BUS301: Integrated Capstone Project Assignment
Added on 2020-05-16
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Professional Development
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Running Head: BUS301 INTEGRATED CAPSTONE PROJECTBUS301 Integrated Capstone ProjectName of the Student:Academic Affiliation:Date:
BUS301 INTEGRATED CAPSTONE PROJECT2Problem solving and Decision Making Processes in the OrganizationIntroduction Decision making and problem solving are very vital in all the organization’s managerial activities. It is important to note that even though the two defining characteristics associated withmanagement can be interchangeably be used, contemporary literature actually makes the two terms to become alienated. Problem solving can thus be defined as being a mental and larger process which starts with the identification of the problem then ultimately ends through the assessment of viable solutions (Aken & Berends, 2017). On the other hand, decision making can be defined as being also a mental process that results in the identification of numerous alternativescenarios before ultimately arriving at the final selection. It is quite a common fact that what is done in most contemporary organizations is solvingproblems and making of decisions. When individuals in the organization come across any new problems in the organization or decisions which have to be made, they usually react with decisions which seemed to have resolved such problems before. It is thus quite important to ensure that organized approaches are used to resolve problems and make viable decisions for the organization. However, it is important to note that not all the problems and decisions can be resolved using rational approaches. Putting in place effective frameworks that can be used for resolving of problems is quite important because not only will it help the organization to enhanceproductivity but it will also help it to increase its profitability. Some of the basic guidelines below will be quite helpful in ensuring that organizational problems are resolved amicably. Definition of underlying Problems Recognition and definition of the problems facing an organization is usually the first step.This implies that organizational managers must have the ability of defining problems facing their
BUS301 INTEGRATED CAPSTONE PROJECT3respective organizations based on their planned objectives regarding what is wrong and what is right. It is quite important for organizational managers to ascertain the causes of the problems, ascertain where such a problem is occurring, and ascertain how such a problem occurs. Definition of the problem should be done through ensuring that it is broken down into steps. It is important for the managers to ensure that they verify problems for analysis through ensuring thatthey confer with the relevant stakeholders. In case the organization is faced with numerous problems, then it will be prudent to ensure that they are prioritized so as to know which ones ought to be addressed first. It is also prudent for the organization to note the differences which exist between the urgent and importantproblems. This is due to the fact that at most times, what most people consider to be important problems ultimately turn out to be just urgent problems (Bolman & Deal, 2017). It is important for the organizational managers to ascertain or comprehend their roles in the existing organizational problems. This is attributed to the fact that understanding one’s role in the organizational problem greatly influences the manner in which one perceives the roles that have been taken up by other people. Determination of the Significance of the problemUpon the definition of the problem, it is important for the organizational managers to ensure that the significance of the problem is also determined. During this period, there is need for the top management of the organization to ensure that it focuses on the manner in which suchproblems had developed in the organization and also assess viable resources that will be requiredin order to resolve the problem. After knowing the problematic information, it should be the responsibility of the organization’s management to generate all the viable solutions that can be used in resolving the problem. It is thus recommended that the management of the organization
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