Project Management: A Literature Review

This assignment requires a thorough examination of various academic sources related to project management. It necessitates identifying and summarizing relevant research on topics such as risk management, transformational leadership, project task design, performance indicators, and stakeholder perception. The selected references highlight diverse aspects of project management within different contexts, including construction, high-technology SMEs, and developing countries. Students are expected to synthesize these insights into a coherent and well-structured literature review.

Max Lionel realty 1
Harvard project assignment on Max Lionel realty
By
Name
Course
Professor
Date

Max Lionel realty 2
Background information
Max Lionel realty opted to implement a program as a way of building customer goodwill
and also a way of fulfilling its legal and ethical duties. The program is meant to inform the
company agents of the legal and ethical responsibilities and of more concern with the respect to
WHS and the anti-discrimination legislation together with the set code of conduct and rules set
by the organization as way encouraging and promotion of high standards when it comes to
professional conduct. (Victoria 2017) Moreover, it’s aimed at informing both clients tenants and
any able, willing tenant of the Max Lionel realty commitments achieve employee and client buy-
in for the initiative.
The MLR organization has employed the mechanism whereby they make use of the
agents, clients, and tenants as the main strategy plan to carry out the project. With this, the
organization uses the agents who act as the middlemen between the buyers and the salespersons.
Depending on the agents’ field of specialization, they help in tracking employment in the myriad
industries for both large and small enterprises. Those in the field vending or selling and buying
are best in the provision of quality service to the customers. The MLR customers are those
clients who are in need of the information concerning the products that the organization is
producing and wish to get details of the products before the offer is presented to them. Some of
the information that the agents provide to the potential customers are, the fill up information
details and the address details, terms of delivery, the quality of the product and terms of warranty
if any exist. Lastly, the tenants of the MLR are people or organizations that are using the
building belonging to the company or are paying rent.
Project manager
Everyday operations of the undertaking are overseen by the directors of Max Lionel
Realty. Kim Sweeney is the operations investigation general director who is in charge of
everyday elements of the association. The principal duties of Kim are to audit coordination, basic
partition, organizing framework and activities for accomplishing advantages of cooperation. Les
Good ale is human asset supervisor who is in charge of the creation limit and welfare of
individuals and work with operations administrator in planning framework and undertaking
(Kim, et. al., 2012). Sam Lee is supervisor private realty who is in charge of dealing with every
one of the parts of private realty and screen and controls the exercises of private operators. Pat
Mifsud is supervisor business realty who is in charge of dealing with every one of the parts of
business realty and the exercises of business operators. Diminish Mitchell is administrator
speculations who is in charge of dealing with every one of the angles identified with venture
realty. Dwindle is in charge of the administration of exercises identified with venture specialists
(Zwikael, et. al., 2011).
Project status
The task design has been encircled in which the plan, spending budget or plan, estimation
of the prerequisite of the human asset and other crude material for undertaking the development
program has been chosen to outline a way which should be taken after for the execution of the
program. Choices in regards to the parts which everybody needs to satisfy have been made and

