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Bullying and Mobbing of New Staff

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Added on  2023-06-05

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This article discusses the impact of workplace bullying and mobbing on new staff and how it affects patient safety, teamwork, and quality improvement. It also provides an assessment of the situation and implications, as well as conflict resolution strategies that organizations can implement to create a safe and healthy work environment for all employees.

Bullying and Mobbing of New Staff

   Added on 2023-06-05

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Running head: BULLYING AND MOBBING OF NEW STAFF 1
Bullying and Mobbing of New Staff
Name
Institution Name
Bullying and Mobbing of New Staff_1
BULLYING AND MOBBING OF NEW STAFF 2
Bullying and Mobbing of New Staff
Background Information
One of the essential requirement that is needed for my qualification as a professional
nurse is to have a set of skills that can be derived from the workplace during undergraduate
study. In my final year of college, I wanted to improve on my skills and therefore sought an
internship opportunity in a mental health unit near my hometown. I remember being excited
about this opportunity and when the time came, I reported for duty with all the expectations of
learning and being equipped with the necessary skills that I need for increasing my experience as
a healthcare provider. During my first week, everything went smoothly. I never experienced any
negativity from the work or the people that I was attached to work with. This continued for about
two weeks until I started realizing the change in the behavior of some of my colleagues as well
as attitude towards me. Some of them wanted me to do all their paperwork, something that was
not personally my duty and others had the audacity to send me coffee around the office which I
obliged at first but begun feeling uneasy.
However, these were not the only form of negativity I was experiencing at the mental
health facility, but I realized that some of the staff members might have been taking advantage of
me and doing this on purpose. As time progressed, I realized that what I was facing was actually
workplace bullying and mobbing from staff as there was a wide range of scenarios that could
indicate this. For instance, I experienced constant criticism. Whatever I did, was always met with
negative criticism from some employers stating that ‘the problem with you young generation
think that you know everything.' I found this statement demeaning as it did not only criticize any
endeavors I did, but it made me feel that regardless of what I do, my actions would not be
appreciated. Other ways that I felt I was being bullied was the fact that there was a lot of
Bullying and Mobbing of New Staff_2
BULLYING AND MOBBING OF NEW STAFF 3
intimidation as well as undermining by the staff that had worked there for a long time. During
this time, they never allowed me to do anything practical by myself. They always insisted that I
have someone to still be on the lookout for anything so that I do not mess up and this hampered
my performance significantly as well as made my work quite difficult.
Assessment of the Situation and Implications
Many victims of workplace bullying tend to suffer severe psychological as well as social
pressure. This type of harassment could be more intense compared to the other kind of bullying
such as school bullying because the attitude of the people undertaking the mobbing and bullying
are usually doing this based on the established policies of the organization (Harper, 2013).
Working for the mental health faculty, I realized this was the case because under many occasions
when I was mistreated, there was always a form of justification form the individuals which were
owned as either a rule, part of the culture or standard code of conduct to ‘sharpen the new
employee.' According to research, a lot of workplace bullying goes unreported by the victims
themselves because they are afraid of the consequences that might result. For that reason, much
of this mobbing is often reported only by a senior person of the management who does not
tolerate the behavior rather than the victim. I remember that there were many instances that I
wanted to report these activities by the staff to the administration of the organization but I never
did it for the fear that whoever I might be reporting to, could have been in cahoots with the staff
members who could seriously affect my job and so I never reported.
The three models of Emotional Intelligence are essential in understanding what a person
is experiencing cyberbullying goes through and the reason they still continue with their work
without reporting or why they do in the end as well as establishing some of the remedies for this
problem. For the sake of explaining my experiences at the mental health facility, three models
Bullying and Mobbing of New Staff_3
BULLYING AND MOBBING OF NEW STAFF 4
would be used. That is the ability model, the mixed model and Trait model. These models also
help in understanding the impact of the vice on teamwork, patient safety as well as continual
improvement of quality at the workplace.
i. Ability Model
Perceiving emotions entails understanding the nonverbal signs such as body language from
other individuals or facial expressions (Martin, 2018). During my working period at the facility, I
established that the body language of the workers towards anything a lot of the things that I did
was unwelcoming. For instance, at one point, my supervisors asked me to attend to a patient with
an assistant nurse. I remember doing everything, but when the supervisor required an update, he
faced the assisting nurse entirely ignorant that I might have been the one with the information
that he needed. In addition, you could maybe approach someone for assistance or consulting on a
particular matter, and they would not pay any attention or whisk you away pretending to be busy
even when visibly they are not. This was quite undermining for me. During this time, I was
reasoning with emotions. That is using emotions, for the most part, to generate cognitive activity
or promote thinking. I believed that they hated me for some reason and that was why most of
them were arrogant, rude and not quite the friendly type.
Understanding emotions entail the interpretations of the feelings of other individuals around
you as well as having the knowledge to know that people might be angry at the situation and not
necessarily at you (Henshaw, 2018). It was not until my third month of working at the mental
health facility that I was tasked with the responsibility of taking care of patients without the
assistance of other staff. This was a defining moment for me as I believed that I must have
improved in my prowess and skills over the months and that was why I was tasked with such
responsibilities to handle on my own. However, as you would expect, sometimes, a mistake
Bullying and Mobbing of New Staff_4

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