BSBMGT605 - Provide leadership across the organization.
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or
colluded with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 1
Assessment Task 2 Cover Sheet
Student Declaration
To be filled out and submitted with assessment responses
I declare that this task is all my own work and I have not cheated or plagiarised the work or
colluded with any other student(s).
I understand that if I am found to have plagiarised, cheated or colluded, action will be taken
against me according to the process explained to me.
I have correctly referenced all resources and reference texts throughout these assessment tasks.
Student name
Student ID number
Student signature
Date
Assessor declaration
I hereby certify that this student has been assessed by me and that the assessment has been
carried out according to the required assessment procedures.
Assessor name
Assessor signature
Date
Assessment outcome S NS DNS Resubmission Y N
Feedback
Student result response
My performance in this assessment task has been discussed and explained to me.
I would like to appeal this assessment decision.
Student signature
Date
A copy of this page must be supplied to the office and kept in the student’s file with the evidence.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 1
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 2: Leadership project
Task summary
For this assessment task you are required, in the role of the CEO of Boutique Build Australia, to
communicate the company’s mission and objectives through the presentation of the company’s new
Strategic Plan to the Senior Management team, as well as consult with staff on the Plan and
allocation of operational activities associated with the plan.
Following the meeting you are required to report on decisions made at the meeting and following the
meeting, as well as investigate a workplace issue.
This assessment is to be completed in the simulated work environment at Strathfield College.
Required
Access to textbooks/other learning materials
Computer with Microsoft Office and internet access
Strategic and Operational Plan.
Fatigue Management Report Template
Projector for presentation
Space to conduct a meeting.
Roleplay participants
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Emil with PowerPoint presentation attached
Email with follow up report
Email with fatigue management report attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 2
Assessment Task 2: Leadership project
Task summary
For this assessment task you are required, in the role of the CEO of Boutique Build Australia, to
communicate the company’s mission and objectives through the presentation of the company’s new
Strategic Plan to the Senior Management team, as well as consult with staff on the Plan and
allocation of operational activities associated with the plan.
Following the meeting you are required to report on decisions made at the meeting and following the
meeting, as well as investigate a workplace issue.
This assessment is to be completed in the simulated work environment at Strathfield College.
Required
Access to textbooks/other learning materials
Computer with Microsoft Office and internet access
Strategic and Operational Plan.
Fatigue Management Report Template
Projector for presentation
Space to conduct a meeting.
Roleplay participants
Timing
Your assessor will advise you of the due date of these submissions.
Submit
Emil with PowerPoint presentation attached
Email with follow up report
Email with fatigue management report attached
Assessment criteria
For your performance to be deemed satisfactory in this assessment task, you must satisfactorily
address all of the assessment criteria. If part of this task is not satisfactorily completed, you will be
asked to complete further assessment to demonstrate competence.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 2
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting
any part of the assessment.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 3
Re-submission opportunities
You will be provided feedback on their performance by the Assessor. The feedback will indicate if you
have satisfactorily addressed the requirements of each part of this task.
If any parts of the task are not satisfactorily completed, the assessor will explain why, and provide you
written feedback along with guidance on what you must undertake to demonstrate satisfactory
performance. Re-assessment attempt(s) will be arranged at a later time and date.
You have the right to appeal the outcome of assessment decisions if you feel that you have been
dealt with unfairly, or have other appropriate grounds for an appeal.
You are encouraged to consult with the assessor prior to attempting this task if you do not understand
any part of this task or if you have any learning issues or needs that may hinder you when attempting
any part of the assessment.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 3
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 2 Instructions
Carefully read the following:
Boutique Build Australia was established in 2013. It is a boutique building company based in Sydney
that specialises in the design and build of high quality designer homes for the Sydney metropolitan
and surrounding areas.
A Strategic Plan has been developed for the company by an external consultant with input from the
CEO and senior management. The rationale for the Strategic Plan is to set the direction for the
company over the next three years, establish strategic priorities and to describe how these will be
achieved and the measures (operational priorities) to achieve them.
A first important stage of implementing the Strategic Plan is to meet with the Senior Management
team to plan the operational activities to be implemented to achieve the organisation’s objectives. The
preliminary meeting will focus on the objectives for the upcoming year being the expansion of the
company into Brisbane and the Sunshine Coast markets as described in the Strategic Plan and to
discuss and allocate roles and responsibilities in relation to the expansion.