Max Lionel realty 3
in addition, the way in which speculation will be made has been chosen. A structure has been
chosen which frames a base for the task. It has been expected that the arrangement will be
executed in the way in which it has been confined. What's more, the imperative is that the
monetary allowance may get influenced due the adjustment in the loan fees, trade rates and
swelling rates (Shen 2010)
Special provisions
Principles and directions surrounded by the administration should be satisfied by Max
Lionel Realty in order to make a solid business condition and in addition to staying away from
the awful results. For this reason, different acts should be consented to. These demonstrations
incorporate Protection act 1988, Rise to circumstance act 2010, inability segregation act 1992,
sex separation act 1984, bequest operators act 1980, racial segregation act 1975, and age
segregation act 2004, Word related Wellbeing and Security Act 2004 and Risky Products Act
1985, Enterprises Act 2001, Another Expense Framework (Merchandise and Ventures Duty) Act
1999, Pay Expense Appraisal Act 1997 and Reasonable Work Act 2009. (Acts 2017)
Project approval
Project approval is required as it provides authenticity to the project and to the various
aspects of the project discussed in the program or plan.
The project scope document
This segment of the program examines the extent of the arrangement arranged for the
undertaking. It talks about the angles which are out of the extent of the undertaking and in
addition it examines suppositions which are taken in this task and imperatives influencing to the
venture. This area will talk about the limits of the undertaking which controls the task towards
the way of finish of the venture. This aided in keeping away from the results of the issues at
additionally organizes (Murphy 2007)
Scope Out of scope Assumptions constraints
Plans will be planned
for the development
venture.
Nature of the
administrations will
be kept up for
fulfilling the
requirements of the
clients.
The necessity of the
crude material, the
human asset will be
assessed in order to
execute the program
in a viable way.
Parts and obligations
Construction does not
include the
construction of more
than one floor.
The project may incur
an additional cost
which is not included
in the budget as the
budget may get
affected due to the
change in interest
rates, inflation rates or
interest rates.
It has been assumed
that the project will be
executed in the
manner it is planned.
All the things will
remain constant.
Quality of the work
will be according to
the requirement of the
customers.
Interest rates,
exchange rates, and
inflation rates may
affect the project and
cost estimated in the
plan.
The fulfillment of the
roles and
responsibilities is
dependent on the
individual and every
individual and its
manner of performing
an activity differs
from others

Max Lionel realty 4
will be satisfied by the
relegated individual
Project planning and management Project client Date version24/ 08/
2017
Project sponsor:
Max Lionel
Officer Riz Mehra
Project manager:
Kim Sweeney
Les Goodale
Sam Lee
Pat Mifsud
Peter Mitch
Filename:
Stakeholder analysis
Name Area of work Type of stakeholder the impact on or by
the project,
requirements, success
criteria
management Management of the
activities or
operations of the
company
Service provider Affect the whole
project at large.
Employees Performing the
activities or
operations of the
business.
Service provider Executes the projects
of the company for
effective completion.
Customers Activities are
executed for
providing services to
the customers.
End-user Provides projects to
the company.
Investors Provides funds for the
execution of the
activities of the
company.
External stakeholder Affects the financial
condition of the
company.
Government Guides the company
and forms rules and
regulations for the
company and for the
execution of the
Regulatory body Create an impact on
the activities of the
company by
implications of
policies, rules, and

Max Lionel realty 5
activities of the
company.
regulations.
The communication plan
The communication plan aids in passing communication within different stakeholders
who have different interests in the business.
what Who purpose frequency type
Initiation
meeting
Client or
customer
For collecting the
data from the
client regarding
its expectations
from the project.
It is done at the
starting of the
project as it is the
first step for the
project.
It will be
executed with the
help of a meeting
and notices in
written form
where
communication
will be made
with these
different
stakeholders
Employees For estimating
the time, cost and
labor which will
be required for
the project.
Management For taking
approvals and for
providing
authenticity to
the project plans
prepared.
Investors For making the
investors aware
of the project
plan in which
they are
investing.
Experts For identifying
the feasibility
Distribute project
initiation plan
Client or
customer
Providing
information to
the client about
the plan.
It is done before
the project is
started.
Distribution of
information is
made with the
help of letters
sent through
emails or posts or
through project
brief
Investors Distributing
information
regarding the
plan to the
investors.
Experts Providing
information
regarding the
project to the

Max Lionel realty 6
experts.
Management Providing details
to the
management of
the project for
their consent.
Employees Delegating the
information so as
to make the
employees aware
of the project
plans.
Project kick-off To the
employees,
clients,
management, and
managers
This is done so
as to make these
stakeholders
aware of the
roles and
responsibilities
they have to
fulfill and
perform. And to
promote
effective
communication
among the
stakeholders.
It takes place just
before the
starting of the
program or
project.
This is done with
the help of
meetings with
these
stakeholders
Status report To the
employees,
clients,
management, and
managers
It is done for
communicating
the status of the
project with the
stakeholders.
Done on a
regular basis as
the status need to
be shared on
regular intervals.
Done with the
help of status
report and
meetings.
Team meetings Team or
individuals
involved in the
planning and
execution
process of the
project.
To observe the
performance of
the individuals
and the project
and to identify
the project stage,
that has been
achieved by the
team.
Regular meetings
so as to ensure
the completion of
every stage of
the project in an
effective manner.
With the help of
meetings.
Sponsor
meetings
The management
team and the
sponsors or
investors of the
project.
To communicate
the status of the
project with them
and to take
approval from
the management
Regular meetings
in verbal form or
in written form
with the help of
letters or emails.
With the help of
meetings and
notices or letters

