australia and it helps in spreading good brand and product awareness Social Media Marketing-Social media marketing has gained dominance in the last decade. Due to the growing internet penetration across the globe and the rise of millennial generation, social media becomes a important tool in the hands of marketers. Google Ad words- Google is the biggest search engine in the world. It helps in showing the ad according to the key word written in the search bar of Google search engine. It helps in catering to the entire internet audience and is extremely effective tool
P a g e|30 Activity 1E Estimated Time15 Minutes ObjectiveTo provide you with an opportunity toconfirm media budget and identifylegal and voluntary constraints. ActivityWhen you are allocated a budget, what should you consider? Stage of the life cycle the product is in presently. Existing market share of the brand. Number of competitors in the market. Frequency of the advertisement. You have allocated a commercial into a children’s television time slot for adult makeup. Using your knowledge of legal and voluntary constraints, do you believe that this is considered ethical? Australian community and media authority keeps a strong regulation for the content to be shown on children’s programme and it has to be in resonance with the content for the children. In view of ACMA it is considered as unethical as children don’t have to do anything with adult makeup
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P a g e|32 Activity 2A Estimated Time15 Minutes ObjectiveTo provide you with an opportunity toweigh up relative merits of identified media vehiclealternatives, taking past media performance into account. ActivityUsing Appendix Number Two reflect on the different merits of the media alternatives. Choose four that you are unfamiliar with. Discuss and compare them in terms of merits. Television- it has a higher impact than any other medium on the consumers and it appeal more to the consumers. Radio- It helps in bringing the product and services in front of the consumers and helps in building brand awareness. Internet Advertising- Internet advertising is used to cater to the mass audience as well as highly targeted audience. Billboard/Hoarding- It helps in building top of the mind brand recall for the consumers and also helps in building a brand awareness by sticking in the minds of the consumers. You should also consider what impact past media performance would play if you were to use these media vehicles. Would the change in trends have an impact on the viability of the media vehicle in the present? Discuss. Absolutely, it is extremely important to see the changing trends in how different media vehicles have been behaving, as it calls for change in the strategy of using the media channels. For example, if TV is becoming less popular ad people are opting out of it then TV has to be removed from the strategy. If SOCIAL media advertising is in vogue, and giving a good return on Investment that more efforts and spend has to be on social media.
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P a g e|34 Activity 2B Estimated Time20 Minutes ObjectiveTo provide you with an opportunity toevaluate and test new or alternative media vehicleswith other advertisers and against proven vehicles ActivityWhat is the importance of testing your media vehicle? Testing the media vehicle helps in understanding the return expected out of the media vehicle and thus appropriate media vehicle can be used. It also helps in determining the overall strength of the advertising campaign. What should you remember when you pre-test advertising? Pre-test advertising is usually done during the development process and helps in beta testing of the campaign. The best part is that it helps in identifying the strength and weakness of the campaign and accordingly minimizes the weakness of the campaign by evaluating the results. Choose two types of pre-tests. Briefly explain what they do. Using your explanation, discuss which is one you feel is more reliable. Why? Trailer Test- It is one of the effective pre advertising test technique. In this coupons are given to group of customers. One group is shown the advertisement and the other group is not. If the group, to whom the advertisement is shown, buys more products then the advertisement is highly effective. Telecast Test-In this testing technique, test ad is shown to the viewers in actual program, and their feedback is taken. Based on the feedback received the ad is modified and actual test is shown to the consumers.