The Senior Managers who will attending the meeting will be:
Operations Manager (Bob Sales) Bob has been with the company since its inception. He was
a former builder and therefore has an excellent understanding of the industry. His main role is
to manage the day to day activities for the business, including setting and reviewing budgets
and overseeing procurement.
Marketing Manager (Jane Smith) Jane has recently joined the company. She is responsible
for all aspects of marketing, including marketing planning and marketing implementation.
Jane’s strengths are in digital marketing.
Human Resources Manager (Deborah Terns) Deborah has been with the company for 2
years. She has worked in human resources for 10 years and her previous position was also
with a construction company and she therefore has an excellent knowledge of the industry.
Customer Service Manager (Amar Singh) Amar has recently joined the company to manage
the increasing number of sales staff. Amar previously worked with a construction company
who expanded into other states and therefore has strengths in understanding how this
process works.
Complete the following activities:
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 4
Assessment Task 2 Instructions
Carefully read the following:
Boutique Build Australia was established in 2013. It is a boutique building company based in Sydney
that specialises in the design and build of high quality designer homes for the Sydney metropolitan
and surrounding areas.
A Strategic Plan has been developed for the company by an external consultant with input from the
CEO and senior management. The rationale for the Strategic Plan is to set the direction for the
company over the next three years, establish strategic priorities and to describe how these will be
achieved and the measures (operational priorities) to achieve them.
A first important stage of implementing the Strategic Plan is to meet with the Senior Management
team to plan the operational activities to be implemented to achieve the organisation’s objectives. The
preliminary meeting will focus on the objectives for the upcoming year being the expansion of the
company into Brisbane and the Sunshine Coast markets as described in the Strategic Plan and to
discuss and allocate roles and responsibilities in relation to the expansion.
The Senior Managers who will attending the meeting will be:
Operations Manager (Bob Sales) Bob has been with the company since its inception. He was
a former builder and therefore has an excellent understanding of the industry. His main role is
to manage the day to day activities for the business, including setting and reviewing budgets
and overseeing procurement.
Marketing Manager (Jane Smith) Jane has recently joined the company. She is responsible
for all aspects of marketing, including marketing planning and marketing implementation.
Jane’s strengths are in digital marketing.
Human Resources Manager (Deborah Terns) Deborah has been with the company for 2
years. She has worked in human resources for 10 years and her previous position was also
with a construction company and she therefore has an excellent knowledge of the industry.
Customer Service Manager (Amar Singh) Amar has recently joined the company to manage
the increasing number of sales staff. Amar previously worked with a construction company
who expanded into other states and therefore has strengths in understanding how this
process works.
Complete the following activities:
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 4
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
1. Develop a PowerPoint presentation
The first part of the assessment task requires you to prepare for the meeting with the
Senior Management team to discuss the new Strategic Plan and the company’s mission
and objectives, as well as provide an opportunity for input and make decisions on
operational priorities and activities for the upcoming year. This will also be an opportunity,
as set out in the company’s vision, to encourage employees to contribute innovative ideas
and improvements, so you should ensure that you research techniques to encourage
innovation and ideas for use in the meeting.
In order to prepare for the meeting, you will need to thoroughly review the Strategic and
Operational Plan and operational priorities and prepare for a presentation about the new
Strategic Plan as part of the meeting.
Your PowerPoint presentation will need to last approximately 15 minutes and use
graphics, such as images and tables or graphs to add interest to the presentation, as well
as providing a visual representation of data. A further 15 minutes should be allocated to
discussion of the operational priorities and activities required to achieve them.
Note that at the meeting your assessor will provide some additional ideas for operational
activities which you will need to consider and discuss in accordance with the company’s
goals and objectives and the risk management plans identified in the Strategic Plan.
As the staff attending the meeting come from a range of educational backgrounds and
familiarity with strategic planning processes, you will need to ensure that your
presentation is free of jargon and presented in clear and concise English.
Your presentation should address:
Meeting aims (scenario information and instructions provided to you).
The purpose of the Strategic Plan.
An outline of the organisation’s mission, vision, values and key objectives, as well as
strategic priorities as outlined in the Strategic Plan.
Ensure you build staff commitment by explaining vision and values as a shared vision,
which all staff can contribute to.
A discussion of market characteristics and conditions as described in the Strategic
Plan, including the global economy and technological advances, as well as
environmental trends in relation to construction.
A discussion of the company’s strategic objectives operational priorities.
