BSBXCM501 Lead Communication in the Workplace Assessment Task

IH Sydney Training Services Pty Ltd
RTO Code: 91109 CRICOS Code: 02623G

Candidate Instructions
Purpose of this Assessment task
This assessment task is designed to test your skills in leading communication in the workplace as required
by the unit BSBXCM501 Lead communication in the workplace. Your trainer/assessor will be assessing
your work and provide you with constructive feedback on Canvas. This task will assess your skills to:
 Establish communication protocols
 Coordinate effective communication
 Present and negotiate persuasively
 Review communication practices
In this assessment you will analyse the provided case, undertake research using Bounce Fitness website,
and complete the 3 parts of the project to demonstrate your skills in leading communication in the
workplace.
What are you required to do to undertake this Case Study?
To complete this assessment, you must use the simulated business “BOUNCE FITNESS” by clicking on the
link below. This business is a fitness company which is in all States within Australia. Bounce Fitness website
contains information about the company, Infrastructure, People, Policies and procedures, Performance of
the business, Documents, and scenarios. You can find the login details on Canvas:
http;//bounce.precisiongroup.com.au/account/
To successfully undertake this assessment, you should be doing the following:
 Read the provided Case Study, scenarios and Bounce Fitness additional resources couple of times
and understand the requirements
 Clarify the requirements with your trainer and assessor if you are not sure
 Research appropriate websites as directed by your trainer/assessor
 Complete all of the 3 parts of the project and upload them on Canvas
 Discuss with your trainer/assessor the contents of the project you will be submitting
Context and conditions of undertaking the tasks?
The prescribed tasks will be undertaken by you after carefully analysing the case scenarios. Your trainer
will also provide you guidance on the websites to be researched. Your trainer/assessor may also set
certain conditions under which you will perform the tasks required by this assessment. For example, your
trainer may set a time limit to perform a task or, ask you to repeat a task or, ask you to give additional
information about the performance by asking you some verbal questions or, they may prescribe you
some new conditions to undertake certain tasks.
Given your personal conditions, your trainer/assessor should also be able to make some reasonable
adjustments in undertaking the tasks of this assessment. You should check with your trainer/assessor
about the conditions under which the tasks should be completed, and the possible adjustment they can
make in undertaking these tasks.
What specific WHS requirements may be involved?
This assessment will require you to be aware of the standard Workplace Health and Safety requirements
e.g. Workplace Health and Safety Act and Workplace Health and Safety Legislation Your trainer/assessor
will advise you on these and other legislative requirements.
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Tasks and frequency of performance
Details of the tasks to be undertaken in this assessment are provided in this document. The tasks listed
must be performed at least once.
Getting Started
The assessment may be re-attempted on two further occasions (maximum three attempts in total). All
assessments must be resubmitted 3 days within receiving your unsatisfactory grade. You must clearly
indicate “Re-submission” on your resubmitted work.
You must complete all questions unassisted by the assessor or other personnel but may refer to
reference material as may be needed. All questions must be answered satisfactorily for the assessment to
be completed satisfactorily.
For any assessment conducted that is incomplete, or without satisfactory performance, the assessment
will need to be completed again after further training support. This may be simply to focus on question
areas not achieved in the prior assessment.
Submitting your assessment
When you are ready to submit your assessments, upload the files in Canvas via the submission tab. It is
important that you keep a copy of all electronic assessments submitted to Canvas. Please submit all
assessment components.
Word count
In this assessment some of the questions include a word count. This is a guideline only, but your answers
should not vary substantially (i.e. +/- 10%) from the word count provided. Microsoft Word includes a
word count tool.
Objective To test the required application skills in leading
communication in the workplace.
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Assessment Cover Sheet
Candidate name:
Candidate ID
Trainer’s Name:
Date Submitted:
Candidate declaration: I declare that:
 I have read and understood all the
information provided in relation to the
assessment requirements to complete this
unit, the instructions and the purpose and
processes of undertaking this assessment
task
 This assessment is my own work and where
other’s works or ideas have been borrowed,
I have appropriately referenced or
acknowledged them
 I understand that plagiarism is a serious
offence that may lead to disciplinary action.
Candidate signature:
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