Table of Contents Overview.....................................................................................................................................1 TASK 12200....................................................................................................................................1 Part A...............................................................................................................................................1 1. Research purpose and questions..............................................................................................1 2. Description of geographical, cultural, social and institutional context...................................1 3. Policies and procedure for conducting research......................................................................1 4. How data will be collected and stored....................................................................................2 5. Research Methodology............................................................................................................2 6. Factor that affecting integrity, validity and reliability............................................................2 7. Limitation................................................................................................................................3 8. Justification of relevance of research.....................................................................................3 Part B...............................................................................................................................................3 1. Evaluating applied research methods......................................................................................3 2. Presenting methods and techniques for optimize data collection and analysis.......................3 3. Justification for selected methods and techniques..................................................................4 4. Sources of information............................................................................................................4 Part C...............................................................................................................................................4 1. Aim of research.......................................................................................................................4 2. Research questions..................................................................................................................4 3. Research Strategy....................................................................................................................5 4. Data Collection techniques.....................................................................................................5 5. Justification of data analysis...................................................................................................5 6. Associated risk........................................................................................................................5 7. Implication of research............................................................................................................6 8. Re-evaluation of data and research findings...........................................................................6 9. Research findings can be used in other settings......................................................................6 10. Further research required and approaches.............................................................................6 TASK 2............................................................................................................................................7 TASK 3............................................................................................................................................9
Communication process and method..........................................................................................9 Two research tools......................................................................................................................9 REFERENCES..............................................................................................................................10
Title: To investigate the challenges face by company while operating at global level: A study on Sim's Hardware” Overview The present study is based upon the case study of Sim's Hardware which has more than 138 stores. The chosen business problem for the study is Globalization and for that the entire study is based upon. The entire study is divided into three task that helps to explain the methods which are used in order to determine the key challenges which a company face. TASK 1 Part A 1. Research purpose and questions The purpose of research is to understand foreign cultures while penetrate into new market with an existing product and services for attracting new customers. Through this, scholar investigate how Sim's hardware mitigate the challenge of globalization such that cultural differences and provide solutions to overcome the problem of globalization which affect the company. Also, study main aim is to examine how globalization's challenges may affect the entire business. Question What are the challenges of globalization did Sim's Hardware face? Recommend the way through which help to minimize the challenges of globalization within Sim's Hardware. 2. Description of geographical, cultural, social and institutional context As per the geographical context, the research will be carried out in Netherlands and cultural social context are the people to whom company is target. For that, company target upper class, higher upper class people, and the retail hardware stores who prefer to purchase the product at wholesale price (in bulk). Further, for institutional context, the research will be carried out in the franchising institution who help Sim's Hardware to provide a loan facilities. 3. Policies and procedure for conducting research In order to conduct the research in proper manner, scholar make sure that they company with all ethical consideration and also respect for person. Also, comply with Data Protection Act 1