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P a g e|36 Activity 2C Estimated Time20 Minutes ObjectiveTo provide you with an opportunity toselectmedia vehiclesthat target the required audience, meetmedia requirementsand fulfil merchandising requirements within budget. ActivityChoose one media vehicle to reach the specific target markets listed below. Why did you choose these media vehicles? Target MarketMediaWhy? Teen make-upSocial MediaThe target audience is mostly on social media channels. Colgate ToothpasteTVThe decision maker for buying of toothpaste is the females, thus television is the right medium for them Fructus ShampooSocial media & TVThe product is targeted not only to the millennial but also to the family audience. ComputerInternet advertisingPeople buying computer devices use internet to search the best computer device available in the market. Thus it makes sense to market the product on internet. Choose one of the target markets above. You find that customer attrition for the product has occurred. What should you do? For example if teen make up is not selling and the target market is the teen agers. It means that there is definitely something wrong with the product positioning and the media vehicle. Thus, in order to improve the situation, the timing of the advertising campaign has to be changes and the ad has to be modified to give more targeted information to the target audience.
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P a g e|37 The conversion rate for the current customer is 50,000. The leads that lead to a sale are only 40%. The level must be 50% as 40% is breaking even. What options do you think are available to you? This clearly shows that CPM or the number of impression of the ad shown to the consumers is less. Thus the only option available is to deliver more impression and increase the reach of the campaign. Activity 2D Estimated Time25 Minutes ObjectiveTo provide you with an opportunity toselectmedia vehiclesthat meet creative, reach and frequency requirements of the advertising message to be achieved within budget ActivityWhat is the GRP? What does it do? GRP is also called as the Gross Rating Points. It is used to measure the size of the audience reached by a specific media vehicle.It is basically a formulae for establishing a relationship between the reach, frequency and the rating point. The formulae goes as: R*F=GRP Using the Ostrow Model of Effective Frequency, explain the level of frequency for the new $500.00 suit you buy every six months. A new suit every six month means it is a high frequency buying product, thus the frequency is +2 in this case in accordance to the Ostrow model. Do you believe that you can reach customers at 100%?
P a g e|38 It is possible but it can’t be said with utmost surety. Gaps in advertising reduces the effectiveness of the reach of the campaign In reaching customers to create awareness, it is important that you make sure that one of three points exists. What are the three points? Run advertisement over a longer period of time on a continuous basis. Level of frequency of the advertisement Media channel has to be consistent. Creative ads have three elements. Briefly explain each element and give an example of products you are personally have had experience with. Connectedness-It ensures that advertisement must reflect the level of empathy which makes customers to buy the product. For example, I built a strong connect with Nokia’s smartphone, the ad demonstrated that Bothie camera solved my camera issues Appropriateness-Appropriateness evaluates the level of creativity used in the advertisement and positioning for the brand. It has to be ensured that single type of message is sent to the audience. I believe that Coca – Cola is one company which ensures appropriateness in its advertising campaign Novelty-These are the ads which surprise the consumers by the uniqueness and freshness of the advertisement. I am always awestruck by ads of Sprite, it always has high elements of uniqueness and freshness.
P a g e|39 Activity 2E Estimated Time15 Minutes ObjectiveTo provide you with an opportunity toensure selectedmedia vehiclesmeet legaland ethical requirements ActivityIf you are running a telemarketing campaign to create awareness for your product, what do you need to be aware of? One has to be aware of the code of practices of the Australia which can impact the media vehicle. Advertising federation of Australia-Provide list of advertising codes and practices. Australian communication and Media authority Australian competition and consumer commission. Free TV Australia-It represents all of Australia’s free to air TV licenses and gathers consumer’s feedback. Do you think that Anti-discrimination law is an issue in advertising? Research how? Anti-Discrimination law is an issue in advertising as it impacts the consumers across the globe. For example if Black People are shown in a bad or poor light, it is ethically wrong, also there are strong chances that the campaign will suffer major flak due to the discrimination. What is ethics in advertising? ACMA is the regulatory code which ensures that advertisement is legal, honest, decent and truthful. Some of the areas which code of ethics include are: Advertising to children. Community standards determined by the advertising standards all the time. Ensure that the advertisement is not misleading and deceptive in any manner. Other codes include: Alcohol beverage code
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P a g e|40 Therapeuticgoods advertisisng code. Weight management industry code of practice ASTRA code of practice.
