Information Management System Requirements and Strategies
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This assignment assesses the importance of researching stakeholder requirements for an information or knowledge management system. It also covers collecting information from internal and external stakeholders, describing the main objectives of a system, developing a strategy for training ex...
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BSBINM501 Manage an information or knowledge management system
ASSESSMENT 1 COVER SHEET
Details of Assessment
Term and Year Term 3 2016 Time allowed
Assessment No 1 Assessment Weighting 100
Assessment Type Project/Report (Organise, manage and review information or knowledge management system
of an organisation)
Due Date Class Room
Student Name:
Student ID No:
Date:
Qualification : BSB50215 Diploma of Business
Unit Code: BSBINM501
Unit Title: Manage an information or knowledge management system
Assessor’s Name
Assessment Outcome
Results Satisfactory Not Satisfactory Marks
Student Feedback:
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
Student Declaration: I declare that this work has been completed
by me honestly and with integrity and that I have been assessed in
a fair and flexible manner. I understand that the Institute’s Student
Assessment, Reassessment and Repeating Units of Competency
Guidelines apply to these assessment tasks.
Name:
____________________________________________
Signature:
_________________________________________
Date: ____/_____/_____
Assessor Declaration: I declare that I have conducted a fair,
valid, reliable and flexible assessment with this student, and I
have provided appropriate feedback.
Name: _________________________________
Signature: ______________________________
Date: ____/_____/_____
Student did not attend the feedback session.
.
Assessment/evidence gathering conditions
BSBINM501 Assessment
Version 1.1 Page 1 of 7
ASSESSMENT 1 COVER SHEET
Details of Assessment
Term and Year Term 3 2016 Time allowed
Assessment No 1 Assessment Weighting 100
Assessment Type Project/Report (Organise, manage and review information or knowledge management system
of an organisation)
Due Date Class Room
Student Name:
Student ID No:
Date:
Qualification : BSB50215 Diploma of Business
Unit Code: BSBINM501
Unit Title: Manage an information or knowledge management system
Assessor’s Name
Assessment Outcome
Results Satisfactory Not Satisfactory Marks
Student Feedback:
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
_____________________________________________________________________________________________
Student Declaration: I declare that this work has been completed
by me honestly and with integrity and that I have been assessed in
a fair and flexible manner. I understand that the Institute’s Student
Assessment, Reassessment and Repeating Units of Competency
Guidelines apply to these assessment tasks.
Name:
____________________________________________
Signature:
_________________________________________
Date: ____/_____/_____
Assessor Declaration: I declare that I have conducted a fair,
valid, reliable and flexible assessment with this student, and I
have provided appropriate feedback.
Name: _________________________________
Signature: ______________________________
Date: ____/_____/_____
Student did not attend the feedback session.
.
Assessment/evidence gathering conditions
BSBINM501 Assessment
Version 1.1 Page 1 of 7
Secure Best Marks with AI Grader
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BSBINM501 Manage an information or knowledge management system
Each assessment component is recorded as either Satisfactory (S) or Not Satisfactory (NS). A student can only achieve
competence when all assessment components listed under Purpose of the assessment section are Satisfactory. Your trainer will
give you feedback after the completion of each assessment. A student who is assessed as NS (Not Satisfactory) is eligible for re-
assessment.
Resources required for this Assessment
All documents must be created using Microsoft Office suites i.e., MS Word, Excel, PowerPoint
Upon completion, submit the assessment printed copy to your trainer along with assessment coversheet.
Refer the notes on eLearning to answer the tasks
Any additional material will be provided by Trainer
Instructions for Students
Please read the following instructions carefully
This assessment is to be completed according to the instructions given by your assessor.
Students are allowed to take this assessment home.
Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided
with feedback on your work within 2 weeks of the assessment due date.
Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will
be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.
If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
Please refer to the College re-assessment and re-enrolment policy for more information.
This form is to be completed by the assessor and used a final record of student competency. All student submissions
including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students
file. Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and
attached to this form.
Administrative use only
Entered onto Student Management Database ________________
Date Initials
BSBINM501 Assessment
Version 1.1 Page 2 of 7
Each assessment component is recorded as either Satisfactory (S) or Not Satisfactory (NS). A student can only achieve
competence when all assessment components listed under Purpose of the assessment section are Satisfactory. Your trainer will
give you feedback after the completion of each assessment. A student who is assessed as NS (Not Satisfactory) is eligible for re-
assessment.
