BSBLED802 - Lead Learning Strategy Implementation.

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Student Assessment Tasks
BSBLED802 Lead learning strategy
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Table of Contents
Table of Contents 2
Assessment Information 3
Additional Resources 4
Assessment Instructions 5
Student Assessment Agreement 6
Assessment Task 1 Cover Sheet 7
Assessment Task 1: Written Questions 8
Assessment Task 1 Instructions 10
Assessment Task 1 Checklist 13
Assessment Task 2 Cover Sheet 14
Assessment Task 2: Learning strategy project 15
Assessment Task 2 Instructions 17
Assessment Task 2 Checklist 21
Assessment Task 3 Cover Sheet 23
Assessment Task 3: Implement strategies 24
Assessment Task 3 Instructions 26
Assessment Task 3 Checklist 29
Assessment Task 4 Cover Sheet 31
Assessment Task 4: Review and improve strategies 32
Assessment Task 4 Instructions 34
Assessment Task 4 Checklist 36
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Assessment Information
The assessment tasks for BSBLED802 Lead learning strategy implementationare included in this
Student Assessment Tasks booklet and outlined in the assessment plan below.
To be assessed as competent for this unit, you must complete all of the assessment tasks satisfactorily.
Assessment Plan
Assessment Task Overview
1. Written questions You must correctly answer all questions.
2. Learning strategy project You are required to develop a report on organisational learning
strategies for a case study company. You are then required to design
and develop an organisational learning strategy and supporting
policies and procedures for the company.
3. Implementing strategies You are required to implement several organisational learning
strategies.
4. Review and improve strategies You are required to review the effectiveness of the learning
management strategies that you have developed and implemented in
the previous two Assessment Tasks.
Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your assessor for
clarification if you have any questions at all.
When you have read and understood this unit’s assessment tasks, print out the Student Assessment
Agreement.Fill it out, sign it, and hand it to your assessor, who will countersign it and then keep it on file.
Keep a copy of all of your work, as the work submitted to your assessor will not be returned to you.
Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as per your RTO’s
assessment appeals process.
You have the right to appeal the outcome of assessment decisions if they feel they have been dealt with
unfairly or have other appropriate grounds for an appeal.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Naming electronic documents
It is important that you name the documents that you create for this Assessment Task in a logical manner.
Each should include:
 Course identification code
 Assessment Task number
 Document title (if appropriate)
 Student name
 Date it was created
For example, FNSLED802 AT3 Emotional Intelligence Training Joan Smith 20/10/19
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Additional Resources
You will be provided with the following resources before you begin each Assessment Task.
Assessment Task 2
 Assessment and Recognition Policy and Procedures Template
 External Training Procurement Policy and Procedures Template
 Learning and Development Policy and Procedures Template
 Learning Strategies Report Template
 Organisational Learning Strategy Template
 Performance Appraisal Policy and Procedures
 Recruitment, Selection and Induction Policy and Procedures
 Strategic Business Plan
Assessment Task 3
 Senior Management Brief
 Emotional Intelligence Assessment
 Emotional Intelligence Training Outline Template
 Performance Appraisal Policy and Procedures
 Recruitment, Selection and Induction Policy and Procedures
Assessment Task 4
 Learning Strategy Review Template
 Staff Survey Results 2018
 Staff Survey Results 2019
 Staff Learning Spreadsheet
 Senior Management Brief Learning Program Partnerships
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Assessment Instructions
Each assessment task in this booklet consists of the following:
Assessment Task Cover Sheet
This must be filled out, signed and submitted together with your assessment responses.
If you are submitting hardcopy, the Cover Sheet should be the first page of each task’s submission.
If you are submitting electronically, print out the cover sheet, fill it out and sign it, then scan this and submit
the file.
The Assessment Task Cover Sheet will be returned to you with the outcome of the assessment, which will
be satisfactory (S) or unsatisfactory (U). If your work has been assessed as being not satisfactory, your
assessor will include written feedback in the Assessment Task Cover Sheet giving reasons why. Your
assessor will also discuss this verbally with you and provide advice on re-assessment opportunities as per
your RTO’s re-assessment policy.
Depending on the task, this may include
 resubmitting incorrect answers to questions (such as short answer questions and case studies)
 resubmitting part or all of a project, depending on how the error impacts on the total outcome of the
task
 redoing a role play after being provided with appropriate feedback about your performance
 being observed a second (or third time) undertaking any tasks/activities that were not satisfactorily
completed the first time, after being provided with appropriate feedback.
Assessment Task Information
This gives you:
 a summary of the assessment task
 information on the resources to be used
 submission requirements
 re-submission opportunities if required
Assessment Task Instructions
These give questions to answer or tasks which are to be completed.
Your answers need to be typed up using software as indicated in the Assessment Task Instructions.
Copy and paste each task’s instructions into a new document and use this as the basis for your assessment
task submission. Include this document’s header and footer.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
If you are submitting electronically, give the document a file name that includes the unit identification
number, the task number, your name and the date.
Checklist
This will be used by your assessor to mark your assessment. Read through this as part of your preparation
before beginning the assessment task. It will give you a good idea of what your assessor will be looking for
when marking your responses.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Student Assessment Agreement
Make sure you read through the assessments in this booklet before you fill out and sign the agreement
below.
If there is anything that you are unsure of, consult your assessor prior to signing this agreement.
Have you read the assessment requirements for this unit?  Yes  No
Do you understand the requirements of the assessments for this unit?  Yes  No
Do you agree to the way in which you are being assessed?  Yes  No
Do you have any specific needs that should be considered?  Yes  No
If so, explain these in the space below.
Do you understand your rights to re-assessment?  Yes  No
Do you understand your right to appeal the decisions made in an assessment?  Yes  No
Student name
Student number
Student signature
Date
Assessor name
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Assessor signature
Date
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Assessment Task 1 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out
according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Assessment Task 1: Written Questions
Task summary
This is an open book test, to be completed in the classroom.
A time limit of 2 hours to answer the questions is provided.
You need to answer all of the written questions correctly.
Your answers must be word processed and sent to the assessor as an email attachment.
Required
 Access to textbooks and other learning materials
 Computer with Microsoft Office and internet access
Timing
Your assessor will advise you of the due date of this assessment.
Submit
 Answers to all questions
Assessment criteria
All questions must be answered correctly in order for you to be assessed as having completed the task
satisfactorily.