P a g e|41 Activity 3A Estimated Time15 Minutes ObjectiveTo provide you with an opportunity toensure duration andtimingof media schedule meet requirements of the advertising brief ActivityGive an example of when you are timing each product based on the following advertising. TimingProduct Continuous advertisingCoca Cola, Amazon Pre-launch advertisingAlexa. Google Home Pre-sales advertisingGoogle home Seasonal advertisingFrooti, Fresh Juices, cola drinks Continuous advertising-It is the advertising which is done evenly throughout the year as the products are sold throughout the year. For example smartphone companies show their ad round the year. Pre-Launch Advertising- It allows for the people to know what the company is , what it is offering and it gives a pre hand knowledge about the product to be launched in the market. Example include Events, sponsorship and so on. Pre-Sales advertising-This helps in generating the lead of contact who might be interested in the prodcuts, it helps in creating a buzz before the product is actually produced. Seasonal advertising- This is done when the product has seasonal appeal and does not have product viability and availability round the year.
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P a g e|43 Activity 3B Estimated Time15 Minutes ObjectiveTo provide you with an opportunity todeterminedistributionof messages over duration of schedule to meet requirements of the advertising brief ActivityChoose a product and answer the following for the product: Name of product- Mac AIR 2 The nature of the product – It is a computer device, Apple products are sold out as soon as they are rolled out in the market. However the product are available and have high demand throughout the year The nature of the target audience-The target audience is ranging from 18-45, mostly millennials who are working professional and tech enthusiasts. Stage of product life cycle–The product is new in the market, hence it is the introduction stage. Competitors scheduling –HP, Lenovo, Dell and Microsoft are coming up with their product offering at the same time when Apple is launching its product. Advertising budget–Total of 10,00,000 AUD is given to the campaign. Government legislation –Advertising federation of Australia, Australian communication and media authority, Australian communication and media authority, Australian performing right association.
P a g e|44 Based on the message and the information completed above, explain which media option you would use to advertise the product. The best available media option is usage of digital marketing and social media marketing. Social media marketing will help in targeting the content at the tech audience and the millennial who is the large part of the target audience of the product. In the similar manner, based on the consumers online behaviour specific content can be pushed to the consumers in the website they visit more often. Activity 3C Estimated Time15 Minutes ObjectiveTo provide you with an opportunity tocreate amedia scheduleto satisfy advertiser ActivityCreate a media schedule on the product used in 3B Duration of the Media plan will be for 6 months- 2 months pre launch, 2 months pre sales and 2 month when the product is in the market. The frequency of event will be 4. It is a continuous operation. What is the placement of an advertisement? The advertisements will be shown in 4 slot: 8-10 AM, 2-4 PM, 8-10 PM and 11-1 AM .The time slots are picked in resonance to the target audience which is the tech enthusiasts and business professionals.
P a g e|45 What is the size/length of advertisements? Apple also focuses on showing the new features and does not wants to waste the time of the consumers. Moreover, on Social media long advertisements do not have a higher rate of conversion, thus the ideal length of the advertisement is 45 seconds. Activity 3D Estimated Time15 Minutes ObjectiveTo provide you with an opportunity todevelop alternative media schedules for advertiser within budget ActivityUsing the product above and a budget of $30,000.00 design a media schedule and explain what the schedule and product and schedule is targeting at. Why? As explained earlier, the time slot for the ad will be : 8-10 AM 2-4 PM 8-10 PM 11-1 AM The ad will be shown in continuity and is targeted at the millennials and tech enthusiasts
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P a g e|46 PublicationJanFebMarchAprilMayJuneTotal Tech Magazine 50003000200010,000 Social Media 40004000400040002000200020,000 Affiliate marketing Commissio n of the product (2%) IMpressions80007000600050005000500036,000
P a g e|47 Activity 3E Estimated Time15 Minutes ObjectiveTo provide you with an opportunity todetermine testing schedule for the media plan and continually modify media plan in accordance with results obtained ActivityThere are two models of continuous improvement: The PDCA Cycle and MBO. Choose one and use the product used in 3.4 to explain the process using that product. PDCA cycle-It is used to testing the schedule by using Plan-Do-Check-Act cycles. Plan-During the testing process it is important which media vehicle has to be used depending upon the frequency and reach of the vehicle. This data helps in measuring the impact of the testing schedule, based on which the Mac Air 2 media vehicle and its scheduling can be changed. Do-DO can be understood as the corrective action, it ensures the impact of the advertisement after changing the media vehicle or the plan. It helps in doing less damage. Check-This is the process of checking the test audience result and their analysis after the change. Act-This is to be done when the changes imposed have not been working, then again the cycle has to be implemented.