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in which they researcher has to make sure that proper confidentiality is maintain and develop policies that aid to avoid research misconduct. Further, Australia has to comply with code of conduct which assist to perform research in more precise manner. 4. How data will be collected and stored For getting proper answer of all the research question, both primary and secondary data collection are used. Such that under secondary data, relevant sources are used that assist to determine the way through which challenges of globalization are minimized (Fletcher, 2017). While under primary data, scholar conduct survey through which respondents views are determine for meet the define aim. Also, the data are stored within a laptop in which make sure that these data are not used for personal purpose. 5. Research Methodology Research philosophy and Approach:To conduct the research in effective manner, Interpretivism research philosophy and Inductive approach is carried out in order to examine the challenges which affect Sim's Hardware while operating globally (Hoddy, 2019). Data Collection:Both primary and secondary data collection methods has been adopted that assist to collect information in order to make decision better. Further, with the help of these methods, scholar get the answer and take a study at right direction. Data Analysis:Thematic analysis is used under data analysis section in which views are interpreted in better and presentable manner by using graphs and tables that assist to meet the define aim. Sampling:Simple random sampling method is chosen in which 20 managers of Sim's Hardware are selected that assist to share their views in order to get accurate answer of the research question. 6. Factor that affecting integrity, validity and reliability Integrity is affected when researcher so not comply with the code of conduct and this is some how affect the entire methods which are used by the researcher in order to generate the results. While, the factor affected validity of the research is time such that due to less time, researcher do not collect the best results and it affect results. On the other side, reliability is depend upon the source of data collection and if researcher use old books and articles then they cannot get accurate results. 2
7. Limitation For the current study, research faces limitation such that lack of time which affect the entire results. As for conducting the entire project, they require enough time but this is not possible within the study (Holmlund, Witell and Gustafsson, 2020). Also, due to low sample size, researcher also do not get proper views which somehow affect the entire project. 8. Justification of relevance of research The chosen strategy while conducting a study in order to meet the research aim is both primary and secondary data collection method. So, with the help of these sources, investigator get transparent information which in turn assist to meet the define aim and objective. Further, using thematicdata analysisunder qualitativestudy, scholar also interpretthe viewsof respondents in order to examine the challenges face by company while operating at global level. Part B 1. Evaluating applied research methods Qualitative study is used in order to determine the in-depth analysis over quantitative. It is so because it provide detail understanding of the ways people come to understand and manage activities in order to met the particular aim. Further, first hand source and secondary data are used which in turn examine that changes in cultural differences while operating a business at different country is consider the biggest challenge that affect the entire business. That is why, there is a need to minimize the challenge so that Sim's hardware operate in better manner and collect proper information related to globalization. 2. Presenting methods and techniques for optimize data collection and analysis Data collection method:Primary data collection method are used for the study because it is a first hand sources which is more reliable as compared to secondary data and this method is used by the scholar in order to collect information for specific purpose of their study (Kumar, 2019). In the present study, questionnaire related to challenges of globalization is asked that assist to elicit the data with a help of study and answer the research questions. Further, under secondary study different sources are uses, like books, articles, annual report of a company that was actually collected for other purpose in order to get results. Data Analysis method:for getting proper outcome, scholar uses thematic data analysis method that assist to interpret the information in the context of business problem. Such that it also allow to approach large data set more easily by sorting them into a broad themes. In the 3
same way, to get accurate results and also provide in depth analysis, this method is analyzed for conducting the research in effective manner. 3. Justification for selected methods and techniques For analyzing the data, thematic data analysis is used that help to meet the define aim because it is more flexible approach which modified for the needs for many studies and also get the best results as well. While on the other side, through qualitative study, researcher also perform in-depth research in order to meet the define aim (Mohajan, 2018). Also, with the help of primary data, scholar collect fresh information with regards to selected business problem while on the other side, with the help of secondary research, data are collecting by someone which is time saving and cost effective. Further for suitable technology, researcher uses online application in order to send the questionnaire to the selected respondents which in turn assist to meet the define aim and also conduct the research in more precise manner as well. 4. Sources of information Primary data:Questionnaire is designed under survey method because it assist to meet the define aim and this help to examine the main challenges which company face while operating globally. Secondary data:Relevant books, journals and articles are used which are published from 2016 onward. Through these sources. Scholar review case studies of different organization and also examine the challenges o globalization as well. Part C 1. Aim of research The aim of the research is “to invetsigate the challenges face by company while operating globally: A study on Sim's Hardware. While the purpose of the study is to analyze the challenges face by a firm in order to operate at different country and it is initiated by CEO of Sim's Hardware and it is for quoted company so that it make a strategy to minimize the challenges and sustain a brand image at international level. 2. Research questions What are the challenges company face with regards to globalization? 4