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed,the assessor will explain why, and provide you written
feedback along with guidance on what you must undertake to demonstrate satisfactory performance. Re-
assessment attempt(s) will be arranged at a later time and date.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Written answer question guidance
The following written questions use a range of “instructional words” such as “identify” or “explain”, which tell
you how you should answer the question. Use the definitions below to assist you to provide the type of
response expected.
Note that the following guidance is the minimum level of response required.
Analyse – when a question asks you to analyse something, you should do so in detail, and identify
important points and key features. Generally, you are expected to write a response one or two paragraphs
long.
Compare – when a question asks you to compare something, you will need to show how two or more things
are similar, ensuring that you also indicate the relevance of the consequences. Generally, you are expected
to write a response one or two paragraphs long.
Contrast – when a question asks you to contrast something, you will need to show how two or more things
are different, ensuring you indicate the relevance or the consequences. Generally, you are expected to write
a response one or two paragraphs long.
Discuss – when a question asks you to discuss something, you are required to point out important issues or
features and express some form of critical judgement. Generally, you are expected to write a response one
or two paragraphs long.
Describe – when a question asks you to describe something, you should state the most noticeable qualities
or features. Generally, you are expected to write a response two or three sentences long.
Evaluate – when a question asks you to evaluate something, you should put forward arguments for and
against something. Generally, you are expected to write a response one or two paragraphs long.
Examine – when a question asks you to examine something, this is similar to “analyse”, where you should
provide a detailed response with key points and features and provide critical analysis. Generally, you are
expected to write a response one or two paragraphs long.
Explain – when a question asks you to explain something, you should make clear how or why something
happened or the way it is. Generally, you are expected to write a response two or three sentences long.
Identify – when a question asks you to identify something, this means that you are asked to briefly describe
the required information. Generally, you are expected to write a response two or three sentences long.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
List – when a question asks you to list something, this means that you are asked to briefly state information
in a list format.
Outline – when a question asks you to outline something, this means giving only the main points, Generally,
you are expected to write a response a few sentences long.
Summarise – when a question asks you to summarise something, this means (like “outline”) only giving the
main points. Generally, you are expected to write a response a few sentences long.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Assessment Task 1 Instructions
Provide answers to all of the questions below:
1. Explain at least four typical roles and responsibilities for a learning and development specialist
within an organisation.
The four typical roles and responsibilities for the learning and development specialist within an organisation
are-
 He or she needs to assess the requirements of the employees for the training purpose.
 He or she requires developing a new and advance training budget and he or she also needs to
remind that the necessary operations should be cover within the budget.
 He or she needs to develop different training programs which can build the best use of the available
resources.
 He or she needs to review the different training materials from the side of the selected materials and
a variety of vendors with appropriate content.
2. Explain three constraints that a learning and development specialist may have in performing
their role.
The three constraints that a learning and development specialist may have in performing their role are-
 Availability of the Instructor- The quality of developing and delivering process training programs for
the employees on a regular way generally takes time and effort. Moreover, some of the topics need
different expertise that senior executives or managers may not have. Like the implementation of the
six sigma quality management initiatives which requires basic or formal education for the technical
development process.
 Availability of Time- Advanced technology has the potential for conducting distance in different
learning options through using different web-based software and through only one single session
the employees can be scheduled in the office work. Generally, the employees tried to balance their
personal lives with their work lives.
 Constraints on Budget- For the development of effective training needs effort and time. For such
development, the project needs individual funding. Different skilled personnel along with
instructional designers and developers mostly deliver such type of efforts though such specialized
resources are cost-efficient.
3. Describe three consultation and communication processes that a company could use to support
and encourage staff to contribute to policy and procedure development processes.
The three consultations and communication processes which a company use for the support and encourage
the staffs are-
 Asking for the feedback- an organisation needs to concern about the different ideas of the
employees which are very important for the company. It can encourage the employees and involved
in the particular drafting sections regarding the policy documents.
 Ask for the employee review through policy manual or handbook- It is necessary for providing a
chance to ask different questions to the employees. Moreover, it is required to ask the employees
for their feedback on the developed or improved documents.
 Providing required training- Several procedures and policies can be required for the extensive and
intensive training for ensuring if the employees understand different applied policies or not.
4. Describe three contemporary approaches to assessment instrument and strategy design.
 Management Training can convey the particular idea of making different people more similar than
differentiate in a few of the respect and deemphasize the differences in the particular area.
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 Management Development can highly provide several types of opportunity related to learning.
 Organisational development is different from the management development and management
training of the OD effort is the part of it.
5. Describe the contemporary approach of design thinking to organisational learning strategy
development.
 The management training can be specific in skilled areas like budget processing, data processing,
accounting techniques and administration of the salary.
 Such an assumption has been made through which self-awareness can be increased by the
effectiveness of the organisation.
 The organisational development has the key concern in the development of the organisational
culture as well as optimizing the goals of the organisation.
6. Describe the importance of continuous improvement as part of a company’s organisational
learning strategy and outline three types of continuous improvement processes that could be
used to undertake this.
Continuous improvement can streamline the workflow and develop different things by the reduction of the
operating overhead. It can save money and time. Such improvement can also reduce the project cost and
evaluate the process with greater knowledge.
 Incremental changes are not a type of paradigm invention or shift; however, it’s a kind of slow and
steady development for applying the changes in the organisation.
 Rather than the management, the related ideas regarding employees provide should easily come
from the workers. Such workers are the closest for being any kind of problem occurring in the
organisation for experiencing such a knowledge related to its resolution.
 Strategy related to Reflective Improvement is such a type of continuous improvement which only
works for the workers for collecting feedbacks and other open communications between the
management and workers.
7. Explain typical implementation processes for organisational learning strategy. Outline at least
two intended and two unintended impact that the introduction of new processes for learning
strategies could have on an organisation.
Some typical processes for the organizational strategy are-
 Formulation of the different policies for strategy execution
 Different resource allocation
 Set up an ideal annual objectives
 Individual and actual activities and performance tasks
There is a probability for different intended strategies for leading to different unintended consequences
which can be well documented. The longitudinal, as well as analysis of the real-time planned, can change
the implementation that can be provided through an explanation for such a phenomenon. It can focus on the
different social interaction process between the middle managers for changing the recipients. On the other
hand, informal processes related to the inter recipient can be delivered from the side of both changes of
intended and unintended outcomes.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
8. Identify five types of documents relevant to a learning organisation. For each document
describe the source and where the document would typically be found within a company.
