Project Assessment (Event 1 of 2)

1. Project assessment (Event 1 of 2)
Criteria
Unit code, name and release number
BSBHRM501
Manage Human Resource s services (Release 1)
Qualification/Course code, name and release number
BSB50618 – Diploma of Human Resource s Management (3)
Student details
Student number
Student name
Assessment declaration
This assessment is my original work and no part of it has been copied from any other
source except where due acknowledgement is made.
No part of this assessment has been written for me by any other person except where
such collaboration has been authorised by the assessor concerned.
I understand that plagiarism is the presentation of the work, idea or creation of another
person as though it is your own. Plagiarism occurs when the origin of the material used is
not appropriately cited. No part of this assessment is plagiarised.
Student signature and Date

Version:
Date created:
Date modified:
This assessment can be found in the: Learning Bank
The contents in this document is copyright, and should not be reproduced without the permission of the TAFE
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refer to our website or your teacher as appropriate.

Assessment instructions
Table 1 Assessment instructions
Assessment details Instructions
Assessment
overview
The objective of this assessment is to assess your knowledge and
performance as would be required to:
 Plan, manage and evaluate Human Resource service
 Integrate business ethics.
Assessment Event
number
1 of 2
Instructions for
this assessment
This is a project based assessment and will be assessing you on
your knowledge and performance of the unit.
This assessment consists of four parts:
1. Foundations of Manage Human Resource Services
2. Human Resource Service Delivery Plan
3. Consultation
4. Service Level Agreement
This assessment also contains:
Assessment feedback
Assessor observation checklist
Submission
instructions
On completion of this assessment, you are required to upload it or
hand it to your assessor for marking.
Ensure you have written your name at the bottom of each page of
this assessment.
Submit the following documents:
1. Completed BSBHRM501_AE_Pro_1of2 assessment
document.
2. Part 2, Task 1: Human Resource s Service Delivery Plan.
3. Part 2, Task 2: Service Delivery Plan.
4. Part 3, 2a-c (if not included in assessment document).
5. Part 4: Service Level agreement.
You may also be required to submit video evidence, where
required.
It is important that you keep a copy of all electronic and hardcopy
assessments submitted to TAFE and complete the assessment
declaration when submitting the assessment.

Assessment details Instructions
What do I need to
do to achieve a
satisfactory
result?
To achieve a satisfactory result for this assessment:
 All questions must be answered correctly and in your own
words. Tips to avoid plagiarism are located on the TAFE
NSW Library Services page
(https://tafensw.libguides.com/copyright/plagiarism).
 This may involve your assessor, allowing you to resubmit
some of your answers. Alternatively, your teacher/assessor
may ask you additional questions to confirm your
understanding and knowledge of the topic area.
 All parts of the observable task must be performed to a
satisfactory level as indicated in the criteria section of the
Assessor Observation Checklist.
What do I need to
provide?
Access to:
 business technology including a computer with relevant
software and internet
 student workbook, training materials and other research
you have completed.
You may also require access to:
 a video recording device, such as a smartphone, or access to a
video meeting platform, such as Skype, Microsoft Teams or
Zoom so that you can record the meeting role plays. You may
also need a webcam to do this.
What the assessor
will provide?
Access to:
 learning materials
 learning management systems such as online learning
platforms, where applicable
 business strategies and operation plans
 relevant legislation, regulations, standards and codes
 interaction with others.
Due date and time
allowed
The assessment must be submitted by the due date noted on
the Unit Assessment Guide. If you study online, you can find
assessment due dates/time allowed/venue information on your
online platform on the Assessments page or in your training plan.
You should allow a minimum of seven hours to complete this
assessment. You may need additional time for preparation,
research and revision to ensure you have responded to each
question satisfactorily.
Supervision This is an unsupervised assessment.