An outline of key risks identified with regard to the Strategic Plan and at least four
examples of how the company intends to manage identified risks.
A discussion of operational priorities for the year head and activities required.
Assigning of roles and responsibilities, as well as competencies based on the job role.
Review the operational priorities in the Strategic Plan and identify specific operational
activities and roles and responsibilities associated with the business expansion. For
example, specific marketing activities that will need to occur and actions associated
with the setting up of the new display centre. Identify at least ten (10) specific
activities, as well as allocation of responsibilities according to the information about
staff roles and competencies in the scenario information. This will need to be
discussed and confirmed with staff at the meeting.
Outline of all of the resources that will be in place for the expansion as set out in the
Strategic Plan.
An outline of the expectations of the company with regard to ensuring that the
objectives values and standards of the company are adopted in every day interactions
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 5
1. Develop a PowerPoint presentation
The first part of the assessment task requires you to prepare for the meeting with the
Senior Management team to discuss the new Strategic Plan and the company’s mission
and objectives, as well as provide an opportunity for input and make decisions on
operational priorities and activities for the upcoming year. This will also be an opportunity,
as set out in the company’s vision, to encourage employees to contribute innovative ideas
and improvements, so you should ensure that you research techniques to encourage
innovation and ideas for use in the meeting.
In order to prepare for the meeting, you will need to thoroughly review the Strategic and
Operational Plan and operational priorities and prepare for a presentation about the new
Strategic Plan as part of the meeting.
Your PowerPoint presentation will need to last approximately 15 minutes and use
graphics, such as images and tables or graphs to add interest to the presentation, as well
as providing a visual representation of data. A further 15 minutes should be allocated to
discussion of the operational priorities and activities required to achieve them.
Note that at the meeting your assessor will provide some additional ideas for operational
activities which you will need to consider and discuss in accordance with the company’s
goals and objectives and the risk management plans identified in the Strategic Plan.
As the staff attending the meeting come from a range of educational backgrounds and
familiarity with strategic planning processes, you will need to ensure that your
presentation is free of jargon and presented in clear and concise English.
Your presentation should address:
Meeting aims (scenario information and instructions provided to you).
The purpose of the Strategic Plan.
An outline of the organisation’s mission, vision, values and key objectives, as well as
strategic priorities as outlined in the Strategic Plan.
Ensure you build staff commitment by explaining vision and values as a shared vision,
which all staff can contribute to.
A discussion of market characteristics and conditions as described in the Strategic
Plan, including the global economy and technological advances, as well as
environmental trends in relation to construction.
A discussion of the company’s strategic objectives operational priorities.
An outline of key risks identified with regard to the Strategic Plan and at least four
examples of how the company intends to manage identified risks.
A discussion of operational priorities for the year head and activities required.
Assigning of roles and responsibilities, as well as competencies based on the job role.
Review the operational priorities in the Strategic Plan and identify specific operational
activities and roles and responsibilities associated with the business expansion. For
example, specific marketing activities that will need to occur and actions associated
with the setting up of the new display centre. Identify at least ten (10) specific
activities, as well as allocation of responsibilities according to the information about
staff roles and competencies in the scenario information. This will need to be
discussed and confirmed with staff at the meeting.
Outline of all of the resources that will be in place for the expansion as set out in the
Strategic Plan.
An outline of the expectations of the company with regard to ensuring that the
objectives values and standards of the company are adopted in every day interactions
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 5
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
with customers, suppliers and other staff. You will need to review this information in
the Strategic Plan and provide specific examples of expected behaviour.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 6
with customers, suppliers and other staff. You will need to review this information in
the Strategic Plan and provide specific examples of expected behaviour.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 6
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
2. Write an email to your Operations Manager (your assessor).
The text of the email should be grammatically correct and be written in a respectful and
businesslike style.
It should inform your manager that you have completed the presentation, and that you are
ready to present it at the meeting.
Attach your presentation to the email.
3. Deliver your presentation and consult with staff at a meeting.
The next part of the assessment requires you to deliver your presentation to the Senior
Management team and seek input from staff on the new Strategic Plan, as well as
operational activities required to achieve objectives. You will need to be ready to answer
questions and discuss ideas. You will also need to encourage innovative ideas as per the
techniques you researched in assessment task 1.
Use the PowerPoint presentation you developed to deliver your presentation.