Document Source Location
Departmental Performance
Report
Analytic CEO
Employee performance report
(individual)
Analytic HR
Employee performance report
(team)
Analytic HR
Organizational Policies Legal advisory CEO
Proposed Organizational plans
Board members
CEO
Entire growth report Analytic CEO and Authorities
9. Describe three evaluation strategies that can be used for reviewing organisational learning
strategy.
 Socialization is a kind of sharing strategy for the individuals like a trainee and it has a limited
concern about the creation knowledge of the organisation.
 Externalization generally needs the expression of strategic knowledge as well as its
comprehensible forms of translation express for requiring different techniques.
 The combination is a kind of explicit knowledge that can be transformed into explicit or complex
knowledge by sorting, recombining and categorizing the different bodies related to explicit
knowledge of the several individuals or particulars.
10. Identify and describe two organisational learning theories.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
 Experimental Learning Theory- Such a theory can define the process of learning as the process of
developed knowledge through the transformation regarding experience. Such knowledge can bring
the outcome from the side of combination related to transforming and grasping experiences.
 Generative and Adaptive Learning- Generally adaptive learning is highly concerned with
environmental adaptation changes and development of the organizational capacity for reactively
achieving the objective. On the other hand, Generative learning is further beyond by adapting
different changes in a reactive mode.
11. Describe two quality management compliance requirements relating to organisational learning.
Real Requirements- A kind of business process that can define what is needed to hit the objective of the
process. Focus on what it will take to drive high customer satisfaction and build this into your process. This
includes minimizing the number of steps required to get the targeted process completed.
Evaluate Improvement Opportunities- It can develop the process to routinely evaluate applicable quality
standards to look for changes and identify opportunities for improvement. Understanding and acting
appropriately on trends allows organizations to stay at the forefront of innovation. Continuous improvement
results in optimization of the organization.
12. Identify and describe two international compliance requirements relating to e-learning.
Two international compliances-
 Sexual harassment awareness and prevention
 Sensitivity, Diversity, Respect and Harassment in the organisational workplace
13. Review the following documents:
https://www.vrqa.vic.gov.au/Documents/VETEssecondstandrdsgdcont.pdf
https://www.asqa.gov.au/standards/chapter-4
In relation to conducting assessment, review and list the compliance requirements and
obligations under each framework.
Also list and describe the principles of assessment and the rules of evidence as part of your
review.
Such type of management system is a kind of web application which is highly important in the work
completion through online. It has been developed different types of modules that can be helped to reduce
work manually.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
14. Review the documents in the previous question, as well as the following:
https://www.iste.org/standards/ for-educators
In relation to learning resources, review and list compliance requirements and obligations under
each framework, as well as best practice standards for learning resources as per the
international standards as above.
List and explain at least three criteria that you would use to source learning resources based on
these standards.
The ISTE Standards for Educators are your road map to helping students become empowered learners.
These standards will deepen your practice, promote collaboration with peers, challenge you to rethink
traditional approaches and prepare students to drive their learning. Connect with other educators in the
ISTE Standards Community and learn how to use the standards in the classroom with the ISTE Standards
for Educators ebook.
15. Identify and describe an example of each of the below that would be relevant to a person
working in a learning and development role. Describe how each is relevant.
a. Legislation- It is highly important for different reasons which are included by setting standards and control
the governing actions of the public groups and people. Legislation sometimes preferred as the law of
statutory.
b. Code of practice- An ideal code of conduct generally clear the mission, linking, principles and values of
the organisation. Such code of conduct can also be referred as the valuable references which can help the
workers in locating the relevant documents and other services regarding ethics in the organisation.
c. National standards- National standard can easily provide the organisation and people with a basic mutual
understanding which can be used as the facilitate communication tool for measurement, manufacture and
commerce.
16. Identify and describe two technology and systems requirements that should ideally be in place
to facilitate the implementation of an organisational learning strategy.
The two technology and systems requirements are-
 Developing an ideal semantic networks
 Individual document management system
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Assessment Task 1 Checklist
Student’s name:
Did the student provide a sufficient and
clear answer that addresses the
suggested answer for the following?
Completed
successfully Comments
Yes No
Question 1
Question 2
Question 3
Question 4
Question 5
Question 6
Question 7
Question 8
Question 9
Question 10
Question 11
Question 12
Question 13
Question 14
Question 15 a
Question 15 b
Question 15 c
Question 16
Task Outcome: Satisfactory  Not Satisfactory 
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Student’s name:
Did the student provide a sufficient and
clear answer that addresses the
suggested answer for the following?
Completed
successfully Comments
Yes No
Assessor signature
Assessor name
Date
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out
according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Assessment Task 2: Learning strategy project
Task summary
You are required to develop a report on organisational learning strategies for a case study company. You
are then required to write an organisational learning strategy and policies and procedures for the company.
This assessment is to be completed in the simulated work environment in the RTO.
Required
 Access to textbooks and other learning materials
 Computer with Microsoft Office and internet access
 Assessment and Recognition Policy and Procedures Template
 External Training Procurement Policy and Procedures Template
 Learning and Development Policy and Procedures Template
 Learning Strategies Report Template
 Organisational Learning Strategy Template
 Performance Appraisal Policy and Procedures
 Recruitment, Selection and Induction Policy and Procedures.
 Strategic Business Plan
Timing
Your assessor will advise you of the due date of these submissions.
Submit
 Email with Learning Strategies Report attached.
 Email with the following attached:
o Organisational Learning Strategies
o Learning and Development Policy and Procedures
o Assessment and Recognition Policy and Procedures
o External Training Procurement Policy and Procedures
Assessment criteria
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed,you will be asked to complete
further assessment to demonstrate competence.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Assessment Task 2 Instructions
Carefully read the following:
Grow Management Consultants is a consultancy company specialising in leadership development services.
These services include:
 Mentoring training
 Coaching
 Management consultation
 Management program evaluation
 Development of cutting edge tools, resources and expert advice
 Sharing best and next practices
 Leading organisations through the process of creating a leadership culture
 Recognising and celebrating excellence in leadership.
The company has a CEO, a General Manager (newly appointed), an Operations Manager, five Principal
Consultants, twelve trainers and a small HR team. The company also has a Board consisting of the CEO
and General Manager, as well as two Executive Directors who are company shareholders.