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The rationale behind chosen question is such that scholar have their own interest to study in this topic because it assist to enhance the current knowledge and this in turn assist to determine the ways through which the challenges are minimized. Further, it is also analyzed that with the help of study in this specific business problem, Sim's Hardware also determine the key aspect which need to be consider while operating at global level. 3. Research Strategy The chosen strategy for the the current study is qualitative research method over quantitative because it allow to reach a higher sample size and also investigator collect the information quickly as compared to other methods (Morriss, 2020). Further, with the help of this strategy, investigator also gain an understanding of underlying reasons and provide insights into a problem. In the same way, the current study is based upon a problem and that is why, with the help of this study, scholar determine the results and get an answer of a research question as well. 4. Data Collection techniques There are two data collection techniques used for the study through which investigator may easily determine the results. Thus, primary and secondary data collection techniques are used in this study that assist to collect information related to challenges face by company due to globalization. Thus, primary data collection is first handed research while secondary is already published information which assist to meet the define aim and objectives. 5. Justification of data analysis The chosen data analysis technique is thematic data analysis for primary research in which collected information is analyzed and presented in better manner that assist to meet the define aim. Further, this methodology assist to interpret the information in a presentable manner that help to clearly examine the results in better manner (Mruck and Mey, 2019). Thus, it assist to meet the define aim and interpret the results in better and effective way as well. 6. Associated risk In order to perform the current study, there are some risk which are associated with the research such that threat of integrity of the data because it affect the honesty and transparency of the a study. On the other hand, trends within a market are keep changing and that is why, it is consider as a risk for the researcher because it may leads towards wrong results (Ngozwana, 2018). Further, another risk which is face by the researcher are the accessibility through which 5
the study got affected in negative manner. Such that there are some sites which are access denied and this affect the research in opposite manner. 7. Implication of research The investigation will assist Sim's Hardware to examine different challenges while operating at global level. Currently company has more than 138 stores and more than thousands of employees working under it. Thus, it is clearly shows that company have a brand image at international level and that is why, there are many challenges which a firm faces like, cultural issues, language barrier, changes in company's policies etc. Thus, with the help of the current study, quoted firm determine the problem associated with globalization. 8. Re-evaluation of data and research findings In order to perform the data in better manner, scholar should make sure that they comply with the Data protection act and adhere the legal and ethical consideration so that it do not affect the findings in opposite manner. Moreover, the research findings which Is gather by using primary and secondary data should also reliable and valid, otherwise it affect the results in opposite manner (Ørngreen and Levinsen, 2017). In addition to this, the reliability and validity is tested for the secondary data by collecting data which are published latest in order to meet the define aim. Also for primary research, investigator should take a consent from the respondents and also adherence to rules, regulation, guidelines by following commonly accepted professional codes as well as standard. 9. Research findings can be used in other settings The findings which are collected by using appropriate data collection methods, can also be used in other areas as well. Such that with the help of identification of different challenges which company face while operating globally, also assist to take measurement which in turn raise the company's brand image at different level. Also, this study is also applicable when company is planning to extend its operation at different country so that different issues are identified and recommendations are also helpful to minimize the issues. 10. Further research required and approaches For in future, scholar will use quantitative study which in turn assist to collect accurate results and also meet the define aim. But this method is takes long time and that is why, this is not not used by the researcher (Roberts, Dowell and Nie, 2019). Further, real life case study are also used that assist to determine many other challenges which a company face while operating 6
at different level. Also, deductive approach is used and only secondary data collection method are used which in turn assist to make decision on the basis of actual case study. TASK 2 Enclosed in PPT Introduction The current PPT is based upon the case study of Sim's Hardware. It provide the research questions which needs to be investigated. Further, specify the research methodology that assist to meet the define aim. Also describe implication of research upon organization and determine the scope as well. Research aim and purpose Research question Policy and procedure for conducting research For the current study, scholar drafting the entire procedure by using specific time and date in order to meet the define aim. Further, researcher should make that they comply with the specific laws and regulation in order to smooth functioning of an entire research. Proper complying of ethical consideration should be done which in turn assist to accomplish the define aim. Research methodology Research tools and resources Tools: For the current study, scholar uses qualitative study, while there are three types are already available such that qualitative, quantitative and mixed. Resources: To answer the research question, scholar uses human resources, technological resources and financial resources with high quality so that it do not cause nay negative impact upon results. Techniques: 7