During the presentation, you will be required to demonstrate interpersonal skills and build
trust and confidence in your team. To do this you will need to demonstrate
Your ability to clearly and confidently present information
Your ability to encouraging questions from staff
Your ability to use active listening to confirm information and ideas.
Your flexibility and adaptability to embrace ideas through your positive response to
staff suggestions.
Your ability to be a positive role model to other members of the team.
During the meeting, answer questions and discuss suggestions/ideas offered by staff at
the end of the presentation, as this feedback will be used to update the Strategic Plan.
4. Send an email to staff (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
The email text should review the ideas discussed at the meeting, and how these will
inform the Strategic Plan where relevant.
Your email should clearly show that all ideas have been considered in decision-making
and indicate whether they will be implemented or not. Your rationale for implementing or
otherwise should clearly show how decisions have been made based on the risk factors
identified in the Strategic Plan.
You must send your email within two days of the meeting.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 7
2. Write an email to your Operations Manager (your assessor).
The text of the email should be grammatically correct and be written in a respectful and
businesslike style.
It should inform your manager that you have completed the presentation, and that you are
ready to present it at the meeting.
Attach your presentation to the email.
3. Deliver your presentation and consult with staff at a meeting.
The next part of the assessment requires you to deliver your presentation to the Senior
Management team and seek input from staff on the new Strategic Plan, as well as
operational activities required to achieve objectives. You will need to be ready to answer
questions and discuss ideas. You will also need to encourage innovative ideas as per the
techniques you researched in assessment task 1.
Use the PowerPoint presentation you developed to deliver your presentation.
During the presentation, you will be required to demonstrate interpersonal skills and build
trust and confidence in your team. To do this you will need to demonstrate
Your ability to clearly and confidently present information
Your ability to encouraging questions from staff
Your ability to use active listening to confirm information and ideas.
Your flexibility and adaptability to embrace ideas through your positive response to
staff suggestions.
Your ability to be a positive role model to other members of the team.
During the meeting, answer questions and discuss suggestions/ideas offered by staff at
the end of the presentation, as this feedback will be used to update the Strategic Plan.
4. Send an email to staff (your assessor).
The text of the email should be in grammatically correct English, written in an appropriate
(polite, business-like) style.
The email text should review the ideas discussed at the meeting, and how these will
inform the Strategic Plan where relevant.
Your email should clearly show that all ideas have been considered in decision-making
and indicate whether they will be implemented or not. Your rationale for implementing or
otherwise should clearly show how decisions have been made based on the risk factors
identified in the Strategic Plan.
You must send your email within two days of the meeting.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 7
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assume that it is six months later and the expansion into Brisbane and the Sunshine Coast has
proved to be highly successful. However, issues are arising with workplace fatigue. At a staff meeting,
it was identified that some of the staff are working very long hours during the week and are also
working at weekends.
Staff are complaining of stress and fatigue. The long hours are as a result of the numerous projects
that the company currently has. Many staff are also travelling extensively because of the interstate
expansion.
The company’s safe working guidelines are as follow:
No one should work more than 8 hours in a day.
There should be at least 10 hours’ continuous break per 24-hour period.
A lunch break of at least 30 minutes should be taken during the working day.
Individuals should be aware of the hours worked and ensure they are aware of the risks.
Staff time sheets for September show the following:
Human Resources Manager: shows 180 hours worked over a 4-week period (M to F). Break
of at least 30 minutes taken each day.
Marketing Manager: shows 190 hours worked over a 4-week period. Shows no lunch breaks
taken.
Operations Manager: shows 14.5 hours worked during three days of the month of September.
Lunch breaks taken intermittently.
Administration Officer: 152 hours plus lunch breaks of 30 minutes taken.
5. Investigate workplace issues
Your Operations Manager has asked you to investigate this issue, conduct research into
fatigue management and then communicate the finding to staff as a first step in
addressing this issue.
Develop a short report (at least a page long) for the staff that includes:
An analysis of the data to show that staff have not been meeting the safe working
guidelines.
Health and safety implications of fatigue including:
o Problems associated with fatigue
o Signs of fatigue
o Risks associated with fatigue and procedures for managing the risk of fatigue.
Proposed strategies for managing fatigue
To conduct your research, you should identify relevant sources of information on this topic
and include the sources of information that you have used in your report.
Use Fatigue Management Report Template to structure your response.
6. Write and email to your Operations Manager (your assessor).
The text of the email should in grammatically correct English, in a style that demonstrates
respect.
It should include a short summary of the contents of the attachment.