A new Strategic Plan was recently developed to guide the organisation over the next three years. One of the
key objectives of the Strategic Plan is for Grow Management Consultants to become established as a
learning organisation.
You are the newly appointed General Manager and the CEO has given you the task of developing,
implementing and monitoring an organisational learning strategy for the company, as the first step towards
establishing Grow Management Consultants a learning organisation.
Before you commence this task, you should ensure that you are familiar with the company’s Strategic
Business Plan and its objectives in relation to learning and development, as well as the human resources
policies and procedures that are in place.
Complete the following activities:
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
1. Write a learning strategies report
You are required to lead learning strategy formation by researching and evaluating
organisational learning approaches, examining options for organisational learning, including an
assessment of the organisation’s strategic requirements and processes that are in place and
then making recommendations for an organisational learning strategy.
Conduct your research, analysis and evaluation and develop a report that includes the following:
 An evaluation of a range of models and approaches to learning and workplace training and
how they would support the company’s strategic requirements as documented in the
Strategic Business Plan. As a guide you should describe a minimum of three models and
approaches to organisational learning.
 An analysis of how organisational learning can contribute to a company’s ability to grow and
develop and therefore be more competitive
 A review of the company’s existing policies and procedures relevant to organisational
learning/training and assessment and any current gaps. These are:
o Recruitment, Selection and Induction Policy and Procedures.
o Performance Appraisal Policy and Procedures
 A review of current best practice for policies and processes that support organisational
learning: what are they and what should they include.
 Recommendations for the structure and content of the company’s organisational learning
strategy. Recommendations should be based on your research and the company’s strategic
requirements and policies discussed above.
 Define the ideal technological and systems requirements for an organisational learning
strategy and compare to what is currently in place.
 Define and document communication and consultation process that can be used to support
development and implementation of organisational learning strategy.
 Recommend procedures that can be incorporated into the organisational learning strategy
to systematically liaise with educators/instructors, learners and others to monitor the extent
to which learning strategies and learning resources are achieving the organisational learning
targets.
Use the Learning Strategies Report Template to guide your work.
As a guide, your report would be between 4 and 5 pages in length.
2. Send an email to Senior Management (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment and ask them to attend a
meeting to review the report together prior to designing, developing and implementing the
organisational learning strategy.
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Attach your learning strategies report to the email.
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3. Meet with Senior Management.
You are required to discuss your Learning Strategies Report with the Senior Management.
Go through each section of your report, asking for the other Managers’ feedback on what you
have written.
You are required to pay particular attention to the language that you use during the meeting.
Your vocabulary and the way that you communicate should be appropriate to your audience.
During the meeting, you are required to demonstrate effective communication skills including:
 Speaking clearly and concisely using language relevant to the audience
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding
Take notes on the feedback that you receive.
4. Design and develop an organisational learning strategy
Using the feedback that you received at the meeting as well as the information you researched
and evaluated for your report, create a draft organisational learning strategy for Grow
Management Consultants.
Your strategy should:
 Address the overall organisational requirements for an organisational learning strategy, as
well as specific instructor and learner requirements, building on from the Learning Strategies
Report you developed.
 Include relevant units of competency as given in the feedback provided to you at the
meeting
 Set out the learning and assessment strategies that you have developed while researching
you report and during the meeting. Each strategy should allow some flexibility, so it is more
responsive to any changed circumstances or priorities.
 Include procedures to systematically liaise with educators/instructors, learners and others to
monitor the extent to which learning strategies and learning resources are achieving the
organisational learning targets.
 For each strategy, include responsibilities, timelines, resources and performance indicators.
Use the Organisational Learning Strategy Template to the email.
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5. Write learning and development policy and procedures.
Use the internet to research relevant policies and procedures and develop them into a document
that would be appropriate for the case study organisation.
Your policy and procedures should include the following:
 An introduction, giving the reasons that the document has been developed
 Purpose, setting out the document’s objectives
 Duties and responsibilities of staff and line managers.
 Procedures:
o Identifying Learning and Development needs and opportunities
o Study leave
o Funding
These must be appropriate for the company’s strategic requirements
Use the Learning and Development Policy and Procedures Template to guide your work.
6. Develop compliant assessment and recognition policies and procedures
Use the internet to research relevant policies and procedures and develop them into a document
that would be appropriate for the case study organisation.
These must be appropriate for the company’s strategic requirements
Use the Assessment and Recognition Policy and Procedures Template to guide your work.
7. Develop procurement and supply policy and procedures
Use the internet to research relevant policies and procedures and develop them into a document
that would be appropriate for the case study organisation.
They should also be relevant to the supply of training services by external providers and should
be appropriate for the company’s strategic requirements
Use the External Training Procurement Policy and Procedures Template to guide your work.
8. Send an email to Senior Management (your assessor).
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The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachment and ask them to attend a
meeting to review the report together.
Attach the following documents to your email:
 Organisational Learning Strategies
 Learning and Development Policy and Procedures
 Assessment and Recognition Policy and Procedures
 External Training Procurement Policy and Procedures
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Introduction
Organizational learning strategy had been considered as the commitment to enable the corporate
training and measurement of the precise return. Organizational learning had identified as the foremost
factor which needs to implement in the organisational context. It is very specific to inaugurate the multi-
pronged and strategic approach which evolves in association with the changing of various learning
needs. Organizational learning had embraced as an integral part of the corporation's culture. The
development and learning strategy have to determine the organizational needs as well as the employee
development needs. Being a general manager of the company, the implementation, monitoring and the
development of the corporate learning strategy had to influence. The enhancement of the
organizational learning strategy generates workforce value by integrating employee performance. The
report is going to focus on the mentoring training, management consultation, coaching, management
programmes evaluation and so on.
