BSBMGT608 Manage Innovation and Continuous Improvement - Student Assessment Pack (Summative)

STUDENT ASSESSMENT PACK (SUMMATIVE)-BSBMGT608 MANAGE
INNOVATION AND CONTINUOUS IMPROVEMENT
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Contents
Assessment Cover Sheet-Assessment Task 1.....................................................................................3
Assessment Task 1-Written Questions..................................................................................................4
Question 1:- Identify and discuss in detail five quality management and continuous
improvement theories...........................................................................................................................4
Question 2:-What does Kotters 8-Step change model tell us about transformational change
for businesses? Discuss your answer in a paragraph.....................................................................5
Question 3:- What is the diffusion of innovation theory and why might a manager
implementing an innovation be particularly interested in this theory?...........................................6
Question 4:- What is the purpose of the ISO 9000 Standards for Quality Management and
what standards are included?.............................................................................................................7
Question 5:- What is cost-benefit analysis and what is it best used for? In your response
outline how you complete a cost-benefit analysis?..........................................................................8
Question 6:- Discuss the concept of a learning organisation in one paragraph...........................9
Question 7:- Why is the concept of shared vision an essential component of a learning
organisation?.......................................................................................................................................10
Question 8:- Discuss the concept of team learning in relation to a learning organisation........11
Question 9:-Identify and outline three different sustainability practices that are now common in
Australian workplaces........................................................................................................................12
Question 10:- Provide a definition of risk as identified in the Australia/New Zealand Standard
for Risk Management (AS/NZS ISO 31000:2009)..........................................................................13
Question 11:- Discuss the concept of risk management. Outline the factors that make a risk
management system successful and the factors that may inhibit effective risk management. 14
Question 12:- In your own words, describe the seven steps in the risk management process
as outlined in AS/NZS ISO 31000:2009..........................................................................................15
Assessment Task 2: Policies and Procedures development project...............................................17
Part A: Report......................................................................................................................................17
Part B....................................................................................................................................................19
Key Findings of the Report................................................................................................................19
Assessment Task 3- Action Plan..........................................................................................................21
Develop an action plan for implementing the continuous improvement and innovation
initiatives agreed to in Assessment Task 2.....................................................................................21
Assessment Task 4- Analysis...............................................................................................................24
Task 4- Report.....................................................................................................................................24
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References..............................................................................................................................................28
Assessment Cover Sheet-Assessment Task 1
Name:
Date of Submission:
Unit:
 BSBMGT608 Manage Innovation and Continuous Improvement
Assessment Task:
Written Questions
STUDENT DECLARATION
I declare the following:
 That these tasks are my own work.
 None of this work has been completed by any other person.
 I have not cheated or plagiarised the work or colluded with any other students.
 I have correctly referenced all resources and reference texts throughout these
assessment tasks.
 I understand that if I am found to be in breach of policy, disciplinary action may be taken
against me.
Student Signature: ____________________________________________________
Student Name: ______________________________________________________
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Assessment Task 1-Written Questions
Question 1:- Identify and discuss in detail five quality management and continuous
improvement theories.
1. Total employee involvement. There is high-performance in the organization when all the
employees are provided with chances to participate actively in achieving the organization goals.
2. Process-centred. This theory focuses on various steps that are involved in taking the inputs
and providing outputs. Monitoring of steps and performance measures are continuously done to
detect the problems that may arise due to carelessness or misunderstanding.
3. Continual improvement. The organizations with the continual improvement tend to
become more effective and competitive for meeting the expectations of all the stakeholders.
4. Decisions based on facts. For better working of the organization, data should be recorded
and considered on the performance measure scale considering creative and analytical ways for
gaining competitive advantage.
5. Customer-focused. The customers of the particular products or the organization are the
ones who determine whether the efforts done by the organizations were worthwhile or not.
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Question 2:-What does Kotters 8-Step change model tell us about transformational
change for businesses? Discuss your answer in a paragraph.
This theory emphasizes on creating urgency sense, recruiting leaders who are powerful,
building and effectively communicating the vision of the organization to the employees,
removing obstacles and helps in creating speedy success. The Kotter's 8-step change model
focuses on the relevant changes for businesses as vital element for accomplishing the
achievement in the business. This model focuses hard on implementing changes and improves
the likelihood of the success. The Kotters 8-step theory emphasizes on the organizations ability
in relation to the change and with this increasing the success rate. Continuous efforts for
change that can be seen in each part of the organization with continuous change and innovative
methods.
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Question 3:- What is the diffusion of innovation theory and why might a manager
implementing an innovation be particularly interested in this theory?
Diffusion of Innovation theory explains the different ways in which the customers adopt the
product of the organization. These different ways help in analysing the innovative methods that
the managers should implement or consider while implementing the innovative changes in their
products (Hayes, 2018). It is very important for the managers to have knowledge of this theory
while launching new products or services for their organization as it helps them in identifying
essentials of the current market situation for the launch of new product or services. So, the
managers should plan strategy and tactics and keep in mind diffusion of innovation before
launching new products or services to be successful in the market.
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