Attach your fatigue management report to the email.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 8
Assume that it is six months later and the expansion into Brisbane and the Sunshine Coast has
proved to be highly successful. However, issues are arising with workplace fatigue. At a staff meeting,
it was identified that some of the staff are working very long hours during the week and are also
working at weekends.
Staff are complaining of stress and fatigue. The long hours are as a result of the numerous projects
that the company currently has. Many staff are also travelling extensively because of the interstate
expansion.
The company’s safe working guidelines are as follow:
No one should work more than 8 hours in a day.
There should be at least 10 hours’ continuous break per 24-hour period.
A lunch break of at least 30 minutes should be taken during the working day.
Individuals should be aware of the hours worked and ensure they are aware of the risks.
Staff time sheets for September show the following:
Human Resources Manager: shows 180 hours worked over a 4-week period (M to F). Break
of at least 30 minutes taken each day.
Marketing Manager: shows 190 hours worked over a 4-week period. Shows no lunch breaks
taken.
Operations Manager: shows 14.5 hours worked during three days of the month of September.
Lunch breaks taken intermittently.
Administration Officer: 152 hours plus lunch breaks of 30 minutes taken.
5. Investigate workplace issues
Your Operations Manager has asked you to investigate this issue, conduct research into
fatigue management and then communicate the finding to staff as a first step in
addressing this issue.
Develop a short report (at least a page long) for the staff that includes:
An analysis of the data to show that staff have not been meeting the safe working
guidelines.
Health and safety implications of fatigue including:
o Problems associated with fatigue
o Signs of fatigue
o Risks associated with fatigue and procedures for managing the risk of fatigue.
Proposed strategies for managing fatigue
To conduct your research, you should identify relevant sources of information on this topic
and include the sources of information that you have used in your report.
Use Fatigue Management Report Template to structure your response.
6. Write and email to your Operations Manager (your assessor).
The text of the email should in grammatically correct English, in a style that demonstrates
respect.
It should include a short summary of the contents of the attachment.
Attach your fatigue management report to the email.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 8
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Email to Operations Manager
To - Bob.sales@ Boutique Build Australia.com
Cc
Subject: Subject: To inform manager about completing the presentation
Respected Bob
Hope you are doing well!
I would like to confirm that this e-mail is formal information regaling the presentation. I would
like to inform you that in request of the management I have studied the entire strategic business
plan and have completed the presentation of its implementation and I am ready to represent it in
the meeting.
I am attaching a copy of the presentation with this e-mail; your suggestions are welcomed about
the changes in the plan.
Regards
XYZ
C.E.O
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 9
Email to Operations Manager
To - Bob.sales@ Boutique Build Australia.com
Cc
Subject: Subject: To inform manager about completing the presentation
Respected Bob
Hope you are doing well!
I would like to confirm that this e-mail is formal information regaling the presentation. I would
like to inform you that in request of the management I have studied the entire strategic business
plan and have completed the presentation of its implementation and I am ready to represent it in
the meeting.
I am attaching a copy of the presentation with this e-mail; your suggestions are welcomed about
the changes in the plan.
Regards
XYZ
C.E.O
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 9
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Email to staff
To: abd.xyz@ Boutique Build Australia.in
Cc-:
Subject : Discussing the important points of the meeting
Hello
Congratulations!!!
This e-mail is to discuss the success of the presentation that was planned to represent the strategic
business plan for the Boutique Build Australia. I feel happy to inform you that strategic plan is
found suitable and is ready to implement soon after some essential changes. All ideas suggested
by you in any manner was discussed at the meeting, some of them were outstanding and are
under-process to include in the plan. I would like to thank all of you from the entire team to take
active part in the decision making of the organisation. Many risks were causing issues like duty
hours at the new venture and training expense for the new employees but these are resolved.
I ensure the early implementation of the strategic plan after making important changes in the
identified risk and suggested changes by the employees.
Regards
Mr ABC
C.E.O
Boutique Build Australia
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 10
Email to staff
To: abd.xyz@ Boutique Build Australia.in
Cc-:
Subject : Discussing the important points of the meeting
Hello
Congratulations!!!
This e-mail is to discuss the success of the presentation that was planned to represent the strategic
business plan for the Boutique Build Australia. I feel happy to inform you that strategic plan is
found suitable and is ready to implement soon after some essential changes. All ideas suggested
by you in any manner was discussed at the meeting, some of them were outstanding and are
under-process to include in the plan. I would like to thank all of you from the entire team to take
active part in the decision making of the organisation. Many risks were causing issues like duty
hours at the new venture and training expense for the new employees but these are resolved.