Max Lionel realty 7
team, sponsors or
investors.
Roles and responsibilities
Role Name/s Responsibilities Signature/s (if
required)
Project client Demin James The responsibility of
the client is to provide
proper information
which helps in the
preparation of the
construction project
according to its
requirement.
Project sponsor Max Lionel
Officer Riz Mehra
It is the responsibilities
of the sponsor to
provide and look after
the funds and financial
transactions of the
project. And observing
the budgets for cost
centers and for viewing
budget variation
reports and for the
incorporation of the
information into
financial statements
and financial (Toor
2010)projections for
the estimation
Project manager Kim Sweeney
Les Goodale
Sam Lee
Pat Mifsud
Peter Mitchell
The main
responsibilities are to
review coordination,
structural separation,
coordinating system
and projects for
achieving benefits of
team spirit. The human
resource manager is
responsible for the

Max Lionel realty 8
production capacity
and welfare of people
and works with
operations manager in
coordinating system
and project.
Manager of the project Kim Sweeney
Les Goodale
Sam Lee
Pat Mifsud
Peter Mitchell
Guiding the project
towards the right path
and completing it in an
effective and efficient
manner.
Steering committee/
working party
Max Lionel
Officer Riz Mehra
Experts
It is the responsibility
of steering committee
to provide advisers for
the improvement in the
project and to provide
recommendations
which help in
enhancing the
implementation of the
project plan.
Project snapshot
Project snapshot
Name of the project: Project Planning and Management
Purpose of the project: the main motive of this project is to prepare a plan for the constructing a
house according to the requirement of the client by maintaining the quality of the services offered to
the client. And to attain the maximum returns for the clients. The main issue faced can be the
feasibility of the project as it may get affected due to various factors and opportunities in front of
Max Lionel Realty is to enhance the experience of the clients by meeting their expectations
Deliverables with time frames:

Max Lionel realty 9
To complete the project well on time according
to the planned projects.
Maintaining the quality of the work throughout
the execution process of the project.
To maintain the conduct within the framework
of ethical and legal aspects.
Stakeholders
Max Lionel
Officer Riz Mehra
Kim Sweeney
Les Goodale
Sam Lee
Pat Mifsud
Peter Mitchell
Demin James
Resources:
For the preparation of the project plan and for
the implementation process various resources are
required. These resources include:
Human resource
Raw material
Equipment for the execution of the project plan
Software for communicating with others
Capital or funds
Experts for making estimates for the project
plan.
Risks:
The risk is involved in every activity business
undertakes. Profit has been explained as the
reward for taking the risk. The risk for this
project are as follows:
Resources are available in limited quantity
which needs to be utilized in such a manner that
it provides maximum benefits.
Budget is fixed which may get affected due to
the change in the economic factors including
inflation rates, interest rates, and exchange rates.
Technological changes occur on a frequent basis
which may affect the preparation as well as
implementation process of the project.
Time is limited and company needs to complete
the project in a successful manner and well on
time.
Max Lionel Realty need to comply with the legal
acts which restrict the activities of the company
and company is bound to follow these acts for
avoiding legal consequences (Zhao, et. al.,
2012).
Interdependencies:
This project is dependent on the past projects
completed by Max Lionel Realty as these past
Success criteria:
The past projects have helped with the past
experiences and form a base for the project and

