Understanding Assessment Terminology

Version
control
Version
No.
Date Dept. Change
1.0 04/05/2015 Traini
ng Original
2.0 08/08/2016 Traini
ng
Updated content and changed title
from Instructor Workbook to Trainer
Guide
3.0 07/02/2018 Traini
ng Updated content
4.0 09/04/2019 Traini
ng Updated content
5.0 15/06/2020 Traini
ng Development of new assessments
5.1 24/7/2020 Traini
ng
Correction of typo (handing to handling
)
Copyright Statement
© Copyright National Training
Disclaime
r
All rights reserved. No part of this publication may be
reproduced or transmitted in any form or by any means,
electronic or mechanical, including photocopying,
scanning, recording, or any information storage retrieval
system without permission in writing from National
Training. No patent liability is assumed with respect to the
use of information used herein.
While every effort has been taken in the preparation of this
publication, the publisher and authors assume no

responsibility for errors or omissions. Neither is any liability
assumed for damages resulting from the use of information
contained herein.
Contents
Introduction.................................................................................................4
Further Information and Support.............................................4
Support materials provided and research.................................4
Understanding Assessment Terminology..................................5
Word Counts..........................................................................5
Plagiarism.............................................................................. 5
Referencing Materials.............................................................6
Drafts, submitting an assessment and grading of assessments. 6
Understanding Your Results....................................................9
Results Legend.......................................................................9
Resubmissions......................................................................10
Appeals and Reassessment...................................................10
Assessment Instructions............................................................................11
Assessment Activity..................................................................................13
Assessment Instructions............................................................................14
Assessment 1: Written Questions ..........................................15
Labour market analysis is the process of identifying...........................15
Assessment 2: Case Study (Part A) ........................................22
Assessment 3: Case Study (Part B) ........................................31

Introduction
Unit
code
Title Training
Package
BSBHRM5
13 Manage workforce planning
Business
Services
Training
Package
For further information regarding assessment criteria including-
 Application of unit
 Elements and performance criteria
 Assessment requirements
 Modification History
 Performance Evidence
 Knowledge Evidence
 Assessment Conditions.
Further Information and Support
To support your understanding of the assessment process and how to
submit your assessment, we recommend that you review the Welcome
Handbook available via Moodle. In the FAQs section, you find additional
information on the assessment process, referencing materials and
support.
Support materials provided and research
We have provided the following resources to support you with your
learning and assessments:
 Learner Guides: Information and examples aligned to the unit of
competency that you are completing
 Resource Library: This includes additional materials, templates
and readings to support you in your study
 Further websites to assist with your knowledge Handbook:
Available via our resource library, a comprehensive list of websites
to support your studies
Remember that as part of your course, a level of research will still be
required but this will assist you to gain a deeper understanding of the
application of your studies in a real-world application.
o

Understanding Assessment Terminology
Describe: Give a detailed account by recounting, characterising, outline
and relating, in sequence, an event, situation, theory or point.
Explain: Clarify or elaborate on the facts. Focus on reasons how and why
things happen or a why a particular point is important in the relevant
context.
List: Using dot points, list a series of points, steps or stages that relate to
the question.
Outline: Leaving out minor details, give an account of thing or a process
outlining the main points of a topic.
Review: Provide a summary while analysing and commenting on the
evidence, argument or other relevant points.
Summarise: Identify and interpret the most relevant features of a theory,
discuss issue or detail, leaving out the finer details.
Develop: Involves the creation of the materials/activities/procedures to
achieve the outcome. This is about designing and creating.
Implement: After materials/activities/procedures are developed, test all
materials/procedures to determine if they are functional and appropriate
for the intended audience.
Evaluate: ensures that the materials/activities/procedures achieve their
desired goals and involves a detailed review including any
recommendations for change and reasons.
Word Counts
The word counts have been provided as a suggested minimum response.
In your qualification, a certain level of detail is required. If the word count
says 80-100 words, and you provide 20, we will request further detail.
If you provide 500 words, we will still review this but suggest that you try
to stay within the guidelines. Trainer and assessors do have a tolerance
that they apply when reviewing word counts depending on the response
provided.
Plagiarism
While cooperative effort and the sharing of information are encouraged,
you must ensure your assignments and assessments are representative of
your own effort, knowledge and skills. You must not take the work of
others and present it as your own. Plagiarism may result in the
assignment/assessment being deemed to be “not yet competent” by the
assessor.
Learners accused more than once of academic misconduct, including
plagiarism, may be dismissed or cancelled from their course at the
discretion of the National Training Manager.
Plagiarism can take several forms;
 Quoting from a book or an article without acknowledging the source;
 Handing in someone else’s work as your own;
 Stealing and passing off another person’s words or ideas and
claiming them as your own;
 Giving incorrect information about the source of a quotation or idea;
 Downloading information from the internet without acknowledging
the source;

