BSBCMM511 Communicate with Influence Project Portfolio

COMMUNICATE WITH
INFLUENCE
BSBCMM511
P R O J E C T
P O R T F O L I O
STUDENT VERSION

BSBCMM511 Communicate with influence Project Portfolio
Contents
Section 1: Planning communication 5
Section 2: Preparing communication 8
Section 3: Presenting and negotiating 9
© Sydney City College of Management Pty Ltd RTO: 45203 CRICOS: 03620C Date Revision date Version
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BSBCMM511 Communicate with influence Project Portfolio
Student name:
Assessor:
Date:
Business this assessment is
based on:
Role assumed to complete
this assessment:
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BSBCMM511 Communicate with influence Project Portfolio
Section 1: Planning communication
1 Describe the organisation you are basing this project on.
1.1 What is the name of the organisation?
Organisation included in this project is Ozhouse Clean which are based on Melbourne. It was identified in
the year 2005 and is one of family owned business identified by James and Nancy Anderson.
1.2 What are the main activities of the organisation?
Ozhouse Clean Business is a business that is providing different professional service like residential
cleaning service like home clean and spring clean. It is also creating values in business through providing
its customer quality services.
1.3 What are the organisational objectives?
 Some of objectives of business of Ozhouse Clean are mentioned below:
 To increase number of client with 20%
 To implement environmentally sustainable practices in business.
2 Choose and describe a scenario in your organisation that requires you to present information to
others.
Remember: You will be creating a presentation to present material to two different groups of people
at two separate meetings. One of the groups of people you choose to communicate to must be
appropriate team members.
Ozhouse Clean is a business that is planning to adopt environmentally sustainable practices in
organisation. It is a business that is planning to adopt these practices in business due to which cost of
business has also incurred. In order to overcome of these costs, business needs to charge additional
cost of clients that also helps them. It is good for environment as well as for people living in that space
like old people and children. There are various advantage for adopting these practices to customers as it
does not create negative impact over health of people. It also allows people to make initiative towards
environmental development.
3 Understand organisational and legal requirements.
3.1 Describe any organisational policies and procedures that relate to communication (e.g. internal
communication policy, external communication policy, confidentiality agreements etc.).
Note: Attach proof of the policies and procedures to this section of your portfolio.
In order to communicate, organisation of Ozhouse Clean has meeting policy. There are different types of
meeting organised in organisation of Ozhouse Clean like staff meetings, management meetings, client
meetings and others. All these meetings can be arranged and chaired by executive team. Things
discussed in executive meetings cannot be discussed with staff members. Attendee of the meeting
needs to consider all things like place, time and date of meeting. There are also some policies and
procedures related to appointment as in this appointment are confirmed through E-mails. Some of
policies and procedure are related to meeting agendas where firm needs inform to embers of company
about meeting.
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April 2021 April 2022 1.0