Mentoring training
Mentoring training is the major factor in the organizational context. The mentoring training assists the
business to influence thrives. In order to influence mentoring training, the experienced mentors need to
pledge adequate guidance. The integration of the mentoring training also helped to develop the key
skills among the mentors. The inclusion of the practical exercises, case studies, and action planning and
role-play sessions had a pivotal role in demonstrating the mentoring training session. The inflation of
this mentoring training leads the mentor to be prominent in their position. Additionally, the mentors
also pledge the apprehensive guidance which impacts positively on the newly appointed mentors. The
mentoring training will be associated with the implementation of the role-play session, practical
exercises, and case studies and so on (Fernandez & Rainey, 2017). Additionally, the embracement of the
mentoring training in the organizational context pledge the efficient mentoring programme. It enhances
the workforce value in the organization. The mentoring training had considered as the appreciable
process to innovate the mentoring skill of the newly appointed mentors. The association of the
mentoring training enables the newly appointed mentor to work efficiently. The inclusion of mentoring
training enables the mentor to get known about the best mentoring practices. Additionally, the
association of the mentoring training helps the mentors to get known about the pitfalls. Hence it assists
the mentors to avoid it. The association of the mentor training helps an individual to become a
prominent mentor and also help to develop the skills. Moreover, the inclusion of the mentoring training
helps the mentors to handle the problem.
Coaching
Coaching is the process to supervise the person and had been observed as the process to influence the
training. The coaching helps the employee to gain techniques and knowledge to influence their
workforce. The inclusion of coaching helps to develop the skills among the employees. This had
observed as the formal process to ensure the work efficiency on the employees. Eventually, the
incorporation of the coaching influences the application of the employee appropriately. The coaching is
the major aspect to influence employee creativity (Schnackenberg & Tomlinson, 2016). The inclusion of
the coaching helps the employee to develop the skill. Being the general manager of the company, it had
been identified; the managerial department needs to influence the coaching session for the employee to
facilitate heir working innovativeness. Moreover, the employee also needs to demonstrate their learning
event. The caching had been observed as the process which helps the employees to learn better.
Eventually, the coaching also helps the mentor to understand the employee's strength and weakness. It
also leads the managerial department to develop the trust of the employee. It helps to construct an
authentic connection with the mentor and the employee. The coaching had seemed like the process to
develop the employee potentiality. Moreover, the coaching had observed as the predominant factor to
influence the stretch goals. The association of coaching helps to influence organizational innovation. The
innovation in the organizational context leads the organization to develop its competitiveness.
Management consultation
Management consultation is the consulting process to reinforce organizational performance. The
management consultants help to improve the performance of the employees. The management
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consultation grows with the adequacy of solving problems (Omotayo, 2015). Furthermore, the
management consultation also evaluates the innovative way to develop employee execution. The
management consultants help to develop the services of the employees. The management consultation
process also evolves activity skills of the employee. It helps to reduce the costs and make the savings.
The management consultants specialize in the expatriation of the employee. The management
consultants pledge the consultation towards the firms. Hence it develops the management skill of the
firm. Thus, it demonstrates the culture of the organization.
Management program evaluation
Management programme evaluation had been identified as the programme to evaluate the
management programme. Being the general manager of the company, the managerial department
needs to evaluate the management programme extensively. The association of the management
programme evaluation helps to analyze management programming in the organizational context. The
analysis of the management programme helps to diagnose the acting skills of the management
programme. Hence it also helps the managerial department to evaluate the positivity and the negativity
of the management programme. Hence it also evolves the management programming adequately.
Development of cutting-edge tools, resources and expert advice
The development of the resources had been identified as the predominant factor to prevail in the
organizational curriculum. Furthermore, the cutting-edge tools, expert advice, and resources had an
adequate role to influence the development of the organization. In order to influence the development
of the resources, cutting edge tools, the managerial department has to be strict (Omotayo, 2015). Hence
the enhancement of the resources develops the productivity value of the organization. Hence it
innovates the organizational competency and helps the organization to expand throughout the world.
The management consultation process also evolves activity skills of the employee. It helps to reduce the
costs and make the savings. The management consultants specialize in the expatriation of the employee.
The management consultants pledge the consultation towards the firms. Hence it develops the
management skill of the firm. Thus, it demonstrates the culture of the organization.
Sharing the best and next practices
The sharing of the best practices helps the organization to develop its innovative quality. The
integration of the best practices evolves the organizational value by providing clear expectation, support
the team. Being the general manager of the company, the managerial department needs to evaluate the
management programme in an extensive manner (Williams et al. 2017). The association of the
management programme evaluation helps to analyse management programming in the organizational
context. The analysis of the management programme helps to diagnose the acting skills of the
management programme. Hence it also helps the managerial department to evaluate the positivity and
the negativity of the management programme. Hence it also evolves the management programming
adequately. Mentoring training is the major factor in the organizational context. The mentoring training
assists the business to influence thrives. In order to influence mentoring training, the experienced
mentors need to pledge adequate guidance. The integration of the mentoring training also helped to
develop the key skills among the mentors. The inclusion of the practical exercises, case studies, and
action planning and role-play sessions had a pivotal role in demonstrating the mentoring training
session. The inflation of this mentoring training leads the mentor to be prominent in their position.
Additionally, the mentors also pledge the apprehensive guidance which impacts positively on the newly
appointed mentors.
Leading organizations through the process of creating a leadership culture
Creating a leadership culture in each organization is expected to create an accountable culture. In order
to boost the entire productivity, the organizational outcomes need to be raised. In this regard, the right
foundation plays a key role in increasing focus. It also helps in improving efficiency and maximizing
individual aspects. The aforementioned foundation tools include communication, time management,
and listening skills respectively. Eventually, the incorporation of the coaching influences the application
of the employee appropriately. The coaching is the major aspect to influence employee creativity. The
inclusion of the coaching helps the employee to develop the skill. Being the general manager of the
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company, it had been identified; the managerial department needs to influence the coaching session for
the employee to facilitate heir working innovativeness. Moreover, the employee also needs to
demonstrate their learning event. The caching had been observed as the process which helps the
employees to learn better.
Recognizing and celebrating excellence in leadership
Recognizing and practising excellence in leadership style is a matter of hard work, confidence and many
other things. For a better leadership style, one needs to stick with his individuality where the originality
of one would remain. Leadership evolves with different things where individuality needs to be
maintained to make others believe in his self.
Leadership even demands to be supportive of others were being empathetic towards other colleagues
needs to be exercised as it initiates the level of efficacy for a leader (Chang & Lin, 2015). The referring
helps one to be much efficient in staff management as through his supporting attitude he can make a
strong bond with his team members.
A leader even needs to understand the fact that he is the member of the team thus he needs to sustain
that accordingly. Being a leader always might not be a good solution thereby for accomplishing better
leadership the person needs to be a team member only.