 Copying a section of a book or article and submitting it as one’s own
work;
 Presenting as a new and original idea or produce something which
was derived from an existing source.
 Cutting and pasting or copying word for word directly from an
internet or external source without paraphrasing and referencing
Referencing Materials
If you are unfamiliar with how to reference, we recommend that you
review: http://www.citethisforme.com/harvard-referencing
Two types of citations are included:
 In-text citations are used when directly quoting or paraphrasing a
source. They are located in the body of the work and contain a
fragment of the full citation. Depending on the source type, some
Harvard Reference in-text citations may look something like this:
o "After that I lived like a young rajah in all the capitals of Europe..."
(Fitzgerald, 2004).
 Reference lists are located at the end of the work and display full
citations for sources used in the assignment. Here is an example of
a full citation for a book found in a Harvard Reference list:
o Fitzgerald, F. (2004). The Great Gatsby. New York: Scribner.*
 It is preferred that learners utilise Harvard Style referencing.
Generally, Harvard Reference List citations follow this format:
o Books: Last name, First Initial. (Year published). Title. City:
Publisher, Page(s).
o Journals/publication: Last name, First initial. (Year published). Article
title. Journal, Volume (Issue), Page(s).
o Websites: Website name, (Year published). Page title. [Online]
Available at: URL [Accessed Day Mo. Year].
Drafts, submitting an assessment and grading of
assessments
Drafts are useful as a backup of your work. We strongly recommend that
you back up your assessments so that you have two copies in case
something happens like a system failure, file corrupting or a lost USB. We
have had students who only had one question to go on a major
assessment and lost all of their hard work.
When you have saved an assessment as a draft, you and the trainer don’t
receive a notification (a message) from Moodle informing you that the
assessment has been submitted.
We do not encourage the submission of drafts to the trainers to request a
review before submission. Firstly this does not encourage “first best
effort” and doubles up on marking. If you need assistance refer specific

questions to your trainer on the areas that you require direction or
assistance.

Uploading your assessment:
You need to select the unit that you are working and go to section 3, and
select “Assessment”
Then select, “Add submission”
You then need to upload the files for submission.
You can add files or folders Or drop and drag the files
Once that you have added all files. Save changes
At this point, you have saved a draft. You still need to submit the
assessment. Follow the prompts to successfully submit the assessment
Moodle can only accept submissions under 5mb- if your files are larger
than this, you will need to compress the files.
To compress the file:
 Open the dialog box you normally use to attach files.
 Locate the file you wish to attach.
 Right click the file and choose Add to filename.zip from the WinZip
context menu.
 Click the new Zip file to select it.
 Click Open or Insert to attach the Zip file.
You can also save the file to PDF. Please complete the assessment in the
Assessment Handbook. If you are using a Mac computer, please submit
your assessment in a Microsoft compatible document or PDF. Our trainers
are unable to open .pages documents.
Moodle will only allow for ten documents to be uploaded at a time- you
can upload a folder which will allow for more documents to be uploaded at
once or you can insert the document into the assessment workbook.
To insert the document:
 Open the first document.
 Place the cursor where you want the second document to be
inserted.
 From the Insert tab, Text group, click on the down arrow next to
Object and choose Text from file.
 Select the file to be inserted.
 Click on Insert.
If you are unsure of what activities and documents you need to submit in
the assessment, please refer to: Assessment activity (page 10) of this
handbook.
To access additional templates referenced in this assessment, you will
need to click on the assessment.