Assessment details Instructions
Your assessor may ask for additional evidence to verify the
authenticity of your submission and confirm that the assessment
task was completed by you. This may include oral questioning,
comparison with in-class work samples, or observation.
Assessment
feedback, review
or appeals
In accordance with the TAFE NSW policy Manage Assessment
Appeals, all students have the right to appeal an assessment
decision in relation to how the assessment was conducted and
the outcome of the assessment. Appeals must be lodged within of
the formal notification of the result of the assessment.
If you would like to request a review of your results or if you have
any concerns about your results, contact your Teacher or Head
Teacher. If they are unavailable, contact the Student
Administration Officer.
Contact your Head Teacher for the assessment appeals
procedures at your college/campus.

Specific task instructions
The instructions and the criteria in this assessment below will be used by the
assessor to determine whether you have satisfactorily completed the requirements of
this assessment. Read the entire assessment before commencing. Where
appendices are submitted, ensure your name is in the footer of each page, you have
used a suitable filename and you have noted on this assessment an appendix has
been submitted.
All sources are to be referenced using Harvard referencing. Refer to the TAFE NSW
Smart study guide (http://tafenow.com.au/images/pdfs/referenceguideHQ.pdf) for
information on this.
This assessment is separated into four parts.
Part 1: Foundations of Manage Human Resource Services
Short answer questions designed to provide the foundation knowledge required to progress
to your research tasks and plans.
Part 2: Human Resource Service Delivery plan
Develop a Human Resource Service Delivery plan within legislative, organisational and
business ethics frameworks for an organisation with which you are familiar.
This part assesses your skills and knowledge to plan Human Resource service delivery.
Part 3: Consultation
Consult and communicate with managers about your Human Resource s Service
Delivery Plan developed in Part 2 to identify variations to the plan.
Part 4: Service Level Agreement
For one Human Resource service in Part 2, develop a Service Level Agreement
between the Human Resource s team, service providers and client groups.
This part assesses your skills and knowledge to manage the delivery of Human
Resource services.

Part 1: Foundations of Manage Human Resource s Services
For this task, you are required to complete a series of questions to demonstrate the
foundation knowledge for planning, managing and evaluating the delivery of Human
Resource services.
1. Human Resource s strategy
a. Explain the objectives of strategic Human Resource s plans and the steps in
the strategic Human Resource s planning process. Your response should be
approximately 150 to 200 words.
Human Resource strategy is mainly formed to create and develop strong workforce
for the organisation.
Need of strategic plan:
Every organisation needs strategic HR plan because without planning no implication
of HR strategy will be able to implement or executed. This strategic plan will guide
the company to move in specific direction towards the achievement of goal or
objectives.
Steps in the strategic Human Resource planning process
1) Assessing the Current HR capability is the first step which means company
should ensure that they have strong HR team.
2) Forecasting the requirement of Human Resource and HR team will, identify the if
they need more employees to work.
3) Assessment of supply of Human Resource, so they can get the talented
employees for the work.
4) Matching the demand and supply
For determination of HR need HR team have to consult:
For understanding the Human Resource requirements, HR have consult to
management or different departments of the company. This consultation will enable
the HR to analyse the actual requirement of different department. It is also to be
noted that consultation with different departments will help the HR to analyse the
actual requirement of workforce so that by appointing the individual it can meet these
needs.
b. Explain the relationship between Human Resource s strategies and business
and operational plans. Your response should be approximately 200-250
words.

HR strategies plays an important role in the achievement of the goals and objectives
of the company. Without appropriate HR strategy no company will be able to achieve
its goal or move towards the direction of accomplishment of vision and mission, since
every company have goal in the form of raising of sales and profit percentage so HR
strategies are the base upon which these goals can be achieved (Su and
Berardocco, 2018). Since vision and mission statement are the end result that is
being expected by the company and for the achievement of these HR strategies
plays an important role. This can also be understood as if the strategy of HR is
related to training and development then it will play a direct role in the achievement of
organisational objective in the form of building efficient workforce. Similarly, HR
strategy in the form of taking actions regarding raising employee's motivation will
again help the organisation in the direction of moving towards its goals that includes
raising of productivity and level of performance of employees so that company's
performance and level of sales and profit will again. HR strategy will give direction
that will lead the company towards the goal or mission and vision.