Deciding and achieving a goal is even an important job role for a better leader as leadership can only be
succeeded if the target would be accomplished. Thereby goal-oriented mind is a must for a better
leader.
Praising other i.e. team members is a crucial though important aspect for a leader. A team can offer
their efficiency and effectiveness with appreciation thereby to achieve excellence for better leader
appreciation even needs to be practised for the team members were identifying the exact place to
appreciate is even need to be exercised.
Recommendation
The integration of the best practices evolves the organizational value by providing clear expectation,
support the team. Being the general manager of the company, the managerial department needs to
evaluate the management programme extensively. A leader even needs to understand the fact that he is
the member of the team thus he needs to sustain that accordingly. Being a general manager always
might not be a good solution thereby for accomplishing better leadership the person needs to be a team
member only.
Conclusion
Organizational learning required to be an integral part as well as the supported strategy of the
corporation’s culture. The development and learning strategy have to determine the
organizational needs as well as the employee development needs. Being a general manager of
the company, the implementation, monitoring and the development of the corporate learning
strategy had to influence. The enhancement of the organizational learning strategy generates
workforce value by integrating employee performance.
References
Fernandez, S., & Rainey, H. G. (2017). Managing successful organizational change in the public sector. In Debating
Public Administration (pp. 7-26).
Schnackenberg, A. K., & Tomlinson, E. C. (2016). Organizational transparency: A new perspective on managing trust in
organization-stakeholder relationships. Journal of Management, 42(7), 1784-1810.
Omotayo, F. O. (2015). Knowledge Management as an important tool in Organisational Management: A Review of
Literature. Library Philosophy and Practice, 1(2015), 1-23.
Namada, J. M. (2018). Organizational learning and competitive advantage. In Handbook of Research on Knowledge
Management for Contemporary Business Environments (pp. 86-104). IGI Global.
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Williams, T. A., Gruber, D. A., Sutcliffe, K. M., Shepherd, D. A., & Zhao, E. Y. (2017). Organizational response to
adversity: Fusing crisis management and resilience research streams. Academy of Management Annals, 11(2), 733-
769.
Chang, C. L. H., & Lin, T. C. (2015). The role of organizational culture in the knowledge management process. Journal
of Knowledge management, 19(3), 433-455.
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Assessment Task 2 Checklist
Student’s name:
Did the student:
Completed
successfully Comments
Yes No
Evaluate a variety of approaches to learning and
workplace training and assess whether they could be
used to achieve the company’s strategic requirements?
Describe the contribution that organisational learning
can make to a company’s competitiveness?
Ensure that key stakeholders confirm their approval of
your approaches to organisational learning?
Research and review a variety of processes and policies
that Grow Management Consultants could use to
support organisational learning in the organisation?
Research and develop an organisational learning
strategy that supports the organisation’s strategic
business requirements and the existing policies and
procedures?
Research and plan any technological requirements
and/or systems requirements that will be needed to
support their organisational learning strategy?
Ensure that their organisational learning strategy aligns
with the existing human resources requirements and the
organisation’s learning requirements?
During the meeting, demonstrate effective
communication skills including:
 Speaking clearly and concisely using language
relevant to the audience.
 Using non-verbal communication to assist with
understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm
understanding?
Develop an organisational learning strategy that
satisfiesthe instructors’, the learners’ and the
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Student’s name:
Did the student:
Completed
successfully Comments
Yes No
organisation’s requirements?
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Include relevant units of competency in their
organisational learning strategy?
Develop organisational learning strategies that are
flexible?
Develop organisational learning strategies that can be
altered in response to changed circumstances and
priorities?
Develop learning and assessment strategies that will
support the company’s strategic requirements?
Describe what resources will be required to implement
the proposed organisational learning strategies?
Develop procedures to ensure that management and
staff contribute to assessing how well the learning
strategies achieve the organisation’sstrategic learning
targets?
Develop learning and development policies and
proceduresthat comply with the company’s strategic
requirements?
Develop assessment and recognition policies and
proceduresthat comply with the company’s strategic
requirements?
Develop external training procurement policy and
proceduresthat comply with the company’s strategic
requirements?
Task Outcome: Satisfactory  Not Satisfactory 
Assessor signature
Assessor name
Date
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Assessment Task 3 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out
according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature
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Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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Assessment Task 3: Implement strategies
Task summary
You are required to implement several organisational learning strategies.
This assessment is to be completed in the simulated work environment in the RTO.
Required
 Access to textbooks and other learning materials
 Computer with Microsoft Office and internet access
 Senior Management Brief
 Emotional Intelligence Assessment
 Emotional Intelligence Training Outline Template
 Performance Appraisal Policy and Procedures
 Recruitment, Selection and Induction Policy and Procedures
Timing
Your assessor will advise you of the due date of these submissions.
Submit
 Email with the following attached:
o Revised Recruitment, Selection and Induction Policy and Procedures
o Revised Performance Appraisal Policy and Procedures
 Email with Emotional Intelligence Training and Training Aids attached
 Marked up Assessment Tool
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
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Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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Assessment Task 3 Instructions
Carefully read the following:
The Senior Management Team has analysed and discussed your Organisational Learning Strategy and
decided to prioritise the following implementation measures:
 The company’s Human Resources Policies and Procedures now need to be revised in accordance
with your recommendations, to ensure continuing relevance, operational effectiveness and to the
identified gaps with respect to organisational learning.
 Rather than contract out training on emotional intelligence (due to a lack of satisfaction with
offerings researched), Senior Management would like you to design, develop and deliver a training
session on emotional intelligence, as well as assess whether the Emotional Intelligence Assessment
document should be used to assess participating staff members’ competence.
The Senior Management Team has written a brief (the Senior Management Brief) that goes into more
details on these measures.
Complete the following activities:
1. Revise the Recruitment, Selection and Induction Policy and Procedures.
Make changes to this document that reflect the research that you have conducted and the
feedback that you have received from the Senior Management Team in the Senior Management
Brief.
Save this version of the document as Revised Recruitment, Selection and Induction Policy and
Procedures.
The revised recruitment, selection and induction policies and procedures should be-
 It is necessary to design such a broad field for experienced and qualified applicants
 It can be used for assessing the merit and suitability in all the stages regarding the selection
process
 It is important to consider different relevant core competencies in the organisation
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2. Revise the Performance Appraisal Policy and Procedures
Make changes to this document that reflect the research that you have conducted and the
feedback that you have received from the Senior Management Team.
