BSBLDR403 - Cert IV Building and Construction

This text provides answers to various questions related to team management and leadership skills required in the BSBLDR403 - Cert IV Building and Construction course. It covers topics such as task allocation, conflict resolution, team morale, communication, team plan, and more.

Running head: BSBLDR403 1
Cert IV Building and Construction
First Name Last Name
Institution

BSBLDR403 2
Question 1: Name 4 things required to consider when allocating and delegating tasks to your
team members.
Answer:
Tasks should be allocated to individuals by considering on:
a) Their capability
b) Their relationship with the other person/s
c) Their ability to carry out the task allocated
d) Their ability to achieve the goals set
Question 2: What should you do if a conflict resolution is not possible within your team?
Answer:
If a resolution is not possible, the offending person/s should be removed as soon as possible in
line with the Fair work act.
Question 3: Which of the following is not part of building better team morale?
a) Improve working conditions
b) Introduce a rewards program for effective work
c) Introduce some team building exercises or functions
d) Listen carefully to your team, pointing out that they are not valid
e) Have an open discussion with employees about their feelings and concerns.
f) Promote personal development
Answer:
d) Listen carefully to your team, pointing out that they are not valid
Question 4: How can you, as a team member, support other members when you can sense or
identify the individual is dealing with potential problems, stress, issues, or emotions?
Answer:
Being available for the individual to be able to approach me with their problems.
Question 5: Name 3 traits that may be demonstrated by an effective leader in your team.
Answer:
i.  Take responsibility for their own work and joint work
ii.  Great communicator (be very clear in their direction)
iii.  Good planner and organizer

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Question 6: How can you support your team in focusing on the team’s goals to avoid letting
team members personal goals interfere?
Answer:
By adopting/ following SMART goal format
Question 7: Provide 3 skills that all team members will be required to demonstrate.
Answer:
i. Trust,
ii. Respect, and
iii. Openness
Question 8: Why is it important to have a “Team Plan”?
Answer:
So the team can succeed and be effective.
Question 9: When developing your team plan, what are 4 main components required to be
addressed?
Answer:
i.  Team goals
ii.  Roles
iii.  Responsibilities
iv.  Desired outcomes
Question 10: What are 3 different ways of communicating instructions or information from
management, or team leaders to the team?
Answer:
i. Providing access to a clear position descriptor
ii. Through team meetings, and
iii. Formally issuing company policies.
Question 11: Provide an example or scenario of providing staff with information of
organizational requirements.
Answer:
Information regarding organizational policies and procedures for instance communication,
sickness, leave etc. provisions, notifications etc.

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Question 12: Differing personalities should be managed by the team leader and by you as the
builder.
Why?
Answer:
So as not to erode effectiveness and morale of the team.
Question 13: Name 4 valuable traits you would expect your staff to demonstrate as team
members, which will allow the team to work most efficiently.
Answer:
i.  Respectful
ii.  Take responsibility for their own work and joint work
iii.  Diligent
iv.  Hard working
Question 14: Why is it important that your leader is motivated?
Answer:
So as to able to lead the way in getting things done.
Question 15: What can happen if you have a poor leader?
Answer:
A poor leader can ruin one’s business and erode team morale very quickly.
Question 16: Why would your leader need to be a good negotiator?
Answer:
So as to be able to deal with relationships and problems as they arise.
Question 17: How can you provide the team opportunities to provide input or feedback to the
team?
Answer:
Through ways such as:
i. Have an open discussion with employees about their feelings and concerns.
ii. Improve working conditions
iii. Introduce a rewards program for effective work
iv. Introduce some team building exercises or functions
v. Promote personal development

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Question 18: How can you support the team and encourage the team in taking on
responsibilities?
Answer:
By initiating Informal communication directly to team members, providing access to a clear
position descriptor, through team meetings, and formally issuing company policies.
Question 19: As a team leader, it is important to recognize issues before they escalate and
impact the rest of the team. How are you able to recognize issues within the team?
Answer:
By being on the lookout key signs a leader can look for to avoid fostering a dysfunctional team
such as: Lack in quality of work, Trust, Commitment and avoidance
Question 20: How do you ensure that your own contribution as a leader encourages other team
members?
Answer:
By being consistent, effective and encouraging member opinions and keenly monitoring and
encouraging responses.
Question 21: How do you develop a team plan? And who is involved? Answer must include the
method of deciding on goals.
Answer:
Through consultation with the team and team members through ways: Brainstorming sessions,
meetings, interviews, and emails are common and effective means of communicating with a
team and individuals.
Question 22: What should be done if an issue in the team remains unresolved?
Answer:
The offending person/s should be removed as soon as possible in line with the Fair work act.
Question 23: When developing a team plan, what topics or headings will be discussed?
Answer:
i.  Team goals
ii.  Roles
iii.  Responsibilities
iv.  Desired outcomes

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Question 24: What strategy can you adopt as a team leader, while delegating tasks, when you
have team members with different skill levels?
Answer:
To maintain an efficient team, placing a person of a higher skill level with a lesser skill level will
help develop skills for both parties. Example, the person with the higher skill level will develop
skills in mentoring, leadership, coaching, delegating, supervision, and patience. While the person
with a lesser skill level will develop physical skills passed on, communication, and become a
more active team member.