Resources required for this Assessment
All documents must be created using Microsoft Office suites i.e., MS Word, Excel, PowerPoint
Upon completion, submit the assessment printed copy to your trainer along with assessment coversheet.
Refer the notes on eLearning to answer the tasks
Any additional material will be provided by Trainer
Instructions for Students
Please read the following instructions carefully
This assessment is to be completed according to the instructions given by your assessor.
Students are allowed to take this assessment home.
Feedback on each task will be provided to enable you to determine how your work could be improved. You will be provided
with feedback on your work within 2 weeks of the assessment due date.
Should you not answer the questions correctly, you will be given feedback on the results and your gaps in knowledge. You will
be given another opportunity to demonstrate your knowledge and skills to be deemed competent for this unit of competency.
If you are not sure about any aspect of this assessment, please ask for clarification from your assessor.
Please refer to the College re-assessment and re-enrolment policy for more information.
This form is to be completed by the assessor and used a final record of student competency. All student submissions
including any associated checklists (outlined below) are to be attached to this cover sheet before placing on the students
file. Student results are not to be entered onto the Student Database unless all relevant paperwork is completed and
attached to this form.
Administrative use only
Entered onto Student Management Database ________________
Date Initials
BSBINM501 Assessment
Version 1.1 Page 2 of 7
BSBINM501 Manage an information or knowledge management system
ASSESSMENT
Submission details
Students Name
Student ID
Group
Assessor’s Name
Assessment Date/s
The assessment task is due on the date specified by your assessor. Any variations to this arrangement
must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
Performance objective
The candidate will demonstrate skills and knowledge required to research and recommend an
appropriate information management system.
Assessment description
Task 1
The following activity forms part of your assessment of competency. You may also be required to
demonstrate your skills and/or provide various workplace documents or third-party reports. Your trainer
will give you guidance in this area.
The following activity has been designed for all learners to complete.
1. Why is it important to research stakeholder requirements for an information or knowledge
management system?
a) Give examples of how you might collect information from internal and external stakeholders.
2. Consider a system that provides information to external stakeholders; for example, allowing
suppliers to provide quote information or customers to make purchases.
a) Describe the main objectives of this system.
b) Develop a strategy for training the external users of this system. Include information about the
method of training, how it will be contextualised for the external users and what resources may
be required.
c) How would you assess success of the training activity?
d) Describe how you would promote the system to the external users.
e) Describe how you would protect the system integrity while providing access to external users.
BSBINM501 Assessment
Version 1.1 Page 3 of 7
ASSESSMENT
Submission details
Students Name
Student ID
Group
Assessor’s Name
Assessment Date/s
The assessment task is due on the date specified by your assessor. Any variations to this arrangement
must be approved in writing by your assessor.
Submit this document with any required evidence attached. See specifications below for details.
Performance objective
The candidate will demonstrate skills and knowledge required to research and recommend an
appropriate information management system.
Assessment description
Task 1
The following activity forms part of your assessment of competency. You may also be required to
demonstrate your skills and/or provide various workplace documents or third-party reports. Your trainer
will give you guidance in this area.
The following activity has been designed for all learners to complete.
1. Why is it important to research stakeholder requirements for an information or knowledge
management system?
a) Give examples of how you might collect information from internal and external stakeholders.
2. Consider a system that provides information to external stakeholders; for example, allowing
suppliers to provide quote information or customers to make purchases.
a) Describe the main objectives of this system.
b) Develop a strategy for training the external users of this system. Include information about the
method of training, how it will be contextualised for the external users and what resources may
be required.
c) How would you assess success of the training activity?
d) Describe how you would promote the system to the external users.
e) Describe how you would protect the system integrity while providing access to external users.
BSBINM501 Assessment
Version 1.1 Page 3 of 7
BSBINM501 Manage an information or knowledge management system
3. Suggest strategies for resolving the following information management system problems:
a) You want to summarise sales information by customer type but the report does not exist in the
customer management system.
b) Your computer is crashing regularly, causing you to lose data.
c) Customer data has been provided to a supplier in error.
d) Customers are complaining about shipping delays and backorders.
4. Select a component of an information or knowledge management system that you are familiar with.
Describe the strengths and weaknesses of that system.
5. Describe SWOT analysis. Give examples of how it may be used to measure the effectiveness of an
information management system.