Save this version of the document as Revised Performance Appraisal Policy and Procedures.
The revised performance appraisal policy and procedures should be-
 Policy related to commitment of the employees for different inclusion and diversity.
 Overall the rating of the final performance for a particualr yearis very important for processing
different elements to ensure equitywithin two different and ideal processes.
 It is neccessary for collecting signature form the supervisors and employees for appraisal and
manage the supervisor.
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3. Send an email to all management and staff (your assessor).
According to organisational policy, all management and staff are to be given the opportunity to
provide feedback on any changes to company Policy and Procedures.
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachments
The email text should ask them for their feedback on the documents. In particular
to send their feedback to the Administration Officer, who will collate the responses.
Attach the following documents to the email:
 Revised Recruitment, Selection and Induction Policy and Procedures
 Revised Performance Appraisal Policy and Procedures
Recipient: [e-mail]
Subject: Changes in the Policies and Procedures
To all the respected staffs and management,
We have recently revised the Recruitment, Selection and Induction Policy and Procedures
as well as the Performance Appraisal Policy and Procedures also. It has been requested to you
all to check those revision carefully.
Kind regards,
General Manager
4. Finalise the company Policies and Procedures.
This version of the documents should reflect the feedback that you have received.
Save these documents as:
 Final Recruitment, Selection and Induction Policy and Procedures
 Final Performance Appraisal Policy and Procedures
It has been requested to higher management to accept the revised Recruitment, Selection and Induction
Policy and Procedures and the Performance Appraisal Policy and Procedures as the finalise version.
5. Design and develop a training session on Emotional Intelligence.
One of the adopted organisational learning strategies that has been prioritised by the company
is teaching staff and people attending the company’s courses about Emotional Intelligence.
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As external training providers will not be used to meet the company’s needs (as set out in the
Senior Management Brief), you are required to develop a training session that can be used for
training the company’s employees.
It is felt that by developing their empathy and their approach to their own learning goals, staff will
gain greater benefit from the changes that have been made to the company’s Policies and
Procedures. You should design the presentation with this in mind.
Your training should be based on the Senior Management Brief, but you are also required to use
the internet to source relevant learning resources. You should modify the information you find in
these for use in the training as required. Reference at least one of these learning resources in
your training document so you can be assessed on your ability to modify and use information
that you have sourced yourself.
You will also be required to use these resources to develop training aids such as a PowerPoint
and/or handouts. This will also demonstrate that you have reviewed and modified the learning
resources you identified as being suitable.
Use the Emotional Intelligence Training Template to guide your work. Prior to the delivery of the
training provide your Emotional Training outline to your assessor and the supporting resources
that you have developed based on the learning resources you sourced.
Training session on Emotional Intelligence-
 It is neccssary to observe the reaction of the people before rushing for trhe judgement
 Concentrate on the work environment for seeking attention for accomplishments
 It is important to do self evaluation. So, one can easily understand about his or her own
weaknesses
 It is necessary to examine how one reacts in such a stressful situation
6. Deliver training on emotional intelligence
In this part of the assessment you will be required to deliver your session on emotional
intelligence to the staff. Your assessor will organise 2 students in the role of staff to attend the
presentation.
Deliver the training using the session outline you have developed, as well as the training aids.
Advise staff that you will also be providing them with an assessment for completion over the
coming days.
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During the training session, you are required to demonstrate effective communication skills
including:
 Speaking clearly and concisely using language and vocabulary that your audience can
easily understand
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding
Probably it is the most important skill which generally involved the emotional intelligence regarding self-
management. Emotional intelligence always rides on such a tail regarding self-awareness for noticing the
emotional condition. With such type of self-management skills one can easily control and bud the different
inward interpretations and associated outward behaviours with very strong emotions.
7. Validate assessment methods and tools
Review the Emotional Intelligence Assessment in the light of what you have learned while
developing the training.
Decide whether the tool is consistent with the company’s learning and wider operational needs.
Validate or reject the tool with a few sentences of explanation.
You may suggest improvements to the document that would bring it in line with your
expectations.
8. Send an email to Senior Management (your assessor)
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
The email text should include the assessment tool validation/rejection that you wrote in the
previous activity.
It should also introduce and summarise the contents of the attachment.
Attach your Emotional Intelligence Training to the email:
Recipient: [e-mail] (Senior Management)
Subject: Changes in the Emotional Intelligence Training
To the respected Senior Management,
We have recently developed the training session behalf of the emotional intelligence. It has
been requested to you all to check the information carefully.
Kind regards,
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General Manager
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Assessment Task 3 Checklist
Student’s name:
Did the student:
Completed
successfully Comments
Yes No
Implement some of the organisational learning
strategies by reviewing the Recruitment, Selection and
Induction Policy and Procedures and the Performance
Appraisal Policy and Procedures and developing an
Emotional Intelligence training session?
Validate Emotional Intelligence assessment tools or
suggest changes to it?
Use the internet to source learning resources for the
Emotional Intelligence Training?
Review the company’s Recruitment, Selection and
Induction Policy and Procedures and the Performance
Appraisal Policy and Procedures for current relevance,
and to identify any gaps?
Design and develop Emotional Intelligence training to
support the Operational Learning Strategy
implementation?
Modify learning resources sourced to support the
Operational Learning Strategy implementation?
Deliver Emotional Intelligence training to support the
Operational Learning Strategy implementation?
During the training, demonstrate effective
communication skills including:
 Speaking clearly and concisely using language
using language and vocabulary that your audience
can easily understand.
 Using non-verbal communication to assist with
understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm
understanding?
Validate assessment methods and tools to ascertain
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Student’s name:
Did the student:
Completed
successfully Comments
Yes No
whether they are consistent with needs?
Task Outcome: Satisfactory  Not Satisfactory 
Assessor signature
Assessor name
Date
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Assessment Task 4 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
 I declare that this task is all my own work and I have not cheated or plagiarised the work or colluded
with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken against me
according to the process explained to me.
 I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been carried out
according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature
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BSBLED802 Lead learning strategy implementation Student Assessment Tasks
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
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Assessment Task 4: Review and improve strategies
Task summary
You are required to review the effectiveness of the learning management strategies that you have
developed and implemented in the previous two Assessment Tasks.
This assessment is to be completed in the simulated work environment in the RTO.