I ensure the early implementation of the strategic plan after making important changes in the
identified risk and suggested changes by the employees.
Regards
Mr ABC
C.E.O
Boutique Build Australia
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 10
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Investigate workplace issues
After the implementation of the strategic plan of Boutique Build Australia at Brisbane and the
Sunshine Coast markets this report is designed to represent the issues found after the
investigation. Major issues at the Brisbane and the Sunshine Coast markets are related with
the extra working hours of the HR manager, Marketing manager, Operation manager and
Customer services manager. They are working continuously as:
Human Resources Manager: shows 180 hours worked, Marketing Manager: shows 190 hours
worked, Operations Manager: shows 14.5 hours worked during three days of the month,
Administration Officer: 152 hours
This resulted the less sleeping and affected the health of the employees. These health issues
resulted in the poor performance due the fatigue.
Health and safety implications of fatigue
Fatigue is a term used to define an overall feeling of weariness or tiredness it is more than
feeling sleepy. Fatigued person have no motivation and no energy. Being sleepy may be a
symptom of fatigue sometimes but not included in it.
Problems associated with fatigue are anaemia, arthritis, fibromyalgia, infections, such
as cold and flu and lack of motivation to take active part in the activities
Signs of fatigue
Employees in the expended firms were facing regular heath issues and taking the casual or
sick leave continuously. They were not active as in the initial stage and this was sign if their
mental and physical tiredness.
Risks associated with fatigue and procedures
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 11
Investigate workplace issues
After the implementation of the strategic plan of Boutique Build Australia at Brisbane and the
Sunshine Coast markets this report is designed to represent the issues found after the
investigation. Major issues at the Brisbane and the Sunshine Coast markets are related with
the extra working hours of the HR manager, Marketing manager, Operation manager and
Customer services manager. They are working continuously as:
Human Resources Manager: shows 180 hours worked, Marketing Manager: shows 190 hours
worked, Operations Manager: shows 14.5 hours worked during three days of the month,
Administration Officer: 152 hours
This resulted the less sleeping and affected the health of the employees. These health issues
resulted in the poor performance due the fatigue.
Health and safety implications of fatigue
Fatigue is a term used to define an overall feeling of weariness or tiredness it is more than
feeling sleepy. Fatigued person have no motivation and no energy. Being sleepy may be a
symptom of fatigue sometimes but not included in it.
Problems associated with fatigue are anaemia, arthritis, fibromyalgia, infections, such
as cold and flu and lack of motivation to take active part in the activities
Signs of fatigue
Employees in the expended firms were facing regular heath issues and taking the casual or
sick leave continuously. They were not active as in the initial stage and this was sign if their
mental and physical tiredness.
Risks associated with fatigue and procedures
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 11
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Continues working affected the health of employees in mental and health issues challenges
this lead the increased number of sick leave, decreasing the productivity in the organisation,
infect available employees were not able to perform the given tasks.
Proposed strategies for managing fatigue
Sound health is worth for everyone, and code of ethics implemented in the organisation make
the management liable to support sound health and effective workplace environment.
Organise events like family gatherings of the employees, weekend fun activities, and many
other game activities to reduce the stress among the employees.
Rewards holidays trips to the employees to fresh up their mind, a vacation is helpful to
reduce stress and lead the employees perform best.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 12
Continues working affected the health of employees in mental and health issues challenges
this lead the increased number of sick leave, decreasing the productivity in the organisation,
infect available employees were not able to perform the given tasks.
Proposed strategies for managing fatigue
Sound health is worth for everyone, and code of ethics implemented in the organisation make
the management liable to support sound health and effective workplace environment.
Organise events like family gatherings of the employees, weekend fun activities, and many
other game activities to reduce the stress among the employees.
Rewards holidays trips to the employees to fresh up their mind, a vacation is helpful to
reduce stress and lead the employees perform best.
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 12
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
E-mail to Operations manager
To- Bob.sales@ Boutique Build Australia.com
Cc-
Subject Summary of the Fatigue report
Hello
I would like to thank you for selecting me to investigate the issue with the employees at the
Brisbane and the Sunshine Coast. I found the fatigue as the serious issue causing the other
issues like lack of productivity and employees absenting from the office. I am attaching my
findings and report of the investigation. This report has covered the issues and their solutions
to the managers to solve the issue and reduce the negative impact.