Max Lionel realty 10
projects act as a framework or guide for this
project.
The preparation of the project is dependent on
the experts and estimates made by them.
The execution process of the project is
dependent on the team members as they are
responsible for the execution of the project.
help in the successful execution of the project.
Resources are made available and will be put to
use in an effective manner so that they produce
the maximum benefits and leads towards the
successful completion of the project.
Project objective
Objectives of the project are to achieve maximum satisfaction and benefits for the
clients, to set highest ethical standards. This can be done with the help of effective planning and
implementation of the projects.
Governance
Governance can be understood as the manner in which an organization is managed with
the help of adoption of various elements. Max Lionel Realty has adopted various acts which help
in maintaining the ethical conduct of the company. These acts ensure the safety of the employees
as well as maintain a healthy environment at the workplace. (Ershadifard 2013)
Scope including key deliverable
The in the scope of this project is to formulate a construction project plan for the
construction of a house for a client. And this needs to do by maintaining the quality so as to
provide highest returns for the clients. Out scope of this project is the construction will be
according to the budget planned for the project. And changes may affect the budget for the
project. The additional construction which is not included in the project is out of the scope of this
project.
It has been assumed that the resources will effectively help in producing the desired
output for the project. And to execute the project within the specified time limit so as to maintain
the effectiveness and efficiency. Constraints of this project are that change in the economic
conditions and technology may affect the execution process of the project as well as to the
project planned.
Resource and cost plan
Deliverable Resource Cost ($)
Planning Software 2,000
Human resource
Capital

Max Lionel realty 11
Techniques and approaches
Implementation Human resource 10,000
Technology and equipment’s
Capital
Raw material
Monitoring and controlling Techniques 3,000
Human resource
Equipment
Project risk assessment
Risk Level Management strategy
lack of proper resources High Arrangement of the effective
resources
Not complying with the acts High Conducting the activities in
legal and ethical manner.
Poor environment of
workplace
Low Adopting values and principles
Changes in the economic
policies
High Preparation of contingency
funds for meeting the impacts
of economic policies.
Quality management plan
Stakeholder Information required When required
Management Information which is relevant
for the activities of the
company.
At every stage.
Employees Information which is
important for the project in
which employees are involved.
At every stage of the project
execution process.
Customers Information about the
company and its performance
and project status.
At the time of communicating
the details of the project.
Investors Information regarding the
projects in which investment is
made by the investors.
At the time of investment
decision and during the
planning process and
execution process.
Government Information about the
practices and policies adopted
by the company.
At every stage so as to ensure
the compliance of policies,
rules, and regulations.
Budget

Max Lionel realty 12
Name of the project
Income Inc. GST Ex. GST
Receipts from the client 15,000 14,000
Total income 15,000 14,000
Expenses Inc. GST Ex. GST
Payment for hiring resources 12,000 11,200
Payment for the taxes 1,000 8,000
Subtotal 13,000 12,000
Contingency (+10%) 1,300 1,200
Total 14,300 13,200
Risk register
Risk Likelihood Impact Risk response Responsible
Lack of proper
resources
Low High The arrangement
of quality
resources.
Planning
Department
Not complying
with the acts
Low High Checking the
implementation
process at every
stage.
Managers
Poor
environment of
workplace
Medium High Adopting
effective
monitoring
techniques.
Project
management
team
Changes in the
economic
policies
High High Preparation of
contingency
funds for meeting
the impacts of
economic
policies.
Operation
manager
Risk assessment form
Project details
Project name: Project Planning and Management
Project manager: Kim Sweeney
Risk details
Risk ID: 01
Raised by: Sam Lee

Max Lionel realty 13
Date Raised: 24 August 2017
Description of risk: lack of proper resources for the execution of the project
Likelihood of risk: low Impact of risk: high
Risk mitigation
Preventative actions recommended: Arrangement of quality resources.
Contingency actions recommended: maintaining additional stock
Approval details
Supporting documentation: status report of project
Signature: _________________ Date: 24/08/2017
Budget variation report
income budget Actual Variation
Stage 1 $7500 $7500 0%
Stage 2 $7500 $7500 0%
Total $15000 $15000 0%
expenses
Payment for hiring
service
12000 11200 6.7%
Payment for taxes 1000 8000
totals 13000 12000 1000
contingency 2000 3000 +1000
Handover report
The handover report
budget variation sign off
report
 Establishment of very
high standards of a
professional conduct
 Improvement of clients
and tenant perception
and idea by informing
them of the relevant