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P a g e|49 Activity 4A Estimated Time15 Minutes ObjectiveTo provide you with an opportunity tocreate media plan which defines media requirements of the advertising brief and provides evidence supporting each requirement ActivityUsing the product that you have used in 3C, design a brief outline of a media plan under the following headings: A media plan is crated after the communication objectives and goals are created. The following is a must and should for the media pan: Target audience Selection of appropriate media channels Determining the advertising platform with USP Finding the media reach A list of media vehicle Format of advertisement Cost of space and the time duration Budget for the advertisement Dates of the campaign Media Channel AllocationDescriptionRationaleTarget CPM Local TV300,000Increase awareness in family audience Still a popular media channel for brand awareness 4 impression a day Radio100,000Increasing awareness and top of mind recall Useful for people on the go 50 times in a day Print200,000Increasing product and brand awareness Very popular for business professionals 4 print ad every month Digital Media On commission Sales of the product Affiliate marketing helps in better ROI 100,000 Impressions to be delivered Social Media Marketing 500,000Creating awareness , generating internet, creating desire and Great tool for the target audience of the product which is the millennial 500,000 impression on Social media channels
P a g e|50 finally action to call for the product All figures in Dollars Activity 4B Estimated Time15 Minutes ObjectiveTo provide you with an opportunity tospecify recommended media and vehicle/s, andrationalefor their selection in the media plan ActivityUse the media vehicles chosen in Activity 4A and explain why you chose each. Television- Television is still one of the hugely popular media for advertisers. It not only helps in reaching a good audience, it is extremely great platform for
P a g e|51 generating emotions in people which result in product purchase. Overall a great platform to build connection with the target audience. Radio- A large number of population commute via metro or cab, these people mostly listens to radio. Thus radio helps in targeting people on the go. It also helps in ensuring connectedness from the TV advertisement. Digital Media-Online audience go through a variety of web pages to consume information and make their decision in purchasing a product. Apple here can leverage the platform to target the consumer on their online behaviour and make them interested in the product offering Social Media- Millennial is the target audience for the company’s product. Social media platforms ensure 2 way communications which can help in understanding the customer feedback on the product and their taste and preferences. Thus, due to their great engagement and conversation platform it is highly recommended. Print-Print is used to measure the reach and show the strength of the company. A full page jacket ad is sufficient to grab the eyeballs of the consumers. You have been asked to recommend media vehicles for a new promotion. Find the following . New Media vehicles can be: Event & Sponsorship Blogs Usage of AR and VI Billboard and Hoarding Which media vehicles would you choose and why?
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P a g e|52 Event and Sponsorship- It helps in targeting a specific audience which is interested in the event and ensures a wider reach, which otherwise is impossible to achieve. Blogs- Apple has strong brand loyalist who are primarily tech enthusiasts. The company can create strong content for its loyal audience and update them on the product features and specification .It would also help in creating a positive word of mouth. Billboard and Hoardings- Billboard are an excellent media vehicle for targeting the city audience. People on the go and look up at the billboard and engage with the company’s offering.