I hope my investigation and report will help you to proceed for the next step at Brisbane and
the Sunshine Coast.
Regards
Mr ABC
C.E.O
Boutique Build Australia
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 13
E-mail to Operations manager
To- Bob.sales@ Boutique Build Australia.com
Cc-
Subject Summary of the Fatigue report
Hello
I would like to thank you for selecting me to investigate the issue with the employees at the
Brisbane and the Sunshine Coast. I found the fatigue as the serious issue causing the other
issues like lack of productivity and employees absenting from the office. I am attaching my
findings and report of the investigation. This report has covered the issues and their solutions
to the managers to solve the issue and reduce the negative impact.
I hope my investigation and report will help you to proceed for the next step at Brisbane and
the Sunshine Coast.
Regards
Mr ABC
C.E.O
Boutique Build Australia
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 13
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BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
Assessment Task 2 Checklist
Student’s name:
Did the student:
Completed
successfully Comments
Yes No
Clearly and correctly communicate the organisation’s
vision, values and strategic priorities as set out in the
Strategic Plan?
Clearly communicate the relationship between the
objectives, values and standards of the company and
expectations of staff through their presentation to staff?
Use clear and simple language in the presentation, as
well as during presentation, to facilitate staff
understanding?
Clearly articulate operational priorities and activities and
the roles and responsibilities of all staff to ensure that
staff understand, and can achieve, responsibilities?
Demonstrate the ability to ensure that staff are
consulted with, and can participate in, decision making?
Allocate roles and responsibilities appropriately
according to staff competencies and the operational
plan?
Build the commitment of the team?
Include suitable visual images within their PowerPoint
presentation to facilitate understanding by all staff?
Build trust, confidence and respect through using
effective interpersonal skills including:
Clear and confident presentation
Encouraging questions from staff
Active listening to confirm information and ideas?
Show flexibility and adaptability by demonstrating
willingness to embrace ideas raised by the team?
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 14
Assessment Task 2 Checklist
Student’s name:
Did the student:
Completed
successfully Comments
Yes No
Clearly and correctly communicate the organisation’s
vision, values and strategic priorities as set out in the
Strategic Plan?
Clearly communicate the relationship between the
objectives, values and standards of the company and
expectations of staff through their presentation to staff?
Use clear and simple language in the presentation, as
well as during presentation, to facilitate staff
understanding?
Clearly articulate operational priorities and activities and
the roles and responsibilities of all staff to ensure that
staff understand, and can achieve, responsibilities?
Demonstrate the ability to ensure that staff are
consulted with, and can participate in, decision making?
Allocate roles and responsibilities appropriately
according to staff competencies and the operational
plan?
Build the commitment of the team?
Include suitable visual images within their PowerPoint
presentation to facilitate understanding by all staff?
Build trust, confidence and respect through using
effective interpersonal skills including:
Clear and confident presentation
Encouraging questions from staff
Active listening to confirm information and ideas?
Show flexibility and adaptability by demonstrating
willingness to embrace ideas raised by the team?
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 14
BSBMGT605 Provide leadership across the organisation Student Assessment Tasks
In the second email, report on ideas put forward by staff
and external customers as summarised in the meeting
feedback, and how decisions that have been made
according to feedback provided?
In the second email, report on how decision-making has
been informed by risk management strategies?
Send the second email within required timeline?
Demonstrate the ability to investigate a workplace issue
promptly and communicate findings to staff including:
Analyse data to identify whether safe working
guidelines are being followed
Research and reporting on fatigue issues
Providing recommendations to address the issue
Task Outcome: Satisfactory Not Satisfactory
Assessor signature
Assessor name
Date
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 15
In the second email, report on ideas put forward by staff
and external customers as summarised in the meeting
feedback, and how decisions that have been made
according to feedback provided?
In the second email, report on how decision-making has
been informed by risk management strategies?
Send the second email within required timeline?
Demonstrate the ability to investigate a workplace issue
promptly and communicate findings to staff including:
Analyse data to identify whether safe working
guidelines are being followed
Research and reporting on fatigue issues
Providing recommendations to address the issue
Task Outcome: Satisfactory Not Satisfactory
Assessor signature
Assessor name
Date
© J&S Learningwork 2018 Strathfield College RTO: 91223 CRICOS Provider Code: 02736K Page 15
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