6. Select a component of an information or knowledge management system that you are familiar with.
a) Assess the effectiveness of this system, explaining how you collected the information to
complete the assessment.
b) Identify possible improvements that could be made to the system.
c) Suggest other employees who may be involved in assessing the system and designing
improvements.
Task 2
Read the case study, and then complete the questions that follow.
Case study
Victory Sports sells a range of sporting equipment at retail stores throughout British Columbia, Ontario
and Quebec. The head office produces most marketing material but allows the stores to conduct their
own direct marketing activities to their own customers. Each week, the store manager places an order to
the warehouse for additional stock. The manager also provides a report to head office about the hours
each employee has worked, so head office can process the pay.
1. Describe the information or knowledge management systems that may exist at the following
locations:
a) Victory Sports store
b) The warehouse
c) Victory Sports head office
2. What measures might be used to assess effectiveness of each of these systems?
3. What legislative requirements may apply to the systems at each Victory Sports location?
4. Imagine you are conducting a review of the warehouse system at Victory Sports.
a) How might you measure the effectiveness of this review?
b) What challenges might you expect when implementing the upgrade to this system?
c) How might you resolve these challenges?
.
Case study (cont’d)
Sam is a graduate marketing analyst for Victory Sports. One of his key responsibilities is summarising
sales results for each store, and developing comparisons between stores, regions, and competitors.
BSBINM501 Assessment
Version 1.1 Page 4 of 7
3. Suggest strategies for resolving the following information management system problems:
a) You want to summarise sales information by customer type but the report does not exist in the
customer management system.
b) Your computer is crashing regularly, causing you to lose data.
c) Customer data has been provided to a supplier in error.
d) Customers are complaining about shipping delays and backorders.
4. Select a component of an information or knowledge management system that you are familiar with.
Describe the strengths and weaknesses of that system.
5. Describe SWOT analysis. Give examples of how it may be used to measure the effectiveness of an
information management system.
6. Select a component of an information or knowledge management system that you are familiar with.
a) Assess the effectiveness of this system, explaining how you collected the information to
complete the assessment.
b) Identify possible improvements that could be made to the system.
c) Suggest other employees who may be involved in assessing the system and designing
improvements.
Task 2
Read the case study, and then complete the questions that follow.
Case study
Victory Sports sells a range of sporting equipment at retail stores throughout British Columbia, Ontario
and Quebec. The head office produces most marketing material but allows the stores to conduct their
own direct marketing activities to their own customers. Each week, the store manager places an order to
the warehouse for additional stock. The manager also provides a report to head office about the hours
each employee has worked, so head office can process the pay.
1. Describe the information or knowledge management systems that may exist at the following
locations:
a) Victory Sports store
b) The warehouse
c) Victory Sports head office
2. What measures might be used to assess effectiveness of each of these systems?
3. What legislative requirements may apply to the systems at each Victory Sports location?
4. Imagine you are conducting a review of the warehouse system at Victory Sports.
a) How might you measure the effectiveness of this review?
b) What challenges might you expect when implementing the upgrade to this system?
c) How might you resolve these challenges?
.
Case study (cont’d)
Sam is a graduate marketing analyst for Victory Sports. One of his key responsibilities is summarising
sales results for each store, and developing comparisons between stores, regions, and competitors.
BSBINM501 Assessment
Version 1.1 Page 4 of 7
Secure Best Marks with AI Grader
Need help grading? Try our AI Grader for instant feedback on your assignments.
BSBINM501 Manage an information or knowledge management system
Sam develops reports on these figures, which she presents to monthly management meetings.
Sam’s supervisor, David, feels that she is struggling with these regular reports and decides he needs to
organise some training.
Develop a report for David to submit for approval of Sam’s training. The report should include:
a) a summary of the skills and knowledge he may require
b) suggested methods for this training
c) resources required for the training
d) How success will be measured
Candidate: I declare that this work has been completed by me
honestly and with integrity and that I have been assessed in a fair
and flexible manner. I understand that the Institute’s Student
Assessment, Reassessment and Repeating Units of Competency
Guidelines apply to these assessment tasks.
Signature: ___________________
Date: ____/_____/______
ASSESSOR’S CHECKLIST (for assessor’s use only)
BSBINM501 Assessment
Version 1.1 Page 5 of 7
Sam develops reports on these figures, which she presents to monthly management meetings.