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Scholar uses both types of data collection approaches which in turn assist to meet the define aim and these are the only techniques available for the collecting information. Rationale for chosen techniques Chosen techniqueRationale Qualitative studyThis help to conduct in-depth research which in turn assist to meet the aim and examine the perception of the selected respondents. Primaryandsecondarydata collection method These method take a research in appropriate direction so that researcher get appropriate answer of the research. Inductive approachThroughthis,scholardeterminetheorieswhichis proposed towards an end of a research so that proper results are generated. Interpretivism PhilosophyThis help to interpreted the results in better manner and also understand the way through which the people are experienced with regards to the aim and objectives. Simple random sampling methodRespondents are selected by chance so that researcher determine the results which in turn assist to meet the define aim. Risk and limitation Lack of time is consider the limitation for the current study because the whole research require enough time, but due to lack of time which affect the entire project in opposite manner. Also, another risk which is associated with the project is loss of confidentiality which also affect the entire research and that is why, they have to make sure that Data protection act must be complied. Implication of research on organization This research assist Sim's Hardware to examine the challenges of globalization while operating at different country. 8
This in turn creates positive impact because it assist to determine the ways through which the challenges may overcome which in turn assist to improve the overall performance of the company. Scope of further research By analyzing the loopholes within the current study, scholar implement techniques in order to minimize the issue and in future these risk are not identified. By determine the challenges, company also take care or monitor all the challenges which in turn assist to meet the define aim. Conclusion By summing up entire PPT it has been concluded that with the help of effective research methods, scholar accomplish the aim. Also, study concluded that different risk is identified and there is a need to minimize the same in order to get accurate results. TASK 3 1. Communication process and method Communication process is the step which is taken in order to make sure that the flow of communication is better. Thus, it is the process through in which the transmission of sender's ideas to the receiver and then receiver make a decision. Further, there are different methods through which the communication is done like, non- verbal, verbal, written, listening and visual. Generally, company use verbal and written form of communication method which help to meet the define aim. 2. Two research tools Qualitative research:This tool is used to explore the values, opinions and behavior of an individual in order to understand how these affect the individuals. With the help of this method, scholar also determine the perception of the selected respondent and this in turn assist to meet the define aim. Quantitative research:This method involves the collection and analysis of objective data in a numerical form and also determine prior to start of a data collection but it is not flexible in nature. Further, this method is used to standardize to minimize and control the possible bias. 9
3. Explaining 4 different tools for collecting data The 4 major tools through which data could be gathered are as follows- Questionnaire- It means as the process of obtaining data by using an instrument comprising of set of the questions for participant in order to receive response from them. It is been designed for collecting information from the group. This tool is found as easy to visualize and assess along with covering each and every area. It is also considered as inexpensive tool as compared to other data collection tools. However, the major limitation of this method is that sometimes the questions are left as unanswered. Interviews- It refers to direct or face-to-face communication between two persons in order to gather appropriate information for satisfying the research objective. Different types of the interviews are been conducted that includes structured, unstructured & semi-structure. This technique enables the scholar in uncovering rich, learning and deep insight information which they had missed (Morriss, 2020). The presence of interviewer could provide the participant with additional comfort at the time of answering questionnaire and in ensuring true accurate interpretations of questions. On the other side, ensuring effectiveness of overall exercise, interviewers needs to be well trained and skilful with respect to the subject matter. Research Journals- It is been intended for the technical and an academic audience and not for the general readers. It refers to the scholarly publication containing an article written by different authors, professors, researchers and the other experts. Collecting information from journal incurs very less or no cost, however, correctness of such information may be questioned as it is gathered from the available sources. Survey- This tool is been used for collecting an information from sample population, with intention of generalizing results to the larger population. Surveys have range of the purposes and could be carried out in several ways as depending on objectives that are required to be accomplished. 4. Explaining factors that might impact reliability or validity of the data An investigator might exclude the outliers from assessment as there are various factors which impacts accuracy, reliability and validity of the research report. This includes history, testing, maturation, instrumentation interaction of the maturation & testing, interaction of experimental variable and an interaction of the selection. These are some factors that has a great effect on the validity & reliability of study. 10