Max Lionel realty 14
commitment and
appropriate
information
 Establishment and the
implementation of the
company’s
commitment and the
professional conduct as
a way of improving
both client and tenant
satisfaction.
The agreed changes to the set
objectives
There were no that major
changes that were proposed to
the project plan apart from
achieving maximum
satisfaction and benefits for
the clients, to set highest
ethical standards.
The final agreed deliverables
The item Budget cost The final cost Scheduled date The last date
Presentation $3000 $3000 24/08/2017 24/08/2017
Sessions for
information
$900 $900 24/08/2017 24/08/2017
The marketing of
the plan
$4000 $4000 01/07/2017 24/08/2017
Team meeting n/a n/a On daily basis 24/08/2017
total $7900 $7900 01/07/2017 24/08/2017
Issues summary
item strategy Date logged Date resolved
IT malfunction To call the IT
professional
25/11/2017 25/11/2017
The documents attached
No Title
1 The budgeting plan
2 Team member meeting summary
3 Risk, issue and quality form, the project plan
and the progress report.
The project manager Sponsor to the project Project client
Title of the project: Project
Planning and Management
Project client Date: 24/08/2017

Max Lionel realty 15
Post project review
Post-project review report
The overview by the project manager :
 A professional development as a way of improving the skills and the capacity of
professional planners
 Monitoring concerning the integrated planning as way of maintenances and monitoring
 Development of both policy and guidelines
1. Review by teams of goals, objectives/ deliverables and schedule as outlined in
project planning
 Project profitability and efficient
 Deliverables schedules and timing
 Quality performance and review
 Implementation of communication standard
 Engaging with customer and clients
 Building good reputation for integrity
met Not met Partially met comments
 The profitability of
the project and its
efficiency
yes no All were met
 Deliverables
schedules and
timing
yes no All were met
 Quality
performance and
review
yes no All met
 Implementation of
communication
standard
yes no All were met
 Engagement with
both customers and
clients
yes no All were met
 Building of good
reputation for
integrity
yes no All were met
 Objectives/

Max Lionel realty 16
deliverables
 Establishment of
high standards of
professional
conduct
yes No All were met N/A
 Improving clients
and tenant and idea
by informing them
the appropriate
commitment and
relevant
information
yes no All were met N/A
 Establish and
implement
company’s
commitment and
professional
conduct in order to
improve client and
customer
satisfaction
yes no All were met N/A
 Success criteria
 Assigning task to
team member
yes No All met N/A
 Developing a plan
as a way of
achieving a
common mission
yes No All met N/A
 Handling project
risk effectiveness
 Allocation of
enough time for
process
enhancement
yes no All met N/A
 Learning from the
learning curve
yes no All met N/A
 Estimation of a
given project both
qualitatively and
quantitatively
yes no All met N/A
budget
Project expenses in some
cases happened to have
exceeded
Partially met Manage and
allocate an
excess budget
to the scope
that is needed

Max Lionel realty 17
so it ends up
balancing at the
end.
2. What worked well; what could have gone better?
Worked well Could have gone better
The set quality of management system
worked well leading to client
satisfaction and good results
To revise and revisit project financials
on a weekly basis
Send out incoming meeting agenda in
advance
3. Learned lessons
The main lesson was how to start and end a project plan and what it takes and what
ought to be considered like the communication skills and people behavior.
4. Improvement plans
 To note down what went wrong
 What risks occurred and how was the mitigation managed
 Document all the variances from the project plan
 Consider which projects took longer periods than the expected or the targeted period and
try to get to know why that happened.
Project title; Project Planning
and Management
Project client :
Demin James
Date version
Project sponsor:
Max Lionel
Officer Riz Mehra
Project manager:
Kim Sweeney
Les Goodale
Sam Lee
Pat Mifsud
Peter Mitchell
Filename Page
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Ershadifard, M, E 2013, '“Investigate role transformational leadership the style improvement
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Max Lionel realty 18
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