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BSBHRM501 Manage Human Resource Services Learner Workbook

   

Added on  2020-05-16

61 Pages9364 Words172 Views
BSBHRM501Manage Human ResourceServices Learner WorkbookStudent’s Name:Teacher Remarks:

P a g e | 1Table of ContentTable of Contents.............................................................................................................................1Candidate Details.............................................................................................................................3Assessment – BSBHRM501: Manage human resource service......................................................3Competency Record to be completed by Assessor........................................................................4Observation/Demonstration............................................................................................................5Activities...........................................................................................................................................6Activity 1A......................................................................................................................................6Activity 1B......................................................................................................................................7Activity 1C......................................................................................................................................8Activity 1D.....................................................................................................................................9Activity 1E....................................................................................................................................10Activity 1F....................................................................................................................................11Activity 1G...................................................................................................................................12Activity 2A....................................................................................................................................13Activity 2B....................................................................................................................................14Activity 2C....................................................................................................................................16Activity 2D...................................................................................................................................17Activity 2E....................................................................................................................................18Activity 2F....................................................................................................................................19Activity 2G...................................................................................................................................20Activity 2H...................................................................................................................................21Activity 3A....................................................................................................................................22Activity 3B....................................................................................................................................23Activity 3C....................................................................................................................................24Activity 3D...................................................................................................................................25Activity 3E....................................................................................................................................26Activity 3F....................................................................................................................................27Activity 4A....................................................................................................................................28Activity 4B....................................................................................................................................29Activity 4C....................................................................................................................................30Activity 4D...................................................................................................................................31

P a g e | 2Activity 4E....................................................................................................................................32Skills and Knowledge Activity.......................................................................................................33Major Activity..............................................................................................................................36

P a g e | 3Candidate DetailsAssessment – BSBHRM501: Manage human resource servicePlease complete the following activities and hand in to your trainer for marking. This forms part of your assessment for BSBHRM501: Manage human resource service.Name: _____________________________________________________________Address:__________________________________________________________________________________________________________________________Email:_____________________________________________________________Employer:_____________________________________________________________DeclarationI declare that no part of this assessment has been copied from another person’s work with the exception of where I have listed or referenced documents or work and that no part of this assessment has been written for me by another person.Signed:____________________________________________________________Date:____________________________________________________________If activities have been completed as part of a small group or in pairs, details of the learners involved should be provided below;This activity workbook has been completed by the following persons and we acknowledge that it was a fair team effort where everyone contributed equally to the work completed. We declare that no part of this assessment has been copied from another person’s work with the exception of wherewe have listed or referenced documents or work and that no part of this assessment has been written for us by another person.Learner 1:____________________________________________________________Signed:____________________________________________________________Learner 2:____________________________________________________________Signed:____________________________________________________________Learner 3:____________________________________________________________Signed:____________________________________________________________

P a g e | 4Competency Record to be completed by AssessorLearner Name:_______________________________________________________Date of Assessment:_______________________________________________________The learner has been assessed as competent in the elements and performance criteria and the evidence has been presented as;Assessor InitialsAuthenticValidReliableCurrentSufficientLearner is deemed: COMPETENTNOT YET COMPETENT (Please circle)If not yet competent, date for re-assessment:____________________________________Comments from Trainer / Assessor:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Assessor Signature:________________________________________________________

P a g e | 5Observation/DemonstrationThroughout this unit, the learner will be expected to show their competency of the elements through observations or demonstrations. The observations and demonstrations will be completed aswell as the formative and summative assessments found in the Learner Workbook. An explanation ofdemonstrations and observations:Demonstration is off-the-jobA demonstration will require:Performing a skill or task that is asked of youUndertaking a simulation exerciseObservation is on-the-jobThe observation will usually require:Performing a work based skill or task Interaction with colleagues and/or customersThe observation/demonstration will take place either in the workplace or the training environment, depending on the task to be undertaken and whether it is an observation or demonstration. Each task must be observed. You will need to ensure you provide the learner with the correct equipment and/or materials to complete the task. You will also need to inform the learner of the time they haveto complete the task; this will once again vary, depending on the task.You should be able to demonstrate you can:1.Determine strategies for delivery of human resource services2.Manage the delivery of human resource services3.Evaluate human resource service delivery4.Manage integration of business ethics in human resource practice.You will also need to demonstrate the following skills:ReadingWritingOral CommunicationNumeracyNavigate the world of workInteract with othersGet the work done

P a g e | 6ActivitiesActivity 1AEstimated Time15 MinutesObjectiveTo provide you with an opportunity to analyse business strategy and operational plans to determine human resource requirementsActivityWhat is the link between operational and strategic plans?The strategic plan is the objectives and the condition of the external environment of the business and the way in which the company operates and the internal strength and weaknesses of the company to help them to strategize future planning activities. Operational plans on the other hand are the plan that follows the strategic plan. Itis the guide that is offered to the Human Resource to achieve the goals stated in the strategic plan. List at least five HR requirements that the HR department may need to source.The five requirements of Human Resource management are Assessment and development centres, career management, competency development processes, counselling and discrimination, vilification and harassment advice. These are some of the most important task that most crucial requirement of HR (Cascio2018). Explain the resource requirements for each item. The answers will vary from organisation to organisation.Each of the human resource requirements there are various resource requirements that each of them require to be fulfilled.

P a g e | 7The resource requirement for the assessment and development centres are thvarious assessment test that the need to take up for testing the behaviour of the candidates. Career management will require that the HR to offer chances to the staffs so that they can obtain their goals and financial security.For competency development process the HR department is likely to provide specialised training in the organization to improving the skills needed to meet the future needs.Counselling can be provided to retain better employees for the organization by arranging counselling classes (Cascio2018). Discrimination, vilification and harassment advice the HR of the organization requires to maintain strong workplace law for making a safe place for the employees.

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