P a g e|53 Activity 4C Estimated Time15 Minutes ObjectiveTo provide you with an opportunity toensure media plan contains abudget allocationper medium per advertising period ActivityRead through the different types of ways in which a budget should be allocated. Choose which you believe is appropriate to you and explain why you would choose that option. Budget allocation is essential for the ongoing success of the organization; it is usually set up for duration of month, quarter, 6 months and an year. It is the onus of the marketers to use the budget in such a way to ensure a good Return on Investment. One of the best budget allocation methods is Pay per click. Pay per click in the simplest of terms can be understood as what the advertisers are ready to pay if someone clicks on the link. It is also called as paid search and search engine marketing. It is an auction platform and advertisers have to place their bids to place their ads on the result page of the search engine. It is normally observed that higher is the bid of the advertiser, the better they are positioned in the search results. Thus, in case of Mac Air 2, the aim is to increase the awareness of the product, hence whenever they are looking for a laptop, or searching for a good laptop, Mac Air will appear on top, thus helping the company to create a top of the mind recall and push them to buy the product by clicking on the link.
P a g e|54 Activity 4D Estimated Time15 Minutes ObjectiveTo provide you with an opportunity toidentify anticipated impact of advertising andmeasures to assess its effectivenessin themediaplan ActivityUsing the product used from 3.3 -4.2, recommend which measurements would you use. Why? Choose at least four that can be used in alignment with the media vehicles that you chose. CPM-Also called as Cost per million. This metric is useful for Mac Air 2, the purpose is to show impression to the consumers, and CPM is effective as one has to pay only for the number of times the ad is shown to the consumers. Cost Per acquisition-This is used in the case when the marketing is pushing and the media owners are willing to shell improve their offering. It is calculated by finding the cost to get the lead and finally the cost in conversion of lead to induce a purchase of the product. It is extremely effective for high tech product Mac Air 2 Cost per Click- Also abbreviated as CPC, It is the highest amount the advertiser is willing to pay for a click. Advertisers usually go for this metric when they are looking for high conversion rates. Cost per call- Advertisers are these days using this metric to verify the genuinely of lead and save their money. In this, the advertiser for each call he receives at the call centre by clicking on the company’s link.
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P a g e|56 Skills and Knowledge Activity Estimated Time60-120 Minutes ObjectiveTo provide you with an opportunity to demonstrate your knowledge of the foundation skills, knowledge evidence and performance evidence. ActivityComplete the following individually and attach your completed work to your workbook. The answers to the following questions will enable you to demonstrate your knowledge of: Produce a media plan for an advertisement Develop measures to assess effectiveness of media vehicles selected Reading skills Writing skills Oral communication skills Numeracy skills Navigate the world of work Get the work done Outline and explain data analysis and matching techniques List organisational products and services offered Identify organisational budget and resource constraints Identify principles and characteristics of advertising media, types of media and advertising strategies Identify and explain key provisions of relevant legislation, codes of practice and national standards affecting business operations Identify and explain ethical principles relating to advertising industry Define terms for describing media audiences. Get the learners to work in pairs. They are to complete the advertising brief for each other and represent the client. Give the learners an appropriate period of time to choose and agree on products. Provide learners with a set budget of $500,000.00 However, this amount may vary according on the segment of the market they are advertising to and its size, whether they have a niche market, etc. Ask each learner what their products are and make sure that partners do not match too closely. Learners will need to have access to the internet. By completing the advertising brief, learners can identify with the role of the client and obtain an opportunity to experience that aspect of the learning process. If you find it easier, please complete the advertising brief and give the learners a set product, etc. Advertising brief. Name of brand:
P a g e|57 Product: Product Description: What is your product/service? The Communication Task: The advertising campaign Advertising / creative objectives What is your advertising try to achieve? Awareness/Trial/Purchase? A direct response? Increase market share or brand awareness Target market: Who is your product/service targeted to? Geographic, psychographic? Demographic? Behaviouristic? Market and brand performance What is its market share? Is it performing well or not? Why? Why not? Competition: Who are the competitors and what do they do? What is their market share? Why? Media/means of distribution: What media are you thinking of use? How is it effectively to reach the target audience What occurred? When? Where? Why? How much time was spent on it? Brand character: Why was your previous advertising (its attributes/characteristics) Brand image What brand image do you desire? How do you want people to feel about the product/brand? Should the image be sophisticated? Serious? Professional? Etc What mood should be projected? Positioning: What is the unique selling position? What are the key points of difference? What are the benefits to the consumer? Look/feel: The tone? Manner? This needs to reflect your previous positioning i.e. conservative, serious, dynamic and humorous Research: Do you have any insights relating to your product/service?