Sam’s supervisor, David, feels that she is struggling with these regular reports and decides he needs to
organise some training.
Develop a report for David to submit for approval of Sam’s training. The report should include:
a) a summary of the skills and knowledge he may require
b) suggested methods for this training
c) resources required for the training
d) How success will be measured
Candidate: I declare that this work has been completed by me
honestly and with integrity and that I have been assessed in a fair
and flexible manner. I understand that the Institute’s Student
Assessment, Reassessment and Repeating Units of Competency
Guidelines apply to these assessment tasks.
Signature: ___________________
Date: ____/_____/______
ASSESSOR’S CHECKLIST (for assessor’s use only)
BSBINM501 Assessment
Version 1.1 Page 5 of 7
BSBINM501 Manage an information or knowledge management system
Did the candidate:
Satisfactory
Yes No
Researched stakeholder requirements for an information or knowledge
management system
Gave examples of how you might collect information from internal and external
stakeholders
Described the main objectives of this system
Developed a strategy for training the external users of this system. Include
information about the method of training, how it will be contextualised for the
external users and what resources may be required
Mentioned how to assess success of the training activity
Described how to promote the system to the external users.
Describe how to protect the system integrity while providing access to external
users.
Suggested strategies for resolving the mentioned information management system
problems
Selected a component of an information or knowledge management system that
he/she is familiar with. Described the strengths and weaknesses of that system.
Selected a component of an information or knowledge management system that
he/she is familiar with and answered the mentioned questions.
Described the information or knowledge management systems that may exist at the
mentioned locations
Written measures might be used to assess effectiveness of each of the systems
Written legislative requirements may apply to the systems at each Victory Sports
location
BSBINM501 Assessment
Version 1.1 Page 6 of 7
Did the candidate:
Satisfactory
Yes No
Researched stakeholder requirements for an information or knowledge
management system
Gave examples of how you might collect information from internal and external
stakeholders
Described the main objectives of this system
Developed a strategy for training the external users of this system. Include
information about the method of training, how it will be contextualised for the
external users and what resources may be required
Mentioned how to assess success of the training activity
Described how to promote the system to the external users.
Describe how to protect the system integrity while providing access to external
users.
Suggested strategies for resolving the mentioned information management system
problems
Selected a component of an information or knowledge management system that
he/she is familiar with. Described the strengths and weaknesses of that system.
Selected a component of an information or knowledge management system that
he/she is familiar with and answered the mentioned questions.
Described the information or knowledge management systems that may exist at the
mentioned locations
Written measures might be used to assess effectiveness of each of the systems
Written legislative requirements may apply to the systems at each Victory Sports
location
BSBINM501 Assessment
Version 1.1 Page 6 of 7
BSBINM501 Manage an information or knowledge management system
Did the candidate:
Satisfactory
Yes No
Imagined he is conducting a review of the warehouse system at Victory Sports.
d) How might he measure the effectiveness of this review?
e) What challenges might he expect when implementing the upgrade to this
system?
f) How might he resolve these challenges?
Developed a report for David to submit for approval of Sam’s training. The report
should include:
a) a summary of the skills and knowledge he may require
b) suggested methods for this training
c) resources required for the training
d) How success will be measured.
Comments
Result: Satisfactory / Not Yet Satisfactory
Assessor: I declare that I have conducted a fair, valid, reliable and
flexible assessment with this student, and I have provided appropriate
feedback.
Signature: ____________________
Date: ____/_____/_______
BSBINM501 Assessment
Version 1.1 Page 7 of 7
Did the candidate:
Satisfactory
Yes No
Imagined he is conducting a review of the warehouse system at Victory Sports.
d) How might he measure the effectiveness of this review?
e) What challenges might he expect when implementing the upgrade to this
system?
f) How might he resolve these challenges?
Developed a report for David to submit for approval of Sam’s training. The report
should include:
a) a summary of the skills and knowledge he may require
b) suggested methods for this training
c) resources required for the training
d) How success will be measured.
Comments
Result: Satisfactory / Not Yet Satisfactory
Assessor: I declare that I have conducted a fair, valid, reliable and
flexible assessment with this student, and I have provided appropriate
feedback.
Signature: ____________________
Date: ____/_____/_______
BSBINM501 Assessment
Version 1.1 Page 7 of 7
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