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5. Describing techniques that can be used for supporting data collection and the analysis The two main techniques that the research could use for analyzing data include thematic analysis and SPSS. Thematic analysis involves preparation of several themes based on the questionnaire in order to generate appropriate research findings and conclusion (Ngozwana, 2018). On other note, SPSS is referred as the statistical package that includes development of hypotheses with regard to teh research issue and reflecting the relationship between two or more variables. 6. Explaining presentation or reporting techniques that could be used for showing research findings Collection of the data and its analysis could be done by using different techniques that are depicted as designing of series of the charts, diagrams, maps for interpreting, presenting and collecting the data for wide range of its applications within the research study or by industries. In this way scholar presents or report the analysis for making the study as more appealing and presentable. 7. Explaining legal needs, guidelines and policies for maintaining privacy of the data collected Transparency- In accordance to APP 1, it must be ensured that the personal information is been managed in transparent and open way. Researcher is required to execute practices, systems and the process for complying with APPs and helps them in dealing with the complaints or enquiries in relation to it. Lawful basis- In order to collect or process the data, scholar need to have lawful basis on which an enterprise might process the personal data of an individual is by taking his or her consent. However, majority of APPs contain the extensions or limitations in relation to applying of the commonwealth records or agreements (Stoycheva and Favero, 2020). APP 3.5 clearly specified that the information collected must be maintained with higher level of security and privacy. Purpose limitation- As per APP 6, when an investigator has gathered personal information of respondent then he cannot use such information for any other purpose without consent of individual. Data minimisation- APPs addresses this legal requirement in piecemeal method by combining prohibition on the reallocation of purpose for holding such information without 11
granting permission of individual under APP 6. Under APP 3, it has been provided to limiting collection of information to which it is seen as reasonably important or function the report. Proportionality- In context of APP 3, researcher could gather personal information to a limited extent which is reasonably essential for making an analysis of the activities or the functions. Retention- When scholar holds personal information and after sometime there is no any purpose for using or disclosing it, APP 11.2 needs them to destroy or detain such kind of information. This do not applies to the commonwealth record or is needed to retain by the law. Secure information-APP 10 mandatesthat the personal informationused, held or disclosed must be accurate, complete and updated. 8. Explaining the code of conduct and the research ethics Research ethics facilitates the guidelines for responsible formulation of the research report. It indicates the general summary relating to some of the ethical principles that are honestly reported findings, publication status and methods or procedures. It means that an investigator must not fabricate, falsify or misrepresents the data to the readers in any way. 12
REFERENCES Books and Journals Fletcher, A. J., 2017. Applying critical realism in qualitative research: methodology meets method.International journal of social research methodology.20(2). pp.181-194. Hoddy, E. T., 2019. Critical realism in empirical research: employing techniques from grounded theorymethodology.InternationalJournalofSocialResearchMethodology.22(1). pp.111-124. Holmlund, M., Witell, L. and Gustafsson, A., 2020. getting your qualitative service research published.Journal of Services Marketing. Kumar, R., 2019.Research methodology: A step-by-step guide for beginners. Sage Publications Limited. Mohajan,H.K.,2018.Qualitativeresearchmethodologyinsocialsciencesandrelated subjects.Journal of Economic Development, Environment and People.7(1). pp.23-48. Morriss,L.,2020.Theinterfacebetweenqualitativeresearchmethodologyandpractice research. InThe Routledge Handbook of Social Work Practice Research(pp. 173-180). Routledge. Mruck, K. and Mey, G., 2019. Grounded theory methodology and self-reflexivity in the qualitative research process.The SAGE handbook of current developments in grounded theory.2. Ngozwana, N., 2018. Ethical Dilemmas in Qualitative Research Methodology: Researcher's Reflections.International Journal of Educational Methodology.4(1). pp.19-28. Ørngreen, R. and Levinsen, K., 2017. Workshops as a Research Methodology.Electronic Journal of E-learning.15(1). pp.70-81. Roberts, K., Dowell, A. and Nie, J. B., 2019. Attempting rigour and replicability in thematic analysis of qualitative research data; a case study of codebook development.BMC medical research methodology.19(1). p.66. Rodríguez Domínguez, C., Pérez-Moreno, P. J. and Durán, M., 2020. Cyber dating violence: A Review of Its Research Methodology.Anales De Psicología/Annals of Psychology.36(2). pp.200-209. Stoycheva, S. and Favero, G., 2020. Research methodology for ethnostatistics in organization studies: towards a historical ethnostatistics.Journal of Organizational Ethnography. Vasiliev,A.N.,Goryachkina,V.P.andBudnikov,D.,2020.ResearchMethodologyfor Microwave-ConvectiveProcessingofGrain.InternationalJournalofEnergy Optimization and Engineering (IJEOE).9(2). pp.1-11. Wiek,A.andLang,D.J.,2016.Transformationalsustainabilityresearchmethodology. InSustainability science(pp. 31-41). Springer, Dordrecht. Zawacki-Richter, O. and et.al., 2020.Systematic reviews in educational research: Methodology, perspectives and application(p. 161). Springer Nature. 13