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P a g e|58 Legal/advertising code requirements: There are requirements by some industries that need to be addressed, including advertising industry codes. What are yours? Mandatories: What logo do you use, how it is used, colours, positioning statements, trademarks etc. Budget? Has a budget been set? What is it? Timing: When is the advertising going to happen? What are the timeframes to meet the deadlines? How measured? How will you measure the results of your advertising? i.e. Sales Other Considerations: Is there anything else that needs to be considered?
P a g e|59 MajorActivity Estimated Time60 – 120 Minutes ObjectiveTo provide you with an opportunity to demonstrate your knowledge of the entire unit. ActivityThis is a major activity – your trainer will let you know whether you will complete it during class or in your own time. Attach your completed answers to the workbook. You must individually, answer the following questions in full to show your competency of each element: 1.Define media requirements 2.Select media vehicles 3.Determine media schedule 4.Produce media plan Individually or in pairs, complete the following and present it as a portfolio; This is the start of the assessment process. From the Advertising brief from the skills and knowledge activity, complete the following questions and present them as a report / portfolio: 1.What is the name of your product? 2.Who is your target audience? List their characteristics. 3.Complete a consumer profile on your target audience. You may have to perform research on your target audience for this question. 4.Who is you media audience/s? 5.What product market factors do you feel will appeal to your target market for your product? 6.Complete a Creative Brief for you product. Make sure that you include the creative requirements within your brief. 7.What are the media merchandising requirements within the advertising brief? How will you address each? 8.How will you confirm your media budget? 9.What legal and voluntary constraints may impact on the decisions that you make? 10.Choose appropriate media vehicle for your media vehicle within your budget. Why is it important to consider past performance? –Use past performance as a way in which to improve. 11.Make recommendations on how you will test your media vehicles. Explain the
P a g e|60 reasons for your recommendations. 12.Confirm the way in which your target market is reached using the media requirements and media vehicles used. 13.Confirm that your media vehicles meet the creative, reach and frequency requirements within the agreed upon budget. 14.Confirm that the message and media vehicles operate within legal and ethical requirements. 15.Every advertiser is constrained in the media by their budget. For the optimum utilisation of money that is available, media scheduling needs to be performed. Once you have determined who the target audience is, the media to use; reach, frequency and the message, you should prepare the media schedule. 16.What should you have considered when you developed your media schedule? 17.If you have not considered any of these in your media schedule, please go back and do so now. How did you improve your media schedule? Why did you choose this strategy? 18.Pass the media schedule to your team partner. Is the schedule to their satisfaction? If not, how can you improve upon it? 19.Consider the forms of schedules and match it with the type of schedule outlining why you would need to do so. Make sure that you consider the schedule and the reason why matching it is important. 20.What continuous improvement method would you recommend for this project? Why? 21.You have completed your research. Now you need to complete a media plan to present to your client. 22.Your client has viewed the media plan and has asked that you explain the rationale behind choosing the media vehicles that you chose. Explain, giving examples. 23.Your client made an enquiry about the pay per click and asked you to make a recommendation about the option. They would be prepared to allocate a larger budget based on your recommendations. Discuss and back your recommendations up with examples of how Pay per click may or may not work for them. 24.What measures do you recommend that you should use to measure the effectiveness of the media plan?