Required
 Access to textbooks and other learning materials
 Computer with Microsoft Office and internet access
 Learning Strategy Review Template
 Staff Survey Results 2018
 Staff Survey Results 2019
 Staff Learning Spreadsheet
 Senior Management Brief Learning Program Partnerships
Timing
Your assessor will advise you of the due date of these submissions.
Submit
 Email with the following attached.
o Learning Strategy Review
o Updated Policy and Procedures
o Updated Organisational Learning Strategy
 Report on learning program partnerships
 Copy of emails to program partners
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily address all
of the assessment criteria. If part of this task is not satisfactorily completed, you will be asked to complete
further assessment to demonstrate competence.
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Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you have
satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory performance.
Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been dealt with
unfairly or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand any
part of this task or if you have any learning issues or needs that may hinder you when attempting any part of
the assessment.
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Assessment Task 4 Instructions
Carefully read the following:
It is just over a year since Grow Management Consultants adopted your Organisational Learning Strategies
and changes to the policies and procedures.
As part of the ongoing assessment of the organisation’s learning management systems, Human Resources
has started adding all the learning opportunities that the staff have undertaken over the year to their staff
records. They have put these in a spreadsheet for easier evaluation.
Additionally, all staff are given an annual questionnaire to help assess whether organisational learning
targets are being met.
You are required to use these documents to assess the success of the organisational learning strategies
that you have implemented.
Complete the following activities:
1. Review the organisational learning strategy implementation.
Read through the following company documents:
 Staff Survey Results 2018
 Staff Survey Results 2019
 Staff Learning Spreadsheet
Your review should include evaluations of the following:
 The end-to-end implementation of organisational learning strategy
 The performance of resources and people supporting organisational learning strategy
implementation
 How well learning strategies and learning resources achieve organisational learning targets.
 Whether the intended strategic outcomes have been achieved through the organisational
learning strategy.
You should also determine:
 What changes should be made to at least two of the company’s policies and procedures?
 Your plans for improving the company’s Organisational Learning Strategy
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Also, the CEO has asked you to review the information on partnership grants for skill
development in the following website:
https://www.education.gov.au/skills-and-training-budget-overview-2019-20
They would like to capitalise on any opportunities for employers to access funding for learning
and development. Determine how this could be integrated into the company’s Organisational
Learning Strategy.
Use the Learning Strategy Review Template to guide your work.
By signing up for the close of the staff survey result of 2018 and the company widely pay the
gap of 3.2% according to the report of December 2017and compared with 8.6% of the workforce
estimate with the increment of 15% for 2018. According to the data regarding the company of
the year 2018, with the disability represented by 2% of the total number of the staff in the
organisation can be identified. Moreover, it has been identified that near about 7% of the staffs
have the encouragement throughout the system of payroll.
2. Update the company’s policies and procedures.
Make the changes that you outlined in your learning strategy review.
You should make suggested changes to at least two of the company’s policies and procedures
based on the company documents that you reviewed in activity 1.
Save these documents as Updated Performance Appraisal Policy and Procedures, etc.
Two different policies and procedures for the company-
 Positional description of the employees- It is necessary to define the various roles of employees
which include the different responsibilities related to amount of authority’s decision making,
overarching the specific task and goals which can also develop different methods for monitoring
performances and developing employees throughout giving them training.
 Different policies related to personnel- it can be clearly state about the different terms of the
employment, business hours, health benefits and insurance, wages of salary and retirement.
3. Update the company’s Organisational Learning Strategy
Make the changes to this document that you outlined in your learning strategy review and in the
previous activity.
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Save this version of the document as Updated Organisational Learning Strategy
Organisation can use the method called Benchmarking. During the time of strategic planning process, a
company can gather different information for the performance comparing for analysing the best
performance. Through benchmarking the company can revise the strategic direction for the development of
new strategy.
The Corporate Scorecard is used for comprehensive measurement through which the company can
facilitate the reporting and tracking for the strategic plan implementation through the governmental
performance and the act of result.
4. Send an email to all staff (your assessor).
According to organisational policy, all management and staff are to be given the opportunity to
provide feedback on any changes to company Policy and Procedures.
The text of the email should be in grammatically correct English, written in an appropriate (polite,
business-like) style.
It should introduce and summarise the contents of the attachments
The email text should ask them for their feedback on the documents. In particular, it should ask
them to send their feedback to the Administration Officer, who will collate the responses.
Attach the following documents to the email:
 Learning Strategy Review
 Updated Policy and Procedures
 Updated Organisational Learning Strategy
Recipient: [e-mail]
Subject: Organisational Policies
To the respected staffs,
We have recently developed the organisational policies of our respective company. It has been
requested to you all to check the information carefully.
Kind regards,
General Manager
5. Initiate and implement learning program partnerships
The final part of the assessment requires to you review the Learning Program Partnerships brief
from Senior Management.
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Based on this you are required to identify at least two suitable training providers who may be
suitable for the learning program partnership and then confirm arrangements with these training
providers for the learning partnership.
Submit a short report identifying why the two providers you have identified are suitable and a
copy of your emails to the training provider confirming arrangements.
For implementing the learning programme we are able to hire a motivational influencer for providing training.
The entire programme will be handled by the senior staff executive of the staff employees of the
organisation. Through this programme the staff employees of the organisation will able to learn about the
different management procedure which will make them more work efficient in the industry.
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Assessment Task 4 Checklist
Student’s name:
Did the student:
Completed
successfully Comments
Yes No
Evaluate the outcomes of their organisational learning
strategy implementation and update the company’s
policies and procedures to reflect their findings?
Monitor the results of their learning strategies and the
use of the learning resources they created, and
determine whether they helped the company achieve
its learning targets?
Evaluate their implementation of the company’s
Organisational Learning Strategy?
Review the performance of staff and the resources
supporting the company’s Organisational Learning
Strategy implementation?
Develop plans for improving the company’s
Organisational Learning Strategy?
Evaluate the outcomes of the company’s
Organisational Learning Strategy to identify concepts
and principles that could be used in future, and include
these in an updated version of the Organisational
Learning Strategy?
Monitor national policy and system changes and
incorporate these into the company’s Organisational
Learning Strategy?
Initiate and implement learning program partnerships
for the company to meet skill needs requirements?
Task Outcome: Satisfactory  Not Satisfactory 
Assessor signature
Assessor name
Date
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